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InsideFlyer April 2009 |
Award Patrol 2009 Is the perception that it's constantly getting more difficult to claim an award flight true? |
InsideFlyer February 2006 |
Winning The Battle - Award Redemption in 2006 With most airline flights full of paying passengers, it might come as a surprise that there's hope that you, too, can really get the award you want. But it's not always an easy fight. |
InsideFlyer November 2006 |
Rumors Are Just ... Rumors A look at the possible financial woes of the big airlines and how it might affect frequent flyer programs. |
InsideFlyer June 2010 |
Award Seat Study During February and March IdeaWorks made 6,160 award booking queries on the Web sites of 22 frequent flyer programs and have released their findings regarding award seat availability. |
InsideFlyer August 2004 |
Perception/Reality People complain about the difficulty of redeeming frequent flier awards. We decided to put the perception to a test by actually calling the airlines and trying to book awards. |
InsideFlyer December 2009 |
As the World Turns A close look at three global airline alliances addresses questions regarding the industry, as well as customers. |
InsideFlyer January 2009 |
Alaska and Delta Flight Bonus Delta Air Lines and Alaska Airlines have announced they are becoming "preferred alliance partners" and customers of both airlines will benefit from being able to use each airline's lounges and reciprocal frequent flyer benefits. |
The Motley Fool February 3, 2005 Lawrence Meyers |
Why I Won't Invest in Airlines Oil prices, poor management, terrorism -- what's not to hate about the airline industry? Investors have so many other places to put their money. Why put it in a doomed industry? |
InsideFlyer April 2011 |
Award Search Strategies When it comes to cashing in miles, knowing the secrets of how, when and where to search can mean the difference between a decent award and an amazing one. |
InsideFlyer September 2006 |
A Peek into Award Redemption Is award availability is getting better or worse? We re-traveled the same sampling of routes travelled two years ago to find out. |
InsideFlyer April 2004 |
SEC Reports: Just the Facts How much does your award cost the airline? Frequent flyers should be particularly interested in the facts about loyalty programs, including the nitty-gritty on the number of awards used and how much they cost. |
InsideFlyer July 2003 |
Continental, Delta, Northwest Alliance Starts Up Continental Airlines, Delta Air Lines and Northwest Airlines have announced that members of the three airlines frequent flyer programs will be able to take advantage of new program and lounge benefits starting back on June 18. |
InsideFlyer November 2012 |
Spirit Airlines Adds Online Award Booking Fourteen years after the first airline, Northwest Airlines, introduced online award booking for members, Spirit Airlines has finally announced that FREE SPIRIT members can search for and book award tickets online. |
InsideFlyer October 2005 |
Broken Promises How to cope when your frequent flyer program changes the rules. |
InsideFlyer January 2010 Gary Leff |
Randy Petersen's Opening Remarks A frequent flyer shares his mileage redemption wish list for 2010. |
InsideFlyer April 2012 |
High Flyer or Big Spender We look at the differences between FFPs that reward flyers for the miles they fly or the amount they spend. |
Fast Company June 2006 Susan Stellin |
The Last Stand Many airlines now let you pay to jump the standby line. Here's what you need to know to get home sooner. |
InsideFlyer January 2009 |
60 Seconds with Yapta.com's CEO, Tom Romary Tom Romary, CEO, answers a few questions about Yapta's new frequent flyer award seat alert service, and what changes site users can expect to see in the future. |
InsideFlyer July 2014 |
Award Seat Availability Survey Overall award seat availability is improving. The results reflect 7,640 booking queries made by the IdeaWorks Company at the websites of 25 frequent flyer programs. |
InsideFlyer December 2008 |
Naughty or Nice? Here's a look back at 2008. What happened, how frequent flyers reacted and what, if anything, you can do about it. |
InsideFlyer June 2010 |
United and Continental Merger The new United Airlines will surpass Delta Air Lines as the world's largest carrier and serve 370 destinations in 59 countries. |
InsideFlyer May 2013 |
Awards by the Numbers We looked at the airlines annual 10-K reports to see how many awards were redeemed by frequent flyer members and which airlines have higher percentages of flyers on award tickets. |
InsideFlyer January 2007 |
Inspector General Weighs in on FFPs A follow-up review of frequent flyer programs reveals that little progress has been made in commitment to customer service. |
InsideFlyer April 2007 |
How Best to Redeem Your Awards The current buzz word for award redemption is calendaring. |
The Motley Fool June 1, 2004 Rich Smith |
Southwest Sails Higher As major airlines lose pricing power, Southwest finds it. Who's on top now? |
InsideFlyer January 2006 |
Who, What, Where and Why - Frequent Flyer Programs in 2006 Alaska Airlines Mileage Plan... American AAdvantage... Delta Air Lines SkyMiles... Diners Club Rewards... Southwest Airlines Rapid Rewards... etc. |
InsideFlyer February 2009 |
Upgrade FAQs Here's a look at those elusive upgrades. We know you want them and answer some commonly asked questions about how to get them. |
InsideFlyer December 2007 |
Continental Shift Continental Airlines announces changes to its OnePass frequent flyer program. |
InsideFlyer September 2013 |
Award Experts We look at award booking services and talk to the experts behind them. |
InsideFlyer April 2007 |
Award Availability Survey Airline executives identified the lack of award availability as the aspect that frustrates frequent flyer program members the most. |
InsideFlyer April 2013 |
Cover Story US Airways and American Airlines announced their upcoming consolidation with the combined airline being called American Airlines. Members of American AAdvantage and US Airways Dividend Miles have already started getting some details about what to expect from the new AAdvantage program. |
The Motley Fool August 14, 2008 Rich Duprey |
Why Are Airline Stocks Flying High? Just a few months ago, soaring oil prices supposedly sounded their death knell. |
InsideFlyer April 2012 |
10-K Award Statistics We compiled this information from the SEC's EDGAR database for 2011 to give you an idea of how many award flights were booked last year. |
InsideFlyer April 2008 |
Merger Madness Merger buzz stirs concern for frequent flyer programs. |
CRM January 2, 2004 Lior Arussy |
Don't Burden Customers With Your Costs Companies pay the price when they don't understand the customer experience. |
InsideFlyer March 2014 |
Delta: The Industry's Canary in a Coal Mine It's been three years since rumors first began leaking out of Atlanta that Delta was considering modifying their popular SkyMiles frequent flyer program from a "mileage-based" program to a "revenue-based" program. |
InsideFlyer October 2014 |
Ethics of a Mile Do you own your frequent flyer miles, or does the airline own the miles in your account? If you earn the miles, do you have the right to dispose of them as you see fit? |
InsideFlyer August 2011 |
Rapid Rewards 2.0 In this article, we'll look at the old and new Rapid Rewards. Frequent flyers in general do not like change, so how have Southwest's most loyal customers taken to the new Rapid Rewards? |
InsideFlyer October 2004 |
Riding Out the Storm Several strategies that will help you protect your frequent flyer miles against bankruptcies, buyouts and blowhards. |
InsideFlyer January 2008 |
Theory of Evolution When Darwin posed that complex creatures evolve from more simplistic ancestors, little did he know that he was also forecasting the evolution of frequent flyer programs. |
InsideFlyer January 2015 |
7 Frequent Flyer Myths Debunked To explore frequent travel myths versus facts, we asked BoardingArea and Prior2Boarding bloggers to share their expertise and added a bit of our own expertise. |
InsideFlyer June 2009 |
Alaska Partner Awards As of May 20, 2009, members of Alaska Mileage Plan can book Mileage Plan award flights that may include flights on both Delta and Northwest in the same itinerary. |
InsideFlyer March 2013 |
60 Seconds with Lucky of One Mile at a Time Lucky, a.k.a. Ben, is a travel consultant, travel writer and avid points collector. Along with One Mile at a Time, Ben stays busy with PointsPros.com, a travel consulting service specializing in award trips. |
InsideFlyer June 2005 |
Annoyances Today's frequent traveler programs are so engaging and rewarding that there's only one thing they can't seem to do -- stop bugging us! Redeposit Fees... Paying to Earn Miles... No Notice... Logging In... Partner Rules... etc. |
InsideFlyer August 2014 |
Revenue-Based FFPs What the move to revenue by major frequent flyer programs really means for members |
InsideFlyer July 2004 |
The Interview Issue Interviewing the industry about frequent flyer programs: Air Canada Aeroplan... Northwest's WorldPerks... Iberia Plus... United's Mileage Plus... Zevez... etc. |
InsideFlyer November 2007 |
To Hoard or Not to Hoard Is hoarding miles and points as popular as it used to be? Or has the horde of hoarders disappeared? |
InsideFlyer December 2009 |
Randy Petersen's Opening Remarks There are some things, some bad, some strange and some that just don't add up, about upcoming changes to US Airways' award chart. |
InsideFlyer January 2003 |
Rolling the Dice on a New Year Our panel of five distinguished experts offers you five tips each on how best to win at the miles and points game this year. We've even added a few comments from a sixth expert you may be familiar with. |
The Motley Fool December 23, 2009 Claire Stephanic |
Will the Airline Industry's New Strategy Work? Attempts to nickel-and-dime customers can only go so far, so airlines are trying out a new strategy. |