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CRM
January 10, 2014
Leonard Klie |
IBM Invests Over $1 Billion in Watson for Analytics and Big Data IBM's Watson supercomputer now has its own group within IBM and a budget of $1 billion to grow its technology and partner ecosystems.   |
CRM
March 2015
Leonard Klie |
The 2015 CRM Rising Stars: IBM's Watson Brings Cognitive Computing to Customer Support Partners and customers are lined up to bring the supercomputer into the contact center. |
CRM
October 8, 2014
Maria Minsker |
IBM Debuts Watson-Powered Apps in the Cloud Developed by IBM's Ecosystem Partners, the apps represent a new era of computing. |
Information Today
December 16, 2014 |
IBM Releases Freemium Version of Watson Analytics IBM rolled out a public beta version of its cloud-based IBM Watson Analytics service. |
The Motley Fool
April 21, 2011
Arlene Weintraub. |
5 Questions for IBM on Watson, Jeopardy, and Real-World Applications for Sophisticated Analytics Can IBM's Watson computer be useful in hospitals and emergency rooms? |
CRM
July 24, 2015
Leonard Klie |
Purple Forge Taps IBM Watson For City Customer Self-Service App As an IBM Watson ecosystem partner, Purple Forge is leveraging Watson technology to improve the customer service experience for the City of Surrey in British Columbia, Canada. |
CRM
September 12, 2013 |
IBM Customer Experience Lab Reveals New Products IBM's innovations center on mobile, social, cloud, and big data initiatives. |
InternetNews
May 11, 2010 |
IBM Updates SPSS for Enterprise Social Media IBM refreshes its SPSS line of predictive analytics software for social media in the enterprise, offering firms the ability to track and analyze Web content for things like changes in customer sentiment. |
CRM
July 17, 2012 |
Salesforce Radian6 Delivers New Insights An expanded partner ecosystem also caps the Radian6 social media monitoring and listening tool. |
CRM
October 3, 2014 |
Sendible Launches Sendible 360 Social Media Platform Sendible 360 simplifies social media interactions for businesses. |
Search Engine Watch
August 16, 2010
Kaila Strong |
Targeting Your Facebook Messaging For the Greatest Impact Understanding your audience and interacting with them appropriately is the key to unlocking your success on Facebook. Get to know them, figure out what makes them want to engage with your brand, rinse, and repeat. |
CRM
January 2016
Leonard Klie |
IBM Merges Weather and Business Forecasts Big Blue's purchase of The Weather Company enhances its ability to provide business insights |
CRM
October 8, 2013 |
Digimind Launches Social Media Monitoring Platform Digimind Social offers a single tool for real-time discovery of true online presence, reach, and influence. |
Search Engine Watch
October 12, 2010
Garry Przyklenk |
How to Get Actionable Insights From Social Media Measurement and Monitoring Tools Social media monitoring tools provide a ton of data that you can use for brand management, generating leads, business development, and customer service. Here's how to cut through the noise and find your way to big profits. |
CRM
June 21, 2012 |
IBM Launches New Class of Analytics Software IBM has released new predictive analytics software that automatically correlates and analyzes big data to help clients embed hyper-intelligence into every business decision. |
CRM
June 11, 2014
Sarah Sluis |
IBM Watson to Answer Queries on Genesys Platform First integrated call center operation of Watson could go live this year |
Fast Company
Austin Carr |
IBM's Watson Food Truck Brings The Supercomputer To The Kitchen This weekend in Austin, IBM showed off Watson's Cognitive Cooking program, a system that taps into the supercomputer's analytics and machine learning tools to whip up novel recipes, depending on user tastes and food preferences. |
CRM
September 24, 2015
Oren Smilansky |
SocialBro Leverages IBM Watson to Offer Personality Insights to Marketers Cognitive computing capabilities powered by IBM Watson aim to help marketers appeal to select audiences. |
IEEE Spectrum
January 2013
Eliza Strickland |
IBM's Watson Goes to Med School This AI program mastered "Jeopardy!" Next up, oncology. IBM scientists hope health care will be the killer app for Watson, an AI with phenomenal skills in natural-language processing. |
CRM
November 12, 2012
Judith Aquino |
Attensity Rolls Out Analytics Suite for Product Launches The New Product Introduction solution lets marketers track online sentiment around new releases. |
CRM
July 25, 2013 |
IBM Releases Digital Experience Software The app makes it easier to create and track digital marketing materials. |
InternetNews
February 14, 2011 |
IBM Watson Taps Linux to Win Jeopardy IBM is stepping into the quiz-show arena with its Watson supercomputer powered by Novell's SUSE Linux Enterprise Server, among other operating systems. |
CRM
March 2015 |
The 2015 CRM Service Awards: Rising Stars Our six Rising Stars proved their dedication to improving customer service via a variety of channels. |
CRM
August 2012
Van der Linden & Jain |
Bringing Science to the Art of Sales Seven principles for boosting business through analytics. |
National Defense
September 2015
Taylor Feuss |
IBM Watson Applied to Intelligence Problems IBM's cognitive computer system, Watson, which once beat Jeopardy's top human players, can assist in situations specific to defense and intelligence communities, product officials said. |
Knowledge@Wharton
July 2, 2003 |
IBM and its Legendary Founder: Flawed Genius Kevin Maney's "The Maverick and His Machine: Thomas Watson, Sr. and the Making of IBM" is extraordinarily well-researched and balanced. He brings Watson to life, blemishes and all. |
Search Engine Watch
November 16, 2009
Ron Jones |
Facebook Marketing 101 Tips on promoting your Facebook fan page, engaging your audience, and how to be found in real-time searches. |
Search Engine Watch
December 13, 2010
Nathan Linnell |
It's Time for True Social Media Analytics A social media analytics tool that brings together data from Facebook, YouTube, Twitter, social media monitoring, analytics, and advertising has the potential to drastically alter how we analyze and evaluate our social media efforts. |
CRM
September 2012
Leonard Klie |
The Numbers Game Sports teams struggle with collecting and analyzing data about their supporters. |
CRM
July 20, 2015 |
Talend Joins the Salesforce Analytics Cloud Ecosystem The new integration lets users move their data into the Salesforce Analytics Cloud. |
The Motley Fool
March 13, 2006
Stephen D. Simpson |
Watson Pays Up to Stay in the Game Watson gets bigger, but how much better? The company is buying Andrx for $25 a share. Investors, take note. |
InternetNews
February 18, 2011
Stuart J. Johnston |
IBM's Watson Goes from Jeopardy to Medicine After its supercomputer flattened two human challengers at Jeopardy, IBM announced a collaboration with a leading voice technology firm to teach the computer bedside manners. |
Search Engine Watch
December 28, 2010
Garry Przyklenk |
Web Analytics Year in Review 2010 Web analytics this year became less about focusing on meaningless data reports and more on revenue growth, cost-savings, and improved customer satisfaction associated with data driven decision-making. |
Information Today
February 17, 2011
Erik Arnold |
IBM's Watson Defeats Humans in Jeopardy! Battle There's little doubt this was a showcase for the advancement in natural language computation. The project itself was dubbed DeepQA at IBM. Question answering is defined in the field of information retrieval as the task of answering a question posed in natural language. |
CRM
June 2015
Maria Minsker |
The 3 Ds of the Internet of Things It's all about connecting devices, data, and development platforms |
CRM
May 13, 2015
Oren Smilansky |
IBM Amplify Day 1: Crafting Relevant Messages for Customer-to-Business At its annual conference, the company introduced unified analytics capabilities to enable relevant and timely messaging. |
CRM
November 2012
Leonard Klie |
Companies Struggle to Manage Customer Analytics A Forrester report highlights big data challenges companies face. |
Insurance & Technology
April 15, 2009
Nathan Conz |
IBM Launches Analytics-focused Consulting Practice IBM Has Launched IBM Business Analytics and Optimization Services, a Large Analytics-Focused Practice Within Its Global Business Services Group. |
CRM
July 12, 2013
Jessica Valenzuela |
Make Big Data Equal Big Sales Mobility is the modern-day pocketknife for sales reps. |
Fast Company
April 1, 2011
Rachel Z. Arndt |
David Ferrucci on Watson, the Jeopardy Supercomputer The principal investigator for IBM's DeepQA/Watson project led the creation of the Jeopardy-playing robot, Watson. The robot is built on data-analysis technology that could have applications in myriad sectors. |
Financial Advisor
March 2012 |
Elementary, My Dear Watson International Business Machines Corp.'s Watson computer, which beat champions of the quiz show "Jeopardy!" a year ago, will soon be advising Wall Street on risks, portfolios and clients. |
CRM
April 27, 2015 |
Talkwalker Introduces IQ Apps for Social Data IQ Apps helps companies to use social data to make informed decisions. |
BusinessWeek
June 14, 2004
Steve Hamm |
Thomas J. Watson Jr.: Junior Achievement The innovative CEO brought IBM, and American business, into the age of computers. |
CRM
December 2014
Leonard Klie |
5 Hot Customer Service Technologies The latest innovations add a sense of immediacy to customer interactions. |
Search Engine Watch
March 7, 2008
Kevin Newcomb |
Google Analytics Adds Industry Benchmarking Users who opt into the new program will be able to compare their site's performance against the rest of their industry or another industry. |
CRM
November 2012
Judith Aquino |
Transforming Social Media Data into Predictive Analytics More organizations are leveraging psychographic data to forecast positive -- and negative -- results. Companies are eagerly listening to what is being said about their brands and searching for ways to take advantage of all this data. |
Information Today
February 20, 2014 |
Thomson Reuters Eikon Monitors Tweets The Thomson Reuters Eikon market analytics and trading software for financial professionals now includes news sentiment data and sentiment analysis of Twitter feeds. |
PC Magazine
February 17, 2011
Lance Ulanoff |
IBM's Watson Makes Our PCs Look Bad The computer triumph over humans on Jeopardy! shows consumers what's possible and will leave them wanting more. |
U.S. Banker
July 2011
Glen Fest |
Hoping to Make Watson Elementary Key players in payments are discussing how technology in IBM' s supercomputer Watson might revolutionize fraud monitoring or credit evaluation, and even sit in for human operators. |
CRM
January 13, 2014
Sarah Sluis |
At NRF's Big Show, IBM CEO Frames Big Data as a Natural Resource The convergence of mobile, social, and the Internet of Things is creating more data to refine than ever for retailers. |
