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InsideFlyer
April 2010 |
Flight Awards in 2009 The airlines have filed their 10-K reports for 2009 and overall, they report that fewer flight awards were redeemed by members in 2009 than in 2008.   |
InsideFlyer
May 2013 |
Awards by the Numbers We looked at the airlines annual 10-K reports to see how many awards were redeemed by frequent flyer members and which airlines have higher percentages of flyers on award tickets. |
InsideFlyer
April 2012 |
10-K Award Statistics We compiled this information from the SEC's EDGAR database for 2011 to give you an idea of how many award flights were booked last year. |
InsideFlyer
April 2009 |
Award Patrol 2009 Is the perception that it's constantly getting more difficult to claim an award flight true? |
InsideFlyer
September 2008 |
Alaska Alters Alaska Airlines has announced changes to the Mileage Plan program effective Nov. 1, 2008. |
InsideFlyer
February 2009 |
Taking Back Your Miles Should you buy back your miles if they expire? We weigh the options and give advice on whether you should take advantage of buy-back policies. |
InsideFlyer
October 2005 |
Broken Promises How to cope when your frequent flyer program changes the rules. |
InsideFlyer
September 2011 |
More Mileage Plus Changes In addition to a new credit card, other upcoming changes have been announced for the new combined Mileage Plus and OnePass frequent flyer program. |
InsideFlyer
October 2009 |
Cash and Miles/Points We take a close look at the cash plus miles or points options for award redemption. |
InsideFlyer
April 2004 |
SEC Reports: Just the Facts How much does your award cost the airline? Frequent flyers should be particularly interested in the facts about loyalty programs, including the nitty-gritty on the number of awards used and how much they cost. |
InsideFlyer
September 2008 |
United's Award Accelerator Mileage Plus has introduced a new Award Accelerator, which gives members the option to pay a fee and earn double or even triple miles for a flight. |
InsideFlyer
May 2011 |
JAL and AA AL Mileage Bank has changed some of its policies on earning and redeeming miles with airline partner American Airlines. |
InsideFlyer
February 2011 |
Rapid Rewards 2.0 Southwest Airlines restarts their frequent flyer program with everything brand new - except the name. |
InsideFlyer
September 2012 |
Never Say Never Last month, American AAdvantage announced that miles earned prior to July 1, 1989, known as "Miles with No Expiration" will automatically be converted on Nov. 1 to "Miles Subject to Expiration" and will indeed expire if you don't earn or redeem miles at least once every 18 months. |
InsideFlyer
February 2010 |
Caution: Mileage Expiration Ahead We take a look at exactly how travel programs let their members know when their miles/points are going to expire. |
InsideFlyer
March 2007 |
Expiration Policies A summary of the expiration policies from the most popular frequent flyer programs. |
InsideFlyer
April 2012 |
High Flyer or Big Spender We look at the differences between FFPs that reward flyers for the miles they fly or the amount they spend. |
InsideFlyer
February 2006 |
Winning The Battle - Award Redemption in 2006 With most airline flights full of paying passengers, it might come as a surprise that there's hope that you, too, can really get the award you want. But it's not always an easy fight. |
InsideFlyer
June 2009 |
AAdvantage Flex American AAdvantage has announced new options when redeeming miles for flight awards. |
InsideFlyer
January 2012 |
Mileage Managers to the Rescue A look at time-saving websites that can help you manage your loyalty program currency. |
InsideFlyer
December 2008 |
Naughty or Nice? Here's a look back at 2008. What happened, how frequent flyers reacted and what, if anything, you can do about it. |
InsideFlyer
March 2006 |
The 7 Habits of Highly Effective Frequent Flyers Whether you're a million-miler or a new mileage consumer, practicing these habits will help you survive and thrive in today's world of miles and points. |
InsideFlyer
April 2014 |
Delta Releases New Award Chart Charts don't make happy members, redemption success stories do. Delta, your clock has just started, albeit seven months early. |
InsideFlyer
February 2006 |
Southwest Rapid Rewards Beginning Feb. 10, all Rapid Rewards awards issued will be free of blackout dates, but will be subject to seat restrictions. |
InsideFlyer
May 2010 |
Award Choices 2010 We take a look at some of the ways to spend your miles after you've flown the miles. |
InsideFlyer
January 2014 |
Ultimate Guide to Chase Ultimate Rewards We explore in detail the four-year-old Ultimate Rewards program. |
InsideFlyer
August 2004 |
Perception/Reality People complain about the difficulty of redeeming frequent flier awards. We decided to put the perception to a test by actually calling the airlines and trying to book awards. |
InsideFlyer
October 2014 |
Ethics of a Mile Do you own your frequent flyer miles, or does the airline own the miles in your account? If you earn the miles, do you have the right to dispose of them as you see fit? |
InsideFlyer
March 2007 |
Low-Fare Airlines Conquer the World A look at the new low-fare carriers in countries outside the Americas, and more specifically, their relation to frequent flyer programs. |
InsideFlyer
August 2011 |
Rapid Rewards 2.0 In this article, we'll look at the old and new Rapid Rewards. Frequent flyers in general do not like change, so how have Southwest's most loyal customers taken to the new Rapid Rewards? |
InsideFlyer
May 2011 |
United Award Chart Changes United Mileage Plus has modified its award chart and members who redeem their miles for upgrades will now be faced with higher co-pays and more expensive mileage requirements. |
InsideFlyer
November 2010 |
Eva Air Evergreen Club Eva Air Evergreen Club is increasing the number of elite-qualifying sectors members can earn in qualifying fare classes through Dec. 31, 2011. |
InsideFlyer
September 2012 |
JAL Awards For JAL flight awards issued from Oct. 1, 2012, new rules will be implemented for awards with itineraries including JAL and one other partner. |
InsideFlyer
July 2014 |
OK Plus Extends Mileage Expiration Czech Airlines has made changes to the OK Plus frequent flyer program to extend mileage expiration and has added several member benefits. |
InsideFlyer
November 2007 |
To Hoard or Not to Hoard Is hoarding miles and points as popular as it used to be? Or has the horde of hoarders disappeared? |
InsideFlyer
March 2013 |
Sun Country UFly Rewards Minnesota-based Sun Country UFly Rewards is following a recent trend and has transitioned to a revenue-based program. |
InsideFlyer
October 2005 |
America West, US Airways Merge Programs Starting this month, members of US Airways' Dividend Miles and America West's FlightFund can earn and redeem miles throughout both airlines' routes. |
InsideFlyer
August 2009 |
Supersize your HawaiianMiles Hawaiian Airlines has joined other airlines in offering members the option to purchase additional miles at a lower cost than buying miles without flying. |
InsideFlyer
June 2010 |
Value of a Mile We look at the different ways frequent flyers assign value to miles to help you decide when to spend miles or cash. |
InsideFlyer
December 2009 |
US Airways' GoAwards US Airways is introducing sweeping changes to its award structure, starting Jan. 6, 2010. |
InsideFlyer
October 2009 |
60 Seconds with Rick Rasmussen, Director of Customer Loyalty at Alaska Airlines Mileage Plan. Alaska Airlines recently hosted a wine reception for its MVP Gold members. What other types of events have you held for your elite members and why do you host them? |
InsideFlyer
April 2011 |
United's New Award Rules United Mileage Plus recently changed some policies around award booking and updated the website to allow members to choose the award type, class of service and payment method. |
InsideFlyer
April 2011 |
All-New Rapid Rewards Credit Card Southwest Airlines new Rapid Rewards program has launched and the program has transitioned from a credits to points system, which effects the earning rates on the co-branded Chase credit cards. |
InsideFlyer
February 2003 |
Changing the Game: In Points We Trust Frequent guest programs inspire some of the strongest loyalty and fiercest resistance to change. Find out why hotel loyalty programs have been, and remain, a genuine value. |
InsideFlyer
May 2010 |
Frontier Changes Frontier Airlines EarlyReturns is making some changes to its program in an effort to align the program more closely with Midwest Airlines. |
InsideFlyer
November 2005 |
America West-US Airways Program Integration Begins America West and US Airways have finalized their merger and begun operating as a single carrier. The airlines' Web sites will operate separately in the short term, as will the their reservations systems. |
InsideFlyer
November 2012 |
Spirit Airlines Adds Online Award Booking Fourteen years after the first airline, Northwest Airlines, introduced online award booking for members, Spirit Airlines has finally announced that FREE SPIRIT members can search for and book award tickets online. |
InsideFlyer
February 2011 |
AA Mileage Challenge If you ever find yourself with expired miles (and we hope that you don't) be sure to call the airline and ask them for all of the options that are available to you for getting them back. |
InsideFlyer
April 2013 |
Cover Story US Airways and American Airlines announced their upcoming consolidation with the combined airline being called American Airlines. Members of American AAdvantage and US Airways Dividend Miles have already started getting some details about what to expect from the new AAdvantage program. |
InsideFlyer
January 2008 |
Theory of Evolution When Darwin posed that complex creatures evolve from more simplistic ancestors, little did he know that he was also forecasting the evolution of frequent flyer programs. |
