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CIO April 1, 2004 Alice Dragoon	Banks Fight Customer Fligtht Following mergers, banks used to sacrifice customer service in favor of speedy integration and cost-cutting. But no more. Here's how CIOs are helping banks implement a new postmerger mandate to focus on customer service.
Bank Systems & Technology August 19, 2009 Maria Bruno-Britz	Martin Davis Unites the Wells Fargo and Wachovia IT Shops Merging two customer-centric banks presents challenges and opportunities for Davis as he oversees the technology integration.
Bank Systems & Technology November 1, 2005 Maria Bruno-Britz	Stranger in a Strange Land No More According to Wachovia's CIO, increasingly, banks are realizing the need to bring together IT with their general business strategies in order to achieve their goals on the customer end.
U.S. Banker April 2003 Glen Fest	Going with the Flow Wachovia CEO Ken Thompson's deal with Prudential has tongues wagging and rivals paying close attention. The newly combined brokerage, nets the bank greater access to trillions of dollars that will pass from one generation to another over the next 10 years. Move over Merrill?
BusinessWeek January 12, 2004	Ken Thompson In his nearly four years at the helm of First Union -- now Wachovia Corp. -- G. Kennedy Thompson has rewritten the book on bank mergers.
Bank Systems & Technology January 14, 2004 Peggy Bresnick Kendler	Managing M&As Technology is playing an increasingly important role in the revived M&A market in financial services.
On Wall Street September 1, 2011	Mary Mack During our merger with Wells Fargo, I co-led its wealth brokerage business, overseeing the eastern part of the country. Mergers provide important lessons.
Registered Rep. September 27, 2004 David A. Gaffen	Wachovia Securities in Technological Purgatory The Prudential/Wachovia Securities systems integration continues to frustrate the firms' advisors, although the most serious problems have been cleared up.
Bank Systems & Technology August 19, 2009 Maria Bruno-Britz	Wells Fargo and Wachovia: The Creation of a Coast-to-Coast Banking Franchise It wasn't the easiest of acquisitions, but now that Wachovia is officially part of Wells Fargo, the heavy lifting has only begun for IT.
Registered Rep. February 18, 2003 David A. Geracioti	Prudential and Wachovia Deal at Hand Wachovia Corp. and Prudential Financial are set to announce their long-rumored joint venture, a partnership that would combine the two firms' brokerage units and clearing operations to create the third-largest brokerage (by number of reps) in the United States after Merrill and Morgan.
U.S. Banker August 2006 John Engen	Southern Exposure Wachovia's Ken Thompson's appetite for deals has raised eyebrows with investors and analysts. Yet proponents say Thompson's ambition, coupled with strong organizational skills, is sure to keep customers and investors satisfied.
Registered Rep. March 1, 2003 David A. Gaffen	Wach-Pru: Rock Steady, or Not Ready? Wachovia's courtship of Prudential Securities, for months one of the worst kept secrets on the Street, has come to fruition. Is the new organization capable of competing in the elite league it has entered?
Registered Rep. May 18, 2009 John Churchill	As Wells Fargo Takes Over, Integration at Wachovia and A.G. Edwards Still Faces Hurdles Some financial advisors at what is now the largest retail brokerage firm in the U.S. say the integration of the Wachovia and A.G. Edwards is still incomplete, and leaves much to be desired.
Wall Street & Technology June 4, 2004 Jessica Pallay	Growing Through a Major Merger Wachovia CIO Martyn Greene faces integration challenges with the firm's Prudential merger.
Bank Technology News April 2009 Steve Marlin	Move Customers, but Don't Herd Them Merging banks need to choose between consolidating online banking platforms immediately, or running them separately for a period of time.
Bank Technology News December 2003 John Adams	BofA's Fleet Of Headaches Bank of America bit off a mouthful when it bought FleetBoston, and the digestion promises to be long, fraught with all the trials and tribulations emerge in the wake of such consumption.
Registered Rep. October 10, 2008	Citi Walks, Wells Fargo Gets Wachovia, Wachovia Reps Relieved The union of Wells Fargo and Wachovia will create the country's third-largest coast-to-coast banking behemoth. But the deal still faces obstacles before it can be finalized.
Registered Rep. September 29, 2008	Wachovia, The Bank, Saved by Citi; What Will Happen To Wachovia Securities? Firm Says The AGE Integration To Continue Unaffected Citigroup apparently thinks its got enough financial advisors: Citi declined to buy the retail brokerage business -- Wachovia Securities (and A.G. Edwards) -- and the asset management unit (Evergreen).
Registered Rep. December 1, 2003 David A. Gaffen	Suddenly, A Monster Wachovia Securities has gradually, then all of a sudden, emerged as a monster brokerage firm. But Wachovia management insists that its Richmond roots aren't the only difference between it and its New York-based rivals.
Registered Rep. December 1, 2005 Kristen French	Wachovia: Back on Track Wachovia is back in good graces with its brokers. The many integration headaches of the firm's merger with Prudential Securities have finally subsided. Reps polled say management has tackled a number of improvements.
CIO August 15, 2002 Ben Worthen	Mergers and Acquisitions Many of the CIO-100 honorees were thrust into the theater of integration following a merger. These companies shared the same urgent pace of integration as they streamlined processes and combined systems.
Registered Rep. July 13, 2007 Susan Konig	Post Acquisition, A.G. Edwards BOMs Have Tough Job to Do With the Wachovia purchase of A.G. Edwards, it's not just A.G. Edwards reps (some of whom fear that the AGE corporate culture will change) who are worried. So are acquired firm's branch managers.
The Motley Fool July 20, 2006 Stephen D. Simpson	Wachovia Weighs In The popular bank reports respectable results in a challenging environment. Wachovia's management looks cocky now, but investors have taken a "show me" attitude in response.
Registered Rep. June 8, 2007 Christina Mucciolo	Wachovia Accelerates Hiring in Private Bank Under plans to expand its private banking presence, Wachovia Securities said it would hire about 300 private bankers over the next three years, more than doubling its number of private banking relationship managers.
Registered Rep. May 31, 2007 Kevin Burke	Wachovia Buys A.G. Edwards for $6.8 Billion, Creating New Rival to Merrill, Smith Barney The deal puts Wachovia among the top three competitors in retail brokerage -- in terms of both assets and advisors -- and retail banking.
Registered Rep. February 3, 2009 John Churchill	Wachovia-UBS Hookup Rumored but Unlikely Here's a possible new twist in the changing financial services landscape: A report in the New York Post raises the possibility of a "joint venture" between the wealth management divisions of Wachovia Securities and UBS.
U.S. Banker September 2004 Holly Sraeel	M&A Pace Picks Up, But To Whose Advantage? Banks have more than Eliot Spitzer to contend with as mergers pick up and bigger banks are created. There are shareholders, consumer activists and communities to worry about.
Registered Rep. January 13, 2003 Gaffen & Geracioti	Wachovia-Prudential: For Real This Time? Can you say Pru-chovia? Prudential Securities and Wachovia Securities are very close to an agreement to join forces, one that was scuttled earlier in the year, reportedly due to differences in who would control the unit.
The Motley Fool July 19, 2005 Stephen D. Simpson	Wachovia Gets the Edge -- Again Solid growth, improving efficiency, and a reasonable valuation may spell opportunity.
The Motley Fool June 21, 2004 Alyce Lomax	Wachovia Goes South Wachovia shares lost a little ground in trading, even though the company announced a deal to buy SouthTrust that would increase its presence in the Southeast U.S. and allow it to trump rival Bank of America in that region.
Bank Systems & Technology March 27, 2008 Maria Bruno-Britz	Wachovia Elevates David Pope to Mortgage and Retail Credit Head Charlotte-based Wachovia ($782.9 billion in assets) has turned to longtime executive David Pope to take the reins of its mortgage and retail credit business.
U.S. Banker June 2007 Lee Conrad	Banks' Insurance Operations: Are Painful Lessons Paying Off? Banks clamored for years for the right to underwrite and sell insurance, but few have proven adept at it. There are signs of progress, however, as some banks embrace the brokerage side and gain revenue.
BusinessWeek November 21, 2005 Gene G. Marcial	CapOne And Wachovia? Capital One FinanciaL, the No. 1 independent credit-card issuer, may be the next buyout in consumer lending.
Insurance & Technology February 21, 2005 Anthony O'Donnell	Getting to One Oftentimes, the difference between a successful merger and a dud is the ability to integrate systems and users from the two companies.
The Motley Fool July 23, 2007 Ryan Fuhrmann	Wachovia Is One Big Deal Wachovia snapped up one rival and is still digesting another. Investors, take note.
The Motley Fool April 11, 2007 Ryan Fuhrmann	Foolish Forecast: Well-Protected Wachovia The banking giant is set to report its first-quarter 2007 financial results shortly. Investors, here is what you can expect to see.
Registered Rep. June 1, 2008 Susan Konig	Prospecting A brokerage firm merger can affect every one of your competitors' clients. So, why not position yourself as a stable advisor at a stable firm who can make their lives a little easier?
The Motley Fool September 21, 2007 Lawrence A. Rothman	Good Deal, Wachovia! Strong quarterly results from A.G. Edwards reaffirm the wisdom of Wachovia's pending purchase. Investors, take note.
Registered Rep. July 28, 2008 Kristen French	Wachovia Could Sell Retail Brokerage: Analysts Analysts point to a record $8.9 billion quarterly loss in the second quarter, but Wachovia says the brokerage isn't for sale.
CRM August 1, 2006 Marshall Lager	Money Changes Everything By switching from a homebrew system to Callidus TrueComp, Wachovia saved $7.5 million annually by eliminating compensation errors, increased loan production 450%, raised customer satisfaction scores and improved Sarb-Ox compliance.
U.S. Banker November 2009	Wachovia's End The stakes were high. The maneuvering was unprecedented. An inside look at the rescue of a banking giant and its place in the debate over systemic risk.
Registered Rep. September 17, 2008 Geracioti & Touryalai	Morgan And Wachovia? The need for the kind of capital offered by customer deposits apparently is driving securities firms into the arms of banks.
Bank Systems & Technology September 29, 2005 Peggy Bresnick Kendler	Mergers & Acquisitions An interview with five financial industry specialists on technology assets as drivers behind a merger or acquisition and how integrating systems post-merger often presents the biggest challenge to realizing the value of a deal.
Registered Rep. June 28, 2007 Christina Mucciolo	Wachovia Securities to Make New Home in St. Louis Federal Antitrust regulators approved Wachovia Corp.'s acquisition of A.G. Edwards. The deal is expected to close in the fourth quarter, most likely in October.
Registered Rep. January 1, 2003 Gaffen & Geracioti	What's Going to Happen to the Rock? The Prudential unit seems like a serious candidate for a sale. It has been losing money and been a perennial under-performer.
Bank Technology News July 2005 Glen Fest	On-Line Banking: Access to Funds Can Be Immediate Wachovia is the latest of the big banks to introduce immediate opening and funding of on-line accounts. Vendors are hoping for something to click with small banks soon.
U.S. Banker March 2009 Anthony Malakian	Circling the Wagons After Merger The merger between San Francisco's Wells Fargo and Charlotte's Wachovia was completed on the first of this year. And on January 2, the new brand became, "One team, twice as strong."
Wall Street & Technology September 21, 2004 Jim Middlemiss	IT Architecture Financial industry consolidation, new computing standards and a move to horizontal business structures have IT architects' plates full.
Bank Systems & Technology October 10, 2008 Maria Bruno-Britz	Wells Fargo Victorious in Wachovia Battle Wells Fargo given the go ahead to continue with Wachovia buyout. The purchase means the creation of a stronger coast-to-coast banking franchise.
U.S. Banker October 2004 Glen Fest	#4 Cece Sutton Since being appointed to her current post in 1999, Cece Sutton's profile has risen as Wachovia has grown through an acquisition feast of more than 20 banks, brokerages and investment firms.