| Similar Articles |
|---|
 |
D-Lib
February 2003
Janes & Silverstein |
Question Negotiation and the Technological Environment People seeking answers or providing them now have many more options for "question negotiation", in the broadest Tayloresque sense. Consulting an information professional continues to be one of those options. In fact, such professionals can now be much more accessible.   |
Information Today
March 2001
Laverna Saunders |
Building the Virtual Reference Desk The distribution of electronic full text to users wherever they are has resulted in fewer transactions at the reference desk. Librarians, therfore, are eager to learn about using developments in digital reference services as a strategy for reaching patrons... |
D-Lib
February 2003
Jeffrey T. Penka |
The Technological Challenges of Digital Reference: An Overview This discussion of technological challenges associated with digital reference focuses on challenges libraries face in establishing and supporting an efficient, patron-focused digital reference service, based on library values. |
Searcher
September 2004
Coffman & Arret |
To Chat Or Not to Chat --- Taking Yet Another Look at Virtual Reference, Part 2 Chat reference has not turned out to be the panacea many libraries hoped for. Our funds are too limited and our reference and basic library services far too important to squander money on services that don't work. |
ONLINE
May/Jun 2003
Mick O'Leary |
QuestionPoint Fortifies Libraries in Internet Age QuestionPoint puts the collective expertise of libraries around the world at the service of an individual reference question. It promises to help libraries regain "information market share" from the public Web. |
D-Lib
February 2003
Barth & Bejune |
The Virtual Reference Librarian's Handbook, by Anne Grodzins Lipow Instead of advocating a 'one-size-fits-all' approach to virtual reference planning, Lipow has created a set of questions and exercises that help guide librarians through the maze of complex issues surrounding the extension of a library's current reference services into the virtual realm. |
PC Magazine
February 26, 2009
Neil Randall |
Windows 7 Libraries Before your new operating system can be useful, you need to understand how it organizes your data. |
Information Today
June 10, 2002
Barbara Quint |
QuestionPoint Marks New Era in Virtual Reference QuestionPoint stems from an arrangement between the Library of Congress' Public Service Collections Directorate and OCLC to provide libraries with access to a growing collaborative network of reference librarians in the U.S. and around the world. |
D-Lib
June 2000
Diane Nester Kresh |
Offering High Quality Reference Service on the Web Today's researchers need to find quickly information that is usable, relevant, authoritative and verifiable. To meet that need, libraries must adapt our traditional strengths of acquiring, describing, and serving information to an environment that is not bound by time or physical place... |
D-Lib
February 2003
Abby A. Goodrum |
Visual Resource Reference: Collaboration Between Digital Museums and Digital Libraries The question faced by libraries, museums, and other cultural heritage institutions in this world of visual information is how to respond to a growing public demand for 'round-the-clock' networked accessibility to multimedia, images and image collections. |
D-Lib
February 2003
R. David Lankes |
Current State of Digital Reference in Primary and Secondary Education This paper examines the domain of digital reference services for and by the primary and secondary education community. Data is provided to demonstrate the current understanding of education question types and education users in digital reference. |
ONLINE
November 2000
Mick O'Leary |
Grading the Library Portals The ideal library portal will have the most thorough coverage possible in several areas of the library profession for all types of libraries... |
D-Lib
June 2003
Kenney et al. |
Google Meets eBay: What Academic Librarians Can Learn from Alternative Information Providers This paper presents the results of a modest study to compare and contrast its digital reference services with those of Google Answers. The study provided an opportunity for librarians to gain insights into how Google's approach to service development and delivery has made it so attractive. |
Information Today
September 4, 2007 |
Call for Librarians to "Slam the Boards" on Sept. 10 To raise library services awareness, librarians are being urged to "slam the boards," such as Yahoo! Answers, Amazon's Askville, The Wikipedia Reference Desk, and others -- answering as many questions as they can using authoritative sources. |
ONLINE
Sep/Oct 2002
George R. Plosker |
Conducting User Surveys: An Ongoing Information Imperative Remaining relevant to users is critical to library survival. What better way both to ascertain what users desire and to inform them of capabilities they are unaware of or don't use? Practical tips and suggestions on how to go about doing such a survey |
Information Today
October 2000 |
brarydog.net Launches Web Portal for Students The Public Library of Charlotte and Mecklenburg County (PLCMC) has announced the launch of brarydog, a gateway to the Web that's designed especially for students... |
Searcher
August 2004
Coffman & Arret |
To Chat Or Not to Chat --- Taking Another Look at Virtual Reference, Part 1 Add it all up and one can see that virtual reference built on chat technology is a pretty expensive proposition. |
D-Lib
September 2006
Choi & Rasmussen |
What Is Needed to Educate Future Digital Librarians: A Study of Current Practice and Staffing Patterns in Academic and Research Libraries Digital libraries are the future of academic and research institutions, and digital professionals will be required to have more breadth and depth of knowledge and skills across the dimensions of traditional library knowledge, technology, and human relations. |
Searcher
September 2008
Stephen Abram |
Evolution to Revolution to Chaos? Reference in Transition Those of us who prepare for an emerging new world balance of personal service -- virtual, in-person, and computer-mediated -- will be better prepared than those who wait and see. It's a new Renaissance in libraries. |
Information Today
June 16, 2003
Barbara Quint |
LSSI Sells Virtual Reference Operation to Tutor.com LSSI (Library Systems and Services, Inc.) has sold its Reference Division to Tutor.com, an online homework help and educational service. The acquisition includes LSSI's Virtual Reference ToolKit, Web Reference Services, and Integrated Reference Management System with RefTracker. |
ONLINE
January 2001
Bill Mickey |
Open Source and Libraries An interview with Dan Chudnov, who spoke at length about open source and how library methodologies and philosophies run parallel with the motivations behind the free software movement... |
D-Lib
March 2003
Susan Gibbons |
Building Upon the MyLibrary Concept to Better Meet the Information Needs of College Students Librarians cannot afford to be complacent in the knowledge that college students consider it easier to find resources using the Internet than by using the library. |
Information Today
August 26, 2002
Barbara Quint |
divine Launches Virtual Reference Desk Software A new player has entered the burgeoning field of virtual reference support. divine, Inc., a relative newcomer to the information industry, has announced that it will start marketing Virtual Reference Desk software built around NetAgent, its customer interaction management software. |
D-Lib
September 2002
Green et al. |
Coming to TERM: Designing the Texas Email Repository Model This article explores access to and long-term preservation of digital records in state government settings using the Open Archival Information System Reference Model to design a repository for managing email records in the state of Texas. |
Information Today
June 28, 2010 |
Reference Universe now links to CQ Researcher and to CREDO Reference Reference Universe is an information service designed specifically to unlock a library's reference collection. |
Information Today
August 23, 2004
Barbara Quint |
OCLC Acquires 24/7 Reference Services Two of the nation's leading virtual reference services have merged. The Metropolitan Cooperative Library System has transferred the assets of its popular 24/7 Reference operation to OCLC, the world's largest library network. |
Searcher
April 2012
Steve Coffman |
Feature: The Decline and Fall of the Library Empire The past 30 years of library history is littered with projects and plans and sometimes just dreams of ways the library might play a more pivotal role in the digital revolution that continues to transform the information landscape around us. |
D-Lib
February 2003 |
In Brief Report on the First AHDS Copyright and Digitisation Workshop... Getting a Handle on Federal Information: Persistent Identification Using Handles... Report on the 4th Annual Virtual Reference Desk (VRD) Conference... Multilingual Applications of the DOI: the mEDRA Project... etc. |
Information Today
December 19, 2011 |
Oxford Digital Reference Shelf to Re-Launch in 2012 This will be the essential hub to all Oxford University Press reference content, re-launching with improved functionality and design. |
D-Lib
May/Jun 2011 |
In Brief and In the News A new step toward digital library foundations... Scholarly reading and the value of library resources... Reposit: positing a new kind of repository deposit... |
T.H.E. Journal
December 2005
Chris Balsano |
School Libraries Go Interactive An Illinois high school library uses online forms to stay in contact with the needs and requests of students and teachers. |
Information Today
August 3, 2009
Paula J. Hane |
Library Reference Services Are on an Info Quest The patrons of approximately 50 libraries from all over the U.S. are now able to text a question from their mobile phones to 309-222-7740 and a "real, live librarian" will respond within minutes. |
Information Today
September 8, 2008 |
Credo Reference Launches Improved Interface Credo Reference, the online reference library, has completely updated and enhanced its interface. |
D-Lib
April 2007 |
Setting the Foundations of Digital Libraries: The DELOS Manifesto The DELOS Network of Excellence on Digital Libraries now envisions a Digital Library as a tool at the center of intellectual activity having no logical, conceptual, physical, temporal, or personal borders or barriers to information. |
CRM
July 2012
Kelly Liyakasa |
Juniper Networks Adds Value to Customer References Metia Enterprise Reference Manager helps streamline efforts and empower the sales team. |
D-Lib
May/Jun 2010
Xihui Zhen |
Overview of Digital Library Development in China The greatest challenges for Chinese national digital library projects are digital resource construction and a design of services provision. |
D-Lib
Nov/Dec 2011
Michalis Gerolimos |
Academic Libraries on Facebook: An Analysis of Users' Comments This paper examines users' comments on the Facebook pages of 20 American academic libraries and subdivides them into 22 categories. |
ONLINE
Nov/Dec 2003
George R. Plosker |
The Information Industry Revolution: Implications for Librarians Does the word "library" adequately convey the utility and value of what librarians, and in this case, corporate or special librarians, contribute to their organizations? |
T.H.E. Journal
January 2001 |
Faculty and Reference Librarians A Virtual Dynamic Duo At Santa Fe Community College (SFCC) in Gainesville, Fla., continuous steps are underway to facilitate the redesign of teaching and learning environments as a proactive measure for remodeling old styles of instruction in order to blend newer styles of education effectively in a digital age... |
Search Engine Watch
December 20, 2005
Mary Ellen Bates |
A Pair of Web Pathfinding Gems Though we rely heavily on search engines these days, sometimes a good 'old fashioned' human edited directory is a better choice for helping us locate high quality information on the web. |
T.H.E. Journal
October 2005 |
Ohio's Virtual Reference Service Receives $1.12M Approval The State Library Board of Ohio has approved $1.12 million in Library Services and Technology Act funds for year two of the state's innovative KnowItNow 24x7 virtual reference service. |
D-Lib
October 2001 |
Clips and Pointers Proceedings of the First ACM/IEEE-CS Joint Conference on Digital Libraries... Knowing What Students Know: The Science and Design of Educational Assessment... CORDIS Focus Results Supplement on Multimedia Content and Tools... etc. |
D-Lib
Jul/Aug 2011
Gerolimos & Konsta |
Services for Academic Libraries in the New Era The aim of this paper is twofold. The primary focus is to research and document the integration of services based on the web into the framework of academic libraries. |
D-Lib
January 2003
Mitchell et al. |
iVia Open Source Virtual Library System iVia is an open source Internet subject portal or virtual library system. |
Information Today
May 12, 2008 |
Altarama Acquires Docutek's Virtual Reference Librarian plus Business The Virtual Reference Librarian plus (VRLplus) system is used to provide live reference services over the web by more than 200 academic, public, special, and school libraries, and consortia. |
D-Lib
July 2001 |
In Brief Visual Interfaces to Digital Libraries... Project ANGEL: Guidance and Guardianship for Networked UK Learners... The City of Los Angeles Spatial Index is Now Available on the Internet... Caltech Registers Two Repositories with the Open Archives Initiative... etc. |
PC Magazine
February 17, 2004
Janet Rubenking |
Your Library Online With a library card and an internet connection, you can access a wealth of data from your public library. |
Searcher
August 2002
Cynthia L. Shamel |
Building a Brand: Got Librarian? Librarians need to do a better job of getting their message out (and conveying a sense of their usefulness) to the business community at large. |
D-Lib
Jul/Aug 2002
James Ghaphery |
My Library at Virginia Commonwealth University: Third Year Evaluation My Library is a personalization tool that allows the library user to consolidate frequently used library resources and services. Since 1998, My Library has been available as a web page to users of the Virginia Commonwealth University Libraries. |
Information Today
July 5, 2005
Barbara Quint |
OCLC Pilots Traditional Libraries into Web Services The library service has become more active on the Internet in an effort to make users aware of library holdings and offerings. |
