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InsideFlyer
August 2014 |
Revenue-Based FFPs What the move to revenue by major frequent flyer programs really means for members   |
InsideFlyer
March 2014 |
Delta: The Industry's Canary in a Coal Mine It's been three years since rumors first began leaking out of Atlanta that Delta was considering modifying their popular SkyMiles frequent flyer program from a "mileage-based" program to a "revenue-based" program. |
InsideFlyer
December 2012 |
PointsHound Bonus Miles Frequent flyer program members can now earn miles when making hotel reservations through PointsHound.com. |
InsideFlyer
August 2012 |
Battle for Milwaukee Last month, we wrote about Frontier Airlines' declining presence in Milwaukee and their promotion offering EarlyReturns members the ability to convert all of their EarlyReturns miles into Delta SkyMiles at a 1:1 ratio through Aug. 31, 2012. |
InsideFlyer
May 2013 |
Opening Remarks The exercise of knowing when to hold and when to fold with a loyalty program is often one of emotional hand-wringing that even the veteran frequent flyer such as myself can go through if you are engaged in the value of your currency and benefits like I am. |
InsideFlyer
April 2012 |
High Flyer or Big Spender We look at the differences between FFPs that reward flyers for the miles they fly or the amount they spend. |
InsideFlyer
October 2014 |
Ethics of a Mile Do you own your frequent flyer miles, or does the airline own the miles in your account? If you earn the miles, do you have the right to dispose of them as you see fit? |
InsideFlyer
August 2009 |
Frontier/Midwest's New Republic Subject to court approval, Frontier Airlines will become a wholly-owned subsidiary of Republic Airways Holdings, Inc., after Frontier completes its Chapter 11 restructuring later this year. |
InsideFlyer
July 2012 |
Randy Petersen's Opening Remarks Frontier, which recently cut back severely on its daily service to Milwaukee is now offering Wisconsin members of their EarlyReturns program a one-time opportunity to transfer their frequent flyer miles to the Delta SkyMiles program. |
InsideFlyer
February 2009 |
Frontier's AirFairs A sign of the "a la carte" times, all-coach seating Frontier Airlines recently introduced their new "AirFairs" pricing structure where travelers can choose from three fare levels, from bare bones to all-inclusive perks including bonus frequent flyer miles. |
InsideFlyer
May 2010 |
Frontier Changes Frontier Airlines EarlyReturns is making some changes to its program in an effort to align the program more closely with Midwest Airlines. |
Fast Company
November 1999
Amy Wilson |
I Can See for Miles New and interesting ways to earn -- and spend -- your frequent flyer points. |
InsideFlyer
October 2012
Ric Garrido |
Hotel Miles Most frequent flyer programs allow members to earn miles when staying at hotels. The table below shows which airlines partner with each of the 10 major global hotel loyalty programs. |
InsideFlyer
November 2013 |
Randy Petersen's Opening Remarks I've occasionally commented on a malady known to frequent flyers as FOC -- fear of change. While FOC can also mean fear of coach, the meaning for me this time is related to my struggle around upcoming changes to the Frontier Airlines EarlyReturns program. |
InsideFlyer
December 2008 |
Naughty or Nice? Here's a look back at 2008. What happened, how frequent flyers reacted and what, if anything, you can do about it. |
InsideFlyer
January 2015 |
7 Frequent Flyer Myths Debunked To explore frequent travel myths versus facts, we asked BoardingArea and Prior2Boarding bloggers to share their expertise and added a bit of our own expertise. |
InsideFlyer
December 2003 |
Best Bets iDine has the best mileage-earning opportunity, with members earning five miles per dollar spent... Members of Choice Privileges can earn a free night after two stays at participating hotels... Alaska Airlines members can earn bonus miles based on segments flown... etc. |
InsideFlyer
November 2006 |
Going, Going, Gone As part of Delta's "streamlining" of the SkyMiles program all of the old Frequent Flyer Miles will be converted into the newer SkyMiles. |
InsideFlyer
December 2012 |
A look at 2012 We're taking a look at the year from the point-of-view of frequent flyers, pointing out the bonuses and program changes that made us smile or frown in the hotel and airline industries. |
InsideFlyer
April 2012 |
Randy Petersen's Opening Remarks Randy looks at the fate of Frontier Airlines and American Airlines. |
InsideFlyer
October 2009 |
Cash and Miles/Points We take a close look at the cash plus miles or points options for award redemption. |
InsideFlyer
July 2014 |
Mileage Plan Ranks High The findings of a new survey are not surprising with Alaska and Southwest consistently ranking high in customer satisfaction and US Airways often coming in last. |
InsideFlyer
October 2011 |
60 Seconds with Bryan, Graduate Student and Mileage Runner A graduate student and frequent mileage runner talks about earning miles. |
InsideFlyer
July 2005 |
Study: Online Travel Agencies Beating Airline Web Sites At Their Own Game Online travel agencies are outperforming airline Web sites in terms of customer experience, and that is impacting their booking success. |
InsideFlyer
August 2009 |
Double Skymiles Until Year's End Delta SkyMiles members who carry a SkyMiles credit card from American Express can earn double miles on all Delta and Northwest flights through Dec. 31, 2009. |
InsideFlyer
December 2010 |
The Mileage Run Method A look at mileage runs to show you when, why and how to take to the skies and earn the most miles in the least amount of time. |
InsideFlyer
October 2013 |
Randy Petersen's Opening Remarks Randy comments on the United MileagePlus card, problems calculating credit offered for air travel miles, and Delta SkyMiles latest travel packages. |
InsideFlyer
May 2013 |
Awards by the Numbers We looked at the airlines annual 10-K reports to see how many awards were redeemed by frequent flyer members and which airlines have higher percentages of flyers on award tickets. |
InsideFlyer
January 2008 |
Theory of Evolution When Darwin posed that complex creatures evolve from more simplistic ancestors, little did he know that he was also forecasting the evolution of frequent flyer programs. |
InsideFlyer
August 2011 |
Rapid Rewards 2.0 In this article, we'll look at the old and new Rapid Rewards. Frequent flyers in general do not like change, so how have Southwest's most loyal customers taken to the new Rapid Rewards? |
InsideFlyer
January 2006 |
Who, What, Where and Why - Frequent Flyer Programs in 2006 Alaska Airlines Mileage Plan... American AAdvantage... Delta Air Lines SkyMiles... Diners Club Rewards... Southwest Airlines Rapid Rewards... etc. |
InsideFlyer
January 2015 |
Mileage Plan Makes Earning Changes Alaska Airlines Mileage Plan Gold 75K members will earn 50,000 bonus miles upon qualification and an elite mileage bonus of 125 percent when flying on Alaska Airlines and all partner airlines. |
InsideFlyer
November 2007 |
To Hoard or Not to Hoard Is hoarding miles and points as popular as it used to be? Or has the horde of hoarders disappeared? |
InsideFlyer
April 2014 |
Letters We are sharing some of the comments we received from the new InsideFlyer blog about the changes coming to the Delta SkyMiles program in 2015. |
InsideFlyer
March 2006 |
The 7 Habits of Highly Effective Frequent Flyers Whether you're a million-miler or a new mileage consumer, practicing these habits will help you survive and thrive in today's world of miles and points. |
InsideFlyer
June 2006 |
The New Golden Egg United's new bombshell, Mileage Plus Choices, means looking at the future of frequent flyer programs in a whole new way. |
InsideFlyer
February 2009 |
Taking Back Your Miles Should you buy back your miles if they expire? We weigh the options and give advice on whether you should take advantage of buy-back policies. |
InsideFlyer
September 2011 |
Shopping for Miles Here's a look at the benefits of mileage mall shopping, the downsides to online shopping and some of the ways you can maximize your earnings from online purchases. |
InsideFlyer
March 2009 |
10 New FFP Commandments There's bold new thinking behind the best ways to get the most out of your frequent flyer miles these days. |
InsideFlyer
May 2011 |
60 Seconds with Steve Mathwig, Director of Loyalty Marketing at Frontier Airlines Steve Mathwig, Director of Loyalty Marketing at Frontier Airlines, gives an update on how the integration of Midwest Miles and Frontier EarlyReturns is coming along. |
CRM
June 2014
Sarah Sluis |
Airline Loyalty Programs in Flux Consumers and airlines rethink their commitments to each other. |
InsideFlyer
March 2007 |
Expiration Policies A summary of the expiration policies from the most popular frequent flyer programs. |
InsideFlyer
February 2006 |
Winning The Battle - Award Redemption in 2006 With most airline flights full of paying passengers, it might come as a surprise that there's hope that you, too, can really get the award you want. But it's not always an easy fight. |
InsideFlyer
November 2006 |
Mileage Runs Chasing miles via a mileage run whether for the benefits or awards has changed over the years. Here's what you need to know to end your year on a high note. |
InsideFlyer
August 2009 |
Clear No More Clear, the service to help frequent flyers get through security at airports more quickly, has ceased operations. |
InsideFlyer
March 2007 |
Low-Fare Airlines Conquer the World A look at the new low-fare carriers in countries outside the Americas, and more specifically, their relation to frequent flyer programs. |
InsideFlyer
December 2005 |
What's Number One on This Year's List? The perfect gift for your frequent traveler this year is Mileage Pro, an insiders guide to frequent flyer bonus programs. |
InsideFlyer
September 2010 |
Midwest to Frontier The merging of Midwest Airlines into Frontier Airlines is moving forward and by Nov. 1, 2010, there should be one Web site, one reservations system, one airport kiosk system and an integrated call center. |
InsideFlyer
September 2010 |
Transferring Miles and Points There are situations where transferring miles makes sense. Here are some of those scenarios and take a look at the different programs that allow members to transfer. |
Salon.com
September 22, 2000
Don George |
Frequent flier liberation WebMiles lets you redeem miles without blackouts or expiration dates. How? |
