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CRM
September 2011
Geoffrey Hamelin
Consumers Power Transformational Marketing Engaging customers in personalized dialogue replaces pushing messages through mass media. Better access to data is empowering consumers, who share that information over social media. mark for My Articles similar articles
CRM
April 2011
David Myron
Getting Personal: Be Appropriate or Beg for Forgiveness Personalizing customer communications is important, but it's essential to understand your audiences' preferences and not assume that you know them. mark for My Articles similar articles
CRM
March 13, 2015
Loren McDonald
Content (and Data) Is King of Email Marketing Combine triggered and 'white space' emails for a successful strategy. mark for My Articles similar articles
CRM
David Myron
Five Ways to Reveal Your Customer Data Here is a list of five technologies and strategies that can help your organization gain more customer insight. mark for My Articles similar articles
CRM
July 25, 2013
IBM Releases Digital Experience Software The app makes it easier to create and track digital marketing materials. mark for My Articles similar articles
CRM
October 25, 2013
Daniel Incandela
Is Your Web Site Delivering a Great Customer Experience? 15 tips for making sure it does. mark for My Articles similar articles
CRM
February 19, 2014
Maria Minsker
Teradata Updates Customer Interaction Manager with Predictive Analytics In its seventh edition, Customer Interaction Manager puts actionable insight in the hands of marketers. mark for My Articles similar articles
CRM
September 2011
Brittany Farb
Marketing to Communities Why old-school advertising delivers the wrong message mark for My Articles similar articles
CRM
March 16, 2012
Eric Harber
Four Ways Mobile Will Boost Your CRM Strategy Take your campaigns to the next level. mark for My Articles similar articles
CRM
October 5, 2012
Kyle Lacy
The Future of Marketing Strategy Embracing the cross-channel approach is the only option. mark for My Articles similar articles
CRM
March 10, 2015
Teradata Introduces Digital Marketing Center Teradata Digital Marketing Center is a single platform that redefines personalization and ignites how brands engage consumers through individualized insights. mark for My Articles similar articles
CRM
May 16, 2014
Woody Driggs
Six Takeaways for Marketing Executives Building a differentiated customer experience is a baseline requirement of success. mark for My Articles similar articles
CRM
January 2012
New Tools Require a New Mindset Which new technologies will have the biggest impact on marketers in 2012? mark for My Articles similar articles
Pharmaceutical Executive
December 1, 2012
Big Data, Bigger Ideas How to stop worrying and learn to love the data. Let's face it and let's be brave about it: the balance of power has shifted permanently from the marketers to the marketed. mark for My Articles similar articles
CRM
February 2014
David Myron
Should You Offer Social Customer Support? More progressive companies are moving beyond the experimentation stage and incorporating solutions that enable them to listen, analyze, and respond to customers on social media. mark for My Articles similar articles
CRM
February 23, 2015
Maria Minsker
Brands Still Think About Digital Marketing Tactically, not Strategically New Forrester report reveals marketers are guilty of 'check-the-box' digital planning. mark for My Articles similar articles
CRM
October 28, 2015
Teradata Updates Integrated Marketing Cloud The new release of Teradata Integrated Marketing Cloud unifies advertising and marketing via a unified data management platform. mark for My Articles similar articles
CRM
May 22, 2015
Leonard Klie
Kahuna Releases Dynamic Audiences for Facebook Advertising Dynamic Audiences understands customer conversion, so brands don't advertise products to people who have already bought them. mark for My Articles similar articles
CRM
April 13, 2012
Robert Carroll
The Alchemy of Behavioral Targeting Getting to know today's customer requires a new level of engagement. mark for My Articles similar articles
CRM
July 2013
Woody Driggs
Taming Chameleon Customers Create a brand experience to meet their changing needs. mark for My Articles similar articles
CRM
July 8, 2015
Charles Nicholls
Stop Your Customers From Going Dark Bombarding customers with irrelevant messages doesn't help. Forget focusing on meeting quotas and focus instead on the customer experience. mark for My Articles similar articles
CRM
December 14, 2012
Shannon Aronson
Social CRM and the Great Power Shift Social CRM is about customer involvement, not supervision. This means that marketers today must curate, respond to, and inspire conversations in order to thrive in the marketplace. Here are five keys to success. mark for My Articles similar articles
CRM
November 2013
David Myron
Preparing for the Omnichannel Environment As more consumers move to digital channels, marketers must avoid the mistakes made by many email marketers and resist the temptation to blast inexpensive, but irrelevant, messages to consumers. mark for My Articles similar articles
CRM
October 20, 2014
Maria Minsker
Teradata Updates Its Integrated Marketing Cloud New features deliver real-time analytics and help create personalized customer experiences. mark for My Articles similar articles
CRM
January 13, 2012
Rich Flek
Harnessing the Power of Social Media Are you prepared to meet the challenge? mark for My Articles similar articles
CRM
February 2015
David Myron
Correct Problems Caused by Outdated Automation Systems 'Personalization should permeate the customer experience at every touch point.' mark for My Articles similar articles
CRM
October 2014
Maria Minsker
How Mature Is Content Marketing? Eighty-five percent of B2B marketers can't attribute business value to content activity. mark for My Articles similar articles
CRM
July 5, 2013
Mitch Rose
Leveraging Every Transaction to Connect with Customers Look at empowered customers as opportunities to build your brand. mark for My Articles similar articles
CRM
August 1, 2005
Alexandra DeFelice
Helping Consumers to Swallow Cookies From cookie rejection to new legislation, marketers must clear more and more hurdles to capture customer information. Winning customer trust is key to gaining access to personal information. mark for My Articles similar articles
CRM
October 7, 2011
Tim Suther
Personalize Content by Knowing Your Audience Here are a few tips that marketers should use when they seek to deliver the best possible personalized content when reaching out to their target audience. mark for My Articles similar articles
CRM
June 30, 2014
Maria Minsker
Twenty-Four Percent of Consumers Are Digital Hypertaskers Though not the majority, hypertaskers are the fastest-growing consumer group. mark for My Articles similar articles
CRM
April 21, 2014
Maria Minsker
Context, Not Campaigns, Is the Future of Marketing Marketers must use personal interaction data to build a 'contextual marketing engine,' according to Forrester Research mark for My Articles similar articles
CRM
October 2015
Robert Wollan
Become a Multispeed Organization In today's landscape, you need to find the right mix of traditional and digital mark for My Articles similar articles
CRM
November 11, 2014
Maria Minsker
SAP Partners with Facebook to Offer Enhanced Audience Engagement Platform SAP's Customer Engagement Intelligence Suite will be integrated with Facebook's Custom Audiences platform. mark for My Articles similar articles
CRM
May 22, 2012
Leonard Klie
Thunderhead.com Launches its First Cloud App The ONE Correspond for Salesforce social enterprise app boosts customer service, sales, and marketing communications with personalized interactivity and enterprise mobility. mark for My Articles similar articles
CRM
November 18, 2015
Oren Smilansky
Salesforce.com Releases Predictive Journeys for Its Marketing Cloud Scoring and segmentation tools will enable marketers to anticipate likely customer behavior -- and engage them accordingly. mark for My Articles similar articles
CRM
May 2014
Maria Minsker
The 6 Types of Twitter Conversations Social Media Research Foundation takes a social snapshot. mark for My Articles similar articles
CRM
January 14, 2015
Pegasystems Releases New Version of Pega Marketing Pega Marketing delivers significant improvements in personalized customer engagement. mark for My Articles similar articles
CRM
November 18, 2015
Oracle Updates Its Marketing Cloud The upgrades to Oracle Marketing Cloud help companies enhance sales enablement, improve cross-channel orchestration, and demonstrate marketing's impact on business results. mark for My Articles similar articles
CRM
December 14, 2012
Mark Cooper
The Rise of the Agile Consumer Traditional CRM systems are failing to keep pace with today's customer. mark for My Articles similar articles
CRM
July 1, 2010
Aaron Strout
4 Keys to Online-Community Success What many marketers overlook -- and why. The big question many marketers are facing today is, can they have their cake (a branded online community) and eat it too (tap into the critical mass of mega social network, Facebook). mark for My Articles similar articles
Pharmaceutical Executive
February 1, 2006
Jere Doyle
Alternative Media: How to Capture Your Target Consumers' Profile Data Online To better target and keep track of consumers, some pharmaceutical companies have developed online customer-acquisition programs, a marketing approach that identifies consumers who are interested in learning about drug treatments for their specific ailments. mark for My Articles similar articles
CRM
April 2012
Judith Aquino
Banks Are Rethinking Their Outreach Strategies The need for better communication is leading bank marketers to up their game. mark for My Articles similar articles
CRM
February 11, 2013
Judith Aquino
Meeting the Needs of the Always-Connected Consumer Forrester Research and Gartner uncover trends driving marketing decisions for 2013. mark for My Articles similar articles
CRM
April 2013
David Myron
Are We Too Connected? Several of our magazine stories take on the issue of connection with customers and how connectivity can best be used for customer engagement. mark for My Articles similar articles
CRM
August 31, 2012
Adam Blitzer
Nine Essential Skills for B2B Marketers In an industry that's constantly moving ahead, don't get left behind. mark for My Articles similar articles
CRM
June 6, 2012
StrongMail Automates Email and Mobile Cross-Channel Marketing with Message Studio 7.0 SMS and drag-and-drop targeting capabilities enable enterprise marketers to easily create effective campaigns that leverage rich social, behavioral and profile data. mark for My Articles similar articles
CRM
March 11, 2014
Sarah Sluis
Teradata Adds Features to Integrated Marketing Cloud Marketing Studio 9 includes updates to technology, collaboration. mark for My Articles similar articles
CRM
June 2011
David Myron
Why Should I Trust People Like Me? Now that trust in "people like me" has been steadily on the decline, does it signify the death knell for community platforms? I think not. mark for My Articles similar articles
CRM
October 2013
David Myron
Manage Data or Be Managed by It A few good examples are offered to show how organizations can better manage the surge of data that is hitting them at every customer touch point. mark for My Articles similar articles