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CRM
May 4, 2015
AgilOne Releases Marketing Spend Optimization New AgilOne integration with Google Analytics enables marketers to see which campaigns and keywords bring the most profit and customer lifetime value. mark for My Articles similar articles
CRM
November 18, 2015
Oren Smilansky
Salesforce.com Releases Predictive Journeys for Its Marketing Cloud Scoring and segmentation tools will enable marketers to anticipate likely customer behavior -- and engage them accordingly. mark for My Articles similar articles
CRM
February 2015
Maria Minsker
Predictive Analytics Will Be a $2.3 Billion Market by 2019 The technology is maturing to handle the influx of data from mobile devices and the Internet of Things. mark for My Articles similar articles
CRM
August 28, 2014
Brian Kardon
Getting Started with Predictive Analytics Applications Is your company ready to take the plunge? mark for My Articles similar articles
CRM
April 19, 2011
Leonard Klie
Sitecore Releases the Customer Engagement Platform The new software solution combines analytics, interaction automation, and personalization across channels. mark for My Articles similar articles
CRM
February 19, 2014
Maria Minsker
Teradata Updates Customer Interaction Manager with Predictive Analytics In its seventh edition, Customer Interaction Manager puts actionable insight in the hands of marketers. mark for My Articles similar articles
CRM
November 2012
Leonard Klie
Companies Struggle to Manage Customer Analytics A Forrester report highlights big data challenges companies face. mark for My Articles similar articles
CRM
July 25, 2013
IBM Releases Digital Experience Software The app makes it easier to create and track digital marketing materials. mark for My Articles similar articles
CRM
December 11, 2015
Nipul Chokshi
Predictive Marketing Can Help Retail Harness the Holiday Hustle Understanding data, anticipating behavior, and evaluating progress can help stores get the most out of the shopping season. mark for My Articles similar articles
CRM
June 21, 2012
IBM Launches New Class of Analytics Software IBM has released new predictive analytics software that automatically correlates and analyzes big data to help clients embed hyper-intelligence into every business decision. mark for My Articles similar articles
CRM
February 2013
Judith Aquino
Measuring a Channel's Marketing Value Marketers look for insights in increasingly complex purchase paths. mark for My Articles similar articles
CRM
June 7, 2013
Peter Schmitt
Predictive Analytics in Action Implementing strategies for dramatic sales lift. mark for My Articles similar articles
CRM
July 2010
Juan Martinez
The Complexity of Collection A slew of recently released Web analytics products may advance the collection of customer data from social networks. mark for My Articles similar articles
CRM
September 2011
Geoffrey Hamelin
Consumers Power Transformational Marketing Engaging customers in personalized dialogue replaces pushing messages through mass media. Better access to data is empowering consumers, who share that information over social media. mark for My Articles similar articles
CRM
October 28, 2015
Teradata Updates Integrated Marketing Cloud The new release of Teradata Integrated Marketing Cloud unifies advertising and marketing via a unified data management platform. mark for My Articles similar articles
CRM
September 2010
David Rich
Marketing on a Leash Tight budgets and heightened expectations combine to pose a challenge. mark for My Articles similar articles
CRM
January 21, 2015
Maria Minsker
AgilOne Launches Predictive Marketing Cloud Built from the ground up, the solution promises to eliminate silos. mark for My Articles similar articles
CRM
May 2013
Leonard Klie
The 360-Degree View Must Go Further Competitive advantage requires a multidimensional view of customers. mark for My Articles similar articles
Pharmaceutical Executive
February 1, 2009
David Johnson
Dive into Digital Exclusive Pharma Exec survey details how pharma can make virtual channels effective marketing vehicles. mark for My Articles similar articles
CRM
March 5, 2015
Oren Smilansky
Salesforce Bolsters its Marketing Cloud with Predictive Decisions Additions will allow companies to tailor more personalized marketing campaigns based on data gleaned from online user activity. mark for My Articles similar articles
CRM
December 2013
Sri Sridharan
Customer Analytics: Moving Slowly Toward Maturity Striving for analytics gold is not a sport for amateurs. mark for My Articles similar articles
CRM
July 2011
Brittany Farb
The Digital Age of Marketing Gartner forecasts that social and mobile approaches will influence at least 80 percent of consumers' discretionary spending by 2015. mark for My Articles similar articles
CRM
July 7, 2015
Leapfrog Enhances Its LFX Conversion Platform The new suite of proprietary digital tools helps marketers turn data into new customers. mark for My Articles similar articles
CRM
May 2010
David Rich
The New Behavior of the Social Customer By integrating social CRM and customer strategy, you can improve your market position with better services, lower operating costs, and higher performance. mark for My Articles similar articles
CRM
November 23, 2012
Pelin Thorogood
The New Science of Retaining Customers Look to digital analytics to improve buyer loyalty and customer lifetime value. mark for My Articles similar articles
CRM
April 16, 2015
Zappix Launches Visual IVR Big Data Analytics Zappix Visual IVR now includes a big data analytics suite, allowing companies to get a true picture of multichannel interactions. mark for My Articles similar articles
CRM
June 17, 2010
Lauren McKay
Marketo Tries to Make CMOs Merry With the launch of the Marketo Revenue Cycle Analytics product portfolio, the marketing automation player helps marketers prove ROI. mark for My Articles similar articles
CRM
April 2015
Maria Minsker
Predictive and Prescriptive Analytics Peek into the Future A symbiotic relationship is key to a successful business intelligence ecosystem. mark for My Articles similar articles
CRM
December 5, 2014
Grant Halloran
Overcoming Your Big Data Fears Five steps to put marketers on the right path. mark for My Articles similar articles
CRM
March 16, 2012
Eric Harber
Four Ways Mobile Will Boost Your CRM Strategy Take your campaigns to the next level. mark for My Articles similar articles
CRM
June 2012
Leonard Klie
Web Chat and Speech Analytics Are Set to Surge More contact centers will deploy technologies in 2012. mark for My Articles similar articles
CRM
May 21, 2015
Monetate Releases Customer Intelligence Layer Monetate Customer Intelligence Layer surfaces insights from big data, helping marketers deliver personalized experiences by recognizing customers across devices and channels. mark for My Articles similar articles
Bank Systems & Technology
April 12, 2010
Penny Crosman
SAS Launches Social Media Analytics Analysis of positive and negative Twitter, Facebook sentiment about a bank can be integrated with CRM and other internal software. mark for My Articles similar articles
Bank Systems & Technology
April 28, 2008
Maria Bruno-Britz
Analytics Are Becoming Increasingly Important Tools in Banks' Customer Retention Strategies Predictive analytics tools are helping banks understand customers' behaviors and meet their unique needs with tailored products and services, improving customer retention as a result. mark for My Articles similar articles
CRM
January 17, 2012
Judith Aquino
Infor Launches New Marketing Suite Multichannel campaign management tools and analytics let marketers deliver comprehensive messages. mark for My Articles similar articles
CRM
October 5, 2012
Kyle Lacy
The Future of Marketing Strategy Embracing the cross-channel approach is the only option. mark for My Articles similar articles
CRM
September 3, 2015
Jessica Hawthorne-Castro
With Campaign Metrics, You Need to Go Beyond the Basics Here are four metrics to make your decision making more data-driven -- and enhance profits. mark for My Articles similar articles
CRM
July 2014
Barton Goldenberg
Forging the Next CRM Frontier Integrated technologies hold great promise for the future of CRM. mark for My Articles similar articles
CRM
August 17, 2012
Joe Cordo
How to Get Value from Big Data Five ways to embrace the information you have. mark for My Articles similar articles
CRM
April 2013
Barton Goldenberg
The Future Is Now for Data Analytics Turn data insights into customer excellence. mark for My Articles similar articles
CRM
July 18, 2012
Conversocial Analytics Platform to Focus on Customer Service Metrics New social media tool brings true customer service key performance indicators to Facebook and Twitter. mark for My Articles similar articles
CRM
January 2016
Maria Minsker
Outlook 2016: How CRM Will Foster an Era of Good Feelings As tools mature and vendors rally around journey-driven solutions, organizations will be better equipped to please customers' ever-evolving demands mark for My Articles similar articles
CRM
June 1, 2015
Maria Minsker
Monetate Introduces Three-Part Predictive Decisioning Platform The solution enables marketers to scale personalization efforts. mark for My Articles similar articles
CRM
December 2, 2011
John O'Hara
Driving Lifetime Relationships Customers are not like cars, but your business should be. mark for My Articles similar articles
CRM
April 21, 2014
Maria Minsker
Context, Not Campaigns, Is the Future of Marketing Marketers must use personal interaction data to build a 'contextual marketing engine,' according to Forrester Research mark for My Articles similar articles
CRM
March 21, 2013
Marketo Delivers Integrated Social Marketing Application The Marketo social marketing platform transforms social marketing from Likes to lifetime value. mark for My Articles similar articles
CRM
May 2011
Paul Hyman
Web Analytics: What's Worth Paying For? While some solutions are free, marketers sacrifice time and rich analysis. mark for My Articles similar articles
CRM
July 1, 2009
Donna Fluss
Contact Centers and the Age of Analytics A variety of applications promise revenue generation and cost reduction. mark for My Articles similar articles
CRM
September 22, 2014
Maria Minsker
Verint Engagement Analytics Offers 'Unprecedented' Cross-Channel Analytics The joint Verint-Kana cloud-based solution enhances customer engagement insight. mark for My Articles similar articles
CRM
March 22, 2013
Kelly Crothers
Build a Strong Foundation for the Most Effective Campaign Management Stand out with data-driven marketing. mark for My Articles similar articles