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Bank Systems & Technology March 27, 2008 Cory Levine	Offshore Outsourcing of IT Losing Popularity Offshore IT outsourcing has taken a sharp downturn in popularity, due to the difficulty in managing it, and lower-than-expected cost savings.
InternetNews February 8, 2008 Judy Mottl	Offshoring Popular? Think Again A new survey shows a majority of CIOs aren't shipping work out of the U.S.
CIO September 1, 2003	Going There, Doing That Asked about their companies' offshore outsourcing experiences and expectations, 101 CIOs, IT executives and managers in a survey confirmed what you might expect. India was the major destination. Labor costs were the biggest area for savings. And app development was the main activity.
CIO June 13, 2011 Stephanie Overby	No. 1 Gripe with Outsourcers: Lousy Service An outsourcing survey finds CIOs need to improve vendor management.
Wall Street & Technology January 5, 2006	More to Offshore Most financial institutions are not taking full advantage of the potential cost benefits of offshore outsourcing, according to a survey of global financial services companies.
CIO January 30, 2013	IT Offshoring Still Works, If You're Careful Three CIOs say that the benefits of offshore outsourcing still resonate -- if you learn from previous missteps and manage the risks
CIO June 15, 2003 Stephanie Overby	Offshore in Turbulent Times The United States' war on terrorism has had little effect so far on companies' offshore outsourcing decisions, but CIOs continue to beef up business continuity plans for their offshore operations.
CIO April 1, 2002 Tom Field	The Man in the Middle As budgets tighten and world tensions heighten, third-party brokers are stepping in to mediate deals between U.S.-based customers and offshore outsourcers...
CIO January 1, 2002 Tom Field	How to Adapt Your Offshore Strategy to an Insecure World Today, amidst economic recession and terrorist warfare, there is heightened anxiety about the notion of handing off critical IT projects to vendors in such remote locales as India, Pakistan and the Philippines. Here are some tips from offshore outsourcing veterans.
Bank Technology News March 2006	CIO Survey Indicates Big Change On Their Horizon The first-year survey of CIOs based in the U.S. found they face "enormous transformation" in their business.
CRM February 2, 2004 Ginger Conlon	The Great Outsourcing Debate The debate has its own benefit, that of providing information and opinion on both sides that could help companies decide what's right.
Global Services May 5, 2008 Adyasha Sinha	The U.S. Gains Momentum as an Outsourcing Hub With more and more U.K. firms plunging into offshoring, their next-door neighbor, the U.S., gains brownie points as an outsourcing destination
CFO June 1, 2004 Durfee & O'Sullivan	Offshoring by the Numbers Results of our survey of 275 finance executives at a broad range of companies.
Wall Street & Technology August 22, 2006	Financial Services Companies Failing to Perform Due Diligence on Outsourcing Deals Although financial services executives view outsourcing as a way to achieve business transformation and a competitive edge, few undertake enough due diligence when considering outsourcing partners.
Bank Systems & Technology August 30, 2004 Cynthia Ramsaran	Banks Beginning to See the Light Of Distant Shores Slowly but surely, financial institutions are spending more on IT outside of the United States.
CIO April 15, 2006 Stephanie Overby	The Three- or Four-Year Itch To succeed, relationships require love and attention. That's why CIOs - especially mid-market CIOs with limited resources - should factor in the costs of hand-holding when going offshore.
CIO November 14, 2012 Stephanie Overby	IT Services Get Closer to Home IT chiefs find that domestic outsourcing (as opposed to offshoring) is becoming more attractive as it delivers advantages such as agility, speed and innovation
CIO November 1, 2005 Stephanie Overby	Outsourcing's Image Problem Among 1,000 Americans surveyed, 72% said outsourcing is really about corporate greed. Yet the poll's overall findings contained many contradictions.
Bank Systems & Technology June 2, 2004 Cynthia Ramsaran	Outsourcing Obstacles Banks can save money with offshore outsourcing, but they need a plan to navigate the choppy waters.
Insurance & Technology June 16, 2004 Anthony O'Donnell	Room for Improvement Insurers should be more aggressive in managing outsourcing's risks and reaping its rewards as part of an overall sourcing strategy.
Wall Street & Technology April 26, 2007	Renaissance Men: Today's CIOs Continue to Expand Their Reach Deeper Into Core Businesses Today's CIOs continue to expand their reach deeper into their companies' core businesses, expanding their responsibilities beyond IT and transforming the CIO role into strategic driver.
Global Services June 1, 2008 Imrana Khan	Offshoring: Not the Answer to the Challenges of Globalization Offshore outsourcing enabled globalization and its economics brought value to the business. What now?
CIO June 15, 2004 Richard Pastore	My Lunch with the Elephant At CIO luncheons, somehow the conversation always comes around to that awkward topic: outsourcing.
CIO October 1, 2001 Meg Mitchell Moore	Offshore Outsourcing Alive and Well As the economy in the United States continues to stumble, IT departments are looking for more ways to send their technology projects on a working vacation...
CIO September 1, 2003 Stephanie Overby	Hidden Costs of Offshore Outsourcing Moving jobs overseas can be a much more expensive proposition than you may think.
CIO February 1, 2007 Stephanie Overby	Secrets of Offshoring Success Even as offshore outsourcing has matured, best practices have been few. Now two top academics reveal the principles that should guide CIOs.
CIO September 15, 2005 Stephanie Overby	It's Cheaper In China CIOs are beginning to see China as a cheaper alternative to India. Nypro, a global plastics manufacturer, shares some lessons from its experiences over there.
CIO September 9, 2009 Albert Eng	Getting More Value from Offshore Vendors Apply these simple criteria to evaluate potentially strategic offshore partners.
Insurance & Technology February 19, 2004 Julie Gallagher	Uncovering Offshore Secrets Overly generous cost savings estimates can doom a carrier's offshore outsourcing effort before it even begins. In order to optimize success and manage expectations accordingly, insurers must take the hidden costs of these deals into consideration.
CIO October 5, 2009 Carolyn Johnson	More CIOs Planning to Spend Money, Hire IT Staff More CIOs are expecting to increase their budgets than at any time since mid-2008. There's some good news about staffing, too.
Wall Street & Technology June 13, 2006	Bringing It Back Home The outsourcing pendulum is showing signs of swinging back, according to a recent survey.
CIO March 1, 2003 Stephanie Overby	Bringing IT Back Home Faced with a tight economy, CIOs are scrutinizing everything -- including outsourcing. A number of them have taken back the keys to their shops, saving lots of cash. Here's how you can do it too.
Food Engineering April 1, 2008	Outsourcing requires homework There's no doubt that outsourcing can save money and take the pressure off several business tasks -- if executed properly. But many companies don't do homework first, according to this Deloitte Consulting 2008 report.
Bank Technology News June 2007 Geeta Sankappanavar	Financial Services Outsourcing: Not If, But When BPO companies now offer a way to achieve the cost and quality advantages of strategic global outsourcing without the risks of losing control of the operation and without the investment costs of setting up their own offshore centers.
Wall Street & Technology March 19, 2007 Paul McDougall	Big Surge for Bank Offshore Outsourcing, Deloitte Study Predicts Banks in the U.S. and other countries will dramatically increase the percentage of their IT budgets devoted to procuring technology services from offshore providers operating from low-wage countries, such as India and China, over the next three years.
CIO July 15, 2006 Stephanie Overby	2006 Global Outsourcing Guide Risks, rewards, challenges and opportunities, country by country. Asia: India... Philippines... Malaysia... China... Europe: Ireland... Romania... Hungary... Bulgaria... Africa: Ghana... The Americas: Mexico... Canada... Costa Rica... etc.
Insurance & Technology June 16, 2004	Transforming Your Business Through IT and Business Process Outsourcing Insurance is a risk management industry, and its approach to outsourcing should be consistent with its nature. Risks are to be managed, not fled from.
The Motley Fool July 9, 2004 Selena Maranjian	Complexities of Offshore Outsourcing This is not a simple issue, and perhaps companies should not base the decision on whether to offshore jobs simply on expected cost savings. Instead, many other factors should be considered.
CIO January 1, 2003 Stephanie Overby	Passages Beyond India India has long been the leader in offshore IT outsourcing, but the rising demand for those services and increasing risk of terrorist attacks are prompting CIOs who source work abroad to look beyond the usual suspects.
IndustryWeek November 1, 2007 Brad Kenney	More IT Issues Facing CFOs According to a recent study only about one in 10 CFOs report making significant progress in core IT areas during the past year.
Wall Street & Technology May 15, 2006	I Want My BPO According to a recent survey, 53.8% of participants -- slightly more than half of whom represented financial services companies -- indicated that business process outsourcing has met or exceeded their firms' expectations.
CIO November 17, 2008 Albert Lee	How to Choose the Right IT Outsourcing Provider Selecting an outsourcing provider can be difficult, but these project management tips will help you pick the right vendor to meet your current and future needs, and ensure the success of your project.
CIO September 1, 2003 Stephanie Overby	India to Adopt Data Privacy Rules European Union data protection rules prompted India to enact its own law mandating safeguards for data sent to India for offshore outsourcing contracts.
IndustryWeek July 1, 2006 Patricia Panchak	Editor's Page -- Next-Generation Outsourcing A new realism about manufacturing outsourcing takes hold.
Reason June 2004 Adrian Moore	Importing Affluence Democrats and Republicans are now engaged in a partisan Three Stooges slap fight over who is more outraged by offshore outsourcing.
Global Services May 1, 2007 Imrana Khan	More Satisfaction: Outsourcing or Offshoring? Offshoring provides more satisfaction than outsourcing, says a recent study.
CIO June 1, 2003 Stephanie Overby	Inside Outsourcing in India Outsourcing to India can provide a huge payback -- if you're willing to work at it. Two offshore veterans share their hard-earned lessons to help you determine if Indian outsourcing is right for your company.
IndustryWeek April 1, 2009 David Blanchard	The Road to Recovery Goes Through IT Companies look to IT departments to improve their operational efficiency.
Insurance & Technology June 16, 2004 Julie Gallagher	IT Opportunities on the Rebound 2004 InformationWeek salary survey reports that job challenges - and compensation - will start looking up for IT professionals.
IndustryWeek July 1, 2007 Brad Kenney	Web 2.0 Adoption According to a recent McKinsey executive survey, 70% of respondents say they are using some combination of 2.0 technologies for communicating with their customers.