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Bank Technology News May 2009 Rebecca Sausner	Social Studies Social media sites are not at the stage yet where money can be made from them. The important thing is to build presence, as channels evolve there may be opportunities for customer acquisition.
AFP eWire March 2, 2010	Social Media Builds Support, But Fundraising Lags Overall Respondents to a recent survey felt social media channels were generally effective for enhancing relations with an existing audience and reaching out to new supporters, but less so for raising money.
CRM June 2011 Donna Fluss	Use Social Media Proactively Leveraging sites like Facebook and Twitter is critical
Fast Company Neal Ungerleider	Report: 63% Of Users Consider Twitter And Facebook A Source Of News Self-proclaimed social media gurus, listen up: A new study says that more Twitter and Facebook users are turning to the platforms primarily for news.
Information Today January 27, 2015	TLC Provides SocialFlow to Libraries SocialFlow works with social networks such as Facebook, Twitter, Google+, and LinkedIn. It can optimize the social media presence of any library.
Registered Rep. April 17, 2014 Britton & Leonhardt	Top 10 Most Influential IBDs on Social Media As consumers increasingly turn to social media to shape their perception of a company or brand, advisors should be aware of their firm's social media footprint.
Bank Technology News September 2010 John Adams	The New Face of New American Mortgage New American Mortgage believes using Facebook and Twitter in much the same way as consumers is the doorway to relationship building, branding and image marketing.
CRM May 8, 2012	Avatar Launches Suite of Social Media Marketing Tools The company's enterprise-class marketing technology is designed to enable small businesses to capitalize on social media marketing opportunities.
InternetNews January 19, 2011	Internet Driving Groups, Community: Pew New survey from Pew Internet Project highlights the impact the Web - particularly social media sites and services such as Facebook and Twitter - are having on people's engagement with groups.
Bank Technology News January 2010 Michael Sisk	Wells Fargo Hosts Mobile Monday Twitter is an intriguing customer communication channel, but its potential is uncertain and the rules of engagement are unclear. Experimentation will be needed to sort it out, and one recent test was Wells Fargo's "Mobile Monday."
Bank Systems & Technology December 21, 2009 Melanie Rodier	Banks To Increase Focus And Budgets On Online Banking in 2010 A new report from Aite Group reveals that executives will increase their budgets for online banking next year.
Bank Technology News February 2010 John Adams	CU Pushes Twitter Banking Vantage Credit Union is among the first financial institutions to use Twitter to deliver services beyond very basic customer-service interaction.
Registered Rep. May 14, 2014	The Top 10 Social Media Brands Used by Advisors We were able to break down the social platforms frequented most, and why advisors are accessing them.
The Motley Fool July 12, 2011 Rex Moore	Why Google+ Is Not a Minus for Facebook Facebook and Twitter have a powerful force behind them that's too hard to break.
InternetNews November 10, 2009	Twitter, LinkedIn Join Forces Social sites sync up to create two-way flow of communication.
CRM September 2, 2011 Duke Chung	Five Ways to Amplify Your CRM System By opening up a two-way communications channel for customers and your CRM system, it provides an enormous overview of what customers want, accessed, and engaged in during their customer service experience.
Fast Company February 2015 McCorvey & LaPorte	Twitter's Facebook Envy In an effort to win more advertising dollars, Twitter is trying to build a network of mobile developers who are loyal to it rather than Facebook.
CRM January 11, 2013 Eric Litster	The Shifting B2B Marketing Landscape Leverage mobile and social media so your business won't be left behind.
Food Processing February 2009 Erin Erickson	Join the FoodProcessing Community Thanks to the wonders of social media, you can connect with other members of the food industry at the click of a mouse (and maybe a few keystrokes).
CRM November 2014 Maria Minsker	How to Create the Right Content for the Right Social Channel Marketers should understand and leverage the unique qualities of each network to drive conversations and conversion.
Entrepreneur September 2009	The Twittering Class How social media can elevate your company's online cred.
The Motley Fool March 11, 2011 Tim Beyers	To Get Rich, LinkedIn Goes After Google The site tries to stand tall among social media's superstars by launching a social news service.
CRM August 10, 2012 Jesse Noyes	Seven Steps for a Social Contact Strategy When it comes to sales, establishing trust is key.
InternetNews February 3, 2011	Hearsay Unveils New Facebook Management System The new Hearsay Social management service is designed to help companies manage their presence on Facebook with compliance features and analytics.
Financial Advisor July 2011 David Lawrence	Learning To Socialize Integrating social media into your advisory practice takes careful evaluation to get the most from what it has to offer.
CRM August 31, 2012 Patrick Dorsey	Move from Social Media to Social CRM Five ways to bring your business up to speed.
Information Today March 21, 2011 Nancy Davis Kho	LinkedIn Introduces News Component The new LinkedIn Today gives users a customized view for consuming trending news relevant to their industry, and makes it easier to share pertinent news with their professional networks.
InternetNews August 30, 2010	Older Americans Flock to Social Networking New report from Pew Internet Project finds that older Americans are gravitating to social sites like Facebook and LinkedIn at a staggering rate, much faster than the young.
InternetNews August 21, 2009	Facebook Pages Publish to Twitter With New Tool Promotional marketing on the top social networking site just got easier with a new tool that automatically publishes Facebook Pages content to Twitter.
AFP eWire July 24, 2013 Jenny Mitchell	Why Won't They Reply To My Email? No, they're not ignoring you. They are living, working and playing through different communication channels. Email -- a "communications staple" of our office lives -- is much less important to young people.
Financial Advisor March 2010 Joel P. Bruckenstein	Beware The Pitfalls The advantages of social media for advisors are being trumpeted loudly, but the risks are heard less.
CRM July 18, 2012	Conversocial Analytics Platform to Focus on Customer Service Metrics New social media tool brings true customer service key performance indicators to Facebook and Twitter.
InternetNews December 20, 2010	Open Groups Brings LinkedIn Content to the Web While maintaining the option to keep their groups private, LinkedIn's new Open Groups gives group moderators the choice of opening up to the wider Web.
The Motley Fool May 18, 2009 Rick Aristotle Munarriz	Facebook Creams Twitter Facebook isn't waiting around. It's making its own luck, and finding little trouble rounding up believers and advertisers.
InternetNews June 17, 2010	Wrestling with Enterprise 2.0's ROI Is it possible to quantify the benefits of Enterprise 2.0 technologies?
PHONE+ Heather K. Margolis	6 Social Media Tools for a Co-Marketing Makeover No matter what you call the programs -- co-marketing, co-branding, MDF programs, or co-op -- most vendors provide their channel partners with assistance to market their joint product and services.
InternetNews February 2, 2010	Facebook Seen as Biggest Threat to IT Security New survey from Sophos highlights concerns about using social media sites inside the enterprise.
Registered Rep. October 31, 2014 Megan Leonhardt	The Lost Opportunity Despite the greater freedom and advantages using the tools can bring, only 53 percent of advisors at RIA firms are using social media for business.
Registered Rep. November 4, 2014 Megan Leonhardt	Wires Have Biggest Social Media Footprint Out of all advisors, it's those sitting at banks who are most reluctant to embrace social media -- only about one out of every five use it, a number that has not budged much from previous years.
PHONE+ Justin Chugg	Using LinkedIn for Lead Generation How channel partners can use LinkedIn to generate sales leads.
CIO November 11, 2009 Kristin Burnham	Coping With Social Media Burnout Whether you're struggling to see the value or finding yourself drowning in a sea of tweets, we explain how you can work social media into your workday and still get "real work" done.
Insurance & Technology November 18, 2009 Nathan Conz	Progressive Details Twitter Strategy Progressive has leveraged micro-blogging site Twitter to foster customer engagement and improve customer service.
Bank Technology News May 2009 Michael Sisk	Facebook and Banks: Not Really "Friends" Despite its vast size and exponential growth, banks are finding that Facebook does not translate easily into a marketing platform. Many argue that it may never.
AFP eWire October 1, 2013 Claire Kerr	How Does Your Organization Define "Success" in Social Media Fundraising? Fortunately for those of us who love social channels, it's now much simpler to prove that platforms like Facebook or Twitter (or even Pinterest!) have a measurable impact on your fundraising projects.
InternetNews September 27, 2010	LinkedIn Users Hit by Spam Attack Malware designed to capture user's personal information on the popular professional network, LinkedIn.
The Motley Fool August 12, 2009 Tim Beyers	Is This the Next Great Tech Disruption? Facebook acquires Twitter rival FriendFeed for roughly $50 million in cash and stock -- and takes one step closer to beating Twitter at its own game.
Commercial Investment Real Estate Jan/Feb 2012 Dennis LaMantia	Build Your Business Through Social Media Looking for new clients? You'll find them online.
Bank Technology News February 2011 Jeremy Quittner	BofA Tweets a Web Outage Alert. Is that Enough? Bank of America's decision to use Twitter to announce an online banking outage has drawn mixed reviews, ranging from kudos for broadening its communications horizons to questions as to whether the blast was broad enough.
CRM November 5, 2012	SocialMotus Launches Social Media Management Tool for SMBs The new application features in-depth team management and analytics.
The Motley Fool July 16, 2009 Tim Beyers	Twitter: 140 Characters at $1 Million Apiece The microblogger's 2010 revenue projections aren't as outlandish as you think.