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PHONE+
April 27, 2010
O'Hanlon & Henderson |
Making Agent-VAR Partnerships Work Five companies share their successes.   |
PHONE+
December 30, 2009
Khali Henderson |
What Are the Primary Agent Business Models? Descriptions of the several types of agents in the telecom industry. |
PHONE+
May 1, 2009 |
Agent Roundtable 2009 Six agency owners to discuss the challenges and opportunities they are experiencing in selling carrier services and diversifying their offers. |
PHONE+
December 30, 2009
Sievers & Henderson |
Compensation: How Is an Agent Paid? For an agent, the conventional boss/employee relationship and the regular paycheck fall by the wayside to make room for more sophisticated, and sometimes complicated, monetary arrangements. |
| PHONE+ |
The Cost of Termination for Convenience Clauses The pitfalls of non-disclosure agreements and how to avoid them. |
PHONE+
December 22, 2009 |
How Will the Communications Industry's Indirect Channel Be Transformed in the Next 10 Years? Telecom executives weigh in on what the future holds for the telecom industry. |
| PHONE+ |
Master Agents Gear Up Two leading master agencies have become VARs selling IP PBX solutions. |
PHONE+
November 24, 2009 |
Ethical Dilemmas in the Channel Josh Anderson, CEO of Telephony Partners presents ethical dilemmas that have happened in the indirect sales channel. Suppliers and partners provide their input on how to handle the dilemmas. |
| PHONE+ |
Ethical Dilemma No. 5: Referral Quid Pro Quo Indirect sales agents and their carrier suppliers are featured discussing an ethical dilemma in the communications industry channel. |
PHONE+
January 26, 2010 |
Ethical Dilemmas in the Channel, Part 2 Should agents share commissions with customers? |
| PHONE+ |
PHONE+ Asks: How Will Carrier Consolidation Impact the Agent Channel? Several agents weigh in on this question. |
PHONE+
February 2, 2010
Greg L. Taylor |
Tired of Being Bullied? More and more agents are feeling taken advantage of by carriers. This article discusses some options to solve the problem. |
PHONE+
March 23, 2010 |
Do Agents Have a Chance Fighting Mass Terminations from Carriers? Telecom experts off their opinions on how agents might be able to deal with carrier downsizing. |
PHONE+
November 13, 2009
Brian Suerth |
5 Reasons To Become an MSP Today's businesses want to deal with predictable telecom costs and true managed service providers deliver on this promise. |
PHONE+
Charlene O'Hanlon |
Managing FUD in Moving to an MSP Model Sometimes making the change to managed services can bring on fear, uncertainty and doubt - and not just with your customers. |
PHONE+
December 28, 2009
Cara Sievers |
The Channel: A Look Back Agent news highlights from the last ten years in the telecom industry. |
PHONE+
February 23, 2010
Henderson & Sievers |
Betting on Transformation -- What's the Payoff? There is no doubt that the communications marketplace is ripe with opportunities, but it also makes the task of figuring out how to grow your communications agency, VAR, integrator or dealership that much harder. |
PHONE+
July 28, 2009
Cara Sievers |
Surprise Surcharges When comparing rates during the quoting process or working with a customer to decipher line items on bills, agents often come up against hidden charges and are forced to provide an explanation for the fees. |
InternetNews
November 15, 2005
Colin C. Haley |
Small Business a Cisco Target Cisco's Linksys division unveils a new offering to deliver broadband, hosted business software and VoIP. |
PHONE+
August 18, 2009
Anurag Gupta |
Open-Device Policies Create Opportunity for VARs As mobile device manufacturers continue to look for additional revenue streams in the U.S. marketplace, more and more of them are turning to the enterprise channel as a prime target of opportunity. |
PHONE+
January 12, 2010 |
Can An Agent Survive on Referrals Alone? Referrals can be a great way of building a business and should be a part of any sales process, but a business will not be able to grow on referrals alone. |
PHONE+
Charlene O'Hanlon |
Hosted PBX Aids Channel Business Transformation Agents and VARs looking for a way to expand their businesses without having to invest a lot in education and infrastructure may find easy money in managed PBX services. |
PHONE+
December 30, 2009
Khali Henderson |
How Is the Agent Channel Organized? The indirect channel for communications network services has evolved somewhat differently than those for voice and data telephony gear. |
PHONE+
February 17, 2010
Neil S. Ende |
The Danger of Termination Clauses in Agent Agreements Most carrier agency agreements have been unclear at best and one-sided and oppressive at worst. |
PHONE+
Michael Murphy |
Surviving Carrier Consolidation Consolidation definitely has its pros and cons. Your willingness to prepare yourself, diversify within the industry and maintain strong client and vendor relationships will help you succeed no matter how the landscape changes. |
PHONE+
February 2, 2010
Tara Seals |
Siemens `Channels' Success with New Strategy So far, Siemens Enterprise Communications Group is on track to reach their goal of bringing in 75 percent of its revenue through the channel within three years. |
PHONE+
December 30, 2009 |
Channel 101 -- PHONE+ Fact Book 2010 An updated primer of telecom industry basics. |
Insurance & Technology
April 2, 2004
Tapp & O'Connell |
Open Door to Claims Info A carefully deployed, context-based Web portal dashboard is the key to successfully navigating customer need for quick, clear and reliable claims information. |
PHONE+
January 25, 2010
Cara Sievers |
Survey Sheds Light on Indirect Channel Compensation As the country awaits an economic rebound, channel partners in the communications industry reported fairly steady revenue streams and a positive outlook on growth. |
The Motley Fool
January 9, 2012
Evan Niu |
Apple Moves One Step Closer to Dominating China China's No. 3 carrier is likely to get the iPhone soon. |
PHONE+
April 15, 2009
James O. Warren |
Playing By the Channel Sales Rules A quintessential document outlining the guidelines for direct and indirect sales representatives to avoid or resolve channel conflict. |
InternetNews
October 8, 2004
Paul Shread |
Storage Resellers Upbeat On Year-End Sales Much of the tech sector has suffered this year from oversupply and weaker than expected demand, but storage value-added resellers are upbeat on the prospects for a strong fourth quarter. |
PHONE+
December 30, 2009
Cara Sievers |
What Staff Does an Agent Need? The amount of staff needed is directly proportionate to the size of your book of business. |
Bank Director
4th Quarter 2009
Jamie Reeves |
Evaluating Your D&O Protection The first step the board must take in steeling itself against liability is undergoing a thorough review of its insurance carrier. This interview offers tips on questions the board should be asking before the going gets tough. |
| PHONE+ |
8x8's Vincent Mussumeci Named Top 15 Channel Manager 2010 8x8's Vincent Mussumeci was named one of the Top 15 Channel Managers of 2010 based on a ballot of channel partners readers. |
PHONE+
Doug Allen |
Are Carriers Contenders for the Cloud Services Channel? Take a look at several carrier's basic cloud service offerings and market strategy, as well as their thoughts on the channel. |
PHONE+
November 30, 2009
Drew Allgeier |
Collaborating Within the Channel When the going gets tough, the telecom and networking industries and their channel partners get collaborative. |
Insurance & Technology
November 26, 2003
Julie Gallagher |
Keep Them Coming Back for More Now more than ever, carriers need to focus on keeping today's skeptical customer satisfied. |
BusinessWeek
July 30, 2009
Pablo Triana |
The Risk Mirage at Goldman Reports that the firm has ratcheted up its exposure are based on a meaningless metric |
PHONE+
April 9, 2009
Al Subbloie |
TEM Tips for Agents Companies are being challenged to adjust their communications costs. This is an opportunity for agents and channel partners to come to their customers' rescue. |
U.S. CPSC
April 22, 2008 |
Beco Baby Carrier Recalls "Beco Butterfly" Infant Carriers The buckles on the carrier shoulder straps can unexpectedly release tension, causing the strap to slip through, posing a fall hazard to the baby. |
| PHONE+ |
US Signal Selected as a PHONE+ Top 50 Channel Program US Signal is a full-service fiber-optic solutions provider, offering a wide range of carrier-class telecommunications solutions to carrier, wholesale and enterprise customers throughout the Midwest. The company was selected as a Top 50 Channel Program. |
InternetNews
August 3, 2005
Colin C. Haley |
VoIP For The SMB Vonage is beta-testing a new Voice over IP service for small and medium businesses. |
InternetNews
February 12, 2009
Sean Michael Kerner |
Alcatel-Lucent Extends Carrier Ethernet New access switch shows Carrier Ethernet isn't just for back-haul anymore. |
InternetNews
July 6, 2006
Paul Shread |
Storage Market Slows The storage market slowed in the second quarter, according to a Wall Street research report - and Intel and AMD might be to blame. |
Insurance & Technology
February 8, 2004
Jamie Bisker |
Core Systems: Journey to the Center of Insurance An analysis of the state of core systems, and how to create renewable systems, in the insurance industry |
Wall Street & Technology
October 25, 2004
Cristina McEachern |
Calling All VARs Under constant pressure to improve speed and cut costs, business-technology leaders in financial services firms are increasingly turning to value-added resellers for tech help. |
