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Bank Systems & Technology
August 11, 2008
Orla O'Sullivan |
U.K. Banks Now Charge for Mobile Banking Britain's top banks have begun charging their mobile banking customers for text messages -- typically the equivalent of $5 or $6 a month to subscribe to messages sent by the bank plus 50 cents every time a customer requests information.   |
Bank Technology News
March 2010
Daniel Wolfe |
Channel Surfing When Wells Fargo offered text-message banking services to both online and non-online banking customers in a recent offering, it revealed a major step in distinguishing mobile from Web banking, a goal long discussed and now being put into practice. |
U.S. Banker
July 2007
Joseph Salesky |
Mobile-Phone Banking: Coming to a Bank Near You The mobile phone is moving beyond voice communication and is poised to change the landscape with mobile banking. |
Bank Systems & Technology
August 8, 2008
Orla O'Sullivan |
Mobile Banking a Money Maker for U.K. Banks The U.K.'s top banks recently began charging customers for text alerts, typically the equivalent of $5 or $6 a month to subscribe to a message service from the bank plus 50 cents every time a customer requests information via text. |
Bank Systems & Technology
August 24, 2010
Matt Gunn |
Bank of the West Launches Mobile Banking New SMS-based service available to Bank of the West online banking customers. |
Popular Mechanics
June 2009
Seth Porges |
How to Email Text Messages to Any Phone The key is to use what are known as SMS gateways. These are backdoors that transform other (usually less expensive) types of communications, such as e-mail and instant messages, into text messages. |
Bank Technology News
August 2009
Daniel Wolfe |
Traditional Texts Hang Tough in a Sea of Innovation While smart phones get exponentially smarter and app stores burst at the seams, banks and consumers are not only still using basic text messaging - the mode is maturing to mainstream status. |
Bank Technology News
July 2010
John Adams |
No Web's Alright KeyBank, whose text messaging vendor is M-Com/Fiserv and who developed its mobile browser and Blackberry app capabilities in house, launched mobile banking last year. |
Bank Technology News
December 2010
John Adams |
Business and Consumer Mobile: Not the Same It's important that banks build consumer and corporate mobile banking as two separate products, if not two distinct channels. |
Bank Technology News
September 2008
John Adams |
Text, Set, Match As part of a promotion for its burgeoning mobile banking service, Chase gave away thousands of tickets to this year's US Open tennis tournament in New York City via a campaign that used mobile technology as a vital component. |
Bank Technology News
August 2008
Rebecca Sausner |
Banks Down Under Monetize Mobile What's been sorely lacking in U.S. deployment of mobile banking is a revenue model; so far, the channel's been a money pit for the institutions leading the charge on implementations. Now banks look to New Zealand for a business model. |
U.S. Banker
September 2008
Rebecca Sausner |
Learning to Monetize Mobile In The Land Down Under There's no shortage of hype surrounding mobile banking, and there is even some impressive early consumer adoption. But what's been sorely lacking in U.S. deployments is a revenue model. |
Insurance & Technology
August 19, 2010
Nathan Golia |
State Farm Mobile Widget Texts On Drivers' Behalf The Android-only extension to the Pocket Agent application allows users to concentrate on the road instead of incoming texts, the company says. |
Bank Technology News
September 2010
Robin Arnfield |
Community Banks Tackle Anti-Fraud Tech Digital Resolve's Analysis Engine offers regional and community banks alerts about suspicious transactions every 10 minutes. |
Bank Systems & Technology
July 29, 2008
Lance Drummond |
Mobile Banking: Weighing the Lessons Learned On its way to growing its mobile banking customer base to more than 1 million users, Bank of America has successfully addressed a number of technological, cultural and marketing-related issues. |
Bank Systems & Technology
October 29, 2009
Maria Bruno-Britz |
Celent Predicts an Increase in Bank IT Spending in 2010 Wholesale banking, re-hiring IT staff and shifting markets for smaller banks will lead the way for increased spending by North American banks next year. |
Bank Technology News
April 2010
Michael Sisk |
Fifth Third Banks Charts New Security Course Man-in-the-middle attacks and other assaults on the browser are becoming more common and pose a challenge to the whole banking industry. Fifth Third is taking new security measures. |
Bank Systems & Technology
March 30, 2004
Cynthia Ramsaran |
Tripping Over Wireless Technology Banks move slowly toward adopting wireless technology as a channel and as an internal tool. |
Bank Technology News
December 2007 |
Mobile banking: Are Texting Services Here to Stay or Not? Text-message banking isn't considered a killer app, but qualifies as the easiest road to launching mobile financial services. |
Bank Technology News
September 2009
John Adams |
A Text Alert for Community Banks Crooks trick consumers into turning over personal information by sending dishonest text alerts to customers' mobile phones, often warning of fraudulent activity to mimic a security alert that an actual bank would send. |
CIO
November 11, 2009
Jeremy Kirk |
New Markets: Apps That Use Your Phone to Fight Credit Card Fraud SMS service notifies customers when their cards are charged, helping them identify fraudulent transactions faster. |
Bank Technology News
September 2008
Rebecca Sausner |
PNC, Frost Respond To Gen Y Demands Attracting Gen Y customers who are used to sending 50 or more text messages a day requires a new approach to online banking. |
CRM
April 2015
Leonard Klie |
Text Takes Precedence as a Customer Service Preference A new generation of consumers prefers short message service to other ways to reach agents. |
Bank Systems & Technology
March 3, 2009
Maria Bruno-Britz |
Fifth Third is Awarded Two-Character Mobile Domain Name Fifth Third Bank is one of the first companies to receive a two-character mobile Internet address, something it says will help retain consistency between its Web and mobile banking channels. |
| AskMen.com |
The Texting Age About two-thirds of all teens use text messaging, mostly due to its simplicity as well as the privacy of being able to communicate without being overheard. |
CIO
October 15, 2010
Karlyn & McLaughlin |
New Rules for Employees' Mobile Device Privacy How CIOs should adjust their privacy policies to conform to the Supreme Court's decision on monitoring employees' text messages. |
Bank Systems & Technology
February 13, 2008
Maria Bruno-Britz |
Bank of Queensland to Implement Mobile Banking The Bank of Queensland in Australia announced it will launch a mobile banking solution for customers in the first half of this year. |
Bank Systems & Technology
April 17, 2009
Maria Bruno-Britz |
S1 Enterprise Unveils Latest Version of Online Banking S1 Online Banking 3.7 brings banks an integrated platform for business and consumer online banking. |
CRM
December 5, 2011
Judith Aquino |
Leads360 Introduces New Automated Text Message Capabilities Leads360 added automated text messaging to its offerings, allowing sales associates to automate the process of composing and sending text messages via the SPAM-compliant Short Message Service protocol. |
PC World
March 2006
Anne Kandra |
Banking on the Web: Risky Business? The reality behind the risks, plus how to keep your online transactions secure. |
Bank Technology News
June 2011
Penny Crosman |
E-Coupons a Hit Among Mobile Banking Users New trends present a marketing opportunity for banks and retailers to deliver coupons and marketing messages by phone. |
InternetNews
November 23, 2005
Colin C. Haley |
VZ Wireless Sues Alleged Spammer The carrier says Passport Holidays sent nearly 100,000 unsolicited text messages to Verizon customers. |
Bank Systems & Technology
December 23, 2007
Nancy Feig |
Mobile Banking Experiencing Increased Adoption Mobile banking is causing a flurry of activity in the U.S. financial services industry. |
Bank Technology News
November 2007
Glen Fest |
Online Authentication: Multifactor Race Nears Finish Line Nearly a year after half of all U.S. institutions missed the deadline to adopt stricter FFIEC guidelines for online authentication, analysts say that banks have finally, and almost universally, put their multifactor and other risk-mitigation layers in place. |
U.S. Banker
October 2007
Lee Conrad |
Privacy Push: Banks Chafe Against Move To Block Use of SS Numbers Two major federal efforts to curb the widespread use of Social Security numbers are putting banks-the largest private-sector users of those nine sensitive numbers-on defense. |
Bank Systems & Technology
July 22, 2010
Penny Crosman |
U.S. Consumers More Willing to Bank, Make Payments Via Mobile Device They still lag the rest of the world, but 16% of U.S. consumers now say they're comfortable with mobile banking and mobile payments, according to a KPMG study. |
InternetNews
September 27, 2010 |
Droid X Fans Annoyed By Android 2.2 SMS Bug Droid X users say updated Android 2.2 mobile OS has a bug that keeps new texts from surfacing at the top of their messaging list. |
Bank Technology News
May 2010
Michael Sisk |
Security Threats and Opportunities As more people adopt mobile banking and it becomes more transactional -- not just checking balances and getting alerts -- the security threats are likely to mount quickly. |
Insurance & Technology
August 5, 2008
Nathan Conz |
Santam Launches Text-based Fraud Hotline Cape Town-based short-term insurer Santam launched a new fraud-reporting program that relies on SMS (short message service) text messaging. |
InternetNews
November 30, 2006
Nicholas Carlson |
Intuit Acquires Digital Insight Known for its financial software, Intuit gets into online banking with the buy. Can they soothe security concerns? |
IEEE Spectrum
January 2009 |
You Tell Us: Your Mobile Secretary A new online service turns your mobile phone into a digital secretary by transforming voice messages to text and sending them as e-mail messages or as text messages. |
InternetNews
November 12, 2010 |
Survey: 1 in 3 Customers Fear Online Banking New survey finds that 31 percent of bank customers avoid online transactions because of security concerns. |
Bank Technology News
December 2008
Glen Fest |
The Paradoxes Of Mobile Adoption A new Javelin Strategy & Research report reveals layers of paradox involving mobile banking security. |
Insurance & Technology
August 12, 2009
Anthony O'Donnell |
The Principal Leverages Web 2.0 for Retirement Plan Participants The company has created an iGoogle gadget that allows participants to view key account information directly from iGoogle without accessing The Principal's Web site, as well as given participants the ability opt-in to receive e-mail or text messages. |
CRM
April 1, 2007 |
Statistically Speaking Worldwide revenues for CRM solution providers hit $8.4 billion in 2006... BI platform revenue will rise 10% in EMEA in 2007... 38% of consumers in 2006 said that they would never want to receive commercial text messages under any circumstance... etc. |
Bank Systems & Technology
April 23, 2010
Matt Gunn |
Mobile Banking Technology Helps Small Banks Build Awareness, Compete As mobile technology becomes more accessible, smaller institutions such as Avenue Bank are leveraging the mobile channel to compete with the big banks. |
Bank Technology News
November 2008
Maria Trombly |
Mobile Insecurity: Reality or Just hype? The increasing functionality and numbers of mobile banking platforms creates the potential for mobile banking security issues, but industry watchers have widely divergent opinions about how serious the threat really is. |
Bank Systems & Technology
July 9, 2009
Maria Bruno-Britz |
Jibun Bank Takes Direct Banking to the Mobile Phone Japan's Jibun Bank uses the mobile phone as its primary delivery channel. |
Bank Systems & Technology
April 6, 2009
Orla O'Sullivan |
Internet Banks Poised to Prosper Amid Crisis As consumers seek the best rates and banks look to cut costs, direct banks will enjoy a surge in deposits, and branch traffic will stagnate, TowerGroup predicts. |
Bank Technology News
February 2009
Michael Sisk |
Online Banking Lessons From Canada Consumer adoption of Web banking has been a major success story in Canada, leading some to wonder if that success can be duplicated south of the border. |
