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CIO January 1, 2002 Tom Field	How to Adapt Your Offshore Strategy to an Insecure World Today, amidst economic recession and terrorist warfare, there is heightened anxiety about the notion of handing off critical IT projects to vendors in such remote locales as India, Pakistan and the Philippines. Here are some tips from offshore outsourcing veterans.
Bank Systems & Technology March 27, 2008 Cory Levine	Offshore Outsourcing of IT Losing Popularity Offshore IT outsourcing has taken a sharp downturn in popularity, due to the difficulty in managing it, and lower-than-expected cost savings.
CIO July 15, 2006 Stephanie Overby	2006 Global Outsourcing Guide Risks, rewards, challenges and opportunities, country by country. Asia: India... Philippines... Malaysia... China... Europe: Ireland... Romania... Hungary... Bulgaria... Africa: Ghana... The Americas: Mexico... Canada... Costa Rica... etc.
Wall Street & Technology February 21, 2008 Cory Levine	Offshore Outsourcing of IT Positions Loses Popularity Offshore IT outsourcing once was considered the wave of the future. Apparently, however, the practice has taken a sharp downturn in popularity.
National Real Estate Investor December 15, 2003 Parke Chapman	IBM, Accenture to Move Jobs Offshore Real estate economists are becoming increasingly concerned about firms such as IBM sending thousands of jobs offshore.
CIO September 1, 2003 Stephanie Overby	Hidden Costs of Offshore Outsourcing Moving jobs overseas can be a much more expensive proposition than you may think.
CIO April 1, 2002 Tom Field	The Man in the Middle As budgets tighten and world tensions heighten, third-party brokers are stepping in to mediate deals between U.S.-based customers and offshore outsourcers...
CIO September 1, 2003 Stephanie Overby	India to Adopt Data Privacy Rules European Union data protection rules prompted India to enact its own law mandating safeguards for data sent to India for offshore outsourcing contracts.
CIO September 1, 2003	Going There, Doing That Asked about their companies' offshore outsourcing experiences and expectations, 101 CIOs, IT executives and managers in a survey confirmed what you might expect. India was the major destination. Labor costs were the biggest area for savings. And app development was the main activity.
Insurance & Technology February 19, 2004 Julie Gallagher	Uncovering Offshore Secrets Overly generous cost savings estimates can doom a carrier's offshore outsourcing effort before it even begins. In order to optimize success and manage expectations accordingly, insurers must take the hidden costs of these deals into consideration.
Global Services May 5, 2008 Adyasha Sinha	The U.S. Gains Momentum as an Outsourcing Hub With more and more U.K. firms plunging into offshoring, their next-door neighbor, the U.S., gains brownie points as an outsourcing destination
Bank Systems & Technology August 30, 2004 Cynthia Ramsaran	Banks Beginning to See the Light Of Distant Shores Slowly but surely, financial institutions are spending more on IT outside of the United States.
CIO April 15, 2006 Stephanie Overby	The Three- or Four-Year Itch To succeed, relationships require love and attention. That's why CIOs - especially mid-market CIOs with limited resources - should factor in the costs of hand-holding when going offshore.
CIO January 1, 2003 Stephanie Overby	Passages Beyond India India has long been the leader in offshore IT outsourcing, but the rising demand for those services and increasing risk of terrorist attacks are prompting CIOs who source work abroad to look beyond the usual suspects.
Global Services October 23, 2008 Phil Fersht	Will The U.S. Turn Into a Competitive Sourcing Location? The next President will have an impact on the U.S.'s potential as a sourcing location. So, is the U.S. in a position to step up as a serious BPO or ITO location?
CIO June 1, 2003 Stephanie Overby	Inside Outsourcing in India Outsourcing to India can provide a huge payback -- if you're willing to work at it. Two offshore veterans share their hard-earned lessons to help you determine if Indian outsourcing is right for your company.
CIO November 14, 2012 Stephanie Overby	IT Services Get Closer to Home IT chiefs find that domestic outsourcing (as opposed to offshoring) is becoming more attractive as it delivers advantages such as agility, speed and innovation
Wall Street & Technology January 5, 2006	More to Offshore Most financial institutions are not taking full advantage of the potential cost benefits of offshore outsourcing, according to a survey of global financial services companies.
InternetNews February 8, 2008 Judy Mottl	Offshoring Popular? Think Again A new survey shows a majority of CIOs aren't shipping work out of the U.S.
CIO January 30, 2013	IT Offshoring Still Works, If You're Careful Three CIOs say that the benefits of offshore outsourcing still resonate -- if you learn from previous missteps and manage the risks
CIO June 13, 2011 Stephanie Overby	No. 1 Gripe with Outsourcers: Lousy Service An outsourcing survey finds CIOs need to improve vendor management.
Wall Street & Technology March 19, 2007 Paul McDougall	Big Surge for Bank Offshore Outsourcing, Deloitte Study Predicts Banks in the U.S. and other countries will dramatically increase the percentage of their IT budgets devoted to procuring technology services from offshore providers operating from low-wage countries, such as India and China, over the next three years.
CIO February 1, 2004 Stephanie Overby	India Sees IT Wages Rise Good news for India's programmers: more rupees all around. Workers in the Indian IT industry won the highest average salary increases in the Asia-Pacific region for 2003, according to an annual Asia-Pacific salary survey.
Global Services January 1, 2008 Verma & Vashistha	The Future of M&As The next few years will witness an increase in the volume and aggregate value of M&As in the global IT and BPO service provider landscape. These deals will reflect providers' strategies to broad-base their presence across Europe and the Asia-Pacific regions.
CIO September 15, 2005 Stephanie Overby	It's Cheaper In China CIOs are beginning to see China as a cheaper alternative to India. Nypro, a global plastics manufacturer, shares some lessons from its experiences over there.
CIO December 1, 2000 Tom Field	For a Few Rupees More India's outsourcing industry is eager to move beyond its back-office image...
CIO February 1, 2007 Stephanie Overby	Secrets of Offshoring Success Even as offshore outsourcing has matured, best practices have been few. Now two top academics reveal the principles that should guide CIOs.
Bank Systems & Technology August 1, 2007 Nancy Feig	Is China Going to Replace India as the Next Offshore IT Hub? According to a new report, some 200 million Chinese people are currently learning English, providing a growing pool of skilled labor that may compete with India over the next 10 years.
Global Services July 29, 2007 Imrana Khan	China to Lead in Financial Services Outsourcing In the race between China and India for global economic superiority, who will win? A recent report by Deloitte Consulting, cheers for China, argues that China is better poised to be the victor, especially in the area of financial services outsourcing.
CIO September 15, 2002 Sandy Kendall	Outsourcing in a Nuclear Hot Zone For the moment, tensions between India and Pakistan are subsiding, but the recent threat of war has forced many companies to reassess the risks of outsourcing work to India.
CIO September 1, 2003 Christopher Koch	Backlash As a growing number of IT jobs move overseas, some CIOs and economists prophesy a political storm against offshore outsourcing.
ONLINE Jul/Aug 2008 Ginsburg & Noorlander	Investigating Outsourcing and Offshoring Research For 15 years, there have been discussions on whether or not to outsource research. You would think the issue would be resolved by now, but today we have more questions than answers.
Reason June 2004 Adrian Moore	Importing Affluence Democrats and Republicans are now engaged in a partisan Three Stooges slap fight over who is more outraged by offshore outsourcing.
CIO April 1, 2001 Jay Milne	A Little Help From Afar The CTO of SOMA Living discusses the adventures of starting a Web development project....
Global Services November 29, 2007	The Future of IT Infrastructure Outsourcing Around 2010, the global operations and infrastructure-services market opportunity will be about $75 to $80 billion. This is significant because today we are achieving just 5% of this potential.
CIO September 9, 2009 Albert Eng	Getting More Value from Offshore Vendors Apply these simple criteria to evaluate potentially strategic offshore partners.
Global Services May 3, 2007 Imrana Khan	Expensive Health-care Boosts Offshoring A recent study says that in India the share of BPO revenue from health-care offshoring will reach $410 million by 2010, due to rising health-care costs in the U.S.
Global Services April 26, 2007 Juhi Bhambal	Opting for Offshore IT Infra Management Increasingly, customers are outsourcing the management of their IT infrastructure to offshore companies over the traditional larger players. And cost is not the only benefit that is driving them.
CFO November 17, 2003 Polly Schneider Traylor	Outsourcing More work is being sent packing, often far away. To make it pay off, management must adapt.
CIO November 15, 2003 Marc Ferranti	Bad Blood Not much deal-making was going on at the recent TECHXNY trade show. In fact, vendors staffing their booths at the end of the show had plenty of time to talk about the growing U.S. backlash to offshore outsourcing.
CIO October 1, 2001 Meg Mitchell Moore	Offshore Outsourcing Alive and Well As the economy in the United States continues to stumble, IT departments are looking for more ways to send their technology projects on a working vacation...
Entrepreneur June 2005 Sheree R. Curry	A Shore Thing? Many startups are sending jobs overseas. But does offshoring help or hurt business?
Insurance & Technology May 13, 2005 Paul McDougall	Protecting Outsourced Data Executives at Northwestern Mutual Life Insurance Co. think they've solved the privacy and security concerns that have kept many financial services companies from leveraging low-cost IT service providers in locations like India and China.
CRM February 2004 David Myron	Hot Spots You've decided to outsource your contact centers. Now the question is, to where? We evaluate the fastest growing nearshore and offshore options.
Bank Systems & Technology June 2, 2004 Cynthia Ramsaran	Outsourcing Obstacles Banks can save money with offshore outsourcing, but they need a plan to navigate the choppy waters.
Global Services June 10, 2008 Shyamanuja Das	Outsourcing to India: 1998 Vs. 2008 If you want to offshore to India for the same reasons some of your peers did in 1998, then do so at your own risk.
Wall Street & Technology April 27, 2004 Ivy Schmerken	Offshore Outsourcing: Is Your Data Safe? Financial-services firms are taking extra security measures at their offshore outsourcing facilities. Are security-related fears valid, or are they hype?
CIO May 1, 2012 Maryfran Johnson	Are CIOs Looking to Bring Outsourced IT Jobs Back In-House? Why CIOs are changing their outsourcing strategy to bring more IT jobs back in-house.
CFO September 1, 2004 John Edwards	The Farthest Shore As wages increase in one region, companies move their outsourcing farther afield. This search for new lands spells trouble for India. Look for increases in Africa, Europe, and even depressed manufacturing centers such as Detroit and Cleveland.
CIO October 1, 2001 Tom Field	Outsourced in America American Indian tribes are breaking into the IT outsourcing business, offering offshore values at onshore sites. See how entrepreneurial American Indian tribes are offering onshore some of the same low-cost, high-quality IT services available offshore...