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Bank Systems & Technology
January 13, 2004
Kristi Nelson |
Human Resources Outsourcing Is Alive and Well at CIBC EDS provides 37,000 CIBC employees with online, self-service HR.   |
Global Services
November 29, 2007 |
The Future of HRO Looking forward to 2010, when comprehensive Human Resource Outsourcing celebrates its 10th birthday, expect to see many conflicting trends, come of which are counterintuitive and inconsistent. |
Global Services
January 31, 2008
Rinku Tyagi |
Best Performing FAO Providers--2008 Winner WNS The FAO practice at WNS has more than doubled its revenues in the past year, with 4,500 people out of a total of 17,000 working in this group, makes WNS the best performing FAO provider. |
Global Services
June 26, 2007
Imrana Khan |
EDS + MphasiS + ExcellerateHRO = The Awesome Threesome The 2007 Black Book of Outsourcing's listing of top 50 global service providers is full of surprises. EDS emerging on top is only one of them. |
HRO Today
June 2008 |
Ranking The Top Enterprise HRO Providers Who do you go to when you need a straight-up opinion about who are the top enterprise providers? HINT: the customer is always right. |
HRO Today
Dec 2007/Jan 2008
Lowell Williams |
Entering a New Era in HRO Approaching 2010, globalization continues just as the quest for quality does. Buyers now turn their focus on service delivery as they once did on cost savings. |
BusinessWeek
February 28, 2005
Andrew Park |
CEO Jordan on EDS's "Big Year" Jordan plans to spend about $1 billion this year upgrading the company's technology, streamlining operations, and working more closely with a federation of 10 tech titans. |
HRO Today
Jul/Aug 2008
Andy Teng |
Department Market Trends: Study: Multi-process HRO Continues Downward Slide NelsonHall quarterly report finds HRO and BPO in general accounting for smaller piece of overall outsourcing industry. |
HRO Today
Dec 2007/Jan 2008
Andy Teng |
Crystal Ball, Schmall--Some HRO Predictions for the New Year Self-preservation has HR leaders adjusting their expectations of HRO. Following are some predictions of where the HRO industry is going in 2008. |
HRO Today
April 2008
Andersen & DeFidelto |
The View of Enterprise Buyers As the organization representing the industry's largest HR outsourcing buyers, the Buyers Group provides "the voice of the buyer" to those contemplating outsourcing, as well as to providers. |
Global Services
June 16, 2007 |
Accenture: HRO Leader in Europe A recent study has crowned Accenture as Europe's top Human Resource Outsourcing service providers. The company signed 24% (with 48% of total contract value) of total outsourcing contracts. |
Global Services
August 8, 2008 |
Gimme Shelter: The Human Resources Landscape in Hurricane Season Today, every industry is feeling the pinch due to lack of liquidity, margin pressure, low U.S. dollar exchange rates and accelerating inflation, led by energy costs. It is against this backdrop of competing trends that we need to measure some of the larger developments in HRO. |
CFO
February 22, 2005
Anne Stuart |
Same Caller, New Message Farming out HR has yet to yield the promised savings. So why haven't CFOs hung up on outsourcers? |
BusinessWeek
February 28, 2005
Park & Greene |
EDS Turbocharges Its Teamwork Tight partnerships with a slew of tech biggies just might give EDS a shot at revival. |
HRO Today
Mar/Apr 2008
Andy Teng |
After Steep Declines Last Year, Will Big Deals Come Back in '08? With big signings nearly disappearing in 2007, is the HR outsourcing industry in trouble? |
HRO Today
June 2008
Andy Teng |
Gauging Buyer Satisfaction Nearly 10 years after the HRO industry first began, quality of service delivery is stabilizing. But can the market elevate its game to truly keep customers happy? |
HRO Europe
Oct/Nov 2007
Andy Teng |
Editor's Note: How to Avoid Getting Whacked by a Fast-evolving Outsourcing Market Think you know all there is to know about HRO? Before you proclaim yourself a `wise guy,' here are two disparate trends you should consider So you don't get blindsided In a market that's rapidly changing. |
HRO Today
Mar/Apr 2008
Andy Teng |
The European Market Update Taking on HR outsourcing in a more measured way than North American counterparts, European HR leaders seem careful to make their outsourcing effort a more successful experience. |
FAO Today
Jan/Feb 2008 |
The Baker's Dozen: Enterprise Whether it's service scope, deal size, or customer satisfaction, these players in the FAO space all turned in outstanding performances for 2007. |
The Motley Fool
June 17, 2004
Tom Taulli |
No Exultation Over HR Deal Yesterday, human resources outsourcing and consulting firm Hewitt Associates announced it was purchasing Exult in a stock-for-stock deal. Shareholders dumped on the deal. But a Hewitt-Exult combination makes a lot of sense. |
Global Services
September 4, 2008 |
Govt. Defense Contracts Rule the Top 10 Chart July '08 saw government defense contracts dominating the top 10, with Lockheed Martin winning the biggest of the bunch -- a $1,200 million eight-year deal from the Transportation Security Administration to manage its integrated hiring operations and personnel program. |
HRO Today
April 2008
Andy Teng |
Leading the Charge Into a New Era As chairman of HR Business Process Outsourcing Buyers Group, the most important organization in the HR outsourcing industry, LeAnne Andersen is helping the industry mature in a way that serves employers and providers alike in a rapidly evolving marketplace. |
HRO Today
May 2008
Andy Teng |
Transforming HR with Data and Expertise Want to hike your HR organization's performance? Sourcing advisors and consultants lend their domain expertise to help pave the way. |
Global Services
November 24, 2007 |
Leak Out of $5 Billion Deal's Details Last month, the details of one of the biggest network-services contracts ever awarded leaked out in the U.S. SEC filing, with the extended outsourcing relationship between IBM and AT&T. |
HRO Today
Jan/Feb 2008
Kerry Ann Vales |
Seven Trends Driving a Career in HRO Why are HR professionals turning to opportunities in the outsourcing field? Opportunity to learn a broad array of skills and build client relationships are among key considerations for workers. |
HRO Today
Dec 2007/Jan 2008
Andy Teng |
The Sound of Silence With the start of a new year the HRO market is reassessing outsourcing strategies and opportunities. Signs of a stronger 2008 are in the works. |
Global Services
September 30, 2008
Imrana Khan |
Staff Turnover in Indian BPOs Surge to Record High The $11 billion Indian Business Process Outsourcing industry - slated to reach $30 billion by 2012 and which employs over 700,000 people - has become a monster to manage. |
Global Services
August 1, 2008
Imrana Khan |
Truly Global A reality check on the multicountry global delivery model in outsourcing |
HRO Today
Mar/Apr 2008 |
Top Legal Eagles Why do some of these HRO legal advisors cost $500 an hour? As the cream of the crop in the market today, their advice is worth its weight in gold and could save your organizations tons of headaches, lost time, and legal troubles ahead. |
HRO Today
Jan/Feb 2008
Andy Teng |
Hewitt Rising? As head of the company's enterprise HR outsourcing business, Jay Rising is charged with turning around the fortunes of this profits-challenged unit. |
The Motley Fool
February 8, 2008
Anders Bylund |
EDS Feels Tedious IT outsourcing contractor EDS could go places, but it's not trying hard enough. |
HRO Today
Dec 2007/Jan 2008
Monica Barron |
Optimism in the HRO Market With demand for outsourced services underserved and a new crop of providers ready to enter the market, look for growth to rebound in the new year. |
InternetNews
January 28, 2004
Jim Wagner |
EDS Contracts, Expands Workforce The outsourcing heavyweight will beef up where the outsourcing jobs are overseas. |
Entrepreneur
March 2006
Chris Penttila |
Out With It When growing your business, you know you can't do it all on your own. But could you be outsourcing too much? |
HRO Europe
Oct/Nov 2007 |
HRO World Europe 2007 Conference Preview In a red-hot market, you can be sure that HR leaders will be out in droves to hear about the latest developments in HR outsourcing. Brussels' landmark Conrad Hotel once again serves as host of Europe's most important outsourcing conference. |
Insurance & Technology
August 27, 2010
Karen Furtado |
An Increasingly Compelling BPO Value Proposition Raises Questions for Insurers Business process outsourcing gives insurers an opportunity to modify business models to meet rapidly changing customer demands in a cost-effective manner. |
HRO Today
Dec 2007/Jan 2008 |
2008 HRO Superstars What does it take to become a Superstar in the HR outsourcing field? Read on to see. |
HRO Today
September 2008
Jolie Newman |
Hitting the Ground Running In helping one of the HRO leaders stay ahead of competitors, ADP's Hogan is also helping the entire market mature more quickly. |
HRO Today
Mar/Apr 2008
Neil McEwen |
Energizing the HRO Marketplace As multi-process HRO struggles during a lull in the market, providers need to figure out how to instill confidence into potential clients. Now is not the time for caution. |
HRO Europe
Oct/Nov 2007
Russ Banham |
Philips' Payroll Going Dutch When Electronics Giant Philips decided it was time to outsource, it ignored globalization trends and chose a solution close to home. Here's the story why sometimes it's better to buy local. |
The Motley Fool
November 5, 2007
Tom Taulli |
EDS on Edge Mega IT outsourcer EDS has lost approximately a quarter of its value since its high this past summer. The company is trying to cut costs and grow business in an increasingly competitive environment. |
Global Services
September 30, 2008
Phil Fersht |
China's Challenges to Develop a Global BPO Capability China is moving fast into BPO to establish its domain and thereby pose a challenge to India, the Philippines and Latin America. Will China make it there? |
The Motley Fool
August 8, 2006
Stephen D. Simpson |
EDS Has Its Work Cut Out EDS doesn't seem leveraged to the sweetest spots in the outsourcing world, but may have some value-play potential for investors. |
HRO Today
Mar/Apr 2008
Andy Teng |
Beyond Payroll: Buyers Seek Greater Value Attracted by lower prices and more robust technology, buyers who once outsourced payroll only are now embracing a cornucopia of services from their providers. |
HRO Today
Mar/Apr 2008
Hugh McDonald |
Is HR a Contender? A word to the wise: Every duty that HR managers perform can and often should be performed by general managers. Having implemented a multimillion-dollar HR BPO deal, the author reflects on an era in which organizations increasingly rely on external workers. |
HRO Today
September 2008
Jolie Newman |
HRO Mid-market: Segment in Transition Although still maturing, the mid-market offers challenges and opportunities for buyers and providers alike. |
Global Services
November 29, 2007 |
The Future of BPO The continuing implosion of the traditional organization and its underlying support-management approaches, and the emergence of virtualized businesses, will see the Business Process Outsourcing market grow substantially over the next few years. |
HRO Today
April 2008
Elliot Clark |
CEO's Corner HRO: Hot or Not? What is the true state of the HR outsourcing market? Analysts and pundits ponder, but the data tell all. |
HRO Today
Jan/Feb 2008
Jennifer Alviano |
Midmarket Momentum: A Heavenly Outsourced Solution In opting for a multi-partner outsourcing strategy, Lord Corporation finds HR XCEL the best fit for its payroll and benefits administration services. |
HRO Today
April 2008
Barron & Ranjan |
Embracing the World's Offerings Global sourcing is increasingly a valuable tool for achieving business process outsourcing cost savings, and HR outsourcing buyers, long holdouts against offshoring, will finally start to give in to its alluring value. |
