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December 15, 2010
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Forrester Research Releases Listening Platform Landscape Report The 2011 Listening Platform reveals a splintering of the listening landscape and demands for higher-quality real-time data.   |
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November 4, 2010
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Alterian Buys Intrepid for $11.5 Million The social media analytics arms race continues. As commerce increasingly moves onto the Web, organizations must learn to measure and understand online customer activity. |
CRM
June 2012
Judith Aquino |
Find the Right Social Media Monitoring Tool Knowing how your brand is faring on the Web is essential, but which solution is best for your organization? |
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August 2010
Joshua Weinberger |
Rising Stars: The Easy Listener A standout in the vast arc of social listening, Radian6 allows users to take a first step toward engagement. |
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July 17, 2012 |
Salesforce Radian6 Delivers New Insights An expanded partner ecosystem also caps the Radian6 social media monitoring and listening tool. |
CIO
July 27, 2012
Chris Kanaracus |
5 Things You Need to Know About Social Analytics It's a big business that's matured a lot in recent years. Is your company doing as much as it can to take advantage of new data streams? |
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September 15, 2010
Juan Martinez |
Making Customer Intelligence Smarter - and More Social Overtone's OpenMic 5.3 is the industry's first customer-listening system to feature a hybrid text-analysis engine, a tool that combines Overtone's statistical-based natural-language processing engine with linguistic capabilities. |
InternetNews
May 3, 2011 |
Salesforce Closes $326 Million Deal for Radian6 Salesforce.com completes its acquisition of social CRM vendor - what happens now? |
CRM
September 2007 |
The 2007 Market Awards: Rising Stars Here are rising stars that reflect the CRM industry's emerging trends, its continuing reach, and its ongoing aspirations. |
InternetNews
March 30, 2011 |
Salesforce.com Pays $326 Million for Radian6 Salesforce.com acquires social CRM vendor in an effort to boost social media monitoring. |
CRM
March 30, 2011
Leonard Klie |
Salesforce.com Acquires Radian6 Salesforce.com put an end to the rumors today by announcing its acquisition of Radian6. The deal is worth $276 million in cash and $50 million in stocks. |
CRM
October 2011
Brittany Farb |
The (Old) Rules Do Not Apply Traditional standards of database marketing will be retailers' downfall |
Information Today
November 23, 2009 |
Dow Jones Introduces New Executive Dashboard More than just a list of news headlines, the Dow Jones Executive Dashboard aims to provide a visual inventory of the pressing internal and external information that CEOs require to run a successful business. |
CRM
June 2011
Leonard Klie |
Radian6 Deal Enables Salesforce.com To Monitor the Social Web Valued at $326 million, the acquisition brings social media monitoring platform to CRM giant. |
CRM
December 2014
Leonard Klie |
Campaign Management Needs to Cross Channels Despite improvements, cross-channel campaign management still has usability challenges. |
Financial Advisor
January 2008
Joel Bruckenstein |
Seeing Forrester From The Trees Forrester Research, an independent research firm, releases an updated report on financial planning software. |
InternetNews
April 29, 2010 |
Business Intelligence Software: Good Enough? Complex, real-time queries of changing data may highlight BI software's weaknesses, a new study suggests. |
CRM
February 11, 2013
Judith Aquino |
Meeting the Needs of the Always-Connected Consumer Forrester Research and Gartner uncover trends driving marketing decisions for 2013. |
CRM
December 2013
Sarah Sluis |
Cisco Systems Turns to Radian6 to Unify Its Social Presence Social listening tool lets the technology product and service provider focus on actionable data. |
