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InsideFlyer June 2012 |
Randy Petersen's Opening Remarks Are both US Airways and Delta considering changes to their existing frequent flyer programs featuring a conversion to revenue-based programs? With the changes that have already impacted this industry (miles as an industry?), there's a very strong argument that this is the way of the future. |
InsideFlyer December 2012 |
Opening Remarks Can someone tell me what the theme of 2012 was for travel loyalty programs? Fact is that I don't know myself. |
InsideFlyer November 2006 |
Rumors Are Just ... Rumors A look at the possible financial woes of the big airlines and how it might affect frequent flyer programs. |
InsideFlyer March 2014 |
Delta: The Industry's Canary in a Coal Mine It's been three years since rumors first began leaking out of Atlanta that Delta was considering modifying their popular SkyMiles frequent flyer program from a "mileage-based" program to a "revenue-based" program. |
The Motley Fool December 23, 2009 Claire Stephanic |
Will the Airline Industry's New Strategy Work? Attempts to nickel-and-dime customers can only go so far, so airlines are trying out a new strategy. |
InsideFlyer June 2010 |
United and Continental Merger The new United Airlines will surpass Delta Air Lines as the world's largest carrier and serve 370 destinations in 59 countries. |
InsideFlyer October 2004 |
Riding Out the Storm Several strategies that will help you protect your frequent flyer miles against bankruptcies, buyouts and blowhards. |
InsideFlyer July 2014 |
Mileage Plan Ranks High The findings of a new survey are not surprising with Alaska and Southwest consistently ranking high in customer satisfaction and US Airways often coming in last. |
InsideFlyer November 2010 |
Southwest Airlines and AirTran Airways Surprise Southwest Airlines has entered into an agreement to buy AirTran Airways and the two airlines are expected to combine once AirTran stockholders and government regulatory agencies approve the merger. |
InsideFlyer April 2003 |
After the Flood (How United and US Airways Are Recovering From Frequent Flyer Disaster) As if frequent travelers haven't been hammered enough this past year with waves of program changes, dwindling benefits and skyrocketing awards, now they're confronting another potentially devastating blow -- the bankruptcy of their preferred airlines. |
InsideFlyer October 2014 |
Ethics of a Mile Do you own your frequent flyer miles, or does the airline own the miles in your account? If you earn the miles, do you have the right to dispose of them as you see fit? |
InsideFlyer August 2014 |
Revenue-Based FFPs What the move to revenue by major frequent flyer programs really means for members |
InsideFlyer February 2011 Randy Petersen |
Randy Petersen's Opening Remarks Southwest and Rapid Rewards remain one of my favorite airlines and frequent flyer programs to track, but I just wish that there was something more original in this new program that would have made it more than just being new for Southwest Airlines. |
InsideFlyer November 2012 |
Loyalty Litigation The U.S. is a litigious nation. So it's not surprising that some of these lawsuits involve frequent flyer program members who are bitter about unfavorable changes made by a loyalty program. |
InsideFlyer March 2008 |
Life Stages of a Frequent Flyer From hatchlings, to fledglings, to high flyers and snow birds - where are you in the life stages of a frequent flyer? |
InsideFlyer April 2013 |
Cover Story US Airways and American Airlines announced their upcoming consolidation with the combined airline being called American Airlines. Members of American AAdvantage and US Airways Dividend Miles have already started getting some details about what to expect from the new AAdvantage program. |
InsideFlyer January 2006 |
Who, What, Where and Why - Frequent Flyer Programs in 2006 Alaska Airlines Mileage Plan... American AAdvantage... Delta Air Lines SkyMiles... Diners Club Rewards... Southwest Airlines Rapid Rewards... etc. |
InsideFlyer December 2008 |
Naughty or Nice? Here's a look back at 2008. What happened, how frequent flyers reacted and what, if anything, you can do about it. |
InsideFlyer May 2014 |
Randy Petersen's Opening Remarks Before I explore a recent announcement for frequent flyers, let me first frame it with a confusing scenario. Yes, this is about the American/US Airways merger. |
InsideFlyer April 2012 |
High Flyer or Big Spender We look at the differences between FFPs that reward flyers for the miles they fly or the amount they spend. |
InsideFlyer August 2011 |
Rapid Rewards 2.0 In this article, we'll look at the old and new Rapid Rewards. Frequent flyers in general do not like change, so how have Southwest's most loyal customers taken to the new Rapid Rewards? |
InsideFlyer January 2012 |
Randy Petersen's Opening Remarks Mileage-based frequent flyer programs were invented in the U.S. and remain the home of the largest travel rewards programs in the world. Yes, they celebrated their 30th anniversary in 2011, but what's new with U.S.-based programs? |
InsideFlyer September 2012 |
Never Say Never Last month, American AAdvantage announced that miles earned prior to July 1, 1989, known as "Miles with No Expiration" will automatically be converted on Nov. 1 to "Miles Subject to Expiration" and will indeed expire if you don't earn or redeem miles at least once every 18 months. |
InsideFlyer February 2006 |
Four Major U.S. Carriers Drop from Diners Club As of this year, Club Rewards points will no longer be redeemable for miles with Continental OnePass, Northwest WorldPerks, or US Airways Dividend Miles. On April 27, United Mileage Plus will be dropping, as well. |
InsideFlyer February 2013 |
Randy Petersen's Opening Remarks It's too close to call regarding the potential merger between American AAdvantage and US Airways Dividend Miles -- news that seems destined to be announced before the next issue of this magazine -- and news that I haven't been able to worm out of even my best sources at these two airlines. |
InsideFlyer March 2007 |
Low-Fare Airlines Conquer the World A look at the new low-fare carriers in countries outside the Americas, and more specifically, their relation to frequent flyer programs. |
InsideFlyer November 2003 |
In Search of a Strategy: The Changing Face of Elite Status In the new world order of frequent flyer programs, all things elite are not created equal. Some programs are redefining what it means to be, and to become, elite. Is this the frequent flyer version of cutting off your nose to spite your face? |
InsideFlyer October 2012 Ric Garrido |
Hotel Miles Most frequent flyer programs allow members to earn miles when staying at hotels. The table below shows which airlines partner with each of the 10 major global hotel loyalty programs. |
InsideFlyer September 2009 |
Randy Petersen's Opening Remarks Read why Randy Petersen thinks the world has fallen in love with frequent flyer programs once again. |
InsideFlyer June 2010 |
Award Seat Study During February and March IdeaWorks made 6,160 award booking queries on the Web sites of 22 frequent flyer programs and have released their findings regarding award seat availability. |
InsideFlyer October 2007 |
The (Unlawful) Sale of Awards Thousands, if not millions, of frequent flyers have wondered, "Why can't I do with my frequent flyer miles as I wish? They are my miles, after all." And on several occasions they have found themselves making their case in court. |
InsideFlyer October 2005 |
Broken Promises How to cope when your frequent flyer program changes the rules. |
The Motley Fool December 8, 2009 Jordan DiPietro |
Can Airlines Make a Comeback? Is it time to start investing in airlines again? The Wall Street Journal recently reported that the industry may be headed for a recovery. |
The Motley Fool December 2, 2011 Robert Eberhard |
An Upgrade Isn't a Signal to Buy Give AMR some time to resolve its bankruptcy issues before wading into the airline industry. |
InsideFlyer May 2013 |
Awards by the Numbers We looked at the airlines annual 10-K reports to see how many awards were redeemed by frequent flyer members and which airlines have higher percentages of flyers on award tickets. |
InsideFlyer January 2009 |
Zagat Reveals Top Airlines Zagat recently released the names of top-rated domestic and international airlines and airports, based on a survey of 9,950 frequent flyers and travel professionals. |
InsideFlyer August 2009 |
Frontier/Midwest's New Republic Subject to court approval, Frontier Airlines will become a wholly-owned subsidiary of Republic Airways Holdings, Inc., after Frontier completes its Chapter 11 restructuring later this year. |
InsideFlyer May 2013 |
Opening Remarks The exercise of knowing when to hold and when to fold with a loyalty program is often one of emotional hand-wringing that even the veteran frequent flyer such as myself can go through if you are engaged in the value of your currency and benefits like I am. |
InsideFlyer April 2012 |
Randy Petersen's Opening Remarks Randy looks at the fate of Frontier Airlines and American Airlines. |
InsideFlyer January 2008 |
Theory of Evolution When Darwin posed that complex creatures evolve from more simplistic ancestors, little did he know that he was also forecasting the evolution of frequent flyer programs. |
InsideFlyer April 2009 |
Award Patrol 2009 Is the perception that it's constantly getting more difficult to claim an award flight true? |
The Motley Fool December 15, 2004 Lawrence Meyers |
The Unholy Airline Trinity Northwest, Continental, and Delta have a frequent flyer alliance. Too bad they're so stingy with their rewards. |
CFO October 1, 2006 Roy Harris |
The Plane Truth As they flew US Airways through bankruptcy, managers of the old America West reduced the fleet and sparked an industry trend. |
The Motley Fool July 8, 2004 Brian Gorman |
Southwest Shows No Mercy Southwest Airlines continues to pressure other airlines even as high fuel prices dampen profits. |
InsideFlyer January 2013 |
Randy Petersen's Opening Remarks It is my guess that one of the main topics this time next year will be the tipping point of additional legacy carriers converting or adopting a "revenue-based" model as the standard method of mileage accrual for their members. |
InsideFlyer March 2009 |
Top Business Executives 25 executives in the business travel industry whose decisions held the greatest sway over the industry in 2008. |
InsideFlyer December 2012 |
A look at 2012 We're taking a look at the year from the point-of-view of frequent flyers, pointing out the bonuses and program changes that made us smile or frown in the hotel and airline industries. |
InsideFlyer December 2013 |
Randy Petersen's Opening Remarks By and large, I have no strong feelings about United's recent changes. Do I declare it's a major devaluation? Not really, it just means it will likely be more difficult for me to get those awards based on the number of miles I am willing to fork over for a redemption. |
InsideFlyer February 2006 |
Winning The Battle - Award Redemption in 2006 With most airline flights full of paying passengers, it might come as a surprise that there's hope that you, too, can really get the award you want. But it's not always an easy fight. |
InsideFlyer November 2012 |
Randy Petersen's Opening Remarks Just because Halloween was just upon us doesn't mean that this column is about creepy crawly things, but rather it's about the creep of changes certainly to come from your frequent flyer program. |