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Bank Technology News December 2005 John Engen	Web Banking: Europe's ING Direct Bucks U.s. Tradition ING Direct is one of the fastest-growing institutions in the U.S., with a strategy that treats banking as a price-sensitive commodity and other banks' customers as easy pickings.
The Motley Fool April 1, 2004 Selena Maranjian	How to Bank Online It can be easier than using a traditional bank, and you might earn more on your money.
Entrepreneur November 2007 James Park	A New Option for Penny Pinch-ING ING's new savings account is tailor-made for growing entrepreneurs.
The Motley Fool February 12, 2008 Dan Caplinger	Where You'll Find the Best Rates As customers have moved to the Internet for financial solutions, banks have paid attention.
Wall Street & Technology February 14, 2006	Small Businesses Big Biz for Banks Capturing small businesses as banking customers will be a top priority for many banks this year, according to a new report.
The Motley Fool January 23, 2006	All About Online Banking You may not need your bricks-and-mortar branch as much as you thought.
Bank Technology News April 2008 Anthony Malakian	Young Folks Ask Banks: Where's the Love? The youngest customers are the least loyal and the most willing to switch to new financial institutions. What can banks do to change this?
The Motley Fool September 7, 2005	How to Bank Online Consider online banking to save time, trouble, and money. Here are some tips.
The Motley Fool September 20, 2006 Ryan Popple	Farewell to Money Market Mutual Funds For the cash portion of a portfolio, money market mutual funds once offered a valuable service and paid out an acceptable return. Nowadays, direct Internet banking offers individual savings accounts that are risk-free and FDIC-insured. They also offer better returns.
The Motley Fool July 3, 2007 Selena Maranjian	Earn 5% on Your Cash If you're earning less than 4% on your cash, you're not trying hard enough.
The Motley Fool July 13, 2004 Rich Smith	Bank on Russia's Instability Western banks may profit from renewed uncertainty about Russian banks' stability.
Bank Systems & Technology December 23, 2007 Nancy Feig	Mobile Banking Experiencing Increased Adoption Mobile banking is causing a flurry of activity in the U.S. financial services industry.
The Motley Fool June 12, 2007 Tim Beyers	Yield to Yourself There's a reason famed scientist Albert Einstein called compound interest the most powerful force in the universe. Get it working in your favor with the accounts you use most.
U.S. Banker April 2008 Anthony Malakian	Banks Offer Bonuses to Entice Consumers to Start Saving The current subprime crisis might just push U.S. consumers to once again become savers. Banks need to find innovative bonuses to drive consumer funds back into savings accounts.
Bank Technology News January 2007 John Adams	Trustworthiness: Customer Loyalty Stems From Competence How important is security? New research says consumers hold banks to a higher standard than other retail business when it comes to safety and overall staff and institutional competence.
BusinessWeek March 14, 2005 Amey Stone	ING Direct: Bare Bones, Plump Profits ING Direct is now the largest online bank, and competitors are starting to pile in.
The Motley Fool April 27, 2006 Selena Maranjian	Small Percentages Matter Why bother focusing on your savings or checking account, when it just pays a relative pittance? Because that pittance can add up, that's why.
Bank Technology News June 2007 Glen Fest	Mobile Banking: Mobile Banking is Finally Almost Here. Really. An adoption surge, fueled by user technology and industry convergence, is expected to propel mobile banking's march to the financial services mainstream within three years.
Bank Systems & Technology March 30, 2007 Peggy Bresnick Kendler	What It Takes to Serve the Small and Mid-Size Business Market Banks looking to build their presence in the small and mid-size business market should focus on providing online tools that can help these customers become more efficient in handling their cash management and payment needs.
Fast Company March 2003 Scott Kirsner	Would You Like a Mortgage With Your Mocha? Who says banking has to be dull? Not the executives at ING Direct, who are banking on powerful technology and clever marketing to make a radical change in an industry that needs it. In less than three years, they've attracted more than a million customers. And they serve a pretty mean cappuccino.
Bank Systems & Technology January 30, 2008 Maria Bruno-Britz	City National Bank Appoints Rodney Banks VP of Commercial Banking Services Rodney Banks, new executive VP and manager of commercial banking services at Los Angeles-based City National Bank, says customer relationship management solutions are more vital now than ever before.
Bank Technology News May 2007 Larry Ponemon	Consumer Privacy: Top Banks Must Guard Against Breach of Faith The good news for banks, according to a study, is that most customers trust them with their personal data. The bad news is that one misstep will cost them dearly.
The Motley Fool September 27, 2005 Rich Smith	Cleaning House at Russia's Banks Roughly 20% of Russia's banks are slated to go out of business. After the cleaning of banking houses has run its course, Russian depositors should feel much more secure entrusting their savings to the surviving banks, to the benefit of whomever it is that owns them.
Bank Technology News February 2005 Lee Conrad	Trust Services: Union Bank Drops SEI in Favor of Itself Though the move is rare for a superregional bank, Union's decision to design a proprietary system not only addresses cost controls, but it also allows the bank to better serve clients.
Bank Technology News March 2002 Karen Epper Hoffmann	Online Banking Aligns Practices Now that the initial online flurry has subsided, Web-based banks are looking at ROI potential...
BusinessWeek March 14, 2005	ING Direct: "A Rebel With Cause" CEO Arkadi Kuhlman discusses how the online bank keeps costs down and handles high-maintenance customers and a flattening yield curve.
U.S. Banker February 2002 John Hackett	Deposits Grow Despite Drop in Rates The stock market has driven depositors into the arms of banks, but will this love dissolve if the market comes back?
Bank Technology News August 2001 David Rountree	Internet Banking Is About Banking, Not the Net Internet banking is about banking, not bells and whistles. The technology behind it -- a moving target itself -- is routinely assessed in the abstract, with the inevitable confusion of messenger and message...
InternetNews December 22, 2003 Colin Haley	Interest in Online Banking Grows Barring a major security breach, U.S. consumers will increasingly turn to bank Web sites, a new study concludes.
The Motley Fool August 15, 2006	Banking Alternatives Investors, don't think you're stuck with Federated First Financial. You might do better elsewhere.
Bank Systems & Technology February 1, 2007 Maria Bruno-Britz	Wachovia Offers Mobile Banking Product The bank's new product is set to provide users with anywhere access to account data.
Bank Systems & Technology November 4, 2003 Cynthia Ramsaran	Online Banking Comes of Age By keeping up to date with demands from online customers, banks finally are seeing increases in Internet traffic.
Bank Systems & Technology January 31, 2006 Peggy Bresnick-Kendler	Demographic Trends How are retail banking customer demographics changing? What is the significance of these trends?
U.S. Banker October 2007 Lee Conrad	How to Give the Love And Finesse the Cross-Selling The newest trend in small-business loyalty relationships may carry the rather bland moniker of "enterprise awards" or "enterprise loyalty," but the terms belie the importance of the one-two punch in perfectly grooming a group for cross-selling.
Bank Systems & Technology July 5, 2004 Ivan Schneider	The Price-Tag Mystery Even in a global economy, banking remains local.
Bank Systems & Technology March 29, 2006 Maria Bruno-Britz	Sticking With the Tried and True The days when large U.S. banks could sustain their old core systems on the IT version of life support are numbered, according to TowerGroup.
FDIC FYI May 18, 2004	An Update on Emerging Issues in Banking Trends in Community Banking... The Declining Number of U.S. Banking Organizations: Will the Trend Continue?... Community Banks: Their Recent Past, Current Performance, and Future Prospects...
The Motley Fool March 23, 2004	What's a Bank Really For? All banks are not created equal. Ensure yours serves you well.
The Motley Fool October 19, 2006 Ryan Fuhrmann	Commerce and Its Bank "Stores" If growth is important in your portfolio and you're also looking for some banking exposure, Commerce could be a good bet if it continues to grow at its historically impressive rates.
Bank Systems & Technology August 1, 2007 Nancy Feig	Banking Customers More and More Mistrustful of Financial Institutions It's not just security breaches that are causing consumers to lose faith in their financial institutions. Consumers in general are more demanding, and this attitude spills over into the relationships they have with their banks.
Bank Systems & Technology December 23, 2007 Peggy Bresnick Kendler	Banks Eye Wealth Management Market As baby boomers transition into retirement, the market for wealth management services is more promising than ever.
Bank Technology News August 2003	By The Numbers One of the major effects of check-image exchange is the eventual elimination of the float. The annual value of the float is about $5 billion, say banks, even in today's low-rate environment.
Bank Technology News June 2002 Jan Jaben Eilon	Small Business Entices Marketers With over 5 million small businesses in America, banks are realizing the potential in this market.
InternetNews December 21, 2007 Kenneth Corbin	A 'Building Year' For Mobile Banking Research firm Celent looks ahead to the coming year in banking technology.
Bank Technology News February 2001 Maria Bruno	The Citi that Never Lets You Sleep... Banks' intentions can easily become twisted and misguided to the point where customers -- the very ones who keep them in business -- are penalized...
Bank Technology News May 2001 Maria Bruno	E-Mania Takes Community Banks by Storm According to Grant Thornton, community banks must commit to big changes, or else...
The Motley Fool September 23, 2005 Rich Smith	Fools Want to Know, With Digital Insight An interview with CEO Jeff Stiefler on the online banking biz and the company's stock.
U.S. Banker May 2007 Kenneth Long	Reinventing the Checking Account Banks that haven't reinvented their checking accounts to better serve their customers, thus more firmly sealing them to the institutions, may soon find they have fewer customers about which to worry.
Bank Systems & Technology February 22, 2007 Bruno-Britz & Feig	B-to-B Payments Still Relies Heavily on Paper Though e-payments have caught on in just about every facet of consumers' lives, banks still are processing paper for their commercial clients. And while there are signs of progress, adoption rates of B2B e-payments aren't likely to increase any time soon.
Bank Systems & Technology May 31, 2004 Cynthia Ramsaran	Check Imaging at ATMs Attracts Users A decline in ATM deposits has banks using new technology.