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IndustryWeek April 20, 2011	An Unexplored Opportunity Product development deserves as much attention from continuous improvement teams as any other manufacturing process.
IndustryWeek January 20, 2010 Ralph Keller	Continuous Improvement -- Perfect is the Enemy of Good In continuous improvement, the goal is to make a process better. And that's good enough.
IndustryWeek June 22, 2011	How You Can Help Reduce the Cost of Medical Care Take a hospital administrator out to lunch and talk about continuous improvement. And pass on the cheese fries!
IndustryWeek September 22, 2010	Continuous Improvement: It's All About the Customer Your company's success is based on your customers. Is that where your continuous improvement efforts are focused?
IndustryWeek December 14, 2011 Ralph Keller	It's the Process, Not the People Why playing the blame game works against continuous improvement for manufacturers.
IndustryWeek March 17, 2010	Continuous Improvement -- Don't Allow Problems to be Hidden; They're Jewels The 'blame game' holds more peril than you might think for companies intent on improving processes and products.
IndustryWeek May 19, 2010	Continuous Improvement -- Process Improvement is the Key In operations, we often talk about inputs and outputs and the classic formula is: Inputs (man, material, machine) + Method = Outcomes (for customers, employees and owners).
IndustryWeek January 19, 2011	Top Down or Bottom Up? What is the proper organizational model for a company's continuous improvement effort? Answer incorrectly and you'll find out why only 5% of organizations build sustainable, successful continuous improvement processes.
IndustryWeek December 15, 2010	Raytheon Integrated Air Defense Center: IW Best Plants Profile 2010 Charting a New Course: Now into the seventh year of its lean journey, Raytheon is targeting the beginning of product lifecycle.
IndustryWeek October 1, 2007 Ralph Keller	Continuous Improvement -- It's Not Just the Shop Floor Continuous improvement efforts should encompass all areas of an organization, not just production.
IndustryWeek February 1, 2006	Excerpts From "The Toyota Way" 14 manufacturing management principles from from Toyota.
IndustryWeek January 1, 2007 Jonathan Katz	Continuous Improvement Technology Market To Double Manufacturers adopt programs that fit their lean initiatives.
CIO August 1, 2005 Michael Hammer	CIO Evolution To avoid extinction, CIOs must move from an orientation that revolves around technology to one centered on business processes.
Food Processing September 2013	Key Ingredients For Implementing a Successful Continuous Improvement Effort Greg Flickinger and Ugo Mgbike, of Snyder's-Lance, talk about how to make continuous improvement part of the fabric of your company's culture -- not the program of the month.
IndustryWeek November 18, 2009	Continuous Improvement -- Tools are Necessary but Not Sufficient It is who is choosing and using the tools that makes a lasting difference in your operations.
IndustryWeek March 17, 2010	Consider This - Taking Lean Beyond the Shop Floor Fokker Aerotron has seen a variety of benefits from applying lean, but it's where it was applied that may surprise manufacturers focused on their production floor.
IndustryWeek February 1, 2008 Ralph Keller	Continuous Improvement -- How to Combat the Credit Crunch Manufacturers in search of capital are harvesting the cash that's tied up in their inventories.
Bank Systems & Technology October 9, 2008 Maria Bruno-Britz	Lessons for Banks to Learn from Lean Principles During Financial Crisis With the economic climate the way it is, banks today, more than ever, are beginning to take a closer look at the principles of Lean operating processes.
HRO Today April 2008 Baader & Giacomelli	Divide and Conquer in HRO In the first of two parts, the authors examine how your organization can decide on centralization, standardization, and outsourcing.
Insurance & Technology May 3, 2006 Michael D. Fraizer	Changing the Game Through Technology Leadership Michael D. Frazier, CEO, Genworth Financial, shares his thoughts on the centrality of technology and the disciplines of innovation in shaping the insurance enterprise of the future.
HBS Working Knowledge July 11, 2005 Thomas H. Davenport	The Benefits of Business Process Standards A broad set of process standards will soon make it easy to determine whether a business capability can be improved by outsourcing it. The low costs and low risk of outsourcing will accelerate the flow of jobs offshore, force companies to look differently at their strategies, and change the basis of competition.
CIO March 15, 2002 Tom Davenport	Enterprise IT at the Crossroads Companies need to use technology for long-term business advantage while making short-term cost cuts...
IndustryWeek July 1, 2008 Brad Kenney	Best Practices in BPM Business process management tools are available to help manufacturers cope with information overload.
CRM October 2006 Barton Goldenberg	Business Processes Must Precede Technology At implementation, too many organizations depend on CRM software vendors to supply needed business processes.
IndustryWeek September 16, 2009 Ralph Keller	Continuous Improvement -- What's the Future of U.S. Manufacturing? Some claim manufacturing is dying here but the numbers tell a different story.
HRO Today May 2008 Baader & Cameron	Divide and Conquer, Part Two In this conclusion of a two-part article, the authors examine the steps necessary to target the right processes for your organization's alternative service delivery strategies.
CRM November 9, 2015 Michael Rooney	Finding Lost Sales Revenue: It's All About the Process Getting a well-defined sales process in place is important. Having it adopted and automated is even better.
Global Services January 1, 2008 Deborah Kops	Higher Standards Companies often expect that moving to an outsourcing or offshoring model results in the services equivalent of scaling tall buildings in a single leap. Are these expectations reasonable?
IndustryWeek December 1, 2008 David Blanchard	Portrait of Best-In-Class Quality Management Quality management helps you determine if your customers are satisfied.
IndustryWeek July 1, 2007 Jonathan Katz	Striving For Standards Developing standard work processes is a challenge for manufacturers in a global economy.
CIO August 28, 2013	Kennametal CEO Uses IT to Keep a Laser Focus on Customers For Carlos Cardoso, CEO of Kennametal, a wealth of data about customers' manufacturing plants allows his company to identify ways to boost efficiency
CIO December 16, 2009 Feld & Mitchell	Designed for Growth Rolls-Royce needed technology to support global expansion. But new business processes had to come first.
HBS Working Knowledge November 23, 2009 Martha Lagace	Management's Role in Reforming Health Care An interview with HBS professor Richard M.J. Bohmer, MD, and an excerpt from his book Designing Care: Aligning the Nature and Management of Health Care.
IndustryWeek December 1, 2002 Tim Stevens	Technologies Of The Year -- DFM Concurrent Costing Version 2.0 Early-stage 'should-cost' estimating helps engineers select the most effective materials and manufacturing processes for new parts.
Wall Street & Technology November 18, 2005 Laura Mooney	BPM: It's All About Efficiency Examine an important business process within the financial services industry and there's a good chance that it recently has become more efficient thanks to an introductory dose of BPM, though there remains considerable room for improvement.
IndustryWeek April 1, 2008 Ralph Keller	Continuous Improvement -- What Ever Happened to Respect for People? A successful lean transformation requires a commitment to the people who make it possible.
Food Processing September 2011 Greg Flickinger	How Snyder's-Lance Transformed its Plant Into High Performance Work System Snyder's-Lance developed a culture of continuous improvement at the Charlotte manufacturing site to deliver the numbers with near-zero capital investment. You can, too.
CRM September 2004 Barton Goldenberg	Don't Put the Cart Before the Horse Process excellence helps some companies enhance business processes like streamlining new product development and improving CRM.
IndustryWeek March 1, 2007 David Blanchard	Manufacturing's Biggest Challenges -- IndustryWeek's 2007 Salary Survey Responses If you come to work everyday worrying about global competition, finding and keeping skilled labor, raw material shortages, and the quality of your product, you're not alone.
IndustryWeek June 17, 2009 Vivek Bapat	A Wise IT Move Targeted IT spending in a down economy boosts the bottom line and sets the stage for top-line growth when the market recovers.
Food Engineering September 1, 2006	Plant floor cost cutting via wireless Wireless technology is about to see widespread adoption where it will have a profound impact -- on the food-plant floor and out in the field.
IndustryWeek June 1, 2005 Patricia Panchak	Editor's Page -- The Shape Of Manufacturing To Come From the chaos of continuous dynamic change, a few certainties about the future of U.S. manufacturing emerge.
IndustryWeek January 1, 2007	Manufacturing Matters, But Who Can Deliver? Mature organizations are shifting from reactive to proactive strategies when it comes to capital and human asset productivity.
IndustryWeek December 1, 2007 Jonathan Katz	By The Numbers: Of All Firms Responding to the IW/MPI Census of U.S. Manufacturers Measuring continuous improvement programs of U.S. manufacturers.
CRM July 20, 2012 Tijl Vuyk	The Trouble with CRM Bridging silos to provide a better customer experience.
Investment Advisor April 2010 Joni Youngwirth	Soapbox: Solo or Ensemble? What's Best for You? Time. Money. Ego. These factors present a choice -- and often a conundrum -- for every solo advisor who considers joining an ensemble practice. Paying for scale by sacrificing ego is worth it for some advisors, not for others.
IndustryWeek July 21, 2010	Continuous Improvement -- The Financial Impact of Continuous Improvement When it comes to executive approval of continuous-improvement initiatives, money talks. Are you speaking their language?
IndustryWeek March 1, 2008 David Blanchard	Manufacturing Is Not For the Faint at Heart -- IndustryWeek's 2008 Salary Survey Comments When asked to comment on the state of the industry, manufacturing managers throughout the United States share a common concern that the odds seem to be stacked against them.
HBS Working Knowledge August 9, 2004 Uday Karmarkar	Boot Camp for Service Operations Heads up: There's a services revolution coming fast. Are you ready to realign strategy, redesign processes, and restructure your organization?
National Defense January 2007 Lawrence P. Farrell Jr.	Manufacturing Edge Essential to Defense While the U.S. defense industry remains unsurpassed, it faces long-term challenges - one of which is its ability to secure innovative manufacturing capabilities. This applies all the way from bombers to boots.