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Sports Illustrated
March 15, 2000 |
Best day of the year For basketball fans, this is the best day of all the year. Yes, today -- the day before the NCAA tournament begins....   |
Sports Central
March 30, 2004
Danny Sternfield |
It's All About the Action The NCAA tournament is fueled by gambling; it allows those who never gamble to indulge and those who gamble every night to now bet day and night. |
CRM
January 1, 2006
Lior Arussy |
Is Your Product Really That Great? Loyalty programs won't work if a company's core product or service is perceived to have little or no value. |
Inc.
March 1, 2003
David Murdoch |
Corporate Culture: A-Betting March Madness This month your employees may be worrying more about Marquette than your market. Should you care? |
Sports Central
March 4, 2013
Jonathan Lowe |
No Matter What? The author discusses the ups and downs of a single season for college football and basketball teams. |
Salon.com
March 7, 2001
Allen Barra |
The unsweet 64 The NCAA Tournament is a cash cow for the NCAA, but there are too many teams, and fans have been slowly tuning out... |
Sports Illustrated
December 27, 2000 |
Reactions: Best Fans Users make strong arguments for their team having the best fans. |
Sports Central
January 20, 2007
Greg Wyshynski |
The Booze, Banter, and Betting Theory A sport's popularity, on a professional or college level, can be directly linked to its fans' ability to debate it, bet it, or use it as the entrance point for a few hours of total inebriation. |
Sports Central
April 27, 2010
Ross Lancaster |
Why 68 is Great College basketball fans should be pleased and even optimistic that a 68-team tournament can produce fantastic tournaments. |
Sports Central
March 25, 2006
Greg Wyshynski |
March Madness Media Memos Comments on the media's coverage of the NCAA basketball tournament. |
Sports Central
October 13, 2011
Kevin Beane |
Week 1 College Basketball Preview As the college football season gets into full swing, we will soon have yet another "favorite sports time of the year" for this writer. |
CRM
August 21, 2013
Leonard Klie |
CRM Comes of Age in the Age of Moneyball CRM Evolution panelists uncover the need to use CRM for more than just selling tickets. |
Sports Central
April 13, 2004
Jonathan Lowe |
Making Good Use of Home Cookin' Since the NCAA women's tournament began in 1982, dominant teams have had the luxury of extending their postseason success to the cheers and admiration of a home crowd. |
Sports Central
March 10, 2008
Chris Gonzales |
A Sign of the Times, a Look to the Future While it is still too early to tell if professional sports have been corrupted beyond repair, the answer may lie just below the surface. |
CRM
August 2003
Lisa Picarille |
CRM Scores With Sports Fans It's about the fan experience. |
The Motley Fool
March 25, 2004
Rick Aristotle Munarriz |
Makin' March Madness Money The winners of March Madness may ultimately be the sponsors. |
CRM
November 1, 2006 |
The Pulse: Does Your Contact Center Measure Customer Satisfaction, Customer Loyalty, Neither, or Both? 0%: We only measure customer loyalty... 19%: We only measure customer satisfaction... etc. |
Job Journal
December 9, 2007
Michael Kinsman |
Not Much Loyalty Left Corporate America has reached a lamentable labor-market milestone, with employees eager to change jobs now outnumbering those who plan to stay at their posts. Here are some ways companies can try to rebuild worker loyalty. |
AskMen.com
Steve Seepersaud |
The Business Of Bookmaking A look at how much money is changing hands -- both legally and under the table -- between bookies and people trying to make some quick, easy cash. |
BusinessWeek
April 19, 2004
Brian Grow |
Don't Scalp Us. We'll Scalp You With $50 tickets going for as much as $500 apiece, hundreds of fans joined in a class action that claimed the team violated the Illinois Ticket Scalping Act, which forbids selling any ticket for above its face value. |
Salon.com
December 20, 2000
Allen Barra |
The Alex Rodriguez FAQ Is he worth all that money? Will these giant contracts ever stop? Is salary inflation driving up ticket prices? Ruining baseball? (Short answers: Yes, no, no, no.) |
CRM
August 2003
Paul Greenberg |
Customer Loyalty? Get Over It. Customer Satisfaction? Way To Go. True loyalty is rarely attainable, so set your sights on something within reach: satisfaction. |
IndustryWeek
July 1, 2007
Jonathan Katz |
Trust In The Workplace: By The Numbers Lack of employee trust can seriously impact worker loyalty to a company. |
CRM
October 1, 2007
Colin Beasty |
Market Focus: Sports and Entertainment -- CRM Scores for Sports Franchises In a multi-billion-dollar industry, CRM is about more than just selling tickets to the game. |
Sports Central
December 11, 2003
Eric Williams |
Giving Thanks Today, the college football world is in an uproar and the season has been thrown into utter chaos because of three little letters: BCS. Thank God for March Madness |
CRM
June 18, 2015
Michael Cholak |
Just How Important Is Customer Service to Customer Loyalty? It turns out other factors are bigger. But here's why it matters. |
BusinessWeek
January 7, 2009
Jack & Suzy Welch |
The Loyalty Fallacy Faithful but marginal employees often think they're safe. Play fair: Enlighten them. |
Sports Central
March 22, 2010
Scott Shepherd |
Why March Madness is Overrated Not only do I not believe that everyone loves March Madness, I'm not sold on the fact that they even believe it. |
Sports Illustrated
March 18, 2002
Phil Taylor |
Less is more The NCAA tournament is tops for everything it isn't... |
Job Journal
January 22, 2006
Michael Kinsman |
Career Pros: Loyalty on the Rise Employers and employees are rediscovering loyalty. |
