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PHONE+
September 16, 2009
Lynn McCullough |
Agents Identify 7 Best Practices for Channel Managers Agents share their points of view on what can be done on a daily basis to ensure the best possible customer experience.   |
| PHONE+ |
Top 15 Channel Managers Profiled PHONE+ magazine announces the Top 15 Channel Managers of 2010. |
PHONE+
May 22, 2009
Cara Sievers |
Q&A With One Communications' Channel Chief Michael Fair In order to facilitate more closely focused and more localized channel management, Massachusetts-based One Communications, announced plans to grow its channel management team by 50 percent this year. |
| PHONE+ |
PHONE+ Asks: How Will Carrier Consolidation Impact the Agent Channel? Several agents weigh in on this question. |
PHONE+
December 22, 2009 |
How Will the Communications Industry's Indirect Channel Be Transformed in the Next 10 Years? Telecom executives weigh in on what the future holds for the telecom industry. |
HBS Working Knowledge
June 12, 2006
Rangan & Bell |
The Promise of Channel Stewardship Companies need a new strategy for going to market, says Harvard marketing professor V. Kasturi "Kash" Rangan in his new book, Transforming Your Go-to-Market Strategy. |
PHONE+
January 25, 2010
Cara Sievers |
Survey Sheds Light on Indirect Channel Compensation As the country awaits an economic rebound, channel partners in the communications industry reported fairly steady revenue streams and a positive outlook on growth. |
| PHONE+ |
tw telecom Relaunches Partner Program Four years after acquiring its first agent program with the purchase of Xspedius in 2006, tw telecom in 2010 it relaunched its program, changed some of the rules of engagement and is investing in more support for agents. |
| PHONE+ |
Q&A With Lightyear Channel Chief Kevin Parker A PHONE+ interview with Kevin Parker, vice president of sales for Lightyear Network Solutions, about his plans for the company's indirect sales channel. |
PHONE+
April 29, 2010
Khali Henderson |
Q&A With Cavalier Channel Chief Michael Gough Cavalier Telephone, a full-service telecom company announced the addition of Michael Gough as its new channel chief. He shares his plans for his new position. |
| PHONE+ |
PlanetOne Selected as a PHONE+ Top 50 Channel Program PlanetOne, widely recognized as one of the oldest, largest and highest producing agencies in the country, offers a variety of voice and data services from only the top carriers in the industry. |
PHONE+
February 2, 2010
Tara Seals |
Siemens `Channels' Success with New Strategy So far, Siemens Enterprise Communications Group is on track to reach their goal of bringing in 75 percent of its revenue through the channel within three years. |
PHONE+
January 19, 2010
Khali Henderson |
Q&A With PAETEC Channel Chief Donna Wenk Donna Wenk, senior vice president of sales operations and customer care at PAETEC shares her plans for the company's indirect sales program. |
| PHONE+ |
TWC Selected as a PHONE+ Top 50 Channel Program Time Warner Cable Business Class was selected from among hundreds of companies as a Top 50 Channel Program. |
PHONE+
February 2, 2010
Patrick Oborn |
6 Steps to a Successful VAR Partnership In the telecom industry the people with the closest touch to the buying public are value-added resellers (VARs). |
HBS Working Knowledge
July 26, 2006
Sean Silverthorne |
The Strategic Way to Go to Market Too often channel strategies develop when a product is ready to go to market. But a last-minute approach leaves a lot of efficiencies and synergies by the wayside, says V. Kasturi Rangan. Enter the concept of the "channel steward." |
PHONE+
December 28, 2009
Cara Sievers |
The Channel: A Look Back Agent news highlights from the last ten years in the telecom industry. |
| PHONE+ |
US Signal Selected as a PHONE+ Top 50 Channel Program US Signal is a full-service fiber-optic solutions provider, offering a wide range of carrier-class telecommunications solutions to carrier, wholesale and enterprise customers throughout the Midwest. The company was selected as a Top 50 Channel Program. |
PHONE+
June 22, 2009
Khali Henderson |
Global Crossing's Double Team In the first half of 2009 Global Crossing Ltd. (GLBC) recruited not one but two executives to lead its indirect sales team and revamped its partner playbook. |
PHONE+
December 22, 2009 |
What Was the Most Significant Development in the Indirect Channel in the Last Decade? Telecom executives weigh in on the most significant development in the indirect channel industry. |
CRM
January 2008
Marshall Lager |
Fine-Tuning the Channel They're not exactly employees, and they're not quite customers, but your channel partners can be equally important - and you can't just direct them by remote control. |
PHONE+
September 18, 2009
Khali Henderson |
Q&A With New Edge Network's Channel Chief JR Cook New Edge Networks, a business communications unit of EarthLink Inc., (ELNK), announced in August that channel veteran J.R. Cook has joined the company as managing director. |
The Motley Fool
December 24, 2003 |
Stuffing the Channel When a company stuffs the channel, it ships inventory ahead of schedule. In a sense, sales are made at the expense of sales in future quarters. Here are tips for determining if companies you are investing in are stuffing the channel. |
PHONE+
Doug Allen |
Q&A With Motorola Channel Chief Mark Kroh Motorola tapped Mark Kroh to become vice president of global channels for its Enterprise Mobility Solutions (EMS) division. In this interview, Kroh talks about his new role, his plans for the PartnerEmpower program, as well as other channel initiatives. |
| PHONE+ |
Back to Basics: Channel Partners Fact Book 2011 An editorial regarding the inspiration and intention of the Channel Partners Fact Book guide for telephony agents. |
CRM
October 2014
Barton Goldenberg |
The True Price of Channel Optimization Why meeting your customers where they prefer is key to your business survival. |
PHONE+
November 30, 2009
Drew Allgeier |
Collaborating Within the Channel When the going gets tough, the telecom and networking industries and their channel partners get collaborative. |
PHONE+
August 21, 2009
Tara Seals |
Microsoft's Retail Strategy: Threat or Opportunity? Microsoft is on track to open retail stores this fall. For value added resellers (VARS) and wireless dealers, this new distribution channel could be both a threat and an opportunity. |
PHONE+
Heather K. Margolis |
6 Social Media Tools for a Co-Marketing Makeover No matter what you call the programs -- co-marketing, co-branding, MDF programs, or co-op -- most vendors provide their channel partners with assistance to market their joint product and services. |
