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InsideFlyer February 2006 |
Randy Petersen's Opening Remarks This month begins and ends the voting period for the 18th annual Freddie Awards, a determination of the best frequent traveler loyalty programs in the industry. |
InsideFlyer May 2003 |
The 15th Annual Freddie Awards The very best of the frequent travel programs are honored with a Freddie Award. |
InsideFlyer May 2005 Randy Petersen |
The 17th Annual Freddie Awards The Freddie Awards recognize the best offerings for travelers from airlines and hotels. |
InsideFlyer January 2011 |
Randy Petersen's Opening Remarks 2011 will be the dawn of a new age of the enlightened frequent traveler. |
InsideFlyer April 2013 |
Randy Petersen's Opening Remarks Later this month at the corporate headquarters of USA Today, the 25th annual Freddie Awards will be presented, honoring frequent travel programs voted as the best by frequent travelers from around the globe. |
InsideFlyer January 2012 |
Randy Petersen's Opening Remarks Mileage-based frequent flyer programs were invented in the U.S. and remain the home of the largest travel rewards programs in the world. Yes, they celebrated their 30th anniversary in 2011, but what's new with U.S.-based programs? |
InsideFlyer February 2009 |
Randy Petersen's Opening Remarks A look at the future of award redemptions, plus a cautionary tale. |
InsideFlyer April 2004 |
SEC Reports: Just the Facts How much does your award cost the airline? Frequent flyers should be particularly interested in the facts about loyalty programs, including the nitty-gritty on the number of awards used and how much they cost. |
InsideFlyer March 2014 |
2014 Freddie Awards Voting The Freddie Awards are awarded to hotel and airline loyalty programs who represent the best of the industry as voted by frequent travelers in six categories. |
InsideFlyer October 2005 |
Broken Promises How to cope when your frequent flyer program changes the rules. |
InsideFlyer August 2004 |
Perception/Reality People complain about the difficulty of redeeming frequent flier awards. We decided to put the perception to a test by actually calling the airlines and trying to book awards. |
InsideFlyer March 2014 |
Delta: The Industry's Canary in a Coal Mine It's been three years since rumors first began leaking out of Atlanta that Delta was considering modifying their popular SkyMiles frequent flyer program from a "mileage-based" program to a "revenue-based" program. |
InsideFlyer May 2006 |
The 18th Annual Freddie Awards The best of the frequent flyers programs. |
InsideFlyer June 2011 |
The Frequent Traveler Awards The winners of the second annual Frequent Traveler Awards have been announced and Air Canada Aeroplan and Marriott Rewards took top honors as the airline and hotel Program of the Year in the Americas. |
InsideFlyer July 2011 |
Opening Remarks How people see frequent flyers will likely change if the planned full media exposure of the life of the high flyer comes to fruition in some major media outlets. |
InsideFlyer October 2013 |
Travel Blogs Frequent travelers in general are a connected and well-informed group of people so it's no surprise that many have taken to the blogosphere to share their knowledge of all things miles and points. |
InsideFlyer December 2005 |
What's Number One on This Year's List? The perfect gift for your frequent traveler this year is Mileage Pro, an insiders guide to frequent flyer bonus programs. |
InsideFlyer March 2003 |
The Militancy of Miles Show me the miles ... or else? Members are increasingly demanding of their programs. Some even engage in "guerilla" tactics to get what they want. We take a look at this growing trend, and ask why. |
InsideFlyer April 2014 |
Randy Petersen's Opening Remarks In less than three weeks after the announcement by Delta that they are moving to a revenue-based program things have quieted down -- really quieted down. |
InsideFlyer June 2012 |
Randy Petersen's Opening Remarks Are both US Airways and Delta considering changes to their existing frequent flyer programs featuring a conversion to revenue-based programs? With the changes that have already impacted this industry (miles as an industry?), there's a very strong argument that this is the way of the future. |
InsideFlyer April 2009 |
Award Patrol 2009 Is the perception that it's constantly getting more difficult to claim an award flight true? |
InsideFlyer March 2006 |
The 7 Habits of Highly Effective Frequent Flyers Whether you're a million-miler or a new mileage consumer, practicing these habits will help you survive and thrive in today's world of miles and points. |
InsideFlyer July 2014 |
Travel Talk - Annual Interview Issue We take a behind-the-scenes look into frequent travel programs and talk one-on-one with those making decisions that will have an effect on frequent flyers everywhere. |
InsideFlyer August 2009 Randy Petersen |
Randy Petersen's Opening Remarks The author comments on a new traveler survey conducted by Wyndham Rewards. |
InsideFlyer May 2009 |
Randy Petersen's Opening Remarks It's a great time to be a frequent flyer. |
InsideFlyer October 2005 |
Delta to Merge "Grandfathered" Miles with Newer Ones Delta Air Lines is telling longtime customers that its oldest frequent flyer program is going away next year, but its points will still be usable. Member reaction has been mixed. |
InsideFlyer June 2011 |
Randy Petersen's Opening Remarks Randy imagines the world without frequent flyer miles. |
InsideFlyer May 2003 |
Opening Remarks What's so important about Lynne that we felt the need to present her with a Distinguished Achievement Award? Well, for starters, she is the lady who many say single-handedly created the very first Marriott loyalty program. |
The Motley Fool February 3, 2005 Lawrence Meyers |
Why I Won't Invest in Airlines Oil prices, poor management, terrorism -- what's not to hate about the airline industry? Investors have so many other places to put their money. Why put it in a doomed industry? |
InsideFlyer May 2006 |
Letters US Airways doesn't come through on their program promises... Strange phenomenon when redeeming miles with Continental OnePass... Providing a value rating to rewards programs... Votes for Freddies Awards come from all over... |
InsideFlyer September 2009 |
Randy Petersen's Opening Remarks Read why Randy Petersen thinks the world has fallen in love with frequent flyer programs once again. |
InsideFlyer July 2005 |
Hidden Assets? A look at what value frequent flyer programs have as hidden airline assets, and what going public might mean to members. |
InsideFlyer March 2012 |
Randy Petersen's Opening Remarks Randy reflects on the loss of two airlines and new ways to use miles. |
InsideFlyer October 2004 |
Riding Out the Storm Several strategies that will help you protect your frequent flyer miles against bankruptcies, buyouts and blowhards. |
InsideFlyer December 2013 |
Randy Petersen's Opening Remarks By and large, I have no strong feelings about United's recent changes. Do I declare it's a major devaluation? Not really, it just means it will likely be more difficult for me to get those awards based on the number of miles I am willing to fork over for a redemption. |
InsideFlyer May 2009 |
Frequent Flyer Survey 2009 Loylogic, a reward services provider for loyalty programs, has released the results of a survey conducted during the recent Freddie Awards voting process. Here are the questions and the results. |
InsideFlyer November 2006 |
Rumors Are Just ... Rumors A look at the possible financial woes of the big airlines and how it might affect frequent flyer programs. |
InsideFlyer October 2014 |
Ethics of a Mile Do you own your frequent flyer miles, or does the airline own the miles in your account? If you earn the miles, do you have the right to dispose of them as you see fit? |
InsideFlyer January 2007 |
Inspector General Weighs in on FFPs A follow-up review of frequent flyer programs reveals that little progress has been made in commitment to customer service. |
InsideFlyer June 2003 |
Opening Remarks How can award travelers have no consumer protection? |
InsideFlyer October 2005 |
Consumer Reports Validates Award Availability A recent issue of Consumer Reports reports that, after some 300 telephone calls to various frequent flyer programs, nearly 93 percent of the time they were able to secure an award. |
InsideFlyer January 2013 |
Randy Petersen's Opening Remarks It is my guess that one of the main topics this time next year will be the tipping point of additional legacy carriers converting or adopting a "revenue-based" model as the standard method of mileage accrual for their members. |
InsideFlyer July 2006 |
Study: Value of a Mile Jumps in 2005 The value of a frequent flyer mile seems to be increasing, and yet other measures suggest a troubled mileage marketplace, according to IdeaWorks in its new analysis of frequent flyer mile. |
InsideFlyer February 2006 |
Winning The Battle - Award Redemption in 2006 With most airline flights full of paying passengers, it might come as a surprise that there's hope that you, too, can really get the award you want. But it's not always an easy fight. |
InsideFlyer January 2003 |
Rolling the Dice on a New Year Our panel of five distinguished experts offers you five tips each on how best to win at the miles and points game this year. We've even added a few comments from a sixth expert you may be familiar with. |
InsideFlyer April 2014 |
Frequent Flyer Fickleness Just as Web patrons are prone to bounce from one website to another, so do a growing number of frequent flyer program members switch from one program to another. |
InsideFlyer December 2008 |
Naughty or Nice? Here's a look back at 2008. What happened, how frequent flyers reacted and what, if anything, you can do about it. |
InsideFlyer April 2012 |
High Flyer or Big Spender We look at the differences between FFPs that reward flyers for the miles they fly or the amount they spend. |
InsideFlyer May 2011 |
Frequent Flyers Flock to Social Media Here's a look at how online communities are changing the face of travel loyalty programs. |
The Motley Fool December 15, 2004 Lawrence Meyers |
The Unholy Airline Trinity Northwest, Continental, and Delta have a frequent flyer alliance. Too bad they're so stingy with their rewards. |