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Reason July 2005 Julian Sanchez |
Ten Percent Solution The Transportation Security Administration's (TSA) Secure Flight passenger profiling system reforms stall at the gate: Congress established 10 criteria to ensure the program would both be effective and protect traveler privacy. A March report found that only one benchmark has been met. |
Reason June 2004 Brian Doherty |
Will It Fly The Federal Transportation Security Administration's (TSA) Computer Assisted Passenger Prescreening System II (CAPPS II) is behind schedule accroding to the General Accounting Office. |
InternetNews February 13, 2004 Roy Mark |
Airline Screening Program Gets Failing Marks A new Government Accounting Office report concludes that the Computer Assisted Passenger Prescreening System (CAPPS II) fails to meet funding criteria mandated by lawmakers. |
National Defense October 2007 Grace Jean |
TSA Prepares to Take Over Responsibility for Checking No-Fly Lists The Transportation Security Administration will compare passenger data to federal watch lists and transmit any matches to aircraft operators. |
Reason August 2003 Brian Doherty |
Suspected Terrorist Multimillionaire John Gilmore is suing the government to remain anonymous. Is this the last stand for privacy? |
BusinessWeek September 6, 2004 Kate Murphy |
Zipping Through Airport Security The Registered Traveler Program can get you to the front of the line, but for travelers, it boils down to what they value more -- convenience or confidentiality. |
InternetNews May 12, 2006 Roy Mark |
Americans Get Shaft Over Data Mining Finally - maybe - Congress is gaining courage in rolling back Bush's domestic spying program. |
InternetNews March 16, 2007 Roy Mark |
Data-Mine Time in The Senate Want to know what the government is collecting on you and what it's doing with the information? Good luck. |
Salon.com November 27, 2001 Peter J. Ognibene |
Memo to airports: Hire Big Brother Rigorous preflight screening of air travelers is the best way to prevent future terrorist attacks... |
National Defense April 2006 Grace Jean |
Aviation Security Remains Under Scrutiny Aviation security measures adopted since 9/11 have not significantly made passengers safer or have been cost effective, experts contend. They also noted that many weaknesses in the previous system remain, despite billions of dollars being spent to enhance air safety. |
Reason March 2005 Poole & Harper |
Transportation Security Aggravation Debating the balance between privacy and safety in a post-9/11 aviation industry. |
InsideFlyer July 2005 |
"AirShares" Could Replace Miles AirShare has been created with the aim of changing the way air travel is booked, particularly by business travelers. |
CRM May 31, 2011 Brittany Farb |
Passengers Are Increasingly Dissatisfied with Air Travel A new study shows customers are uncomfortable and inconvenienced. |
CIO January 1, 2003 Sarah D. Scalet |
Who Do You Trust? A "trusted traveler" program that would allow prescreened passengers to speed through airport security may not be all that trustworthy. |
CIO January 1, 2003 Scott Berinato |
Big Brother IT Right now, to the concern of some and the delight of others, formerly niche monitoring and tracking technology applications are being repurposed for more general, widespread use. Here are three you will encounter in 2003. |
Searcher June 2003 Miriam Drake |
You Ain't Seen Nothin' Yet: Patriot II on the Way This article focuses on the government's data mining, information gathering, database building programs, and Radio Frequency Identification Chips. |
Salon.com May 31, 2000 J A. Getzlaff |
Sexual harassment in the skies Frustrated passenger groped flight attendants |
CRM January 2013 Marshall Lager |
Flying Colors? Consider what your flight attendants can control before giving them attitude. Airline travel makes me think about customer experience. |
National Defense October 2014 Stew Magnuson |
TSA System May Make Boarding Passes Obsolete The Transportation Security Administration awarded MorphoTrust USA a contract to provide passport and driver's license scanners in airports, a step which will one day lead to the elimination of boarding passes. |
PC Magazine August 11, 2008 Logan Kugler |
8 Tricks to Beat Airport Delays These Web sites and flight tracking tools will help you get a leg up on other passengers and avoid getting stranded. |
HBS Working Knowledge August 31, 2011 Julia Hanna |
Improving Fairness in Flight Delays Airlines and the FAA don't like flight delays any more than passengers, but what's to be done? Researchers propose a "fairness" system that could save travelers time and service providers millions of dollars annually. |
Reason February 2004 James Bovard |
"Dominate. Intimidate. Control." The sorry record of the Transportation Security Administration |
InsideFlyer April 2006 |
Hyatt to Give Diamond Members Fast Track though Security Select Gold Passport members will have the opportunity to sign up for the "Registered Traveler" program, designed to give cardholders quick access to airport security lanes. |
Salon.com November 13, 2001 Damien Cave |
"It couldn't have come at a worse time" Former Transportation Secretary Sam Skinner explains how the crash of American Airlines Flight 587 will affect the air travel industry... |
National Defense July 2004 Joe Pappalardo |
Security Beat Airport Security Programs A Summer Priority... Data Mining Not Yet Ready To Take on Terror Cells... Maritime Test Center Off to Rolling Start... U.S. and Europe Reach Data-Sharing Accord... etc. |
The Motley Fool July 30, 2007 Dan Caplinger |
Air Travel Survival Guide Nothing's worse than needing a vacation from your vacation after dealing with travel difficulties. With the right combination of luck and skill, however, you can navigate yourself into a winning trip no matter what happens. |
Entrepreneur May 2006 Chris McGinnis |
Don't Sweat It Airports are expected to be more crowded than ever this summer, but you can breeze through this travel season like a pro. |
Salon.com July 28, 2000 Elliott Neal Hester |
Out of the Blue Lies in the sky: An inside look at United Airlines' abysmal service. |
Entrepreneur September 2009 Kim Orr |
The Traveler's Traveler Joe Sharkey logs thousands of miles a year to help business travelers find an easier route. |
PC Magazine July 13, 2004 Alan Cohen |
No Where To Hide The average American is listed in at least 50 databases, and that's not counting government files. Do you know what's in your cyber dossier? |
The Motley Fool November 30, 2011 Rebecca Lipman |
Airline Stocks: AMR in a Nosedive After Chapter 11 Filing Think there could be a rebound for the AMR and others in the airline industry? |
Fast Company April 2000 Heath Row |
Roadrules - Rule No. 18 Attend to your flight attendants. |
InsideFlyer June 2005 |
U.S., Canada Top of the World in Program Participation A survey of more than 1,000 business travelers in 10 countries reveals that business travelers have a wide range of preferences and perspectives on topics ranging from the value of rewards programs to the components that comprise an ideal business trip. |
The Motley Fool January 5, 2004 Selena Maranjian |
Starring Southwest Airlines Reality TV hits the airport in a transplant of a British series whose American incarnation will star Southwest Airlines |
AskMen.com Mark Jenkins |
Resolve & Avoid Air Travel Problems Despite your best plans, problems can arise with airline travel that will throw off your schedule and cause you a wide variety of frustration. |
Reason June 2007 Jacob Sullum |
'No Fly' No Go In 2010, nearly a decade after the 9/11 attacks brought home the importance of keeping suspicious characters off airplanes, the TSA hopes to launch a new system for distinguishing between harmless passengers and terrorists. If all goes well. |
InsideFlyer January 2008 |
Class Act Reasons for the downfall of service and amenities for coach class flyers is due to money. |
InternetNews November 30, 2004 Susan Kuchinskas |
ACLU Issues Warning on RFID Passports The American Civil Liberties Union claims the U.S. government is rushing the rollout of insecure, RFID-enabled passports in hopes of creating a de facto global identification standard. |
CRM December 1, 2005 David Myron |
Straighten Up and Fly Right A bad customer experience is only the beginning of a much bigger problem for sizeable airlines. Successful companies don't just sell products, they sell positive, personal customer experiences. |
Search Engine Watch November 9, 2005 Gary Price |
Real-Time Flight Tracking Want to check on the status of a flight that's currently in the air? The major search engines and other specialized services offer real-time flight tracking services that show you the status of major airline flights. |
The Motley Fool November 16, 2006 John Dutemple |
A Modest Proposal for Airlines An open letter to all airline CEOs. As the major airlines plan to consolidate once again, here are suggestions on how to run them right. |
Salon.com June 16, 2000 Elliott Neal Hester |
Out of the Blue: The delinquent-flier upgrade Like high-altitude ninjas, they abandon the crowded coach cabin for an unoccupied seat in first class. |
Salon.com December 14, 2000 Elliott Neal Hester |
Common cattle Every now and then, flight attendants must fly with the unwashed masses. It sucks... |
Salon.com May 16, 2000 Elliott Neal Hester |
Eating on the fly Better than anyone, flight attendants know the nightmare that is airline food. |
InsideFlyer January 2011 |
Randy Petersen's Opening Remarks 2011 will be the dawn of a new age of the enlightened frequent traveler. |
The Motley Fool July 6, 2005 Chuck Saletta |
Great Brands Are Tough to Beat Airlines lack brand loyalty, and their dreadful finances bear that out. Value investors avoid companies like these. |
CIO June 1, 2004 Susannah Patton |
Privacy Is Your Business What's the payoff for CIOs becoming privacy champions? Better business, more secure IT and a higher corporate profile. |
CIO March 1, 2004 |
Turn Off That Phone! - Airline Safety Flight navigation disrupted. Instrument readings corrupted. Cockpit radio communications confused. All because some people didn't turn off their mobile phones. |
Bank Systems & Technology March 5, 2010 Penny Crosman |
Most Banks Lack Key Data Privacy, Security Controls A Ponemon Institute study finds that while most financial services firms take some steps toward data security, many come up short in critical areas. |
CIO February 1, 2002 Lorraine Cosgrove Ware |
Invest in Privacy Policies and Keep Your Customers To maintain loyalty, it's important to consider your customers and recognize what other companies are doing to ensure their privacy... |