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Global Services
November 29, 2007 |
The Future of IT Infrastructure Outsourcing Around 2010, the global operations and infrastructure-services market opportunity will be about $75 to $80 billion. This is significant because today we are achieving just 5% of this potential.   |
Global Services
July 11, 2008
Mukherji & Singh |
The Next Wave of Outsourcing: Remote Infrastructure Management The rapid evolution in remote server-management technologies and IT architectures, changes in customer behaviors and demand patterns, and developments in the provider and offshore supply environment is propelling the industry toward accelerated adoption of RIM |
CIO
September 8, 2010
Stephanie Overby |
Outsourcing: Brazil Blossoms as IT Services Hub CapGemini's $300 million bet on Brazilian outsourcer CPM Braxis is another sign of a sizzling South American IT services market. But much of the activity remains focused on serving local Latin American customers rather than winning over U.S.-based clients. |
Global Services
January 31, 2008
Adyasha Sinha |
Best Performing Infrastructure Service Providers--2008 Winner HCL Technologies One of the earliest provider to venture into Remote Infrastructure Management services, HCL bags the best performing infrastructure service provider award. |
Global Services
August 1, 2008
Imrana Khan |
Truly Global A reality check on the multicountry global delivery model in outsourcing |
Global Services
December 2, 2008
Imrana Khan |
What'll the New Year Bring for Outsourcers? Outsourcing will continue to be a lever for transformation. Adding business value will become the norm. Services providers will be pressed to drive business transformation that creates sustainable value for their customers |
Global Services
May 1, 2007
Juhi Bhambal |
Accenture, IBM, Cognizant: Leading ADM Providers Accenture emerges as the leader for applications development and maintenance in the American market, according to Forrester. We examine key players in the application outsourcing space |
Global Services
September 3, 2008
Imrana Khan |
Infosys, TCS Set to Compete with Accenture, CSC & IBM In 2008 India's top three companies Infosys, TCS and Wipro collectively claimed 46 percent (up from 41 percent in 2007) revenue share in the total IT-services export earnings from India, according to a recently released study by Forrester |
Global Services
June 26, 2007
Imrana Khan |
EDS + MphasiS + ExcellerateHRO = The Awesome Threesome The 2007 Black Book of Outsourcing's listing of top 50 global service providers is full of surprises. EDS emerging on top is only one of them. |
Wall Street & Technology
March 19, 2007
Paul McDougall |
Big Surge for Bank Offshore Outsourcing, Deloitte Study Predicts Banks in the U.S. and other countries will dramatically increase the percentage of their IT budgets devoted to procuring technology services from offshore providers operating from low-wage countries, such as India and China, over the next three years. |
CFO
June 1, 2004
Justin Wood |
The View from the East India's upstart IT-services firms face their own challenges from their giant rivals in the West. |
Global Services
September 14, 2007
Sreenivasan Radhakrishnan |
What's Next in the ADM Market? The change in the growth paradigm in the global application development and maintenance outsourcing segment and its implications for buyers and suppliers. |
CIO
December 1, 2000
Tom Field |
For a Few Rupees More India's outsourcing industry is eager to move beyond its back-office image... |
CIO
January 1, 2002
Tom Field |
How to Adapt Your Offshore Strategy to an Insecure World Today, amidst economic recession and terrorist warfare, there is heightened anxiety about the notion of handing off critical IT projects to vendors in such remote locales as India, Pakistan and the Philippines. Here are some tips from offshore outsourcing veterans. |
Wall Street & Technology
June 18, 2008
Penny Crosman |
Wall Street Outsourcing to New, Exotic Corners of the Globe While India still rules the world of IT offshoring, China, the Philippines, Romania, Poland, Hungary, South Africa, Vietnam, Cambodia and even Iceland are starting to attract bigger pieces of Wall Street's IT action. |
Global Services
October 23, 2008
Phil Fersht |
Will The U.S. Turn Into a Competitive Sourcing Location? The next President will have an impact on the U.S.'s potential as a sourcing location. So, is the U.S. in a position to step up as a serious BPO or ITO location? |
CIO
July 15, 2006
Stephanie Overby |
2006 Global Outsourcing Guide Risks, rewards, challenges and opportunities, country by country. Asia: India... Philippines... Malaysia... China... Europe: Ireland... Romania... Hungary... Bulgaria... Africa: Ghana... The Americas: Mexico... Canada... Costa Rica... etc. |
Wall Street & Technology
April 27, 2004
Ivy Schmerken |
Offshore Outsourcing: Is Your Data Safe? Financial-services firms are taking extra security measures at their offshore outsourcing facilities. Are security-related fears valid, or are they hype? |
CIO
April 1, 2002
Tom Field |
The Man in the Middle As budgets tighten and world tensions heighten, third-party brokers are stepping in to mediate deals between U.S.-based customers and offshore outsourcers... |
CIO
September 1, 2003
Stephanie Overby |
Hidden Costs of Offshore Outsourcing Moving jobs overseas can be a much more expensive proposition than you may think. |
CFO
March 17, 2003
Laton McCartney |
A Shore Thing? Risk and reward have always been major factors in offshore outsourcing. The trick, of course, is to mitigate the former while maximizing the latter. |
Bank Systems & Technology
June 26, 2006
Peggy Bresnick Kendler |
Outsourcing Questions and answers about bank outsourcing. |
Global Services
January 31, 2008 |
2008 Global Services 100 Survey: Findings The Global Services 100 list, drawn by Global Services and neoIT, now in its fourth year, has come to be seen by the customers as a route to bypass the RFI stage, and the rankings as a means to shortlist candidates for RFP. |
BusinessWeek
July 23, 2009
Mehul Srivastava & Steve Hamm |
India's Outsourcers: Using the Slump to Get Bigger In a bid to become global, Bangalore's info tech companies are preparing for the next upturn by rethinking strategy and hiring more workers. |
Global Services
September 20, 2007 |
Outsourcing by Europe Until recently, the outsourcing of IT and business services from Europe was primarily restricted to the U.K. and large firms on the continent. Now it seems as if the rest of the continent has begun to wake up to the opportunities provided by outsourcing. |
CFO
March 1, 2008
Kate O'Sullivan |
Offshoring Spreads Its Wings From East Asia to Eastern Europe, offshore outsourcing is taking off. |
BusinessWeek
May 2, 2005
Christopher Farrell |
An Onshore Play In Offshoring Shares in Indian tech consultants are pricey but there's room to grow. There are concerns over rising labor costs, and worries about growth prospects that have put pressure on stock prices. |
Wall Street & Technology
November 29, 2004
Jim Middlemiss |
Riga to Manila to Mumbai More Wall Street firms are considering offshore outsourcing than ever before - and their choices are growing by the minute. |
Global Services
January 2, 2008
Khan & Bhambal |
The Big Six Providers IBM Global Services, EDS, CSC, and Accenture raked in $15.39 billion in 2007 from single-vendor deals. The other two of the Big Six, ACS and HP, failed to win even one single-vendor deal with a value of more than $200 million in 2007. |
CIO
April 15, 2006
Stephanie Overby |
The Three- or Four-Year Itch To succeed, relationships require love and attention. That's why CIOs - especially mid-market CIOs with limited resources - should factor in the costs of hand-holding when going offshore. |
BusinessWeek
May 26, 2011
Bruce Einhorn |
India's Scarce Talent, Rising Wages, Balky Clients Faced with a shortage of workers, India's outsourcing industry is struggling to maintain its profit margins -- and its global market share. |
Global Services
October 26, 2007
Imrana Khan |
Say Si For ITO Latin America is not just a nearshore contact-center destination; it is also fast emerging as an IT outsourcing location. |
Global Services
January 31, 2008
Adyasha Sinha |
Best Performing IT Services Providers--2008 Winner TCS By bagging the largest, single-vendor deal worth $1.2 billion, ever by an Indian IT company, TCS also becomes the leading IT services provider in the 2008 Global Services 100 list. |
Global Services
August 27, 2007
Rinku Tyagi |
European Service Providers: In the Eye of a Storm Management strife, slow global service-delivery adoption, fragmented market, few mega deals, and rising competition from foreign players.... The European IT and BPO service providers are facing rough weather. |
Global Services
November 5, 2007
Singh & Puryear |
Beyond Single Site, Single Provider As companies measure their offshore presence, they grapple with two large challenges. First, the increasing imbalance between workforce supply and demand, and second, where to site their offshore activities. |
Global Services
November 29, 2007 |
The Future of Investment Either directly or indirectly through its portfolio companies, PE firms will widen the geographical scope of their search for investment in this sector. At the same time, in India, the leader in the IT and BPO space, such an investment is likely to be at an all-time high. |
CIO
June 15, 2003
Stephanie Overby |
Offshore in Turbulent Times The United States' war on terrorism has had little effect so far on companies' offshore outsourcing decisions, but CIOs continue to beef up business continuity plans for their offshore operations. |
Global Services
April 2, 2008
Adyasha Sinha |
Changing Lanes with ESO A product may be "Made in China" or "Made in U.S.A." but it's the "Engineered Globally" tag that is up for grabs |
BusinessWeek
April 17, 2006
Manjeet Kripalani |
Open Season On Outsourcers More Western software and services companies are snapping up Indian companies that specialize in back-office operations. |
Global Services
November 26, 2007 |
The Future of Engineering Services Outsourcing By 2010, expect to see further evidence of the transformation of the offshore engineering services market as it learns to meet the increasingly diverse and increasingly strategic needs of global corporations. |
Bank Systems & Technology
August 1, 2007
Nancy Feig |
Is China Going to Replace India as the Next Offshore IT Hub? According to a new report, some 200 million Chinese people are currently learning English, providing a growing pool of skilled labor that may compete with India over the next 10 years. |
CRM
August 1, 2007
Colin Beasty |
The Age of WIT? Indian consultancies are increasing their pursuit of their Western competitors, and are experiencing similar outsourcing issues. |
Bank Systems & Technology
April 16, 2009
Orla O'Sullivan |
Obama Not Impeding Offshoring, TATA says The new Administration was expected to stem the move of U.S. work offshore but overseas suppliers "don't see it". |
CFO
September 1, 2004
John Edwards |
The Farthest Shore As wages increase in one region, companies move their outsourcing farther afield. This search for new lands spells trouble for India. Look for increases in Africa, Europe, and even depressed manufacturing centers such as Detroit and Cleveland. |
InternetNews
April 9, 2004
Colin C. Haley |
Indian IT Firm Opens U.S. Consulting Arm Amid an offshoring backlash, Indian software giant Infosys Technologies said it would open a business consulting practice in the United States. |
CFO
November 17, 2003
Polly Schneider Traylor |
Outsourcing More work is being sent packing, often far away. To make it pay off, management must adapt. |
CIO
June 1, 2003
Stephanie Overby |
Inside Outsourcing in India Outsourcing to India can provide a huge payback -- if you're willing to work at it. Two offshore veterans share their hard-earned lessons to help you determine if Indian outsourcing is right for your company. |
CFO
October 1, 2009
Josh Hyatt |
The New Calculus of Offshoring For years the offshoring boom was driven by one factor: savings. Today the decision is much more complicated. |
Global Services
October 1, 2008
Avinash Vashistha |
Top 50 Emerging Global Outsourcing Cities They are not Bangalores or Makatis yet; but they could get there sooner. There are nine new entrants and six dropouts from the 2007 list of the top 50 global outsourcing cities. |
The Motley Fool
May 19, 2006
Bobby Shethia |
Considering a Costly Cognizant Wall Street values the software outsourcing company's stock at too steep a premium to its business. Investors, take note. |
