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CRM
June 2011
Koa Beck |
Can Mobile Help Clarify Confusion Over Reforms? Healthcare reform has thrown everything up for question.   |
Pharmaceutical Executive
February 1, 2012
Sarah Krug |
Introducing the 'Chief Patient Officer' Now is the time for pharma companies to appoint a Chief Patient Officer, a new position designed to build an accord around patient trust. |
Pharmaceutical Executive
January 1, 2006
Maggie Helmig |
Direct to Consumer: Patient Education Reform Marketers can empower patients to start a dialogue with their doctors. |
Knowledge@Wharton
August 27, 2003 |
Code Blue: Combating Rising Healthcare Costs Calls for Strong Medicine It's been said many times over that the U.S. healthcare industry is a sick patient in search of a cure. The metaphor is a grim reflection of how the country is coping with an aging population, rising costs and an inefficient healthcare delivery system. |
Insurance & Technology
September 16, 2005
Katherine Burger |
Educating Consumers A truly technology-enabled offering, the idea behind consumer-directed healthcare is that everyone benefits when consumers have more information. |
CRM
October 2010
Lauren McKay |
Market Focus: Healthcare--A Healthy Dose of Social Media One provider shows how to join consumers in social networks without compromising a secure relationship. |
CRM
August 1, 2009
Lauren McKay |
Healing the Sick Facing regulatory requirements, spiraling costs, and an aging (and ailing) customer base, the healthcare industry looks to CRM to balance a pair of age-old doctrines: First, do no harm - and physician, heal thyself. |
Pharmaceutical Executive
August 1, 2011
Jennifer Ringler |
The Adherence Fight: A TKO? Why does the match against medicines compliance always seem to end in an easy knockout? |
CIO
September 27, 2013 |
How IT Can Produce Better Patient Care For Dr. Bob Laskowski, president and CEO of Christiana Care Health System, technology means empowering physicians and patients. |
CIO
September 23, 2010
Neil Versel |
Healthcare IT: How Reform Is Giving CIOs A More Strategic Role in Delivering Patient Care Electronic health records aren't enough. Healthcare CIOs need to apply technology to coordinating patient care and measuring quality. |
The Motley Fool
May 21, 2010
Gregory T. Huang |
How Microsoft Will Become a Top Player in Health IT From the mouth of a top leader in the unit. |
CIO
August 27, 2013
Brian Eastwood |
Healthcare IT Struggles to Keep Up With Mobile Health Demands While healthcare struggles with unique legal and regulatory impediments that other fields don't face, it's also poised to gain much more from what some call a 'mobile revolution.' |
HBS Working Knowledge
July 12, 2006
Roger Thompson |
Competition the Cure for Healthcare Michael Porter is considered by many the world's foremost authority on competition and strategy. So when he discusses the need for fundamental reform in the way the United States delivers healthcare, people listen. |
Pharmaceutical Executive
September 1, 2012
Al Topin |
Doctors' Words No Longer Gospel In the digital age, physicians don't call the shots when it comes to healthcare guidance. Marketers must appeal to multiple sources in seeking ways to garner patient adherence and loyalty. |
Insurance & Technology
November 14, 2007
Karen Ignagni |
Technology, Innovation Enable Health Insurers To Address Challenges The health insurance industry will continue to innovate and provide new tools to improve the quality of care and contain costs while working with government leaders to ensure Americans have greater access to affordable coverage. |
Pharmaceutical Executive
January 1, 2012
Elys Roberts & Sarah Phillips |
The Emergence of the Pro-Patient How can pharma embrace and interact with increasingly informed and demanding patients to bring positive outcomes for all? |
Pharmaceutical Executive
April 1, 2011 |
Bridging the HCP-Patient Gap Here's what's necessary to bridge the gap between the patient revolution and healthcare provider in the 21st century. |
Commercial Investment Real Estate
Sep/Oct 2009
Andrew Dick |
Understanding Federal Healthcare Laws Commercial real estate professionals who work with medical office development must be aware of the federal healthcare fraud and abuse laws. |
Pharmaceutical Executive
October 1, 2011 |
Arming up for the Digital Revolution As a longtime advocate of new approaches to meeting customer needs in pharma, Martin Wygod sees the biggest change as the coming growth of digital platforms as the principal source of information and communication in healthcare. |
Job Journal
February 20, 2011 |
Healthcare Industry Opportunities Encompass Many Employment Sectors Business needs of healthcare employers make this a go-to industry for all types of professionals. |
CRM
July 1, 2007
Marshall Lager |
Market Focus: Healthcare: The Great Divide The healthcare industry continues to have issues defining itself and its approach to CRM - but that's because it's more than one industry: the business of medicine and the care of patients. |
HBS Working Knowledge
May 19, 2011
Carmen Nobel |
Empathy: The Brand Equity of Retail Retailers can offer great product selection and value, but those who lack empathy for their customers are at risk of losing them. |
American Family Physician
September 1, 2000
Cheryl Winchell, M.D. |
Curbside Consultation What to do when a patient makes inappropriate, seductive advances to you, his/her physician... |
Managed Care
October 2002
Pamela L. Popp |
How To -- And Not To -- Disclose Medical Errors to Patients Health care facilities and physician practices must commence development and implementation of a disclosure policy. The policy should include a statement of the need and willingness of the patient and physician to have an open and honest relationship and a constant dialogue. |
Investment Advisor
June 2009
Melanie Waddell |
Retirement News & Products News on healthcare, target date funds, and insurance. |
American Family Physician
November 15, 2005
Haas et al. |
Management of the Difficult Patient All physicians must care for some patients who are perceived as difficult because of behavioral or emotional aspects that affect their care. Specific communication techniques and greater patient involvement in the process of care may enhance the relationship. |
Commercial Investment Real Estate
Sep/Oct 2009
Andrew Dick |
Deal Diagnosis Healthcare real estate transactions not only are driven by economic factors, but also by compliance with federal and state healthcare laws. |
Managed Care
October 2005
Bob Carlson |
What Docs Hate Most About Plans Some insurers seem to have a knack for irritating their network physicians. The list is long, but five categories of irritants seem to recur most often. |
Commercial Investment Real Estate
Jul/Aug 2012
Wassik & Carlson |
Medical Office Trends Hospital affiliation is a strong indicator of MOB asset value. |
Pharmaceutical Executive
July 1, 2011
Cabacungan & Clark |
New Ways to Gain New Brand Insights If you can learn to understand patient and physician behavior, you are well on your way to strengthening the position of your product. |
Commercial Investment Real Estate
May/Jun 2013
Mauldin & Maddron |
Medical Office Momentum The Affordable Care Act takes some risk out of healthcare property investment. |
InternetNews
November 11, 2010 |
Data Breaches Cost Hospitals $6B A Year: Study Ponemon Institute report finds that healthcare organizations suffer an average of 2.4 data breaches a year, costing in excess of $2 million per incident. |
Pharmaceutical Executive
April 1, 2007
Humphrey Taylor |
Opinion: Inappropriate Behavior Do doctors prescribe needless care? Will healthcare costs drop if patients decide whether treatment is necessary? It's time to start talking. |
American Family Physician
August 15, 2000
James Hallenbeck |
Curbside Consultation When should a physician disclose personal information to a patient, and what do we do when a particular case touches on our own suffering? At a deeper level, how do we deal with our own mortality in caring for the seriously ill and dying? |
Nursing Management
April 2012
Gloria Kersey-Matusiak |
Culturally competent care: Are we there yet? What exactly is culturally competent care, and how can you use it to lessen healthcare disparities among your patients? |
Pharmaceutical Executive
June 1, 2007
Sharon Callahan |
Alternative Media: Spruce Up Your Site Take advantage of the latest Internet tools and bring your Web site into the new millennium. |
Insurance & Technology
November 17, 2004
Marianne Kolbasuk McGee |
Insurers Customize Health Plans Healthcare providers aren't the only ones building personalized patient systems. Health plans and insurance companies - treasure troves for patient data - are also getting in on the action. |
InternetNews
January 15, 2009
Kenneth Corbin |
How Should Congress Handle Health IT? E-healthcare advocates outline priorities as Congress mulls digital overhaul of medical industry. |
InternetNews
March 23, 2009
Kenneth Corbin |
Will Wireless IT Rescue Healthcare? Experts and advocates call for a new approach to healthcare that embraces wireless technology to lower costs. |
CRM
February 21, 2012
Leonard Klie |
Avaya Spotlights Healthcare Technology Innovations The company introduces collaboration solutions to improve care coordination, patient interaction, and remote home-based patient care. |
Pharmaceutical Executive
March 1, 2012
Ringler & Comer |
The (Life) Science of Digital Connections Making real connections that resonate with audiences in a digital world is a fine art, especially in the heavily regulated world of Big Pharma |
Nursing Management
October 2011
Edna Cadmus |
Your role in redesigning healthcare We need to rethink how we provide care and to understand the interconnectedness and the structure of healthcare by looking at it as a whole vs. the sum of its parts. As leaders we need to view the evidence as we rethink healthcare together. |
CRM
April 13, 2015 |
Evariant Releases New Version of CRM Platform and Applications Newest offerings include contact center solution for real-time engagement with patients and providers and mobile Physician Relationship Management app. |
Managed Care
June 2001
Frank Diamond |
HMO/Physician Strain Creates Invisible Costs Perhaps goodwill is too much to ask for. However, peaceful coexistence can certainly help all players reach their mutual goal -- a smooth relationship that helps to get the job done... |
Pharmaceutical Executive
February 1, 2014
Anbil et al. |
Managed Markets: Positioning Your Product For Success with Pull Through Strategies A patient-centric approach to drug development delivers the benefits that actually create value |
Nursing Management
September 2011
Sally Austin |
What does EMTALA mean for you? When a patient enters your hospital, do you know what your obligations are under the Emergency Medical Treatment and Active Labor Act? |
Managed Care
August 2001 |
In Calif., Bonuses Based on Quality, Not Cost Savings Blue Cross of California has decided to move away from the traditional managed care incentive of rewarding physicians for controlling medical costs, and instead will implement a program in which physicians receive bonuses for quality of care and patient satisfaction... |
Managed Care
December 2003
Frank Diamond |
Dr. Do-Good and Mr. Bottom-Line How medical directors reconcile the contradictory demands of physician and executive roles. |
Pharmaceutical Executive
March 1, 2013
Al Topin |
Less Selling, More Time What can happen when pharmaceutical reps focus on the physician-patient conversation? |
Salon.com
September 22, 2000
Hal Millard |
Geriatrics to the rescue A South Carolina clinic is offering good healthcare to the uninsured and a meaningful life to retired doctors. Can the idea spread to the rest of the country? |
