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BusinessWeek March 14, 2005	ING Direct: "A Rebel With Cause" CEO Arkadi Kuhlman discusses how the online bank keeps costs down and handles high-maintenance customers and a flattening yield curve.
Bank Technology News December 2005 John Engen	Web Banking: Europe's ING Direct Bucks U.s. Tradition ING Direct is one of the fastest-growing institutions in the U.S., with a strategy that treats banking as a price-sensitive commodity and other banks' customers as easy pickings.
Fast Company March 2003 Scott Kirsner	Would You Like a Mortgage With Your Mocha? Who says banking has to be dull? Not the executives at ING Direct, who are banking on powerful technology and clever marketing to make a radical change in an industry that needs it. In less than three years, they've attracted more than a million customers. And they serve a pretty mean cappuccino.
Entrepreneur November 2007 James Park	A New Option for Penny Pinch-ING ING's new savings account is tailor-made for growing entrepreneurs.
The Motley Fool April 27, 2006 Selena Maranjian	Small Percentages Matter Why bother focusing on your savings or checking account, when it just pays a relative pittance? Because that pittance can add up, that's why.
The Motley Fool July 3, 2007 Selena Maranjian	Earn 5% on Your Cash If you're earning less than 4% on your cash, you're not trying hard enough.
The Motley Fool September 20, 2006 Ryan Popple	Farewell to Money Market Mutual Funds For the cash portion of a portfolio, money market mutual funds once offered a valuable service and paid out an acceptable return. Nowadays, direct Internet banking offers individual savings accounts that are risk-free and FDIC-insured. They also offer better returns.
Bank Systems & Technology December 31, 2008 Orla O'Sullivan	Crisis a Marketing Opportunity for ING Direct The marketing genius of ING Direct is on display again, in the form of a new Web site, wethesavers.com, which in less than three weeks had collected more than 15,000 signatures on a "Declaration of Financial Independence."
The Motley Fool February 12, 2008 Dan Caplinger	Where You'll Find the Best Rates As customers have moved to the Internet for financial solutions, banks have paid attention.
BusinessWeek August 20, 2007 Jack Ewing	European Banks' Last Laugh (Extended) European lenders tend to keep the risk in-house, so they're more careful about who borrows. Home buyers take on a lot less debt.
The Motley Fool September 26, 2007 Selena Maranjian	Make the Most of Falling Interest Rates Act now to lock in some relatively high CD rates.
Bank Systems & Technology October 27, 2009 Nathan Conz	ING to Divest ING Direct ING has announced that it will divest its Internet bank, ING Direct USA, as part of a restructuring plan to separate its banking and insurance businesses required by regulators.
U.S. Banker January 2008 Anthony Malakian	Direct Banking Appeals To the Up-and-Comers Once scoffed at by traditional, stodgy brick-and-mortar banks, ING Direct is now the envy of the booming direct-banking sector.
The Motley Fool June 23, 2011 Matt Koppenheffer	Was This Fool Wrong About Capital One's ING Direct Buy? Perhaps giving Capital One a thumbs-up on its ING Direct acquisition was premature.
U.S. Banker May 2007 Kenneth Long	Reinventing the Checking Account Banks that haven't reinvented their checking accounts to better serve their customers, thus more firmly sealing them to the institutions, may soon find they have fewer customers about which to worry.
U.S. Banker April 2008 Anthony Malakian	Banks Offer Bonuses to Entice Consumers to Start Saving The current subprime crisis might just push U.S. consumers to once again become savers. Banks need to find innovative bonuses to drive consumer funds back into savings accounts.
The Motley Fool August 31, 2005 Stephen D. Simpson	A Closer Look at Bank Stocks These investors must deal with unusual terms and funny-looking financial statements, but the rewards can be well worth it.
Bank Systems & Technology July 30, 2010 Matt Gunn	ING Direct Launches Enhanced iPhone, Blackberry App The upgraded mobile app now allows customers to transfer money, pay bills, pay people and check account balances.
Bank Systems & Technology September 1, 2007 Katherine Burger	ING DIRECT's Brenda Rideout Focuses on Automation, Architecture, Simplicity and Security ING DIRECT abides by simplicity as a core operating principle so it can bring the automation into play.
The Motley Fool September 27, 2005 Rich Smith	Cleaning House at Russia's Banks Roughly 20% of Russia's banks are slated to go out of business. After the cleaning of banking houses has run its course, Russian depositors should feel much more secure entrusting their savings to the surviving banks, to the benefit of whomever it is that owns them.
Registered Rep. January 1, 2005 Namita Devidayal	The Not-So-Quiet Company In grammatical terms, a word with the letters ING at the end is a gerund, a verb masquerading as a noun. Fitting, then, that the Dutch financial services firm that goes by those letters would have a mysterious side.
Bank Technology News March 2007 Glen Fest	Business Banking: Small Banks Beefing Up Commercial Capabilities Four in five community institutions say they will increase tech spending on capabilities such as cash management and imaging to attract corporate banking customers.
The Motley Fool May 13, 2005 Stephen D. Simpson	ING's Dutch Treat Insurance fueled first-quarter growth, but conditions look to be getting tougher for the sixth largest financial institution in Europe. However, patient long-term investors should be happy with what they see over time.
The Motley Fool October 4, 2006 Selena Maranjian	Turbocharge Your Savings Shop around and make sure your money is earning as much as it can.
BusinessWeek July 25, 2005 Gene G. Marcial	Looking A-O.K. At ING ING's global reach and recent success in America make it an attractive option for shareholders.
U.S. Banker May 2005 Lee Conrad	The Big Guys Had A Good Run Last Year. But don't expect it to last. Median return on equity last year topped 15 percent as many banks rode the fumes of the mortgage boom -- which is now fading. This year and next will be tougher.
Bank Technology News January 2007 John Adams	Trustworthiness: Customer Loyalty Stems From Competence How important is security? New research says consumers hold banks to a higher standard than other retail business when it comes to safety and overall staff and institutional competence.
The Motley Fool July 17, 2006 Tim Beyers	A Quarter a Day Meet a slew of new digital savings accounts that pay well, have no minimums, and allow you to transfer spare change electronically. You can even earn interest on as little as $1. Apple Bank for Savings... ING Direct... Citibank... etc.
FDIC FYI June 3, 2002	Favorable Interest-Rate Environment Drives Record First-Quarter Bank Earnings Commercial banks earned a record $21.7 billion in the first quarter of 2002, besting the previous quarterly earnings record set in the first quarter of 2001 by 9.6 percent.
U.S. Banker March 2007 Karen Krebsbach	AD Beat: It's a Bird. It's a Plane. Nope, It's EverBank. Few bank ads actually pretend to look like the competition. But EverBank's smart new ads are designed to do just that-and then draw consumers back home.
The Motley Fool June 12, 2007 Tim Beyers	Yield to Yourself There's a reason famed scientist Albert Einstein called compound interest the most powerful force in the universe. Get it working in your favor with the accounts you use most.
Wall Street & Technology February 27, 2005 Chris Murphy	Blend It In - But Not Too Much Forgive IT workers at ING U.S. Financial Services, part of the Dutch banking giant ING Group N.V., if they had their worries when chief operating officer Catherine Smith took over leadership of the IT group a year ago.
The Motley Fool September 22, 2006 Stephen D. Simpson	A Closer Look at Bank Stocks Learn the secrets of investing in this often-intimidating sector.
The Motley Fool July 12, 2006 Selena Maranjian	Where to Put Your Short-Term Savings Why settle for getting 1.05% at your bank when you might earn 5% somewhere else?
The Motley Fool February 12, 2007 Mary Dalrymple	I Love Online Savings An easily accessible, high-yielding, online savings account is just the thing to warm your heart.
Insurance & Technology November 27, 2009 Nathan Conz	What ING's Insurance Divestment Means to the Bancassurance Model With ING forced to divest its insurance operations, the long-term viability of the bancassurance model has come under question.
The Motley Fool July 13, 2004 Rich Smith	Bank on Russia's Instability Western banks may profit from renewed uncertainty about Russian banks' stability.
The Motley Fool March 31, 2008 Dan Caplinger	Don't Buy Stocks Yet Take care of your personal finances before you rush headlong into the market.
HBS Working Knowledge April 2, 2008 John Quelch	Four Companies that Conquered America The annals of business are littered with foreign companies that have never quite succeeded in the USA. But here are four companies that have. And each carries a special lesson.
U.S. Banker January 2006 John Engen	Fabulous on the Fundamentals The first three quarters of 2005 were the most profitable in banking history, with record earnings of $102 billion. But already in 2006, analysts see signs of change in the overall approach bankers take to the business.
The Motley Fool June 29, 2007 Elizabeth Brokamp	Workout No. 2: Coping With Cash Crunches Here are some top tips for helping you prepare for life's financial curveballs.
Insurance & Technology August 19, 2010 Katherine Burger	ING Insurance U.S. Names New CIO Gary Baxter - previously from head of IT, ING U.S. Retirement Services, ING Individual Retirement, and company's closed block of business - will oversee technology investments and IT operations across all U.S. business lines.
The Motley Fool November 10, 2010 Jared Cummans	Wednesday's ETF to Watch: Netherlands ETF (EWN) The third-quarter earnings report from ING informs today's ETF to watch.
The Motley Fool October 20, 2006 Dan Caplinger	Earn More on Your Money Scour the nation to find the best savings rates: the rates that local bank branches offer are often lower than the rates you can find at banks with a national customer base, especially online banks.
The Motley Fool August 31, 2011 Dan Radovsky	Another Frankenstein Bank? Fed hearings and more public comment may prove the Capital One-ING Direct deal's undoing.
Investment Advisor December 2009 James J. Green	ING Sells Three B/Ds ING agreed to sell three of its U.S. broker/dealers that comprise the ING Advisors Network to Lightyear Capital LLC.
Entrepreneur September 2007 Carol Tice	New Bank in Town The recent boom in community banks could mean better lending options for entrepreneurs. With modest assets, these smaller banks can't serve corporate giants, so they prefer entrepreneurial businesses.
Bank Systems & Technology January 30, 2008 Maria Bruno-Britz	City National Bank Appoints Rodney Banks VP of Commercial Banking Services Rodney Banks, new executive VP and manager of commercial banking services at Los Angeles-based City National Bank, says customer relationship management solutions are more vital now than ever before.
AskMen.com Taylor & LaBarre	Evaluating Your Company Strategy In this excerpt from Mavericks at Work, the authors outline five key questions entrepreneurs should ask themselves about their company's strategy.
Bank Systems & Technology October 30, 2007 Nancy Feig	The Best of the Rest: Web 2.0 Early Adopters in Banking Banks that don't embrace a social media strategy as a new means to establish customer intimacy eventually will be left behind.