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U.S. Banker
September 2008
Rebecca Sausner |
Learning to Monetize Mobile In The Land Down Under There's no shortage of hype surrounding mobile banking, and there is even some impressive early consumer adoption. But what's been sorely lacking in U.S. deployments is a revenue model.   |
U.S. Banker
July 2009
Glen Fest |
The Dollars and Sense of Going Mobile Banks that latched onto mobile banking a few years ago were more interested in first-mover advantage than profitability. |
Bank Technology News
March 2010
Daniel Wolfe |
Channel Surfing When Wells Fargo offered text-message banking services to both online and non-online banking customers in a recent offering, it revealed a major step in distinguishing mobile from Web banking, a goal long discussed and now being put into practice. |
U.S. Banker
July 2007
Joseph Salesky |
Mobile-Phone Banking: Coming to a Bank Near You The mobile phone is moving beyond voice communication and is poised to change the landscape with mobile banking. |
Bank Systems & Technology
July 12, 2010
Penny Crosman |
Mobile Banking Usage Nearly Doubled in Past Year, IDC Says The good news: consumers and banks have made great progress in mobile banking adoption. The bad news: it's hard for banks to make money via mobile. |
Bank Systems & Technology
August 24, 2010
Matt Gunn |
Bank of the West Launches Mobile Banking New SMS-based service available to Bank of the West online banking customers. |
Bank Technology News
November 2008
Glen Fest |
Fiserv Teams With M-Com; Whither Firethorn? M-Com, an established New Zealand mobile banking and payments player, is quickly becoming a force in the U.S., most recently chosen as Fiserv's partner to build out the new Fiserv Mobile Money platform. |
Bank Systems & Technology
December 23, 2007
Nick Holland |
Forecasts Underestimate the Growth Potential for Mobile Banking Services in the U.S. Even a relatively muted uptake of mobile banking services among mobile subscribers can result in impressive numbers in the U.S., where mobile subscriber penetration has reached more than 80 percent of the population. |
Bank Systems & Technology
March 3, 2009
Maria Bruno-Britz |
Fifth Third is Awarded Two-Character Mobile Domain Name Fifth Third Bank is one of the first companies to receive a two-character mobile Internet address, something it says will help retain consistency between its Web and mobile banking channels. |
Bank Systems & Technology
September 9, 2008
Peggy Bresnick Kendler |
Fiserv Rolls Out All-in-One Mobile Banking and Payments Solution Mobile Money offers online and offline enrollment capabilities and integrates with core banking, online banking and electronic payments systems. |
Bank Technology News
May 2003 |
By The Numbers When it comes to customer service, bank customers still want to talk to an actual person when they dial into a call center, but that may change. |
Bank Technology News
October 2009
John Adams |
CUs Cooperate on Mobile CO-OP Financial Services, CO-OP Mobile, allows credit unions to deploy mobile banking with minimal upfront expense. |
Bank Systems & Technology
June 1, 2009
Katherine Burger |
Fiserv Introduces Mobile Money FastTrack to Simplify Delivery of Mobile Banking Services Streamlined version of flagship solution developed to help financial institutions more quickly offer mobile banking services. |
Bank Systems & Technology
August 12, 2010
Matt Gunn |
KeyBank Deploys Mobile Money to All Customers KeyBank is one of the first banks in the United States to roll Mobile Money out -- which enables various mobile transactions -- to all of its customers. |
Bank Systems & Technology
July 29, 2008
Lance Drummond |
Mobile Banking: Weighing the Lessons Learned On its way to growing its mobile banking customer base to more than 1 million users, Bank of America has successfully addressed a number of technological, cultural and marketing-related issues. |
Bank Technology News
May 2007
John Adams |
Mobile Banking: Get Ready for the New Zealand Invasion Technology salespeople are planning to pitch to American banks and consumers a mode of wireless remote access banking they say has worked wonders in New Zealand. |
Bank Technology News
February 2011
Rebecca Sausner |
Corporate Mobile: Where are the Vendors? Mobile banking for corporate customers will be a hot commodity this year. |
Bank Technology News
July 2010
John Adams |
No Web's Alright KeyBank, whose text messaging vendor is M-Com/Fiserv and who developed its mobile browser and Blackberry app capabilities in house, launched mobile banking last year. |
Bank Technology News
April 2004
Melissa Solomon |
Easy-to-Use Sites Bring Bank Returns Web initiatives are paying off in terms of customer satisfaction. |
Bank Systems & Technology
June 23, 2008
Paula Damiano |
New Javelin Study Finds Untapped Market for Mobile Banking There is a vast untapped market of potential mobile bankers, and banks may be missing out on a huge opportunity by targeting m-banking services only at online banking users. |
Bank Technology News
January 2009
Rebecca Sausner |
Smart Phones Now Dominate Mobile Usage Touch screen smart phones are making a significant impact on mobile banking. |
Bank Systems & Technology
February 1, 2007
Kere Lewis |
Banks to Explore Channel Optimization In 2007, many banks will explore channel optimization and the alignment of products and services with sales and service delivery channels to balance a positive customer experience with the need to better control costs. |
Bank Systems & Technology
May 4, 2010
Matt Gunn |
Wells Fargo Expands Popular Small Biz Mobile Banking Program The bank has been seeing double-digit growth every month for for its small business mobile banking offering. |
Bank Technology News
August 2001
David Rountree |
Internet Banking Is About Banking, Not the Net Internet banking is about banking, not bells and whistles. The technology behind it -- a moving target itself -- is routinely assessed in the abstract, with the inevitable confusion of messenger and message... |
Bank Technology News
September 2008
John Adams |
Text, Set, Match As part of a promotion for its burgeoning mobile banking service, Chase gave away thousands of tickets to this year's US Open tennis tournament in New York City via a campaign that used mobile technology as a vital component. |
Bank Systems & Technology
June 3, 2009
Maria Bruno-Britz |
Mobile Banking Is Now a Must-Have for Banks According to a panel of bankers at Celent Innovation and Insight Day, mobile banking has moved beyond the hype to the next step in banking's evolution. |
Bank Systems & Technology
December 23, 2007
Maria Bruno-Britz |
U.S. Mobile Financial Services Still Needs Operating Model With mobile banking on the rise in the U.S., institutions still are challenged to find the best operating model. |
CRM
February 14, 2011
Koa Beck |
Mobile Banking to Increase Five-Fold Over the Next Five Years A Forrester forecast indicates one in five American consumers will be using online banking by 2015. |
Bank Systems & Technology
December 21, 2009
Melanie Rodier |
Banks To Increase Focus And Budgets On Online Banking in 2010 A new report from Aite Group reveals that executives will increase their budgets for online banking next year. |
Bank Technology News
April 2008
James Van Dyke |
Security Worries for P2P Mobile Mobile person-to-person payments and transfers (mobile P2P) offer an important potential income-generating step for financial institutions, if the can overcome the security concerns that worry would-be users. |
Bank Systems & Technology
November 4, 2003
Cynthia Ramsaran |
Online Banking Comes of Age By keeping up to date with demands from online customers, banks finally are seeing increases in Internet traffic. |
Bank Technology News
June 2007
Glen Fest |
Mobile Banking: Mobile Banking is Finally Almost Here. Really. An adoption surge, fueled by user technology and industry convergence, is expected to propel mobile banking's march to the financial services mainstream within three years. |
Bank Technology News
June 2004
Holly Sraeel |
If You Want Customers To Stay, Don't Charge For Bill Pay The adage "the best things in life are free" couldn't apply more than for bankers toying with reinstating fees--eventually--for on-line bill payment. |
The Motley Fool
January 23, 2006 |
All About Online Banking You may not need your bricks-and-mortar branch as much as you thought. |
Bank Technology News
May 2010
Rebecca Sausner |
The Mobile Tipping Point Consumers' ever-increasing use of their ever-more-sophisticated mobile devices put institutions in the enviable position of rolling out technology just as consumers are ready to embrace it. |
Bank Technology News
June 2011
John Adams |
Security that Travels With You John Finley, a three-year Bank of the West vet, recently discussed the bank's plans, the utility of 'old school' SMS, and the portability of the handset as a security tool. |
InternetNews
November 15, 2007
Kenneth Corbin |
AT&T, Qualcomm Hope to Cash in on Mobile Banking AT&T debuts a banking service, while Qualcomm snaps up a technology vendor. |
Bank Systems & Technology
March 30, 2004
Cynthia Ramsaran |
Tripping Over Wireless Technology Banks move slowly toward adopting wireless technology as a channel and as an internal tool. |
AskMen.com
Terence Channon |
Online Banking Your bank may offer you access to more services online than you think -- services that might make your life a whole lot easier if you use them properly. |
Bank Systems & Technology
August 11, 2008
Orla O'Sullivan |
U.K. Banks Now Charge for Mobile Banking Britain's top banks have begun charging their mobile banking customers for text messages -- typically the equivalent of $5 or $6 a month to subscribe to messages sent by the bank plus 50 cents every time a customer requests information. |
Bank Systems & Technology
September 17, 2007
Nancy Feig |
Age Matters When it Comes to Channel Preference Though generational differences greatly influence consumers' banking behavior and young consumers have a clear preference for online banking, traditional channels still are important for servicing all generations, two recent surveys suggest. |
Bank Systems & Technology
December 23, 2007
Nancy Feig |
Mobile Banking Experiencing Increased Adoption Mobile banking is causing a flurry of activity in the U.S. financial services industry. |
Bank Technology News
November 2009
John Adams |
HSBC's Pipe Work Sends Texts Down the Drain First Direct's erroneously sending customers text messages with other people's transaction details earlier this fall sends a message of distrust to consumers. |
Bank Technology News
February 2009
Michael Sisk |
Online Banking Lessons From Canada Consumer adoption of Web banking has been a major success story in Canada, leading some to wonder if that success can be duplicated south of the border. |
Bank Technology News
May 2004
John Adams |
Firm Takes Swipe At e-Tolls Again A new pay-for product from Online Resources hits the market with a group of more than 50 early adopters including First Command Bank and Pinnacle Federal Credit Union. |
Bank Systems & Technology
July 9, 2009
Maria Bruno-Britz |
Jibun Bank Takes Direct Banking to the Mobile Phone Japan's Jibun Bank uses the mobile phone as its primary delivery channel. |
Bank Technology News
December 2010
John Adams |
Business and Consumer Mobile: Not the Same It's important that banks build consumer and corporate mobile banking as two separate products, if not two distinct channels. |
Bank Technology News
December 2008
Glen Fest |
The Paradoxes Of Mobile Adoption A new Javelin Strategy & Research report reveals layers of paradox involving mobile banking security. |
The Motley Fool
September 7, 2005 |
How to Bank Online Consider online banking to save time, trouble, and money. Here are some tips. |
InternetNews
December 21, 2007
Kenneth Corbin |
A 'Building Year' For Mobile Banking Research firm Celent looks ahead to the coming year in banking technology. |
