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Global Services
January 31, 2008
Adyasha Sinha |
Best Performing Infrastructure Service Providers--2008 Winner HCL Technologies One of the earliest provider to venture into Remote Infrastructure Management services, HCL bags the best performing infrastructure service provider award.   |
Global Services
January 31, 2008
Imrana Khan |
Top 10 Leaders, South of the Border--2008 Winner Softtek Softtek now is aggressively looking at Asia for expansion, while consistently emerging as the best LatAm IT-services provider. |
Global Services
August 1, 2008
Imrana Khan |
Truly Global A reality check on the multicountry global delivery model in outsourcing |
Global Services
December 2, 2008
Imrana Khan |
What'll the New Year Bring for Outsourcers? Outsourcing will continue to be a lever for transformation. Adding business value will become the norm. Services providers will be pressed to drive business transformation that creates sustainable value for their customers |
CIO
April 6, 2011
Stephanie Overby |
IT Outsourcing in Latin America: 9 Things Your Vendor Won't Tell You The Latin American IT services market is heating up, but buyer beware: There are hidden costs and issues that could affect your nearer-shore outsourcing deal. |
BusinessWeek
April 26, 2004
Kripalani & Hamm |
Merger Fever Breaks Out In Bangalore IBM's $150 million purchase of Daksh eServices, the third-largest Indian call center and back-office service provider, may trigger a wave of acquisitions. |
Global Services
September 1, 2008 |
A New Training Center for TCS in Assam, India Tata Consultancy Services, a leading IT services, business solutions and outsourcing organization, announced the launch of its pioneering initiative to train and develop talent available in the North East of India. |
BusinessWeek
December 30, 2009
Srivastava & Herbst |
The Return of the Outsourced Job To boost employment, local governments are wooing Indian companies such as Tata, Wipro, and Infosys. But the job gains are a drop in the bucket. |
Global Services
October 26, 2007
Imrana Khan |
Say Si For ITO Latin America is not just a nearshore contact-center destination; it is also fast emerging as an IT outsourcing location. |
Global Services
April 26, 2007
Juhi Bhambal |
Opting for Offshore IT Infra Management Increasingly, customers are outsourcing the management of their IT infrastructure to offshore companies over the traditional larger players. And cost is not the only benefit that is driving them. |
CFO
June 1, 2004
Justin Wood |
The View from the East India's upstart IT-services firms face their own challenges from their giant rivals in the West. |
BusinessWeek
June 5, 2006
Steve Hamm |
IBM Wakes Up to India's Skills IBM is ramping up operations with cutting-edge projects while using more low-cost, high-value local labor |
Global Services
September 3, 2008
Imrana Khan |
Infosys, TCS Set to Compete with Accenture, CSC & IBM In 2008 India's top three companies Infosys, TCS and Wipro collectively claimed 46 percent (up from 41 percent in 2007) revenue share in the total IT-services export earnings from India, according to a recently released study by Forrester |
BusinessWeek
May 26, 2011
Bruce Einhorn |
India's Scarce Talent, Rising Wages, Balky Clients Faced with a shortage of workers, India's outsourcing industry is struggling to maintain its profit margins -- and its global market share. |
Reason
January 2008
Michael C. Moynihan |
Home Again Outsourcing the outsourced: Increasingly India is becoming a clearinghouse for outsourced labor to places like Latin America. |
InternetNews
September 1, 2005
Jim Wagner |
IBM Banks on Deal with Dutch IBM scored a big victory for its IT outsourcing division with a five-year, $1.87 billion contract with ABN AMRO. |
Global Services
January 2, 2008
Khan & Bhambal |
The Big Six Providers IBM Global Services, EDS, CSC, and Accenture raked in $15.39 billion in 2007 from single-vendor deals. The other two of the Big Six, ACS and HP, failed to win even one single-vendor deal with a value of more than $200 million in 2007. |
BusinessWeek
June 25, 2007
Steve Hamm |
Guess Who's Hiring In America Infosys and other Indian companies are recruiting more locals in the U.S. |
Bank Technology News
November 2010
Rebecca Sausner |
4-TCS There should not be any question as to whether Tata Consultancy Services BaNCS core processing solution can scale. |
Global Services
January 31, 2008
Imrana Khan |
Top 10 Leaders, Emerging European Markets--2008 Winner EPAM While the IT-services outsourcing market of Central and Eastern Europe is not more than 1 percent of the nearly $386 billion global outsourcing market, providers like EPAM are grabbing this opportunity to emerge as global players. |
BusinessWeek
July 23, 2009
Mehul Srivastava & Steve Hamm |
India's Outsourcers: Using the Slump to Get Bigger In a bid to become global, Bangalore's info tech companies are preparing for the next upturn by rethinking strategy and hiring more workers. |
Bank Systems & Technology
July 28, 2006
Paul McDougall |
ING Group Latest to Tap an Outsourcing Tag Team Banking and insurance conglomerate ING Group has handed over a number of computer maintenance and support operations to a team of outsourcers under five-year deals worth a total of about $1.02 billion. |
CIO
December 1, 2000
Tom Field |
For a Few Rupees More India's outsourcing industry is eager to move beyond its back-office image... |
BusinessWeek
September 6, 2004 |
Strong Debut For Tata Consultancy Asia's largest software services company made its long-awaited debut on the Bombay Stock Exchange. The $18.80 stock jumped 23% on the first day of trading. |
Global Services
November 24, 2007 |
Leak Out of $5 Billion Deal's Details Last month, the details of one of the biggest network-services contracts ever awarded leaked out in the U.S. SEC filing, with the extended outsourcing relationship between IBM and AT&T. |
Global Services
July 23, 2007
Juhi Bhambal |
Temp. Visas: Outsourcing's Thorny Issue As two Senators charge tech companies of bringing cheap foreign workers to the U.S., costing Americans their jobs, the thorny issue of supposed visa abuse once again mars an otherwise rosy outsourcing story. We trace the events of the last two months. |
BusinessWeek
November 4, 2010
Einhorn & Gokhale |
India Outsourcers Feel Unloved in the U.S. Indian outsourcers fear that a U.S. backlash over job losses will endanger their biggest overseas market. |
BusinessWeek
August 7, 2006
Manjeet Kripalani |
Call Center? That's So 2004 Outsourcing shops are moving fast into higher-paying businesses |
BusinessWeek
April 17, 2006
Manjeet Kripalani |
Open Season On Outsourcers More Western software and services companies are snapping up Indian companies that specialize in back-office operations. |
Global Services
January 3, 2008
Khan & Bhambal |
Top Deals by Industries The global financial-services sector (including banking and insurance) signed 13 contracts worth a total value of $8.40 billion in 2007, according to a recent study |
Global Services
September 20, 2007 |
Outsourcing by Europe Until recently, the outsourcing of IT and business services from Europe was primarily restricted to the U.K. and large firms on the continent. Now it seems as if the rest of the continent has begun to wake up to the opportunities provided by outsourcing. |
Global Services
August 27, 2007
Imrana Khan |
LatAm Co. Acquires Chinese One The IT and business-process services provider Softtek has built a virtual bridge across the Pacific, connecting Latin America with China by acquiring Chinese IT service provider I.T. United. |
Global Services
September 14, 2007
Rinku Tyagi |
Great Paymasters, Not Best Employers! In the Indian tech industry, employee satisfaction is no longer a derivative of higher salaries. |
The Motley Fool
June 17, 2004
Selena Maranjian |
Is Outsourcing Overblown? Maybe Americans aren't losing as many jobs overseas as we first thought. |
Bank Systems & Technology
April 16, 2009
Orla O'Sullivan |
Obama Not Impeding Offshoring, TATA says The new Administration was expected to stem the move of U.S. work offshore but overseas suppliers "don't see it". |
Global Services
October 1, 2008
Avinash Vashistha |
Top 50 Emerging Global Outsourcing Cities They are not Bangalores or Makatis yet; but they could get there sooner. There are nine new entrants and six dropouts from the 2007 list of the top 50 global outsourcing cities. |
Global Services
June 26, 2007
Imrana Khan |
EDS + MphasiS + ExcellerateHRO = The Awesome Threesome The 2007 Black Book of Outsourcing's listing of top 50 global service providers is full of surprises. EDS emerging on top is only one of them. |
Global Services
August 28, 2008
Ed Nair |
Are We at the End of the India Story? Every crisis brings with it some opportunity for Indian services companies. |
FAO Today
Mar/Apr 2008 |
What Happened to FAO Deals in 2007? Let's catch up with the top finance and accounting outsourcing deals of 2007 to see how they are going now. |
Global Services
July 11, 2008
Mukherji & Singh |
The Next Wave of Outsourcing: Remote Infrastructure Management The rapid evolution in remote server-management technologies and IT architectures, changes in customer behaviors and demand patterns, and developments in the provider and offshore supply environment is propelling the industry toward accelerated adoption of RIM |
CRM
August 1, 2007
Colin Beasty |
The Age of WIT? Indian consultancies are increasing their pursuit of their Western competitors, and are experiencing similar outsourcing issues. |
Global Services
December 1, 2008
Nishant Verma |
Average M&A Size Continues to Plunge Further In Oct. '08, firms slated over 54 acquisitions for a total deal value of over $1.63 billion as against 59 transactions making up for $2.1 billion in the previous month. |
Global Services
May 1, 2007
Juhi Bhambal |
Accenture, IBM, Cognizant: Leading ADM Providers Accenture emerges as the leader for applications development and maintenance in the American market, according to Forrester. We examine key players in the application outsourcing space |
Global Services
March 1, 2008
Adyasha Sinha |
Lights, Camera, Action... It is only a matter of time before Hollywood comes calling with work beyond special effects. With the growing partnerships between movie studios across the globe, outsourcing is set to play a larger role in the media & entertainment industry. |
BusinessWeek
October 17, 2005
Pete Engardio |
Designing Dream Machines -- In India India's Tata Consultancy and other outfits are taking on more complex jobs for the Detroit auto industry. |
Global Services
January 27, 2008
Adyasha Sinha |
Sports Get Rolling with IT Sports agencies and associations are increasingly seen embracing outsourcing to fulfill their technology needs. |
Bank Technology News
October 2010
Rebecca Sausner |
Banks Return To Revenue-Generating IT Nobody loves mergers and acquisitions, or changes in regulatory requirements more than those tech vendors that find ways to make money from them. |
Global Services
November 24, 2007
Imrana Khan |
China, India: Mixing and Matching Foreign Tech China and India -- customers' favorite outsourcing destinations -- are cleverly using Western technologies to serve their customers, and not innovating themselves, says a recently released special report. |
Wall Street & Technology
April 27, 2004
Ivy Schmerken |
Offshore Outsourcing: Is Your Data Safe? Financial-services firms are taking extra security measures at their offshore outsourcing facilities. Are security-related fears valid, or are they hype? |
