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InsideFlyer
August 2012 |
Randy Petersen's Opening Remarks Note if you will that the buzz around Delta and/or US Airways changing their frequent flyer programs to some sort of revenue-based model similar to Southwest and a few others has taken a summer break.   |
InsideFlyer
March 2014 |
Delta: The Industry's Canary in a Coal Mine It's been three years since rumors first began leaking out of Atlanta that Delta was considering modifying their popular SkyMiles frequent flyer program from a "mileage-based" program to a "revenue-based" program. |
InsideFlyer
January 2013 |
Randy Petersen's Opening Remarks It is my guess that one of the main topics this time next year will be the tipping point of additional legacy carriers converting or adopting a "revenue-based" model as the standard method of mileage accrual for their members. |
InsideFlyer
October 2004 |
Riding Out the Storm Several strategies that will help you protect your frequent flyer miles against bankruptcies, buyouts and blowhards. |
InsideFlyer
November 2006 |
Rumors Are Just ... Rumors A look at the possible financial woes of the big airlines and how it might affect frequent flyer programs. |
InsideFlyer
January 2006 |
Who, What, Where and Why - Frequent Flyer Programs in 2006 Alaska Airlines Mileage Plan... American AAdvantage... Delta Air Lines SkyMiles... Diners Club Rewards... Southwest Airlines Rapid Rewards... etc. |
InsideFlyer
April 2009 |
Airlines Through Fooling Around With Frequent Flyer Headaches Major news for every member of a frequent flyer program in North America. |
InsideFlyer
December 2012 |
Opening Remarks Can someone tell me what the theme of 2012 was for travel loyalty programs? Fact is that I don't know myself. |
InsideFlyer
April 2004 |
SEC Reports: Just the Facts How much does your award cost the airline? Frequent flyers should be particularly interested in the facts about loyalty programs, including the nitty-gritty on the number of awards used and how much they cost. |
InsideFlyer
February 2011
Randy Petersen |
Randy Petersen's Opening Remarks Southwest and Rapid Rewards remain one of my favorite airlines and frequent flyer programs to track, but I just wish that there was something more original in this new program that would have made it more than just being new for Southwest Airlines. |
InsideFlyer
July 2014 |
Mileage Plan Ranks High The findings of a new survey are not surprising with Alaska and Southwest consistently ranking high in customer satisfaction and US Airways often coming in last. |
InsideFlyer
June 2010 |
Award Seat Study During February and March IdeaWorks made 6,160 award booking queries on the Web sites of 22 frequent flyer programs and have released their findings regarding award seat availability. |
InsideFlyer
October 2005 |
Broken Promises How to cope when your frequent flyer program changes the rules. |
InsideFlyer
October 2012
Ric Garrido |
Hotel Miles Most frequent flyer programs allow members to earn miles when staying at hotels. The table below shows which airlines partner with each of the 10 major global hotel loyalty programs. |
InsideFlyer
April 2009 |
Award Patrol 2009 Is the perception that it's constantly getting more difficult to claim an award flight true? |
InsideFlyer
April 2003 |
After the Flood (How United and US Airways Are Recovering From Frequent Flyer Disaster) As if frequent travelers haven't been hammered enough this past year with waves of program changes, dwindling benefits and skyrocketing awards, now they're confronting another potentially devastating blow -- the bankruptcy of their preferred airlines. |
InsideFlyer
October 2014 |
Ethics of a Mile Do you own your frequent flyer miles, or does the airline own the miles in your account? If you earn the miles, do you have the right to dispose of them as you see fit? |
InsideFlyer
January 2011 |
Randy Petersen's Opening Remarks 2011 will be the dawn of a new age of the enlightened frequent traveler. |
InsideFlyer
October 2005 |
America West, US Airways Merge Programs Starting this month, members of US Airways' Dividend Miles and America West's FlightFund can earn and redeem miles throughout both airlines' routes. |
InsideFlyer
November 2007 |
To Hoard or Not to Hoard Is hoarding miles and points as popular as it used to be? Or has the horde of hoarders disappeared? |
InsideFlyer
April 2013 |
Cover Story US Airways and American Airlines announced their upcoming consolidation with the combined airline being called American Airlines. Members of American AAdvantage and US Airways Dividend Miles have already started getting some details about what to expect from the new AAdvantage program. |
InsideFlyer
January 2008 |
Theory of Evolution When Darwin posed that complex creatures evolve from more simplistic ancestors, little did he know that he was also forecasting the evolution of frequent flyer programs. |
InsideFlyer
December 2008 |
Naughty or Nice? Here's a look back at 2008. What happened, how frequent flyers reacted and what, if anything, you can do about it. |
InsideFlyer
May 2003 |
The 15th Annual Freddie Awards The very best of the frequent travel programs are honored with a Freddie Award. |
InsideFlyer
May 2013 |
Awards by the Numbers We looked at the airlines annual 10-K reports to see how many awards were redeemed by frequent flyer members and which airlines have higher percentages of flyers on award tickets. |
InsideFlyer
April 2012 |
High Flyer or Big Spender We look at the differences between FFPs that reward flyers for the miles they fly or the amount they spend. |
InsideFlyer
August 2014 |
Revenue-Based FFPs What the move to revenue by major frequent flyer programs really means for members |
InsideFlyer
October 2005 |
Chat is Back FlyerTalk Live!'s fall chat session, with executives from the Southwest Airlines Rapid Rewards program, will take and answer questions from members. |
InsideFlyer
February 2006 |
Winning The Battle - Award Redemption in 2006 With most airline flights full of paying passengers, it might come as a surprise that there's hope that you, too, can really get the award you want. But it's not always an easy fight. |
InsideFlyer
January 2012 |
Randy Petersen's Opening Remarks Mileage-based frequent flyer programs were invented in the U.S. and remain the home of the largest travel rewards programs in the world. Yes, they celebrated their 30th anniversary in 2011, but what's new with U.S.-based programs? |
InsideFlyer
August 2011 |
Rapid Rewards 2.0 In this article, we'll look at the old and new Rapid Rewards. Frequent flyers in general do not like change, so how have Southwest's most loyal customers taken to the new Rapid Rewards? |
InsideFlyer
September 2009 |
Randy Petersen's Opening Remarks Read why Randy Petersen thinks the world has fallen in love with frequent flyer programs once again. |
InsideFlyer
May 2014 |
Randy Petersen's Opening Remarks Before I explore a recent announcement for frequent flyers, let me first frame it with a confusing scenario. Yes, this is about the American/US Airways merger. |
InsideFlyer
October 2005 |
Consumer Reports Validates Award Availability A recent issue of Consumer Reports reports that, after some 300 telephone calls to various frequent flyer programs, nearly 93 percent of the time they were able to secure an award. |
InsideFlyer
July 2005 |
Hidden Assets? A look at what value frequent flyer programs have as hidden airline assets, and what going public might mean to members. |
InsideFlyer
November 2010 |
Southwest Airlines and AirTran Airways Surprise Southwest Airlines has entered into an agreement to buy AirTran Airways and the two airlines are expected to combine once AirTran stockholders and government regulatory agencies approve the merger. |
InsideFlyer
September 2012 |
Never Say Never Last month, American AAdvantage announced that miles earned prior to July 1, 1989, known as "Miles with No Expiration" will automatically be converted on Nov. 1 to "Miles Subject to Expiration" and will indeed expire if you don't earn or redeem miles at least once every 18 months. |
InsideFlyer
February 2011 |
Rapid Rewards 2.0 Southwest Airlines restarts their frequent flyer program with everything brand new - except the name. |
InsideFlyer
March 2006 |
The 7 Habits of Highly Effective Frequent Flyers Whether you're a million-miler or a new mileage consumer, practicing these habits will help you survive and thrive in today's world of miles and points. |
InsideFlyer
April 2012 |
10-K Award Statistics We compiled this information from the SEC's EDGAR database for 2011 to give you an idea of how many award flights were booked last year. |
InsideFlyer
May 2012 |
Randy Petersen's Opening Remarks Randy writes about the return of the Freddie Awards and the recent news that Delta Air Lines is looking to purchase an oil refinery. |
InsideFlyer
October 2005 |
Delta to Merge "Grandfathered" Miles with Newer Ones Delta Air Lines is telling longtime customers that its oldest frequent flyer program is going away next year, but its points will still be usable. Member reaction has been mixed. |
InsideFlyer
June 2010 |
United and Continental Merger The new United Airlines will surpass Delta Air Lines as the world's largest carrier and serve 370 destinations in 59 countries. |
InsideFlyer
December 2013 |
Randy Petersen's Opening Remarks By and large, I have no strong feelings about United's recent changes. Do I declare it's a major devaluation? Not really, it just means it will likely be more difficult for me to get those awards based on the number of miles I am willing to fork over for a redemption. |
InsideFlyer
February 2013 |
Randy Petersen's Opening Remarks It's too close to call regarding the potential merger between American AAdvantage and US Airways Dividend Miles -- news that seems destined to be announced before the next issue of this magazine -- and news that I haven't been able to worm out of even my best sources at these two airlines. |
InsideFlyer
December 2005 |
What's Number One on This Year's List? The perfect gift for your frequent traveler this year is Mileage Pro, an insiders guide to frequent flyer bonus programs. |
InsideFlyer
November 2008 |
Randy Petersen's Opening Remarks: The Credit Crisis Thoughts on the credit crunch and its impact on earning miles with credit cards. |
InsideFlyer
May 2009 |
Freddie Awards The 21st Annual Freddie Awards. Over 700,000 frequent flyers have spoken - did your favorite programs win? |
InsideFlyer
February 2009 |
Randy Petersen's Opening Remarks A look at the future of award redemptions, plus a cautionary tale. |
InsideFlyer
March 2007 |
Low-Fare Airlines Conquer the World A look at the new low-fare carriers in countries outside the Americas, and more specifically, their relation to frequent flyer programs. |
