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InsideFlyer
May 2013 |
Awards by the Numbers We looked at the airlines annual 10-K reports to see how many awards were redeemed by frequent flyer members and which airlines have higher percentages of flyers on award tickets.   |
InsideFlyer
April 2010 |
Flight Awards in 2009 The airlines have filed their 10-K reports for 2009 and overall, they report that fewer flight awards were redeemed by members in 2009 than in 2008. |
InsideFlyer
April 2009 |
Award Patrol 2009 Is the perception that it's constantly getting more difficult to claim an award flight true? |
InsideFlyer
March 2010 |
Unredeemed Awards It's hard for us to imagine FFP members letting their miles and flight awards expire, but unaware or disinterested members miss out on thousands of opportunities for free travel. |
InsideFlyer
July 2010 |
Delta SkyMiles Award Fee Changes Delta SkyMiles has announced some changes that will go into effect immediately and others that will be implemented by this fall or next year. |
InsideFlyer
August 2004 |
Perception/Reality People complain about the difficulty of redeeming frequent flier awards. We decided to put the perception to a test by actually calling the airlines and trying to book awards. |
InsideFlyer
September 2008 |
Alaska Alters Alaska Airlines has announced changes to the Mileage Plan program effective Nov. 1, 2008. |
InsideFlyer
May 2010 |
Award Choices 2010 We take a look at some of the ways to spend your miles after you've flown the miles. |
InsideFlyer
December 2009 |
US Airways' GoAwards US Airways is introducing sweeping changes to its award structure, starting Jan. 6, 2010. |
InsideFlyer
December 2007 |
Continental Shift Continental Airlines announces changes to its OnePass frequent flyer program. |
InsideFlyer
October 2009 |
Cash and Miles/Points We take a close look at the cash plus miles or points options for award redemption. |
InsideFlyer
April 2013 |
Cover Story US Airways and American Airlines announced their upcoming consolidation with the combined airline being called American Airlines. Members of American AAdvantage and US Airways Dividend Miles have already started getting some details about what to expect from the new AAdvantage program. |
InsideFlyer
April 2007 |
How Best to Redeem Your Awards The current buzz word for award redemption is calendaring. |
InsideFlyer
April 2012 |
High Flyer or Big Spender We look at the differences between FFPs that reward flyers for the miles they fly or the amount they spend. |
InsideFlyer
October 2014 |
Ethics of a Mile Do you own your frequent flyer miles, or does the airline own the miles in your account? If you earn the miles, do you have the right to dispose of them as you see fit? |
InsideFlyer
April 2004 |
SEC Reports: Just the Facts How much does your award cost the airline? Frequent flyers should be particularly interested in the facts about loyalty programs, including the nitty-gritty on the number of awards used and how much they cost. |
InsideFlyer
December 2008 |
Naughty or Nice? Here's a look back at 2008. What happened, how frequent flyers reacted and what, if anything, you can do about it. |
InsideFlyer
February 2006 |
Winning The Battle - Award Redemption in 2006 With most airline flights full of paying passengers, it might come as a surprise that there's hope that you, too, can really get the award you want. But it's not always an easy fight. |
InsideFlyer
September 2006 |
A Peek into Award Redemption Is award availability is getting better or worse? We re-traveled the same sampling of routes travelled two years ago to find out. |
InsideFlyer
September 2011 |
More Mileage Plus Changes In addition to a new credit card, other upcoming changes have been announced for the new combined Mileage Plus and OnePass frequent flyer program. |
InsideFlyer
March 2004 |
Best Value: The Top 10 Awards of All Time A look back through the years, and through the charts, in search of the awards that rank as the all-time best of the best. |
InsideFlyer
October 2011 |
Last-Minute Awards Here's a look at claiming and changing award flights close to departure. |
InsideFlyer
October 2009 |
60 Seconds with Rick Rasmussen, Director of Customer Loyalty at Alaska Airlines Mileage Plan. Alaska Airlines recently hosted a wine reception for its MVP Gold members. What other types of events have you held for your elite members and why do you host them? |
InsideFlyer
April 2014 |
Delta Releases New Award Chart Charts don't make happy members, redemption success stories do. Delta, your clock has just started, albeit seven months early. |
InsideFlyer
June 2009 |
Randy Petersen's Opening Remarks In 1981, AAdvantage invented the modern day mileage-based frequent flyer program. In 2009, AAdvantage has invented the modern day model of award redemption flexibility. |
InsideFlyer
January 2014 |
Ultimate Guide to Chase Ultimate Rewards We explore in detail the four-year-old Ultimate Rewards program. |
InsideFlyer
March 2006 |
The 7 Habits of Highly Effective Frequent Flyers Whether you're a million-miler or a new mileage consumer, practicing these habits will help you survive and thrive in today's world of miles and points. |
InsideFlyer
May 2010 |
Frontier Changes Frontier Airlines EarlyReturns is making some changes to its program in an effort to align the program more closely with Midwest Airlines. |
InsideFlyer
April 2008 |
Merger Madness Merger buzz stirs concern for frequent flyer programs. |
InsideFlyer
June 2010 |
Award Seat Study During February and March IdeaWorks made 6,160 award booking queries on the Web sites of 22 frequent flyer programs and have released their findings regarding award seat availability. |
InsideFlyer
November 2007 |
To Hoard or Not to Hoard Is hoarding miles and points as popular as it used to be? Or has the horde of hoarders disappeared? |
InsideFlyer
April 2011 |
United's New Award Rules United Mileage Plus recently changed some policies around award booking and updated the website to allow members to choose the award type, class of service and payment method. |
InsideFlyer
October 2005 |
Broken Promises How to cope when your frequent flyer program changes the rules. |
InsideFlyer
May 2011 |
JAL and AA AL Mileage Bank has changed some of its policies on earning and redeeming miles with airline partner American Airlines. |
InsideFlyer
September 2013 |
Award Experts We look at award booking services and talk to the experts behind them. |
InsideFlyer
February 2009 |
Taking Back Your Miles Should you buy back your miles if they expire? We weigh the options and give advice on whether you should take advantage of buy-back policies. |
InsideFlyer
October 2007 |
The (Unlawful) Sale of Awards Thousands, if not millions, of frequent flyers have wondered, "Why can't I do with my frequent flyer miles as I wish? They are my miles, after all." And on several occasions they have found themselves making their case in court. |
InsideFlyer
June 2010 |
Value of a Mile We look at the different ways frequent flyers assign value to miles to help you decide when to spend miles or cash. |
InsideFlyer
December 2010 |
AA.com Car and Hotel Awards American AAdvantage members can now redeem miles or a combination of miles and cash for car and hotel awards. |
InsideFlyer
October 2003 |
A Run On The Mileage Bank Despite opinion to the contrary, it may be high time members burned their miles. Take a look at the reasons, and decide for yourself. |
InsideFlyer
October 2008 |
Continental Baggage, OnePass Changes Continental Airlines new checked bag policy goes into effect. Plus, changes to the elite mileage bonus program cause a stir among OnePass elite members. |
InsideFlyer
August 2008 |
Randy Petersen's Opening Remarks Fasten your seatbelts, US Airways, Randy has something to say to you. |
InsideFlyer
October 2004 |
Riding Out the Storm Several strategies that will help you protect your frequent flyer miles against bankruptcies, buyouts and blowhards. |
InsideFlyer
June 2009 |
AAdvantage Flex American AAdvantage has announced new options when redeeming miles for flight awards. |
InsideFlyer
October 2012 |
Delta Award Changes Delta broke one of the cardinal sins of the frequent flyer world when it published a new award chart on Sept. 1, 2012 without notifying members. |
InsideFlyer
December 2009 |
Randy Petersen's Opening Remarks There are some things, some bad, some strange and some that just don't add up, about upcoming changes to US Airways' award chart. |
InsideFlyer
September 2010 |
Transferring Miles and Points There are situations where transferring miles makes sense. Here are some of those scenarios and take a look at the different programs that allow members to transfer. |
InsideFlyer
January 2008 |
Theory of Evolution When Darwin posed that complex creatures evolve from more simplistic ancestors, little did he know that he was also forecasting the evolution of frequent flyer programs. |
InsideFlyer
September 2012 |
JAL Awards For JAL flight awards issued from Oct. 1, 2012, new rules will be implemented for awards with itineraries including JAL and one other partner. |
InsideFlyer
March 2007 |
Expiration Policies A summary of the expiration policies from the most popular frequent flyer programs. |
