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PHONE+ TWC Selected as a PHONE+ Top 50 Channel Program Time Warner Cable Business Class was selected from among hundreds of companies as a Top 50 Channel Program. mark for My Articles similar articles
PHONE+ US Signal Selected as a PHONE+ Top 50 Channel Program US Signal is a full-service fiber-optic solutions provider, offering a wide range of carrier-class telecommunications solutions to carrier, wholesale and enterprise customers throughout the Midwest. The company was selected as a Top 50 Channel Program. mark for My Articles similar articles
PHONE+
December 22, 2009
How Will the Communications Industry's Indirect Channel Be Transformed in the Next 10 Years? Telecom executives weigh in on what the future holds for the telecom industry. mark for My Articles similar articles
PHONE+
January 22, 2010
Channel Partners Conference & Expo Partners With SMB Nation Under the agreement, the Spring 2010 Channel Partners Conference & Expo and SMB Nation's 2010 VoIP Workshop will be held concurrently March 1-3 at the Mandalay Bay Resort in Las Vegas. mark for My Articles similar articles
PHONE+
January 25, 2010
Cara Sievers
Survey Sheds Light on Indirect Channel Compensation As the country awaits an economic rebound, channel partners in the communications industry reported fairly steady revenue streams and a positive outlook on growth. mark for My Articles similar articles
PHONE+
December 22, 2009
What Was the Most Significant Development in the Indirect Channel in the Last Decade? Telecom executives weigh in on the most significant development in the indirect channel industry. mark for My Articles similar articles
PHONE+
May 22, 2009
Cara Sievers
Q&A With One Communications' Channel Chief Michael Fair In order to facilitate more closely focused and more localized channel management, Massachusetts-based One Communications, announced plans to grow its channel management team by 50 percent this year. mark for My Articles similar articles
PHONE+
April 29, 2010
Khali Henderson
Q&A With Cavalier Channel Chief Michael Gough Cavalier Telephone, a full-service telecom company announced the addition of Michael Gough as its new channel chief. He shares his plans for his new position. mark for My Articles similar articles
PHONE+
October 19, 2009
Top 15 Channel Managers Honored The 15 channel managers who received the highest number of votes are profiled in these pages and deserve recognition from their agents and peers for a job well done. mark for My Articles similar articles
PHONE+
March 25, 2010
Channel Partners Name Dan Sterling PHONE+ Channel Executive of the Year 2010 The votes are in and PHONE+ is honored to congratulate Dan Sterling of Windstream, previously NuVox, as Channel Executive of the Year 2010. mark for My Articles similar articles
PHONE+
Heather K. Margolis
6 Social Media Tools for a Co-Marketing Makeover No matter what you call the programs -- co-marketing, co-branding, MDF programs, or co-op -- most vendors provide their channel partners with assistance to market their joint product and services. mark for My Articles similar articles
PHONE+
September 16, 2009
Lynn McCullough
Agents Identify 7 Best Practices for Channel Managers Agents share their points of view on what can be done on a daily basis to ensure the best possible customer experience. mark for My Articles similar articles
PHONE+
December 28, 2009
Cara Sievers
The Channel: A Look Back Agent news highlights from the last ten years in the telecom industry. mark for My Articles similar articles
PHONE+
February 2, 2010
Tara Seals
Siemens `Channels' Success with New Strategy So far, Siemens Enterprise Communications Group is on track to reach their goal of bringing in 75 percent of its revenue through the channel within three years. mark for My Articles similar articles
PHONE+ Master Agents Gear Up Two leading master agencies have become VARs selling IP PBX solutions. mark for My Articles similar articles
PHONE+
September 14, 2009
Cara Sievers
The Softer Side of PRM Telecom's indirect channel, vendors and their partners continue to see value in building and nurturing their relationships outside of mass e-mails, order submission platforms and partner portals. mark for My Articles similar articles
CRM
October 2014
Barton Goldenberg
The True Price of Channel Optimization Why meeting your customers where they prefer is key to your business survival. mark for My Articles similar articles
PHONE+ PHONE+ Names Top 50 Channel Programs A spotlight on the Top 50 Channel Programs for 2010. mark for My Articles similar articles
PHONE+
June 22, 2009
Khali Henderson
Global Crossing's Double Team In the first half of 2009 Global Crossing Ltd. (GLBC) recruited not one but two executives to lead its indirect sales team and revamped its partner playbook. mark for My Articles similar articles
PHONE+ PHONE+ Asks: How Will Carrier Consolidation Impact the Agent Channel? Several agents weigh in on this question. mark for My Articles similar articles
HBS Working Knowledge
June 12, 2006
Rangan & Bell
The Promise of Channel Stewardship Companies need a new strategy for going to market, says Harvard marketing professor V. Kasturi "Kash" Rangan in his new book, Transforming Your Go-to-Market Strategy. mark for My Articles similar articles
PHONE+
September 17, 2009
Khali Henderson
Business Cable TV Now Available to TWC Agents Now, agents in the Time Warner Cable Business Class Partner Program can offer small and medium businesses Internet, phone and TV on a single bill. mark for My Articles similar articles
InternetNews
June 5, 2009
Andy Patrizio
Direct Sales Make Up Less of the PC Sales Pie More and more firms are being steered to resellers and integrators, and only the largest firms are getting direct support from PC OEMs, Gartner finds. mark for My Articles similar articles
Insurance & Technology
July 10, 2008
Brady Polansky
Technology Must Be Seamless and Consistent Between Carriers Insurers have to enable Web services to agencies in a way that it becomes seamless. mark for My Articles similar articles
PHONE+
December 30, 2009
Khali Henderson
How Is the Agent Channel Organized? The indirect channel for communications network services has evolved somewhat differently than those for voice and data telephony gear. mark for My Articles similar articles
PHONE+
January 19, 2010
Khali Henderson
Q&A With PAETEC Channel Chief Donna Wenk Donna Wenk, senior vice president of sales operations and customer care at PAETEC shares her plans for the company's indirect sales program. mark for My Articles similar articles
CRM
June 2011
Donna Fluss
Use Social Media Proactively Leveraging sites like Facebook and Twitter is critical mark for My Articles similar articles
CRM
December 2013
Leonard Klie
Overcome Multichannel Customer Service Challenges Effective strategies start with talking to customers. mark for My Articles similar articles
CRM
January 2008
Marshall Lager
Fine-Tuning the Channel They're not exactly employees, and they're not quite customers, but your channel partners can be equally important - and you can't just direct them by remote control. mark for My Articles similar articles
HBS Working Knowledge
July 26, 2006
Sean Silverthorne
The Strategic Way to Go to Market Too often channel strategies develop when a product is ready to go to market. But a last-minute approach leaves a lot of efficiencies and synergies by the wayside, says V. Kasturi Rangan. Enter the concept of the "channel steward." mark for My Articles similar articles
CRM
April 2013
Leonard Klie
Should Your Company Abandon Phone Support? Why several Silicon Valley-area firms have done just that and are sticking with their decisions. mark for My Articles similar articles
CRM
December 2012
Leonard Klie
Piecing Together Multichannel Support Cross-channel support starts with connecting the right channels. mark for My Articles similar articles
AFP eWire
March 2, 2010
Social Media Builds Support, But Fundraising Lags Overall Respondents to a recent survey felt social media channels were generally effective for enhancing relations with an existing audience and reaching out to new supporters, but less so for raising money. mark for My Articles similar articles
Bank Technology News
May 2009
Rebecca Sausner
Know Your Customers Means Knowing Your Social Media Facebook, Twitter, Linkedin and the next social media platforms sure to emerge present pressing questions for retail banks: Should we be there? mark for My Articles similar articles
InternetNews
June 26, 2006
Michael Hickins
A Sales View of The Inside Salesforce.com offers companies a way to manage their partners as efficiently as they manage their sales force. mark for My Articles similar articles
PHONE+
December 22, 2009
2010: Where We've Been ... Where We're Headed A snapshot of the past decade and predictions about the next for the telecom industry. mark for My Articles similar articles
PHONE+ Q&A With Lightyear Channel Chief Kevin Parker A PHONE+ interview with Kevin Parker, vice president of sales for Lightyear Network Solutions, about his plans for the company's indirect sales channel. mark for My Articles similar articles
CRM
April 1, 2011
Scott Swope
Social Media Interaction a Challenge for Web 2.0 Sites Too How companies can reap the benefits of social media. mark for My Articles similar articles
PHONE+
April 7, 2009
Channel Partners Expo 2009 Award Winners Awards given to telecom trade show exhibitors: best event, incentive, promotion, theme, giveaway, etc. mark for My Articles similar articles
PHONE+
October 23, 2009
Khali Henderson
Q&A With Broadview Channel Chief Chris Eldredge Broadview Networks' new executive vice president of alternate channels and carrier sales discusses his plans for their indirect sales channel program. mark for My Articles similar articles
PHONE+
September 18, 2009
Khali Henderson
Q&A With New Edge Network's Channel Chief JR Cook New Edge Networks, a business communications unit of EarthLink Inc., (ELNK), announced in August that channel veteran J.R. Cook has joined the company as managing director. mark for My Articles similar articles
PHONE+ tw telecom Relaunches Partner Program Four years after acquiring its first agent program with the purchase of Xspedius in 2006, tw telecom in 2010 it relaunched its program, changed some of the rules of engagement and is investing in more support for agents. mark for My Articles similar articles
CRM
June 1, 2009
Ian Jacobs
The New Interaction of Social Media Beyond marketing, the popular tools and techniques can also serve as a channel for support. mark for My Articles similar articles
PHONE+ Back to Basics: Channel Partners Fact Book 2011 An editorial regarding the inspiration and intention of the Channel Partners Fact Book guide for telephony agents. mark for My Articles similar articles
PHONE+ 8x8's Vincent Mussumeci Named Top 15 Channel Manager 2010 8x8's Vincent Mussumeci was named one of the Top 15 Channel Managers of 2010 based on a ballot of channel partners readers. mark for My Articles similar articles
PHONE+
Michael Murphy
Surviving Carrier Consolidation Consolidation definitely has its pros and cons. Your willingness to prepare yourself, diversify within the industry and maintain strong client and vendor relationships will help you succeed no matter how the landscape changes. mark for My Articles similar articles
PHONE+
February 23, 2010
Khali Henderson
Level 3 Channel Steps Up Its Game Executives at Level 3 Communications Inc. say 2009 was a turning point for the company's channel strategy. mark for My Articles similar articles
CRM
July 2011
Paul Greenberg
Never Underestimate the Power of Traditional Methods It's not the medium but, rather, how you use it to engage customers that counts. mark for My Articles similar articles
CRM
August 1, 2009
Marshall Lager
Channeling My Frustration Words, words, words. Why don't they mean what they used to? mark for My Articles similar articles
The Motley Fool
June 7, 2010
United Airlines Switches to Microsoft Zune Channels United Airlines has just started to replace Sirius XM Radio with Microsoft's Zune channels. mark for My Articles similar articles