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Commercial Investment Real Estate Sep/Oct 2009 Andrew Dick	Understanding Federal Healthcare Laws Commercial real estate professionals who work with medical office development must be aware of the federal healthcare fraud and abuse laws.
Pharmaceutical Executive November 1, 2006	Alternative Media: Time to Change the Channel Upgraded hospital television and Internet systems equal new marketing opportunities.
CRM August 1, 2009 Lauren McKay	Healing the Sick Facing regulatory requirements, spiraling costs, and an aging (and ailing) customer base, the healthcare industry looks to CRM to balance a pair of age-old doctrines: First, do no harm - and physician, heal thyself.
CIO August 27, 2013 Brian Eastwood	Healthcare IT Struggles to Keep Up With Mobile Health Demands While healthcare struggles with unique legal and regulatory impediments that other fields don't face, it's also poised to gain much more from what some call a 'mobile revolution.'
CRM February 21, 2012 Leonard Klie	Avaya Spotlights Healthcare Technology Innovations The company introduces collaboration solutions to improve care coordination, patient interaction, and remote home-based patient care.
CRM August 1, 2009 Lauren McKay	Patience for Patients Improved surveying techniques improve a hospital's patient-centricity.
InternetNews November 11, 2010	Data Breaches Cost Hospitals $6B A Year: Study Ponemon Institute report finds that healthcare organizations suffer an average of 2.4 data breaches a year, costing in excess of $2 million per incident.
Nursing Management September 2010 Richard Hader	The evidence that isn't... Interpreting research When patients seek a healthcare practitioner for services, they believe that the delivered care is based on proven science. But reality is far from patient perception. In fact, most care is still based on anecdote, not evidence.
CIO December 15, 2009 Kim S. Nash	Data Sharing That Benefits Customers At Children's Hospital Boston, sharing more data, securely, promises healthier, more satisfied patients.
CIO September 27, 2013	How IT Can Produce Better Patient Care For Dr. Bob Laskowski, president and CEO of Christiana Care Health System, technology means empowering physicians and patients.
CRM July 1, 2006 Marshall Lager	Market Focus: Healthcare: CRM Says ''Ahhh...'' As healthcare providers turn to electronic records, CRM finds its way into the practice.
Nursing Management April 2012 Gloria Kersey-Matusiak	Culturally competent care: Are we there yet? What exactly is culturally competent care, and how can you use it to lessen healthcare disparities among your patients?
Insurance & Technology November 14, 2007 Karen Ignagni	Technology, Innovation Enable Health Insurers To Address Challenges The health insurance industry will continue to innovate and provide new tools to improve the quality of care and contain costs while working with government leaders to ensure Americans have greater access to affordable coverage.
Insurance & Technology September 16, 2005 Katherine Burger	Educating Consumers A truly technology-enabled offering, the idea behind consumer-directed healthcare is that everyone benefits when consumers have more information.
Commercial Investment Real Estate May/Jun 2013 Mauldin & Maddron	Medical Office Momentum The Affordable Care Act takes some risk out of healthcare property investment.
Insurance & Technology November 17, 2004 Marianne Kolbasuk McGee	Insurers Customize Health Plans Healthcare providers aren't the only ones building personalized patient systems. Health plans and insurance companies - treasure troves for patient data - are also getting in on the action.
Pharmaceutical Executive February 1, 2012 Sarah Krug	Introducing the 'Chief Patient Officer' Now is the time for pharma companies to appoint a Chief Patient Officer, a new position designed to build an accord around patient trust.
Insurance & Technology January 28, 2010 Anthony O'Donnell	Legislative Reform Remains a Long-Term Issue for Health Insurance IT The death of proposed reform legislation in Washington could mean more rather than less regulation for the insurance industry. But it is unlikely to change the course of IT investment influenced by long-term reform considerations.
CIO February 24, 2012 Shane O'Neill	Android On Call: Hospital Builds Custom Mobile App for Patient Data Palomar Pomerado Health in San Diego built its own Android app for accessing real-time patient information, with Cisco Cius tablets providing the added bonus of voice and video. And an iOS version is coming up, stat.
Nursing Management November 2011 Mary Ann Remshardt	The Impact of Patient Literacy on Healthcare Practices With regard to patient teaching, how can healthcare personnel be certain that patients understand concepts basic to informed consent, hospital safety, dietary restrictions, and prescription information?
Managed Care April 2006	UnitedHealth Extends Credit When Patients Pay Providers UnitedHealth Group provides a desirable service to providers in a pilot program in which patients who don't pay medical bills on time will have the money deducted from their paychecks or health savings accounts.
Commercial Investment Real Estate Sep/Oct 2009 Andrew Dick	Deal Diagnosis Healthcare real estate transactions not only are driven by economic factors, but also by compliance with federal and state healthcare laws.
CRM June 2012 Leonard Klie	Modern Medicine: A Marketing Headache When it comes to customer self-service, the medical industry is far ahead of many other verticals in its use of technology, but customer use of those options is still far from prevalent.
Nursing Management October 2011 Edna Cadmus	Your role in redesigning healthcare We need to rethink how we provide care and to understand the interconnectedness and the structure of healthcare by looking at it as a whole vs. the sum of its parts. As leaders we need to view the evidence as we rethink healthcare together.
HBS Working Knowledge July 12, 2006 Roger Thompson	Competition the Cure for Healthcare Michael Porter is considered by many the world's foremost authority on competition and strategy. So when he discusses the need for fundamental reform in the way the United States delivers healthcare, people listen.
Commercial Investment Real Estate Jul/Aug 2012 Andrew Dick	Healthcare Headaches Various issues delay medical real estate construction.
Pharmaceutical Executive February 1, 2007 Humphrey Taylor	Opinion: Myth vs. Reality The debate about reform of the American healthcare system has been ideologically driven rather than evidence-based. Here, we separate myth from reality.
Nursing Management April 2009 Sharon H. Pappas	Profits, Payers, and Patients: Responding to Changes Profit is necessary for hospitals to fulfill their missions, invest in expansion and new technologies, and reinvest in existing patient care infrastructures. Profitability is the work of the financial team and the clinical team to produce the hospital's desired financial outcome.
CIO February 7, 2011 Tom Kaneshige	iPad Security: How a Hospital Group Treated Trouble Take an inside look at how one hospital group is testing and perfecting its prescription for security as its doctors demand to do more work on iPads. One decision: Not all apps are ready yet.
Nursing Management September 2011 Sally Austin	What does EMTALA mean for you? When a patient enters your hospital, do you know what your obligations are under the Emergency Medical Treatment and Active Labor Act?
Pharmaceutical Executive April 1, 2011	Bridging the HCP-Patient Gap Here's what's necessary to bridge the gap between the patient revolution and healthcare provider in the 21st century.
CRM April 13, 2015	Evariant Releases New Version of CRM Platform and Applications Newest offerings include contact center solution for real-time engagement with patients and providers and mobile Physician Relationship Management app.
CIO April 27, 2009 James Niccolai	Home Healthcare Devices Help Patients Stay out of the Hospital Remote devices allow patients to monitor their health at home and reduce hospital visits.
Nursing Management January 2011 Dawn Chiarenza	The CNO/ROI Factor of Accreditation In a time of healthcare reimbursement changes and budget cuts, CNOs seeking Magnet recognition must be able to emphasize benefits to organizational leadership-including return on investment.
Nursing Management November 2007 Carrick et al.	Rapid-Fire Strategies for Regulatory Readiness The public opinion plays a key role in determining whether or not caregivers and hospitals are safe, high-quality providers.
Managed Care October 2002 Pamela L. Popp	How To -- And Not To -- Disclose Medical Errors to Patients Health care facilities and physician practices must commence development and implementation of a disclosure policy. The policy should include a statement of the need and willingness of the patient and physician to have an open and honest relationship and a constant dialogue.
HBS Working Knowledge June 5, 2006 Porter & Olmsted Teisberg	Using Competition to Reform Healthcare The new book Redefining Health Care: Creating Value-Based Competition on Results, takes a systemic approach to healthcare reform.
Bio-IT World June 15, 2003 Michael Greeley	Six-Million-Dollar Questions As the healthcare marketplace homogenizes, product and service prospects will improve.
Science News March 28, 2009	Science Past For March 28, 1959 Thoughts on patient resocialization in a mental hospital during the 1950s.
Job Journal February 20, 2011	Healthcare Industry Opportunities Encompass Many Employment Sectors Business needs of healthcare employers make this a go-to industry for all types of professionals.
Bank Technology News January 2010 John Adams	Thank Payments Innovation a Bundle Like a specialist working with a primary care doctor, US Bank takes a tag-team approach to bundling commercial lending with payments and processing automation.
Pharmaceutical Executive May 1, 2014 Hansen & Melick	Does Your Rigor Match Your Risk? Digital technology has changed the risk relationship between brands, HCPs, and patients; it's vital to get that technology working right the first time.
HBS Working Knowledge June 29, 2015 Dina Gerdeman	Consumer-centered Health Care Depends on Accessible Medical Records John Quelch discusses approaches to integrate patient data so that medical professionals and patients can make better decisions.
CIO October 29, 2015 Martha Heller	Amgen uses algorithms to venture into digital healthcare A senior vice president of global marketing and commercial development, says she's working with the CIO to set up a digital healthcare organization that can help physicians better predict how patients will respond to therapies.
Bank Technology News April 2009 Michael Sisk	Collecting on the Healthcare Promise John Reynolds, division president, Metavante Healthcare Payment Solutions, says banks must become "a single source vendor" to succeed in the emerging healthcare payments space.
CRM August 1, 2009 Christopher Musico	Patients Are Customers, Not Case Numbers "Healthcare" and "customer service" don't have to be mutually exclusive.
BusinessWeek November 20, 2008	Financial Triage Innovative ways that hospitals are looking at patient finances.
Financial Planning April 1, 2007 Leif Wellington Haase	To Our Health With healthcare costs continuing to spiral out of control, it's time for Americans to take a serious look at solutions.
Insurance & Technology March 24, 2009 Nathan Conz	Obama Appoints Healthcare IT Coordinator Dr. David Blumenthal will lead the implementation of a nationwide healthcare IT infrastructure.
InternetNews April 21, 2006 Tim Scannell	An Active Hand in The Healing Process Hospitals are turning to the Internet and remote reporting technologies to get patients more involved in medical decision-making.