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HRO Today
Dec 2007/Jan 2008
Lowell Williams |
Entering a New Era in HRO Approaching 2010, globalization continues just as the quest for quality does. Buyers now turn their focus on service delivery as they once did on cost savings.   |
Global Services
August 8, 2008 |
Gimme Shelter: The Human Resources Landscape in Hurricane Season Today, every industry is feeling the pinch due to lack of liquidity, margin pressure, low U.S. dollar exchange rates and accelerating inflation, led by energy costs. It is against this backdrop of competing trends that we need to measure some of the larger developments in HRO. |
Global Services
January 31, 2008
Namita Goel |
Best Performing HRO Providers--2008 Winner EDS To offer HRO services, EDS along with Towers Perrin in 2005 launched ExcellerateHRO. As a full-service global HRO provider, EDS' ExcellerateHRO has more than 400 customers globally and serves more than 34 million participants from its customer organizations. |
Global Services
June 16, 2007 |
Accenture: HRO Leader in Europe A recent study has crowned Accenture as Europe's top Human Resource Outsourcing service providers. The company signed 24% (with 48% of total contract value) of total outsourcing contracts. |
Global Services
September 30, 2008
Phil Fersht |
China's Challenges to Develop a Global BPO Capability China is moving fast into BPO to establish its domain and thereby pose a challenge to India, the Philippines and Latin America. Will China make it there? |
HRO Today
Mar/Apr 2008
Andy Teng |
The European Market Update Taking on HR outsourcing in a more measured way than North American counterparts, European HR leaders seem careful to make their outsourcing effort a more successful experience. |
HRO Today
April 2008
Andersen & DeFidelto |
The View of Enterprise Buyers As the organization representing the industry's largest HR outsourcing buyers, the Buyers Group provides "the voice of the buyer" to those contemplating outsourcing, as well as to providers. |
HRO Today
Dec 2007/Jan 2008
Andy Teng |
Crystal Ball, Schmall--Some HRO Predictions for the New Year Self-preservation has HR leaders adjusting their expectations of HRO. Following are some predictions of where the HRO industry is going in 2008. |
CFO
February 22, 2005
Anne Stuart |
Same Caller, New Message Farming out HR has yet to yield the promised savings. So why haven't CFOs hung up on outsourcers? |
HRO Today
May 2008
Russ Banham |
Slow Going With Uncle Sam Whether on a state or federal level, interest in outsourcing human resource functions is growing. Buoyed by a desire to upgrade services and fears of a tax revenue shortfall, government agencies are taking another look at HR outsourcing. |
HRO Today
Mar/Apr 2008
Andy Teng |
After Steep Declines Last Year, Will Big Deals Come Back in '08? With big signings nearly disappearing in 2007, is the HR outsourcing industry in trouble? |
HRO Today
June 2008
Andy Teng |
Gauging Buyer Satisfaction Nearly 10 years after the HRO industry first began, quality of service delivery is stabilizing. But can the market elevate its game to truly keep customers happy? |
HRO Today
Jan/Feb 2008
Andy Teng |
Hewitt Rising? As head of the company's enterprise HR outsourcing business, Jay Rising is charged with turning around the fortunes of this profits-challenged unit. |
CFO
October 1, 2009
Josh Hyatt |
The New Calculus of Offshoring For years the offshoring boom was driven by one factor: savings. Today the decision is much more complicated. |
HRO Europe
Oct/Nov 2007
Andy Teng |
Editor's Note: How to Avoid Getting Whacked by a Fast-evolving Outsourcing Market Think you know all there is to know about HRO? Before you proclaim yourself a `wise guy,' here are two disparate trends you should consider So you don't get blindsided In a market that's rapidly changing. |
HRO Today
Dec 2007/Jan 2008 |
2008 HRO Superstars What does it take to become a Superstar in the HR outsourcing field? Read on to see. |
HRO Today
Jul/Aug 2008
Andy Teng |
Department Market Trends: Study: Multi-process HRO Continues Downward Slide NelsonHall quarterly report finds HRO and BPO in general accounting for smaller piece of overall outsourcing industry. |
HRO Today
Mar/Apr 2008
Neil McEwen |
Energizing the HRO Marketplace As multi-process HRO struggles during a lull in the market, providers need to figure out how to instill confidence into potential clients. Now is not the time for caution. |
HRO Europe
Oct/Nov 2007
Andy Teng |
Shared Services: Training Wheels for First-time Outsourcing Adopters? Should companies engage in shared services before they outsource? While some report better results with this intermediate step, others say it's not a necessity to achieving great HRO implementation. |
HRO Today
September 2008
Jolie Newman |
HRO Mid-market: Segment in Transition Although still maturing, the mid-market offers challenges and opportunities for buyers and providers alike. |
Global Services
May 14, 2008 |
Bracing up for the Slowdown The impact of U.S. slowdown will not be as severe as it was during the dotcom bust; the outsourcing industry has matured fairly well in the past seven years. |
HRO Today
April 2008
Elliot Clark |
CEO's Corner HRO: Hot or Not? What is the true state of the HR outsourcing market? Analysts and pundits ponder, but the data tell all. |
HRO Today
Mar/Apr 2008
Andy Teng |
Beyond Payroll: Buyers Seek Greater Value Attracted by lower prices and more robust technology, buyers who once outsourced payroll only are now embracing a cornucopia of services from their providers. |
HRO Today
June 2008 |
Ranking The Top Enterprise HRO Providers Who do you go to when you need a straight-up opinion about who are the top enterprise providers? HINT: the customer is always right. |
HRO Today
June 2008
Monica Barron |
Europe: a Market on the Move No longer laggards in the market, EU members show they've grown serious about outsourcing. Expect this region to report higher rates of growth than anywhere else on earth. |
HRO Today
Dec 2007/Jan 2008
Andy Teng |
The Sound of Silence With the start of a new year the HRO market is reassessing outsourcing strategies and opportunities. Signs of a stronger 2008 are in the works. |
HRO Today
Mar/Apr 2008
Kerry Ann Vales |
Compliance Outsourcing Gaining New Ground in HRO Contracts In a world of changing regulations, employers are increasingly looking to service providers to help ensure they meet all applicable mandates. Expect more contracts, especially mid-market ones, to tack on compliance as part of the service delivery. |
HRO Today
June 2008
Russ Banham |
Mid-market Momentum Where can mid-market buyers turn for information about the right HR outsourcing solution for them? For the longest time, nowhere. But all that's about to change. |
HRO Today
Dec 2007/Jan 2008
Monica Barron |
Optimism in the HRO Market With demand for outsourced services underserved and a new crop of providers ready to enter the market, look for growth to rebound in the new year. |
CFO
August 1, 2003
Lori Calabro |
Under One Roof Rather than invest in technology, more firms are outsourcing HR -- sometimes with one provider. |
Global Services
October 1, 2008
Avinash Vashistha |
Top 50 Emerging Global Outsourcing Cities They are not Bangalores or Makatis yet; but they could get there sooner. There are nine new entrants and six dropouts from the 2007 list of the top 50 global outsourcing cities. |
HRO Today
April 2008
Barron & Ranjan |
Embracing the World's Offerings Global sourcing is increasingly a valuable tool for achieving business process outsourcing cost savings, and HR outsourcing buyers, long holdouts against offshoring, will finally start to give in to its alluring value. |
HRO Today
Mar/Apr 2008 |
HRO's Main Event Takes Center Stage in the Big Apple The Sixth Annual HR Outsourcing World Conference will be held in New York City April 15 - 17. Expect strong attendance from buyers and providers alike. |
HRO Today
Jan/Feb 2008
Kerry Ann Vales |
Seven Trends Driving a Career in HRO Why are HR professionals turning to opportunities in the outsourcing field? Opportunity to learn a broad array of skills and build client relationships are among key considerations for workers. |
HRO Today
April 2008
Andy Teng |
Leading the Charge Into a New Era As chairman of HR Business Process Outsourcing Buyers Group, the most important organization in the HR outsourcing industry, LeAnne Andersen is helping the industry mature in a way that serves employers and providers alike in a rapidly evolving marketplace. |
HRO Europe
Oct/Nov 2007
Tim Palmer |
HRO Buyers Rethink Choices: Big or Small, Multi- or Single-process? Like everything else in life, context will determine the right decision. Do your homework and create a strategy that best suits your needs. |
CRM
March 1, 2008
Christopher Musico |
Re-shoring Contact Centers A rise in customer dissatisfaction with offshore contact centers has many companies looking to relocate closer to home. |
ONLINE
Jul/Aug 2008
Ginsburg & Noorlander |
Investigating Outsourcing and Offshoring Research For 15 years, there have been discussions on whether or not to outsource research. You would think the issue would be resolved by now, but today we have more questions than answers. |
CIO
April 6, 2011
Stephanie Overby |
IT Outsourcing in Latin America: 9 Things Your Vendor Won't Tell You The Latin American IT services market is heating up, but buyer beware: There are hidden costs and issues that could affect your nearer-shore outsourcing deal. |
HRO Europe
Oct/Nov 2007 |
HRO World Europe 2007 Conference Preview In a red-hot market, you can be sure that HR leaders will be out in droves to hear about the latest developments in HR outsourcing. Brussels' landmark Conrad Hotel once again serves as host of Europe's most important outsourcing conference. |
HRO Today
April 2008
Russ Banham |
HRO on the Front Burner Rather than put off its human resource outsourcing program during its massive acquisition of Maytag in 2006, Whirlpool plowed ahead with its transformational efforts. Two years later, the company is reaping the rewards. |
HRO Today
September 2008
Jolie Newman |
Hitting the Ground Running In helping one of the HRO leaders stay ahead of competitors, ADP's Hogan is also helping the entire market mature more quickly. |
HRO Today
June 2008
Andy Teng |
A Man of Many Hats This year's Human Resource Outsourcing Association's Man of the Year, EquaTerra's Lowell Williams, offers up thoughts about HR's evolving needs, the looming talent crisis. |
HRO Today
Mar/Apr 2008
Andy Teng |
HRO Chip Shot Not many outsourcing engagements go as smoothly as the one NXP Semiconductors has with Ceridian, especially when they include end-to-end HR and recruitment process outsourcing services. |
CIO
November 14, 2012
Stephanie Overby |
IT Services Get Closer to Home IT chiefs find that domestic outsourcing (as opposed to offshoring) is becoming more attractive as it delivers advantages such as agility, speed and innovation |
HRO Today
Dec 2007/Jan 2008
Neil McEwen |
The HRO Provider's Dilemma In determining whether they take on a deal, HR outsourcing vendors should examine the motivation, complexity, and will power of their clients. |
HRO Today
May 2008
Andy Teng |
Transforming HR with Data and Expertise Want to hike your HR organization's performance? Sourcing advisors and consultants lend their domain expertise to help pave the way. |
HRO Today
April 2008
Andy Teng |
As HRO Market Evolves, Renewals Reflect Changes With the benefit of hindsight, buyers and providers head into the next generation of HR outsourcing with clearer goals and expectations regarding their enterprise engagements. |
HRO Today
May 2008
Andy Teng |
Editor's Note: Raising the Bar in Public Works The editor of this publication believes that outsourcing can play an important part in lowering costs while improving services throughout government. |
HRO Europe
Oct/Nov 2007
Atul Vashistha |
How Will a Futurized Corporation Transform Your HR Services? Virtual HR is on the way. But don't panic: Even with companies increasingly turning to outsourcing to improve service and reduce costs, the futurized organization will rely on a mix of in-house and external solutions. |
