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CIO
May 15, 2001
Heather Harreld
What a Switch! Before deregulation, utilities didn't have to worry about customer service. Now they do. But buying CRM software won't do the trick... mark for My Articles similar articles
CRM
August 2005
Alexandra DeFelice
Energizing Customer Relationships Utilities are finding ways to improve service through automated technology. The result is increased ROI in the field, at the call center, and across the business. mark for My Articles similar articles
CRM
January 27, 2012
Leonard Klie
Customer Interaction with Utilities via Social Media Is on the Rise New research also finds a growing number of utilities share information about service issues with customers via social media. mark for My Articles similar articles
Financial Advisor
November 2011
Marla Brill
Powering Up Utility stocks are a lower-risk way to achieve incremental returns, says manager Mario Gabelli of the Gabelli Utilities Fund. mark for My Articles similar articles
Home Toys
October 2002
Steve Nguyen
The Future of Home Automation In the end, the infrastructure that a service provider creates to reach the shell of a home will be the catalyst for manufacturers, service companies and others to create the automated products that may one day make the home automation market what we always thought it could be. mark for My Articles similar articles
The Motley Fool
June 17, 2005
Stephen D. Simpson
Water, Water, Everywhere ... Forever? Future water scarcity could mean profits for the right players. mark for My Articles similar articles
BusinessWeek
September 16, 2010
Galante & Chediak
Smart Meters May Not Be So Clever A consumer backlash is slowing rollouts of new electric meters mark for My Articles similar articles
CRM
December 2013
Leonard Klie
Despite Outages, Customer Satisfaction with Electric Utilities Brightens Improved communication in Web self-service and proactive outreach have bolstered customer sentiment, according to a J.D. Power study. mark for My Articles similar articles
The Motley Fool
July 27, 2010
Rich Duprey
Maybe the Smart Grid Is Dumb Regulators are forcing utilities that invested in the technology to wear a dunce cap. mark for My Articles similar articles
Reason
June 2009
Lynne Kiesling
Electric Intelligence Establishing a smart grid requires regulatory reform, not subsidies. mark for My Articles similar articles
CRM
December 1, 2007
Colin Beasty
Market Focus: Energy/Utilities -- Speaking Truth to Power (Companies) Analytics are increasingly leveraged for insight into customer behavior. mark for My Articles similar articles
BusinessWeek
June 4, 2007
Aaron Pressman
New Spark In Utility Stocks Why the once-staid utility sector is generating breathtaking returns. mark for My Articles similar articles
InternetNews
April 24, 2007
Michael Hickins
Oracle Stacks Utilities Suite Oracle buys Lodestar to offer the utilities industry a wider range of management software tools. mark for My Articles similar articles
Fast Company
April 2010
Smart but Early: Home Energy Management A sampling of the players jockeying for position in this nascent market. mark for My Articles similar articles
Wired
March 23, 2009
Brendan I. Koerner
Power to the People: 7 Ways to Fix the Grid, Now The grid took more than a century to grow into the unwieldy beast it is now. Given the urgency of climate change, energy independence, and economic demands, we have only a fraction of that time to fix it. mark for My Articles similar articles
IEEE Spectrum
August 2011
G. Pascal Zachary
Saving Smart Meters From a Backlash Fears of irradiation from antennas threaten to smother smart meters in the crib. mark for My Articles similar articles
CFO
February 1, 2007
Alix Nyberg Stuart
Water for Profit Undaunted by tight regulations and huge infrastructure costs, companies dive into the water business. How water companies produce profits and shareholder returns is much more complex than the product they deliver. mark for My Articles similar articles
IEEE Spectrum
July 2012
Mosko & Bellotti
Smart Conservation for the Lazy Consumer People aren't conserving energy for love or money -- you have to trick them into it mark for My Articles similar articles
The Motley Fool
September 9, 2010
Eric Dutram
Thursday's ETF to Watch: XLUS XLUS tracks the S&P SmallCap 600 Utilities Index which consists of common stocks of U.S. utility companies. mark for My Articles similar articles
CIO
May 15, 2003
Michael Schrage
The Voodoo Economics Behind Utility Computing Before you sign up for pay-as-you-go, you need to understand how utilities can manipulate and hide the true costs of plugging in. mark for My Articles similar articles
Entrepreneur
February 2004
Dian Vujovich
Power Play Utility stocks have gone back to basics. mark for My Articles similar articles
The Motley Fool
August 31, 2009
Rich Duprey
Utility to Drive Smart Grid Advances Drive a car with one foot on the gas and the other on the brake, and you'll get some idea of how we're driving our energy sector today. mark for My Articles similar articles
Reason
June 2001
Michael W. Lynch & Adrian Moore
Power Tripped Faulty re-regulation turns out the lights in the Golden State... mark for My Articles similar articles
The Motley Fool
June 19, 2009
Rich Duprey
Are We Smart Enough for the Smart Grid? Where solar, ethanol, or similar alt-energy platforms require substantial investments, the Smart Grid allows start-ups to develop tools and devices to collect and organize the data on consumption to become the 10-baggers of the next decade. Here's how to profit from this next big thing. mark for My Articles similar articles
InternetNews
April 11, 2007
Michael Hickins
IBM Jolts SOA to Save Energy IBM is helping electrical utilities re-energize their aging infrastructures. mark for My Articles similar articles
The Motley Fool
April 21, 2005
Bill Paul
Cleaning Up With 'Socks and Knocks' A $40 billion opportunity awaits investors in companies that make equipment to fight air pollution due to requirements that the Bush administration is about to impose on the electric power industry. mark for My Articles similar articles
Financial Advisor
February 2005
Marla Brill
Power Up Utility funds shined in 2004, but rising interest rates could slow them down. mark for My Articles similar articles
IEEE Spectrum
October 2010
Peter Fairley
An Easy Smart-Grid Upgrade Saves Power Conservation voltage reduction could be an easy win for smart grids mark for My Articles similar articles
CFO
November 17, 2003
Anne Stuart
Utility Computing It's a little bit outsourcing. It's a little bit re-architecting. It's hard to describe. As with any potential technology revolution, the concept of utility computing faces plenty of potential barriers. mark for My Articles similar articles
The Motley Fool
May 13, 2008
Zoe Van Schyndel
Will Utilities Keep Shining? These utility ETFs have decent yields and low volatility, and they offer safe havens when markets are roiled. mark for My Articles similar articles
Fast Company
July 2009
Anya Kamenetz
Why the Microgrid Could Be the Answer to Our Energy Crisis Why small-scale, local power -- the microgrid -- could be the answer to our energy crisis. And why the big utilities are fighting it with all they've got. mark for My Articles similar articles
CIO
January 4, 2012
Mark Rowh
Smart Grid Security Inadequate, Threats Abound As the Stuxnet attack shows, malicious hackers "clearly have the upper hand" over power grid systems, a new study says. A lack of strict standards and a hodgepodge of products have created today's chaotic state of utility cybersecurity. mark for My Articles similar articles
The Motley Fool
October 21, 2010
Katherine Tweed
Can Cellular Shake Its Stigma? Forget about high-cost, lack of coverage and security questions. Cellular is here to compete in the smart grid market. Or is it? mark for My Articles similar articles
CFO
July 1, 2007
Marie Leone
Sempra Energy's Mark Snell Mark Snell explains how Sempra Energy went from being a utility holding company to a diversified energy and commodity trading business -- without Enron-style tactics. mark for My Articles similar articles
IEEE Spectrum
December 2010
Seth Blumsack
How the Free Market Rocked the Grid It led to higher rates and rolling blackouts, but it also opened the door to greener forms of electricity generation mark for My Articles similar articles
CRM
December 16, 2010
Utilities Need to Improve Customer Experiences to Create Loyalty, Survey Finds A Twitter poll conducted by Nuance signals new opportunities for utilities to use mobile self-service and proactive notifications to improve the customer service experience. mark for My Articles similar articles