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PHONE+ |
TWC Selected as a PHONE+ Top 50 Channel Program Time Warner Cable Business Class was selected from among hundreds of companies as a Top 50 Channel Program. |
PHONE+ |
US Signal Selected as a PHONE+ Top 50 Channel Program US Signal is a full-service fiber-optic solutions provider, offering a wide range of carrier-class telecommunications solutions to carrier, wholesale and enterprise customers throughout the Midwest. The company was selected as a Top 50 Channel Program. |
PHONE+ December 22, 2009 |
How Will the Communications Industry's Indirect Channel Be Transformed in the Next 10 Years? Telecom executives weigh in on what the future holds for the telecom industry. |
PHONE+ January 22, 2010 |
Channel Partners Conference & Expo Partners With SMB Nation Under the agreement, the Spring 2010 Channel Partners Conference & Expo and SMB Nation's 2010 VoIP Workshop will be held concurrently March 1-3 at the Mandalay Bay Resort in Las Vegas. |
PHONE+ January 25, 2010 Cara Sievers |
Survey Sheds Light on Indirect Channel Compensation As the country awaits an economic rebound, channel partners in the communications industry reported fairly steady revenue streams and a positive outlook on growth. |
PHONE+ December 22, 2009 |
What Was the Most Significant Development in the Indirect Channel in the Last Decade? Telecom executives weigh in on the most significant development in the indirect channel industry. |
PHONE+ May 22, 2009 Cara Sievers |
Q&A With One Communications' Channel Chief Michael Fair In order to facilitate more closely focused and more localized channel management, Massachusetts-based One Communications, announced plans to grow its channel management team by 50 percent this year. |
PHONE+ April 29, 2010 Khali Henderson |
Q&A With Cavalier Channel Chief Michael Gough Cavalier Telephone, a full-service telecom company announced the addition of Michael Gough as its new channel chief. He shares his plans for his new position. |
PHONE+ October 19, 2009 |
Top 15 Channel Managers Honored The 15 channel managers who received the highest number of votes are profiled in these pages and deserve recognition from their agents and peers for a job well done. |
PHONE+ March 25, 2010 |
Channel Partners Name Dan Sterling PHONE+ Channel Executive of the Year 2010 The votes are in and PHONE+ is honored to congratulate Dan Sterling of Windstream, previously NuVox, as Channel Executive of the Year 2010. |
PHONE+ Heather K. Margolis |
6 Social Media Tools for a Co-Marketing Makeover No matter what you call the programs -- co-marketing, co-branding, MDF programs, or co-op -- most vendors provide their channel partners with assistance to market their joint product and services. |
PHONE+ September 16, 2009 Lynn McCullough |
Agents Identify 7 Best Practices for Channel Managers Agents share their points of view on what can be done on a daily basis to ensure the best possible customer experience. |
PHONE+ December 28, 2009 Cara Sievers |
The Channel: A Look Back Agent news highlights from the last ten years in the telecom industry. |
PHONE+ February 2, 2010 Tara Seals |
Siemens `Channels' Success with New Strategy So far, Siemens Enterprise Communications Group is on track to reach their goal of bringing in 75 percent of its revenue through the channel within three years. |
PHONE+ |
Master Agents Gear Up Two leading master agencies have become VARs selling IP PBX solutions. |
PHONE+ September 14, 2009 Cara Sievers |
The Softer Side of PRM Telecom's indirect channel, vendors and their partners continue to see value in building and nurturing their relationships outside of mass e-mails, order submission platforms and partner portals. |
CRM October 2014 Barton Goldenberg |
The True Price of Channel Optimization Why meeting your customers where they prefer is key to your business survival. |
PHONE+ |
PHONE+ Names Top 50 Channel Programs A spotlight on the Top 50 Channel Programs for 2010. |
PHONE+ June 22, 2009 Khali Henderson |
Global Crossing's Double Team In the first half of 2009 Global Crossing Ltd. (GLBC) recruited not one but two executives to lead its indirect sales team and revamped its partner playbook. |
PHONE+ |
PHONE+ Asks: How Will Carrier Consolidation Impact the Agent Channel? Several agents weigh in on this question. |
HBS Working Knowledge June 12, 2006 Rangan & Bell |
The Promise of Channel Stewardship Companies need a new strategy for going to market, says Harvard marketing professor V. Kasturi "Kash" Rangan in his new book, Transforming Your Go-to-Market Strategy. |
PHONE+ September 17, 2009 Khali Henderson |
Business Cable TV Now Available to TWC Agents Now, agents in the Time Warner Cable Business Class Partner Program can offer small and medium businesses Internet, phone and TV on a single bill. |
InternetNews June 5, 2009 Andy Patrizio |
Direct Sales Make Up Less of the PC Sales Pie More and more firms are being steered to resellers and integrators, and only the largest firms are getting direct support from PC OEMs, Gartner finds. |
Insurance & Technology July 10, 2008 Brady Polansky |
Technology Must Be Seamless and Consistent Between Carriers Insurers have to enable Web services to agencies in a way that it becomes seamless. |
PHONE+ December 30, 2009 Khali Henderson |
How Is the Agent Channel Organized? The indirect channel for communications network services has evolved somewhat differently than those for voice and data telephony gear. |
PHONE+ January 19, 2010 Khali Henderson |
Q&A With PAETEC Channel Chief Donna Wenk Donna Wenk, senior vice president of sales operations and customer care at PAETEC shares her plans for the company's indirect sales program. |
CRM June 2011 Donna Fluss |
Use Social Media Proactively Leveraging sites like Facebook and Twitter is critical |
CRM December 2013 Leonard Klie |
Overcome Multichannel Customer Service Challenges Effective strategies start with talking to customers. |
CRM January 2008 Marshall Lager |
Fine-Tuning the Channel They're not exactly employees, and they're not quite customers, but your channel partners can be equally important - and you can't just direct them by remote control. |
HBS Working Knowledge July 26, 2006 Sean Silverthorne |
The Strategic Way to Go to Market Too often channel strategies develop when a product is ready to go to market. But a last-minute approach leaves a lot of efficiencies and synergies by the wayside, says V. Kasturi Rangan. Enter the concept of the "channel steward." |
CRM April 2013 Leonard Klie |
Should Your Company Abandon Phone Support? Why several Silicon Valley-area firms have done just that and are sticking with their decisions. |
CRM December 2012 Leonard Klie |
Piecing Together Multichannel Support Cross-channel support starts with connecting the right channels. |
AFP eWire March 2, 2010 |
Social Media Builds Support, But Fundraising Lags Overall Respondents to a recent survey felt social media channels were generally effective for enhancing relations with an existing audience and reaching out to new supporters, but less so for raising money. |
Bank Technology News May 2009 Rebecca Sausner |
Know Your Customers Means Knowing Your Social Media Facebook, Twitter, Linkedin and the next social media platforms sure to emerge present pressing questions for retail banks: Should we be there? |
InternetNews June 26, 2006 Michael Hickins |
A Sales View of The Inside Salesforce.com offers companies a way to manage their partners as efficiently as they manage their sales force. |
PHONE+ December 22, 2009 |
2010: Where We've Been ... Where We're Headed A snapshot of the past decade and predictions about the next for the telecom industry. |
PHONE+ |
Q&A With Lightyear Channel Chief Kevin Parker A PHONE+ interview with Kevin Parker, vice president of sales for Lightyear Network Solutions, about his plans for the company's indirect sales channel. |
CRM April 1, 2011 Scott Swope |
Social Media Interaction a Challenge for Web 2.0 Sites Too How companies can reap the benefits of social media. |
PHONE+ April 7, 2009 |
Channel Partners Expo 2009 Award Winners Awards given to telecom trade show exhibitors: best event, incentive, promotion, theme, giveaway, etc. |
PHONE+ October 23, 2009 Khali Henderson |
Q&A With Broadview Channel Chief Chris Eldredge Broadview Networks' new executive vice president of alternate channels and carrier sales discusses his plans for their indirect sales channel program. |
PHONE+ September 18, 2009 Khali Henderson |
Q&A With New Edge Network's Channel Chief JR Cook New Edge Networks, a business communications unit of EarthLink Inc., (ELNK), announced in August that channel veteran J.R. Cook has joined the company as managing director. |
PHONE+ |
tw telecom Relaunches Partner Program Four years after acquiring its first agent program with the purchase of Xspedius in 2006, tw telecom in 2010 it relaunched its program, changed some of the rules of engagement and is investing in more support for agents. |
CRM June 1, 2009 Ian Jacobs |
The New Interaction of Social Media Beyond marketing, the popular tools and techniques can also serve as a channel for support. |
PHONE+ |
Back to Basics: Channel Partners Fact Book 2011 An editorial regarding the inspiration and intention of the Channel Partners Fact Book guide for telephony agents. |
PHONE+ |
8x8's Vincent Mussumeci Named Top 15 Channel Manager 2010 8x8's Vincent Mussumeci was named one of the Top 15 Channel Managers of 2010 based on a ballot of channel partners readers. |
PHONE+ Michael Murphy |
Surviving Carrier Consolidation Consolidation definitely has its pros and cons. Your willingness to prepare yourself, diversify within the industry and maintain strong client and vendor relationships will help you succeed no matter how the landscape changes. |
PHONE+ February 23, 2010 Khali Henderson |
Level 3 Channel Steps Up Its Game Executives at Level 3 Communications Inc. say 2009 was a turning point for the company's channel strategy. |
CRM July 2011 Paul Greenberg |
Never Underestimate the Power of Traditional Methods It's not the medium but, rather, how you use it to engage customers that counts. |
CRM August 1, 2009 Marshall Lager |
Channeling My Frustration Words, words, words. Why don't they mean what they used to? |
The Motley Fool June 7, 2010 |
United Airlines Switches to Microsoft Zune Channels United Airlines has just started to replace Sirius XM Radio with Microsoft's Zune channels. |