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InsideFlyer March 2014 |
Delta: The Industry's Canary in a Coal Mine It's been three years since rumors first began leaking out of Atlanta that Delta was considering modifying their popular SkyMiles frequent flyer program from a "mileage-based" program to a "revenue-based" program. |
InsideFlyer April 2014 |
Letters We are sharing some of the comments we received from the new InsideFlyer blog about the changes coming to the Delta SkyMiles program in 2015. |
InsideFlyer August 2009 |
Clear No More Clear, the service to help frequent flyers get through security at airports more quickly, has ceased operations. |
InsideFlyer August 2014 |
Revenue-Based FFPs What the move to revenue by major frequent flyer programs really means for members |
InsideFlyer October 2005 |
Delta to Merge "Grandfathered" Miles with Newer Ones Delta Air Lines is telling longtime customers that its oldest frequent flyer program is going away next year, but its points will still be usable. Member reaction has been mixed. |
InsideFlyer April 2009 |
Delta and Midwest Delta Air Lines has announced a marketing and frequent flyer partnership with Midwest Airlines that will start later this year. |
InsideFlyer September 2013 |
Randy Petersen's Opening Remarks Randy offers remarks on the new leadership role American AAdvantage is taking in creating a channel for third-party enterprises like AwardWallet to offer unique services for members of frequent flyer programs and comments on other developments. |
InsideFlyer January 2009 |
Alaska and Delta Flight Bonus Delta Air Lines and Alaska Airlines have announced they are becoming "preferred alliance partners" and customers of both airlines will benefit from being able to use each airline's lounges and reciprocal frequent flyer benefits. |
InsideFlyer May 2012 |
Randy Petersen's Opening Remarks Randy writes about the return of the Freddie Awards and the recent news that Delta Air Lines is looking to purchase an oil refinery. |
InsideFlyer January 2011 |
Randy Petersen's Opening Remarks 2011 will be the dawn of a new age of the enlightened frequent traveler. |
InsideFlyer November 2006 |
Going, Going, Gone As part of Delta's "streamlining" of the SkyMiles program all of the old Frequent Flyer Miles will be converted into the newer SkyMiles. |
InsideFlyer July 2014 |
Travel Talk - Annual Interview Issue We take a behind-the-scenes look into frequent travel programs and talk one-on-one with those making decisions that will have an effect on frequent flyers everywhere. |
InsideFlyer June 2012 |
Randy Petersen's Opening Remarks Are both US Airways and Delta considering changes to their existing frequent flyer programs featuring a conversion to revenue-based programs? With the changes that have already impacted this industry (miles as an industry?), there's a very strong argument that this is the way of the future. |
InsideFlyer October 2014 |
Ethics of a Mile Do you own your frequent flyer miles, or does the airline own the miles in your account? If you earn the miles, do you have the right to dispose of them as you see fit? |
InsideFlyer April 2013 |
Randy Petersen's Opening Remarks Later this month at the corporate headquarters of USA Today, the 25th annual Freddie Awards will be presented, honoring frequent travel programs voted as the best by frequent travelers from around the globe. |
Fast Company Neal Ungerleider |
Delta's Fancy New Upgrade Could Put You On A Private Jet Starting this week, a select number of Delta's commercial flyers will be eligible to board one of its private jets, Bloomberg writes. |
InsideFlyer June 2010 |
United and Continental Merger The new United Airlines will surpass Delta Air Lines as the world's largest carrier and serve 370 destinations in 59 countries. |
InsideFlyer June 2009 |
Bonus Offer Bonanza Frequent flyers have flocked to the current spate of EQM promotions by several airlines that end June 15, 2009. |
InsideFlyer January 2006 |
Who, What, Where and Why - Frequent Flyer Programs in 2006 Alaska Airlines Mileage Plan... American AAdvantage... Delta Air Lines SkyMiles... Diners Club Rewards... Southwest Airlines Rapid Rewards... etc. |
InsideFlyer September 2009 |
Randy Petersen's Opening Remarks Read why Randy Petersen thinks the world has fallen in love with frequent flyer programs once again. |
InsideFlyer July 2011 |
Delta Award Booking Delta inventory can now be searched using Air France's website. |
InsideFlyer October 2013 |
Travel Blogs Frequent travelers in general are a connected and well-informed group of people so it's no surprise that many have taken to the blogosphere to share their knowledge of all things miles and points. |
InsideFlyer June 2014 |
InsideEdition As of last month, Delta Sky Clubs will no longer offer guest privileges to Alaska Board Room members. |
InsideFlyer September 2008 |
Driving Miles The best ways to top up your miles and points when renting cars. |
InsideFlyer October 2007 |
The (Unlawful) Sale of Awards Thousands, if not millions, of frequent flyers have wondered, "Why can't I do with my frequent flyer miles as I wish? They are my miles, after all." And on several occasions they have found themselves making their case in court. |
InsideFlyer March 2011 |
Randy Petersen's Opening Remarks Are SkyMiles and Rapid Rewards carrying the torch for the industry? |
InsideFlyer September 2012 |
Randy Petersen's Opening Remarks Historically, all loyalty programs have been accused of jealously guarding their members' data. But the suggestion from AAdvantage of a commercial agreement might mean that the program is working to become a gateway -- becoming a more open model for those who wish to work with AAdvantage. |
InsideFlyer November 2006 |
Rumors Are Just ... Rumors A look at the possible financial woes of the big airlines and how it might affect frequent flyer programs. |
InsideFlyer August 2009 |
Double Skymiles Until Year's End Delta SkyMiles members who carry a SkyMiles credit card from American Express can earn double miles on all Delta and Northwest flights through Dec. 31, 2009. |
InsideFlyer June 2009 |
A New Deck of Cards It might be time to take a close look at the way you use your credit card for travel awards. |
InsideFlyer November 2012 |
Randy Petersen's Opening Remarks Just because Halloween was just upon us doesn't mean that this column is about creepy crawly things, but rather it's about the creep of changes certainly to come from your frequent flyer program. |
InsideFlyer November 2003 |
In Search of a Strategy: The Changing Face of Elite Status In the new world order of frequent flyer programs, all things elite are not created equal. Some programs are redefining what it means to be, and to become, elite. Is this the frequent flyer version of cutting off your nose to spite your face? |
InsideFlyer August 2004 |
Perception/Reality People complain about the difficulty of redeeming frequent flier awards. We decided to put the perception to a test by actually calling the airlines and trying to book awards. |
InsideFlyer June 2011 |
Randy Petersen's Opening Remarks Randy imagines the world without frequent flyer miles. |
InsideFlyer August 2011 |
60 Seconds with Delta SkyMiles Diamond Medallion Member Ron Hernandez He bid more than 483,000 miles in an online auction to win the opportunity to help build houses in China with Delta and Habitat for Humanity. |
InsideFlyer March 2009 |
Top Business Executives 25 executives in the business travel industry whose decisions held the greatest sway over the industry in 2008. |
InsideFlyer July 2012 |
Randy Petersen's Opening Remarks Frontier, which recently cut back severely on its daily service to Milwaukee is now offering Wisconsin members of their EarlyReturns program a one-time opportunity to transfer their frequent flyer miles to the Delta SkyMiles program. |
InsideFlyer May 2011 |
Frequent Flyers Flock to Social Media Here's a look at how online communities are changing the face of travel loyalty programs. |
InsideFlyer March 2013 |
Sky Warriors We asked 8 seasoned travelers the same 5 questions about their preferences in frequent flyer programs and helpful hints while traveling. |
InsideFlyer May 2006 |
The Big 2-5 -- Celebrating 25 Years of Frequent Flyer Programs Frequent flyer programs have come a long way and carved their own niche these past two and a half decades. |
InsideFlyer January 2008 |
Theory of Evolution When Darwin posed that complex creatures evolve from more simplistic ancestors, little did he know that he was also forecasting the evolution of frequent flyer programs. |
InsideFlyer November 2014 |
Frequent Traveler University - D.C. The event will feature "everything you need to know about travel, miles and points" and is open to everyone who has an interest in maximizing their frequent travel. |
InsideFlyer January 2014 |
60 Seconds with Matteo Sarzana, CEO & Founder, avionerd.com Avionerd is a new mobile app with the goal to connect frequent flyers who have elite status with other travelers so that the elite members can share their status privileges with the not so frequent flyers. |
InsideFlyer December 2005 |
What's Number One on This Year's List? The perfect gift for your frequent traveler this year is Mileage Pro, an insiders guide to frequent flyer bonus programs. |
InsideFlyer January 2009 |
The [New] Delta Workbook A checklist for members of Delta SkyMiles and Northwest WorldPerks to guide them through the upcoming merger. |
InsideFlyer February 2009 |
Randy Petersen's Opening Remarks A look at the future of award redemptions, plus a cautionary tale. |
InsideFlyer April 2014 |
Frequent Flyer Fickleness Just as Web patrons are prone to bounce from one website to another, so do a growing number of frequent flyer program members switch from one program to another. |
InsideFlyer June 2007 |
Miles Metropolis A few cautionary tales of how far some people will go to get free flights and look at legitimate, but what some might call extreme, ways to get miles. |
InsideFlyer September 2004 |
Personality Quiz What kind of frequent flyer are you and what does your choice of programs say about you? |
InsideFlyer January 2005 |
The Crystal Ball: Picks and Predictions for the Year Ahead Take a peek at some prognostications for the friendly skies in 2005: We're talking program consolidations, more member power and other intriguing developments. |