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Bank Technology News
August 2008
Rebecca Sausner |
Banks Down Under Monetize Mobile What's been sorely lacking in U.S. deployment of mobile banking is a revenue model; so far, the channel's been a money pit for the institutions leading the charge on implementations. Now banks look to New Zealand for a business model.   |
U.S. Banker
September 2008
Rebecca Sausner |
Learning to Monetize Mobile In The Land Down Under There's no shortage of hype surrounding mobile banking, and there is even some impressive early consumer adoption. But what's been sorely lacking in U.S. deployments is a revenue model. |
Bank Technology News
April 2004
Melissa Solomon |
Easy-to-Use Sites Bring Bank Returns Web initiatives are paying off in terms of customer satisfaction. |
The Motley Fool
January 23, 2006 |
All About Online Banking You may not need your bricks-and-mortar branch as much as you thought. |
Bank Technology News
August 2001
David Rountree |
Internet Banking Is About Banking, Not the Net Internet banking is about banking, not bells and whistles. The technology behind it -- a moving target itself -- is routinely assessed in the abstract, with the inevitable confusion of messenger and message... |
Bank Technology News
March 2005
John Adams |
Choice and Consequence The Internet and call center are the branch's remote and, at times, impersonal second cousins, but make them second fiddle at your peril. A customer's descent into automation hell can be the difference between a better relationship and a lost one. |
The Motley Fool
April 1, 2004
Selena Maranjian |
How to Bank Online It can be easier than using a traditional bank, and you might earn more on your money. |
Bank Systems & Technology
December 21, 2009
Melanie Rodier |
Banks To Increase Focus And Budgets On Online Banking in 2010 A new report from Aite Group reveals that executives will increase their budgets for online banking next year. |
The Motley Fool
July 19, 2006 |
Is Online Banking for You? Online banking isn't for everyone -- yet. But it might be for you. Take some time to research it a bit. |
Bank Systems & Technology
May 21, 2007
Katherine Burger |
Online Banking Growth Outpacing That of Call Centers, Branches, ATMs, TowerGroup Report Says According to a recent report, online banking is increasing in use at an annual rate of 27% -- compared to 7% for the call center, 1.4% for the branch and only 0.5% for ATMs. |
Bank Systems & Technology
July 29, 2008
Lance Drummond |
Mobile Banking: Weighing the Lessons Learned On its way to growing its mobile banking customer base to more than 1 million users, Bank of America has successfully addressed a number of technological, cultural and marketing-related issues. |
Bank Systems & Technology
July 12, 2010
Penny Crosman |
Mobile Banking Usage Nearly Doubled in Past Year, IDC Says The good news: consumers and banks have made great progress in mobile banking adoption. The bad news: it's hard for banks to make money via mobile. |
The Motley Fool
September 7, 2005 |
How to Bank Online Consider online banking to save time, trouble, and money. Here are some tips. |
Bank Technology News
March 2010
Daniel Wolfe |
Channel Surfing When Wells Fargo offered text-message banking services to both online and non-online banking customers in a recent offering, it revealed a major step in distinguishing mobile from Web banking, a goal long discussed and now being put into practice. |
Bank Systems & Technology
June 23, 2008
Paula Damiano |
New Javelin Study Finds Untapped Market for Mobile Banking There is a vast untapped market of potential mobile bankers, and banks may be missing out on a huge opportunity by targeting m-banking services only at online banking users. |
Bank Systems & Technology
August 24, 2010
Matt Gunn |
Bank of the West Launches Mobile Banking New SMS-based service available to Bank of the West online banking customers. |
The Motley Fool
November 1, 2004 |
Is Online Banking for You? It may be time to think about paying your bills online. |
CRM
February 14, 2011
Koa Beck |
Mobile Banking to Increase Five-Fold Over the Next Five Years A Forrester forecast indicates one in five American consumers will be using online banking by 2015. |
Bank Systems & Technology
September 17, 2007
Nancy Feig |
Age Matters When it Comes to Channel Preference Though generational differences greatly influence consumers' banking behavior and young consumers have a clear preference for online banking, traditional channels still are important for servicing all generations, two recent surveys suggest. |
Bank Technology News
February 2011
Rebecca Sausner |
Corporate Mobile: Where are the Vendors? Mobile banking for corporate customers will be a hot commodity this year. |
Bank Systems & Technology
January 31, 2006
Robert Wollan |
CIOs and the Battle for Consumers To win over customers, banks must understand the kinds of services customers demand. |
Bank Systems & Technology
November 1, 2006
Nancy Feig |
Integrating the Channels Financial institutions are juggling numerous channels and the multitude of ways in which they touch customers. Many banks are actively looking to integrate those delivery channels more strategically. |
Bank Systems & Technology
November 19, 2008
Maria Bruno-Britz |
News From the Retail Delivery Show: Fiserv Releases Streamlined Online Banking Experience Brookfield, Wis.-based Fiserv has released its latest offering in the online banking space -- a solution designed to streamline the online banking process for consumers and increase revenue opportunities for financial institutions. |
Bank Systems & Technology
November 3, 2009
Maria Bruno-Britz |
In Channel Projects, Banks Look for Simpler Solutions The new economic conditions are dictating smarter use of resources among banks as they enhance their channels. |
Bank Systems & Technology
February 4, 2010
Penny Crosman |
17% of U.S. Adults Use Mobile Banking, Survey Finds Mobile web and SMS are the most common mobile banking technologies, but app-based banking will grow rapidly over the next 12 months, according to Luth Research. |
Bank Technology News
April 2011
John Adams |
Service Perceptions Still Need Work Efforts by banks to improve the quality of service have not yet resulted in improved customer perceptions. |
Bank Systems & Technology
July 22, 2010
Penny Crosman |
U.S. Consumers More Willing to Bank, Make Payments Via Mobile Device They still lag the rest of the world, but 16% of U.S. consumers now say they're comfortable with mobile banking and mobile payments, according to a KPMG study. |
Bank Technology News
January 2004 |
By The Numbers Almost two-thirds of respondents report their household uses a personal computer to do on-line banking, an activity most prevalent among 18- to 34-year-olds, and which widens with household income. |
Bank Systems & Technology
November 1, 2006
Phil Britt |
Study: Channel Preference Is Age-Dependent Though financial services customers as a whole prefer branch banking, there are clear differences in customers' channel preferences based on age, according to a recent American Bankers Association (Washington, D.C.) survey of 1,000 consumers. |
Bank Technology News
November 2001
Louise West |
U.K. Consumers Flock to Online Banking As the British assimilate new technology with increasing ease and speed, online banking benefits... |
Bank Systems & Technology
August 12, 2010
Matt Gunn |
KeyBank Deploys Mobile Money to All Customers KeyBank is one of the first banks in the United States to roll Mobile Money out -- which enables various mobile transactions -- to all of its customers. |
U.S. Banker
July 2007
Joseph Salesky |
Mobile-Phone Banking: Coming to a Bank Near You The mobile phone is moving beyond voice communication and is poised to change the landscape with mobile banking. |
Bank Technology News
July 2010
John Adams |
No Web's Alright KeyBank, whose text messaging vendor is M-Com/Fiserv and who developed its mobile browser and Blackberry app capabilities in house, launched mobile banking last year. |
Bank Systems & Technology
July 9, 2009
Maria Bruno-Britz |
Jibun Bank Takes Direct Banking to the Mobile Phone Japan's Jibun Bank uses the mobile phone as its primary delivery channel. |
Bank Technology News
September 2001
Patricia A. Murphy |
Why WingspanBank Couldn't Stay Aloft Great idea, poor implementation, analysts conclude... |
Bank Technology News
January 2009
Rebecca Sausner |
Smart Phones Now Dominate Mobile Usage Touch screen smart phones are making a significant impact on mobile banking. |
Bank Systems & Technology
May 26, 2009
Maria Bruno-Britz |
Financial Crisis Will Speed Adoption of Mobile Banking TowerGroup research shows that 2009 will be the year m-banking goes mainstream as consumers seek more immediate access to their financial status. |
Bank Systems & Technology
February 13, 2008
Maria Bruno-Britz |
Bank of Queensland to Implement Mobile Banking The Bank of Queensland in Australia announced it will launch a mobile banking solution for customers in the first half of this year. |
Bank Technology News
May 2003
Mark Bruno |
The Anatomy of an Anomaly How a traditional institution like Bank Of America is making huge waves in the internet banking business. |
InternetNews
December 22, 2003
Colin Haley |
Interest in Online Banking Grows Barring a major security breach, U.S. consumers will increasingly turn to bank Web sites, a new study concludes. |
Bank Systems & Technology
November 4, 2003
Cynthia Ramsaran |
Online Banking Comes of Age By keeping up to date with demands from online customers, banks finally are seeing increases in Internet traffic. |
Bank Systems & Technology
December 23, 2007
Nancy Feig |
Mobile Banking Experiencing Increased Adoption Mobile banking is causing a flurry of activity in the U.S. financial services industry. |
Bank Systems & Technology
March 30, 2004
Cynthia Ramsaran |
Tripping Over Wireless Technology Banks move slowly toward adopting wireless technology as a channel and as an internal tool. |
U.S. Banker
July 2009
Glen Fest |
The Dollars and Sense of Going Mobile Banks that latched onto mobile banking a few years ago were more interested in first-mover advantage than profitability. |
Wall Street & Technology
June 23, 2008
Melanie Rodier |
SOA Threatens Security With customers accessing systems themselves through Internet banking and other self-serving channels, core systems are vulnerable to security threats. |
Bank Systems & Technology
September 27, 2004
Cynthia Ramsaran |
Customers Not Crazy for Contactless Credit and debit card customers currently are not interested in contactless and other new card technologies. |
Bank Technology News
December 2010
John Adams |
Business and Consumer Mobile: Not the Same It's important that banks build consumer and corporate mobile banking as two separate products, if not two distinct channels. |
Bank Technology News
June 2011
John Adams |
Security that Travels With You John Finley, a three-year Bank of the West vet, recently discussed the bank's plans, the utility of 'old school' SMS, and the portability of the handset as a security tool. |
Bank Technology News
May 2007
John Adams |
Mobile Banking: Get Ready for the New Zealand Invasion Technology salespeople are planning to pitch to American banks and consumers a mode of wireless remote access banking they say has worked wonders in New Zealand. |
Bank Systems & Technology
May 4, 2010
Matt Gunn |
Wells Fargo Expands Popular Small Biz Mobile Banking Program The bank has been seeing double-digit growth every month for for its small business mobile banking offering. |
