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Fast Company
April 2005
Lucas Conley |
At Your Service Here's how Umpqua Bank creates and maintains a culture focused on providing top-notch customer service.   |
U.S. Banker
May 2006
Holly Sraeel |
Umpqua's Strategy Gives New Feel to Neighborhoods Expanding on his retail-branch push, Umpqua CEO Ray Davis is embarking on "neighborhood stores" that he says can be brought to market at half the cost of a traditional branch in just six weeks. |
U.S. Banker
June 2007
Karen Krebsbach |
Is Umpqua Cool? Maybe. Quirky? Yup. Successful? No Question About It. Ray Davis's "Leading for Growth: How Umpqua Bank Got Cool and Created a Culture of Greatness" tells how he remade the backwater institution into a $7 billion, 134-store unqualified success in an industry not known for outside-the-box thinking. |
U.S. Banker
October 2007
John Engen |
Revving Up Revenues Employing customized approaches in individual markets is merely one piece of a multi-pronged strategy that CEO Richard Davis hopes will spur greater organic revenue and earnings growth in U.S. Bancorp's core banking business. |
Bank Technology News
July 2011
Michael Sisk |
Umpqua Keeps Testing New Ideas Umpqua has a solid track record of branch innovation dating to the late 1990s. |
U.S. Banker
May 2010
Matthew De Paula |
5 Ways to Optimize the Branch The branch of the future will be much leaner. But the inevitable downsizing of space and staff can be tricky. Here are some ways banks are turning less into more. |
Bank Technology News
July 2009
Michael Sisk |
The Future of the Bank Branch Innovative branch design and technology must encourage engagement with employees, not to discourage human interaction. |
Bank Technology News
August 2006 |
Branches Take Center Stage: Invest or Fall Behind Branches are a top priority among chief executives who see them as the nucleus of their retail banking franchises. But not all chief executives have been as quick to rethink, retool and reinvigorate their branches as their more aggressive peers. |
U.S. Banker
January 2005
John Engen |
Twenty Twenty Vision The economy might be lukewarm, but banks in the Pacific Northwest are hot. It's not unusual to see ROEs and P/Es hovering at 20. The region's rise as a banking power center is due to a crop of sharp CEOs adeptly firing up the front lines and outperforming their national peers. |
Bank Systems & Technology
November 1, 2005
Maria Bruno-Britz |
Stranger in a Strange Land No More According to Wachovia's CIO, increasingly, banks are realizing the need to bring together IT with their general business strategies in order to achieve their goals on the customer end. |
Bank Systems & Technology
February 4, 2010
Penny Crosman |
Focus on Innovation: Umpqua Bank Views Innovation as a Core Value In its 'Innovation Lab' and other high-tech branches, Portland-based Umpqua Bank tests the latest technology to improve the banking experience and build stronger customer relationships. |
Bank Systems & Technology
January 26, 2009
Maria Bruno-Britz |
Umpqua Hires New CIO Umpqua Holdings Corp., the parent of Portland, Ore.-based Umpqua Bank, has appointed Colin Eccles its new chief information officer. |
Bank Director
3rd Quarter 2010
Jack Milligan |
The Big Retail Showdown Despite countless warnings that the industry has hit a wall on brick-and-mortar viability, lots of financial institutions are holding their ground, determined not to let this era become branching's last stand. Can branches remain profitable once the dust settles on the current economy? |
Bank Systems & Technology
September 1, 2010
Penny Crosman |
Umpqua Bank CIO Colin Eccles: Merger Expert Colin Eccles, CIO of Umpqua Bank, whips through bank IT mergers with speed and agility, using a repeatable process honed over time. |
U.S. Banker
April 2004
Jacob Ward |
Should a Bank Be a Store? Going retail is all the rage. But World Savings' Marion Sandler says that good branch design can't be quantified. It just is. |
U.S. Banker
January 2006
John Engen |
Fabulous on the Fundamentals The first three quarters of 2005 were the most profitable in banking history, with record earnings of $102 billion. But already in 2006, analysts see signs of change in the overall approach bankers take to the business. |
U.S. Banker
August 2008
Anthony Malakian |
Service Incentives Reap Big Rewards A well designed and implemented incentive program helps to really give focus to what's important from the bank's perspective to the bank's employees. |
Bank Systems & Technology
February 10, 2004
Ivan Schneider |
Neither Snow Nor Rain Nor Gloom of Night For bankers, weatherproofing calls for faster networks. |
Fast Company
Tim Stevens |
12 Signs Your Company Has An Enviable Workplace Culture There is nothing worse than working in an organization that has a bad culture. |
Bank Systems & Technology
November 1, 2006
Phil Britt |
Study: Channel Preference Is Age-Dependent Though financial services customers as a whole prefer branch banking, there are clear differences in customers' channel preferences based on age, according to a recent American Bankers Association (Washington, D.C.) survey of 1,000 consumers. |
Bank Systems & Technology
July 5, 2004
Vicki Gerson |
AAFCU Gets a Little Help From Help Desk Technology Vendor enables American Airlines Federal Credit Union to manage help desk requests. |
The Motley Fool
January 31, 2006
Stephen D. Simpson |
Umpqua: A Different Kind of Bank Customer service really can drive profitable growth as evidenced by this mid-sized bank. Though the stock doesn't look like a huge bargain at today's price, it's not really overvalued. |
Financial Planning
January 1, 2007
Elizabeth O'Brien |
Fund Manager Profile Even Keel: Large-cap Selected American Shares fund's Christopher Davis has achieved consistent results by focusing on company valuations. |
Bank Technology News
January 2008
Rebecca Sausner |
In-Branch Marketing: New Branches Amp up Digital Signage Futuristic bank branches like that of Umpqua's Innovation Lab are rolling out all manner of new technologies, from the latest touch screen TVs to more controversial RFID readers. |
Bank Systems & Technology
February 21, 2008
Lisa Valentine |
Umpqua Bank Functions Like A Retailer, Head of Marketing Says Umpqua Bank isn't afraid to experiment with new methods of wowing customers. |
Bank Systems & Technology
August 24, 2009
Maria Bruno-Britz |
Umpqua Picks Fiserv for Mobile App Umpqua Bank will use the Mobile Money solution from Fiserv as its m-banking platform of choice. |
Bank Systems & Technology
October 29, 2008
Maria Bruno-Britz |
Banks Look to Multimedia Technology to Grow Branches Banks are striving to change the branch's image by reworking the channel to appeal to a wider array of customers. |
The Motley Fool
July 27, 2006
Stephen D. Simpson |
Of Mugwumps and Umpqua If management of this Oregon-based community bank can drive better returns on the equity base, shareholders will be pleased. |
Bank Technology News
November 2003
Jeremy Quittner |
Finding Equals in a Merger Jean Davis's responsibility is to integrate all of Wachovia's systems, technologies and operations since its 2001 merger with First Union. It wasn't a cake walk, but the new entity is beginning to hum. |
Bank Director
2nd Quarter 2011
John Engen |
Fast Break U.S. Bancorp CEO Richard Davis has brought a fast paced, high scoring game to one of the most conservative banks in the country. |
Salon.com
June 21, 2001
Jake Tapper |
Gray Davis goes electric The California governor brings his Bush-bashing act to Washington... |
Bank Technology News
March 2006
Sally Law |
De Novo Branching: Banks Turn Into Location Scouts When establishing new locations for branches or banking centers, are banks better off crunching data, or simply keeping an eye out for high-growth regions? |
Sports Illustrated
March 26, 2002
Seth Davis |
Knight has every reason to be proud While it would be unfortunate if The Subject detracts from Indiana coach Mike Davis' and his players' enjoyment this weekend, Davis will be the first to credit Knight for helping to make Indiana's Final Four run happen... |
Bank Systems & Technology
May 3, 2005
Steven Marlin |
Good Things Come in Small Packages An interview with CTO Corey Davis who was named an "Industry Rising Star for 2005" by the Independent Community Bankers of America (ICBA) |
U.S. Banker
February 2010
Matthew de Paula |
Good for Business Understanding that they are only as healthy as the communities they serve, banks are using their marketing prowess to help clients sell everything from burgers to bikes. |
Bank Systems & Technology
March 27, 2008
Maria Bruno-Britz |
Ric Carey Expands Retail Operations Role at Umpqua Bank At Portland, Ore.-based Umpqua Bank ($8.3 billion in assets), Ric Carey has helped build the community bank's reputation for service excellence and innovation in Washington and Oregon. |
Bank Technology News
July 2011
John Adams |
Huntington Dives Into Digital Signage Branches will be outfitted with multiple 40-inch flat screen panels in which tailored content can be quickly uploaded to each location. |
The Motley Fool
April 15, 2008
Bruce Jackson |
The Reason to Jump In and Buy If you can be rational, you can make money now. |
Bank Systems & Technology
August 19, 2009
Maria Bruno-Britz |
Martin Davis Unites the Wells Fargo and Wachovia IT Shops Merging two customer-centric banks presents challenges and opportunities for Davis as he oversees the technology integration. |
U.S. Banker
May 2008
Anthony Malakian |
Creating a Haven of Comfort For the Rich to Do Business The mass affluent expect a branch to be as progressively designed as their home. |
Fast Company
February 1, 2007
Polya Lesova |
Collect All 10! John Davis is a serial intellectual entrepreneur -- and he has the cards to prove it. |
Sports Central
November 13, 2004
Cory Danner |
Mike Davis' Last Chance to Perform? In his first three years as head coach of the Hoosiers, Davis has compiled a 67-38 record, including a 29-19 Big 10 mark. For Indiana, that would be grounds to be run out of Bloomington while being lit on fire by the townsfolk |
The Motley Fool
July 15, 2011 |
Umpqua Holdings Earnings Preview Umpqua Holdings will unveil its latest earnings on Wednesday, July 20. |
InternetNews
March 6, 2008 |
Ziff Davis Media Files For Bankruptcy Protection Slumping print business and lingering debt leave Ziff Davis Media no other options. |
Salon.com
June 9, 2000
Anthony York |
Gray turns green -- with cash Building more prisons, doling out pork and refusing to rethink the death penalty, California Gov. Gray Davis is confounding friends and enemies with his relentless pursuit of the middle. |
Bank Director
2nd Quarter 2009
Deborah Scally |
Toughing It Out in 2009 The results of the Bank Director/Grant Thornton LLP 16th Bank Executive Survey show that bankers are determined to shore up their foundations and capitalize on strengths to survive the year ahead. |
InternetNews
April 14, 2005
Roy Mark |
Congress: No to 'Point, Click and Kill' Following the lead of a dozen states, Congress considers banning Internet-assisted hunting. |
CIO
June 15, 2001 |
On the Rebound Veterans back from the dotcom wars may be turning up at your doors soon. This is good news for IT departments. |
