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Bank Systems & Technology
June 21, 2007
Nancy Feig |
Business Process Management Moves Beyond Workflow to Business Optimization With the growing popularity of BPM, banks are taking a fresh look at their processes, which at many financial institutions still tend to be siloed and manual.   |
CIO
June 28, 2012
Kim S. Nash |
6 Steps to Improve BPM in a Social-Media-Driven World Mobile and social media have changed how we do business, and your business processes need to catch up with the times. We talked to experts in the field to provide CIOs with where to start. |
CRM
November 2007
Marshall Lager |
Modern Times, Modern Methods As business models become increasingly complex, more and more processes are shunted to automated systems. But the best examples never lose touch with the human element. |
CIO
September 29, 2010
Marketa Hulpcachova |
Lessons in Successful BPM from Lincoln Trust Rebuild business confidence and trust in IT with innovative BPM strategies. |
InternetNews
September 28, 2004
Susan Kuchinskas |
A Different Perspective on BPM Ultimus introduced Adaptive Discovery, technology that lets users create rules for business process management as needed, rather than ahead of automation. |
Bank Systems & Technology
August 30, 2005
Peggy Bresnick Kendler |
Perspectives: Enterprise Content Management In addition to helping banks cut costs through automation, enterprisewide content management has the power to reduce risk, improve customer service and facilitate compliance. |
CRM
November 9, 2015
Michael Rooney |
Finding Lost Sales Revenue: It's All About the Process Getting a well-defined sales process in place is important. Having it adopted and automated is even better. |
CFO
October 1, 2002
Scott Leibs |
A Work in Process Web services combined with business process management may change the way you think about software. |
IndustryWeek
October 19, 2011 |
What's the Role of Technology in Continuous Improvement? If you think expensive technology changes are the gatekeepers for continuous improvement, think again. |
CFO
September 1, 2003
John Verity |
Re-reengineering New software enables business managers to fine-tune important processes virtually on the fly, with only minimal involvement by the IT department. |
IndustryWeek
December 14, 2011
Ralph Keller |
It's the Process, Not the People Why playing the blame game works against continuous improvement for manufacturers. |
CRM
April 2012
Kelly Liyakasa |
Game Mechanics Could Steer BPM Adoption Proper handling of organizational politics is a key factor. |
CRM
March 13, 2015
Daniel Sarfati |
Measure CRM Usage to Optimize Business Processes Current tools leave insight lacking when it comes to employee interaction. |
CRM
September 2, 2015 |
Bpm'online Updates CRM for Financial Services New capabilities added for customer-facing processes in marketing, sales, lending, and customer service. |
CRM
July 20, 2012
Tijl Vuyk |
The Trouble with CRM Bridging silos to provide a better customer experience. |
CRM
July 2014
Denis Pombriant |
Omnichannel Strategy Begins with Platform The technology that changed business is now being changed by business. |
Bank Technology News
January 2007
John Adams |
Paperless Mortgages: The Broker Pens Her Own Program Hawaiian mortgage broker Donna Iwane was frustrated by cumbersome processing, so she developed a Web application that creates loan proposals in less than a minute. |
CRM
July 10, 2015
Anna Convery |
4 Steps to Using Automation to Transform Your Enterprise Leave decision making to humans, but automate (or eliminate) the processes that lead up to it. |
Bank Systems & Technology
March 10, 2004
Cynthia Ramsaran |
What's Up, Docs? Banks move towards electronic systems to manage documents. |
CRM
May 25, 2012
Joyce Ouellette |
Deliver the Information Customers Crave Organizations that can't retrieve data when they need it risk everything. |
Financial Planning
June 1, 2011
John J. Bowen, Jr. |
Systems for Success The need to truly "wow" your clients with exceptional service and customized attention has never been greater than now. That means it's hugely important to manage your business as effectively as possible. |
Information Today
March 3, 2008 |
Hot Neuron Introduces Document Clustering Software Hot Neuron announced the release of version 1.0 of its Clustify document clustering software, aimed at helping corporations and law firms explore, organize, and tag large document sets. |
CIO
September 11, 2008
Bill Snyder |
BPM Without Busting the Budget Business process management requires BPM tools, right? Not always. In some cases, there are other process management tools that can do the job for less. |
Financial Planning
January 1, 2012
Mark Tibergien |
Moving Parts Once you have begun to look at the patterns unfolding in your advisory firm, it will be time to ask several critical questions. |
Information Today
October 22, 2015 |
W3C Works On Web Payment Systems The World Wide Web Consortium (W3C) launched the Web Payments Working Group to discuss improvements to the online checkout and payment processes on the web. |
CIO
August 28, 2013 |
Kennametal CEO Uses IT to Keep a Laser Focus on Customers For Carlos Cardoso, CEO of Kennametal, a wealth of data about customers' manufacturing plants allows his company to identify ways to boost efficiency |
PC World
December 2002
Harry McCracken |
Office in Your Pocket Dataviz's new Documents to Go 5 Premium offers a broad roundup of Palm applications. |
Pharmaceutical Executive
June 1, 2011
Zhang & Dubman |
To Genzyme, Quality Data Depends on Quality Governance The payoff is superior performance in key areas such as clinical trials |
CRM
August 2013
David Myron |
Don't Fall Into the Tactical Trap Graduating from tactical thinking to strategic thinking requires changes in your organization's people, processes, and technologies. Some of the columns in this month's issue bear this out. |
CRM
September 28, 2012
Mathias Kirchmer |
The Role of Social Media in BPM Initiatives Transparency, efficiency, and communication are key advantages in business process management. |
CRM
April 19, 2012 |
VSI Enhances Real-Time Decision Support in its CRMContact Center and Field Service Management Apps Innovations to VSI's Vertical Services Platform technology combine business process management with service guidance to improve end-to-end service. |
InternetNews
June 1, 2004
Clint Boulton |
Documentum Rallies For Biz Process Software The content management unit of EMC is hungry for a slice of the BPM pie. |
Insurance & Technology
February 2, 2007
Anthony O'Donnell |
Deconstructing the Business Business process management software and process discipline are providing the means to introduce new levels of efficiency and transparency of operations. But while interest in BPM began with cost-cutting, it has become a weapon of strategic opportunism. |
Insurance & Technology
February 21, 2005
Toth & Ramsaran |
Achieving True Enterprise Content Management Proceed With Caution Experts suggest that companies navigate the depths of Enterprise Content Management (ECM) before diving right in... Finance pros waste investments in ECM. |
Bank Systems & Technology
July 1, 2005
Deena M. Amato-McCoy |
Bringing It All Together Metastorm's e-Work BPM solution provides this global financial firm a solution that easily integrated its existing Oracle database platform with its centralized customer data and electronically delivered it to account officers during transactions. |
Bank Systems & Technology
August 12, 2010
Penny Crosman |
How Wells Fargo Used BPM to Merge Its Trust Ops with Wachovia's Paul Tazbaz, enterprise architect, and Dave Watkins, BSC manager, security servicing at Wells Fargo, share why and how they've used business processing modeling to streamline trust operations and along the way reduced both risks and costs. |
CIO
January 1, 2003
Martin Lamonica |
Process Power The latest process management tools put business users in control. |
CIO
January 27, 2012 |
Maple Leaf Foods Digests Rapid, Vanilla ERP Transformation The CEO and CIO of a Canadian food conglomerate explain the rationale behind their decision to enforce minimal customization of SAP |
CRM
January 2015
Denis Pombriant |
What CRM Automation Doesn't Offer, Process Does Manage by exception to zero in on buyers' needs. |
CRM
December 23, 2011
Peter Mollins |
Staying in Control: Managing Sales and Marketing Documents Document management tools allow teams to access, store, and collaborate content from the public or private cloud. |
Insurance & Technology
January 5, 2007
Chris Smith |
Content Management And BPM Converge Moving into 2007, insurers should be looking at ways to further integrate document and business processes, creating fully automated, end-to-end document and content solutions. |
CRM
September 2011
Ray Wang |
The Evolution of Social CRM Early adopters must build trust and community |
