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Bank Systems & Technology January 26, 2009 Maria Bruno-Britz |
Umpqua Hires New CIO Umpqua Holdings Corp., the parent of Portland, Ore.-based Umpqua Bank, has appointed Colin Eccles its new chief information officer. |
Bank Systems & Technology August 24, 2009 Maria Bruno-Britz |
Umpqua Picks Fiserv for Mobile App Umpqua Bank will use the Mobile Money solution from Fiserv as its m-banking platform of choice. |
Bank Systems & Technology February 4, 2010 Penny Crosman |
Focus on Innovation: Umpqua Bank Views Innovation as a Core Value In its 'Innovation Lab' and other high-tech branches, Portland-based Umpqua Bank tests the latest technology to improve the banking experience and build stronger customer relationships. |
Bank Technology News July 2011 Michael Sisk |
Umpqua Keeps Testing New Ideas Umpqua has a solid track record of branch innovation dating to the late 1990s. |
Bank Technology News April 2009 John Adams |
Survival Skills Colin Eccles knows he's fortunate - being recruited to run an entire bank's tech shop is a plum assignment for an IT exec in any economy. |
Bank Director 3rd Quarter 2010 Jack Milligan |
The Big Retail Showdown Despite countless warnings that the industry has hit a wall on brick-and-mortar viability, lots of financial institutions are holding their ground, determined not to let this era become branching's last stand. Can branches remain profitable once the dust settles on the current economy? |
Bank Systems & Technology February 10, 2004 Ivan Schneider |
Neither Snow Nor Rain Nor Gloom of Night For bankers, weatherproofing calls for faster networks. |
Bank Technology News February 2010 Karen Epper Hoffman |
Banks Incubate The Innovation Fixation Most banks don't have Apple-esque credentials when it comes to innovation, but more are not only seeing the value of thinking out the box, but also understanding that creativity doesn't happen in isolation-hence the innovation lab. |
Bank Technology News July 2009 Michael Sisk |
The Future of the Bank Branch Innovative branch design and technology must encourage engagement with employees, not to discourage human interaction. |
Bank Systems & Technology October 29, 2008 Maria Bruno-Britz |
Banks Look to Multimedia Technology to Grow Branches Banks are striving to change the branch's image by reworking the channel to appeal to a wider array of customers. |
Bank Technology News August 2006 |
Branches Take Center Stage: Invest or Fall Behind Branches are a top priority among chief executives who see them as the nucleus of their retail banking franchises. But not all chief executives have been as quick to rethink, retool and reinvigorate their branches as their more aggressive peers. |
Bank Technology News January 2008 Rebecca Sausner |
In-Branch Marketing: New Branches Amp up Digital Signage Futuristic bank branches like that of Umpqua's Innovation Lab are rolling out all manner of new technologies, from the latest touch screen TVs to more controversial RFID readers. |
Bank Technology News July 2011 |
Rethinking the Branch Branch traffic is declining as consumers gravitate toward web and mobile channels. But two-thirds of consumers still wouldn't choose a branchless bank. |
Fast Company April 2005 Lucas Conley |
Cultural Phenomenon Umpqua Bank is changing the culture of customer service at banks in innovative ways. |
Bank Systems & Technology March 27, 2008 Maria Bruno-Britz |
Ric Carey Expands Retail Operations Role at Umpqua Bank At Portland, Ore.-based Umpqua Bank ($8.3 billion in assets), Ric Carey has helped build the community bank's reputation for service excellence and innovation in Washington and Oregon. |
Bank Systems & Technology February 21, 2008 Lisa Valentine |
Umpqua Bank Functions Like A Retailer, Head of Marketing Says Umpqua Bank isn't afraid to experiment with new methods of wowing customers. |
U.S. Banker May 2010 Matthew De Paula |
5 Ways to Optimize the Branch The branch of the future will be much leaner. But the inevitable downsizing of space and staff can be tricky. Here are some ways banks are turning less into more. |
U.S. Banker May 2006 Holly Sraeel |
Umpqua's Strategy Gives New Feel to Neighborhoods Expanding on his retail-branch push, Umpqua CEO Ray Davis is embarking on "neighborhood stores" that he says can be brought to market at half the cost of a traditional branch in just six weeks. |
Fast Company April 2005 Lucas Conley |
At Your Service Here's how Umpqua Bank creates and maintains a culture focused on providing top-notch customer service. |
The Motley Fool January 31, 2006 Stephen D. Simpson |
Umpqua: A Different Kind of Bank Customer service really can drive profitable growth as evidenced by this mid-sized bank. Though the stock doesn't look like a huge bargain at today's price, it's not really overvalued. |
The Motley Fool July 15, 2011 |
Umpqua Holdings Earnings Preview Umpqua Holdings will unveil its latest earnings on Wednesday, July 20. |
Bank Technology News September 2008 Glen Fest |
Budgets Hold Steady in Downturn A new study shows plenty of healthy signs for continued IT investments at banks, particularly in automation, e-channel investments and analytics infrastructure. |
U.S. Banker February 2010 Matthew de Paula |
Good for Business Understanding that they are only as healthy as the communities they serve, banks are using their marketing prowess to help clients sell everything from burgers to bikes. |
Bank Systems & Technology July 28, 2006 Phil Britt |
IT and LOB Managers Must Work Together, Say Celent and Bank CIOs As banks increasingly rely on technology, optimizing IT investments depends on aligning IT with business goals. |