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Bank Systems & Technology
August 24, 2006
Phil Britt |
Living in a Multichannel World As banks decide how to allocate approximately $6.5 billion in investments on retail channels this year, they would be wise to look at how customers use those channels, according to Karen Massey, senior research analyst for Financial Insight.   |
Bank Systems & Technology
July 1, 2005
Maria Bruno-Britz |
Branch In a Box As financial technology matures, banks are beginning to reevaluate the manner in which they utilize their ATMs. As a result, the ATMs of the future will provide users with a much richer banking experience than ever before. |
U.S. Banker
August 2001
Mark Bruno |
Unisys Taps SPSS for Analytics Assistance Banks will be able to use the software to determine strategies that initiate cross-selling. |
Bank Systems & Technology
November 1, 2006
Phil Britt |
Study: Channel Preference Is Age-Dependent Though financial services customers as a whole prefer branch banking, there are clear differences in customers' channel preferences based on age, according to a recent American Bankers Association (Washington, D.C.) survey of 1,000 consumers. |
Bank Systems & Technology
September 17, 2007
Nancy Feig |
Age Matters When it Comes to Channel Preference Though generational differences greatly influence consumers' banking behavior and young consumers have a clear preference for online banking, traditional channels still are important for servicing all generations, two recent surveys suggest. |
Bank Technology News
March 2010
Karen Epper Hoffman |
ATMs Get More Connected Automated teller machines may no longer be the one-trick pony of banking. |
Bank Systems & Technology
November 1, 2006
Nancy Feig |
Integrating the Channels Financial institutions are juggling numerous channels and the multitude of ways in which they touch customers. Many banks are actively looking to integrate those delivery channels more strategically. |
U.S. Banker
February 2002
Mark Bruno |
ATMs Learn New Tricks Visually impaired people have learned how to bank at ATMs the hard way, but talking ATMs represent a very real solution to a problem that has plagued automated banking for years... |
The Motley Fool
January 23, 2006 |
All About Online Banking You may not need your bricks-and-mortar branch as much as you thought. |
Bank Technology News
December 2001
Brian O'Connell |
ATMs Get Web Savvy Banks and retailers have found a new service channel with which to lure consumers... |
Bank Systems & Technology
July 1, 2005
Steven Marlin |
Banking for the 21st Century Since launching one of the first Internet banking sites 10 years ago, Salem Five Bank continually has melded technology to meet changing business requirements. Here's an interview with the firm's senior vice president of e-commerce on overcoming technology challenges. |
Bank Technology News
March 2010
Daniel Wolfe |
Channel Surfing When Wells Fargo offered text-message banking services to both online and non-online banking customers in a recent offering, it revealed a major step in distinguishing mobile from Web banking, a goal long discussed and now being put into practice. |
Bank Technology News
January 2003
Charlotte Dunlap |
CIBC Reuses As It Renews Banks are being advised to invest in component-based technology, which would permit a bank to reuse the same application across multiple business lines. |
Bank Technology News
September 2001
Patricia A. Murphy |
Why WingspanBank Couldn't Stay Aloft Great idea, poor implementation, analysts conclude... |
Bank Systems & Technology
February 1, 2007
Kere Lewis |
Banks to Explore Channel Optimization In 2007, many banks will explore channel optimization and the alignment of products and services with sales and service delivery channels to balance a positive customer experience with the need to better control costs. |
Bank Technology News
September 2001
Amy Newell |
ATMs: The New Role Models Banks should ready their ATM fleets to explore new frontiers in service... |
Bank Systems & Technology
July 22, 2007
Peggy Bresnick Kendler |
Bank Execs Discuss ATM Technology Developments ATMs Technology developments and functionality enhancements, as well as emerging global economies, offer opportunities for ATM advancement. |
U.S. Banker
August 2001 |
Amex Deep in Thought American Express CEO Ken Chenault seems to be thinking about whether the company should give a real push to its Internet banking business. |
Bank Systems & Technology
November 4, 2003
Ivan Schneider |
Fast-Track Citizens Why do people continue to use bank branches despite the ready availability of automated alternatives? Who knows? But since they do, Citizens Bank has continued to place the branch at the center of its retail banking strategy. |
U.S. Banker
January 2002
John Hackett |
Squeezing Profits out of ATMs Changes in the marketplace have made it hard to make a buck with off-site ATMs, but some banks are experimenting with ways to increase revenues from their networks... |
Bank Technology News
February 2011
John Adams |
Wells Makes Tracks For The Future ATM Cash Tracker is a new PFM-style product at Wells that allows users to set budgets and track monthly ATM usage on screen. |
Bank Systems & Technology
March 7, 2005
Ivan Schneider |
A Token Effort With Internet banking, our homes and offices have become the equivalent of ATM lobbies - minus the consistent security measures. |
Bank Systems & Technology
May 16, 2008
Paula Damiano |
ATMs Add New Functionalities Many banks are enhancing their ATMs with new functionalities, turning them into relationship-building tools rather than cash dispensers. |
Bank Systems & Technology
May 26, 2009
Maria Bruno-Britz |
Financial Crisis Will Speed Adoption of Mobile Banking TowerGroup research shows that 2009 will be the year m-banking goes mainstream as consumers seek more immediate access to their financial status. |
Bank Systems & Technology
May 14, 2009
Katherine Burger |
Microsoft and Agree Technology Announce SuperTeller for Next-Generation Branch Transformation Xiamen International Bank first to adopt innovative new solution to optimize branch efficiency. |
U.S. Banker
July 2006
Rebecca Sausner |
Surcharge-Free ATMs Help Smaller Banks Compete Are community banks driving the new trend toward surcharge-free ATMs for all customers? They're certainly at the forefront-and not questioning that strategy. |
Bank Technology News
August 2006 |
Branches Take Center Stage: Invest or Fall Behind Branches are a top priority among chief executives who see them as the nucleus of their retail banking franchises. But not all chief executives have been as quick to rethink, retool and reinvigorate their branches as their more aggressive peers. |
The Motley Fool
September 7, 2005 |
How to Bank Online Consider online banking to save time, trouble, and money. Here are some tips. |
Bank Systems & Technology
January 14, 2004
Cynthia Ramsaran |
One Question for: Brian Hartline, Nova Savings Bank How does a community bank compete with regional or national banks? |
Bank Systems & Technology
November 3, 2009
Maria Bruno-Britz |
In Channel Projects, Banks Look for Simpler Solutions The new economic conditions are dictating smarter use of resources among banks as they enhance their channels. |
The Motley Fool
April 1, 2004
Selena Maranjian |
How to Bank Online It can be easier than using a traditional bank, and you might earn more on your money. |
Bank Systems & Technology
February 29, 2008
Maria Bruno-Britz |
Select-A-Branch Takes New Approach to ATM Distribution A new business model offers financial institutions an alternative distribution method that puts a twist on the surcharge-free ATM network, allowing banks to expand their ATM networks without purchasing machines or worrying about their upkeep. |
AskMen.com
April 29, 2001
Luis Rodrigues |
How To Avoid ATM Fees We've all heard about the dreaded ATM fees. Everyone talks about how bad and how ridiculously high they are, but forgets how convenient and fast they really are... |
| Knowledge@Wharton |
The New New ATMs: Want Fries With Your Cash? To help increase the revenues generated by their ATMs, some banks are moving to offer services beyond mere cash withdrawals. |
Bank Technology News
January 2002
Joseph McKendrick |
Branch Automation Tools Open New Channels The newest technology focuses on helping data to be everywhere at once... |
U.S. Banker
August 2005
Michael Grebb |
Climbing Another Ladder Rung Customers want speed and have no patience for inconsistency among channels. That's reason enough for banks to fully combine their silos once and for all. |
U.S. Banker
November 2001
Mark Bruno |
First State Bank of Michigan Taps Horizon USA First State Bank signed a deal with Horizon USA, a Houston-based advertising and marketing firm, which designed 10 online banking kiosks, located in 10 of the bank's branch lobbies... |
Wall Street & Technology
February 14, 2006 |
Small Businesses Big Biz for Banks Capturing small businesses as banking customers will be a top priority for many banks this year, according to a new report. |
Bank Technology News
August 2007
John Adams |
ATMs: Pushing the Envelope, Straight into the Dustbin Wells Fargo and Bank of America are among the banks slowly deploying technology that allows for envelope-free cash deposits, a move that could shorten lines at branches. |
Bank Systems & Technology
May 31, 2004
Cynthia Ramsaran |
Check Imaging at ATMs Attracts Users A decline in ATM deposits has banks using new technology. |
Bank Director
3rd Quarter 2010
Jack Milligan |
The Big Retail Showdown Despite countless warnings that the industry has hit a wall on brick-and-mortar viability, lots of financial institutions are holding their ground, determined not to let this era become branching's last stand. Can branches remain profitable once the dust settles on the current economy? |
Bank Systems & Technology
December 21, 2009
Melanie Rodier |
Banks To Increase Focus And Budgets On Online Banking in 2010 A new report from Aite Group reveals that executives will increase their budgets for online banking next year. |
CRM
February 14, 2011
Koa Beck |
Mobile Banking to Increase Five-Fold Over the Next Five Years A Forrester forecast indicates one in five American consumers will be using online banking by 2015. |
Bank Technology News
March 2002
Karen Epper Hoffmann |
Online Banking Aligns Practices Now that the initial online flurry has subsided, Web-based banks are looking at ROI potential... |
Bank Systems & Technology
June 16, 2008
Kristie Cattafi |
Commerce State Bank Moves to Metavante In an effort to meet its needs for growth, Commerce State Bank is converting its current core-processing platform to the Integrated Banking Solution from financial solutions provider Metavante. |
Bank Systems & Technology
May 1, 2006
Phil Britt |
Don't Shutter the Branch Yet Despite all the attention given to online banking and self-service, for now, branches remain a strong component of banks' channel strategies, evidence suggests. |
Bank Systems & Technology
September 9, 2008
Peggy Bresnick Kendler |
Fiserv Rolls Out All-in-One Mobile Banking and Payments Solution Mobile Money offers online and offline enrollment capabilities and integrates with core banking, online banking and electronic payments systems. |
The Motley Fool
August 15, 2006 |
Banking Alternatives Investors, don't think you're stuck with Federated First Financial. You might do better elsewhere. |
Bank Systems & Technology
August 9, 2010
Penny Crosman |
BofA Rolls Out Online-Only Checking Account Customers must use ATMs for deposits and withdrawals and receiving paperless statements to avoid $8.95 fee. |
Bank Systems & Technology
March 31, 2005
Phil Britt |
Higher Education Hooking customers at a young age is a sure way to build future business. WSFS Bank, a subsidiary of WSFS Financial Corp. saw an opportunity to capture the business of students at the University of Delaware by providing low-cost remote channels for most of their banking needs. |
