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InternetNews
February 24, 2005
Sean Michael Kerner |
Gov's E-Commerce Stats Surging The Census Bureau reported e-commerce sales outpaced retail sales growth.   |
InternetNews
May 20, 2005
Sean Michael Kerner |
Retail E-Commerce Growth Outpacing The Pack The Census Bureau reports a 24% growth in e-commerce sales from last year. |
InternetNews
February 20, 2004
Robyn Greenspan |
E-tailers Earn High Satisfaction Scores Retailers topped the customer satisfaction index when measured against their online brokerage, auction, and travel counterparts. |
InternetNews
December 30, 2009 |
Amazon Tops in E-tail Customer Service ForeSee Results has ranked the largest online retailers' customer service and found that Amazon has pulled ahead of Netflix to take the lead. |
InternetNews
June 18, 2010
David Needle |
Google Commerce Search 2.0 Reups e-Tail Play Search giant refreshes search optimization offering for online retailers with a host of new features to drive e-commerce and compete with heavyweights like Amazon. |
InternetNews
May 11, 2009
Michelle Megna |
Apple Slips in E-Commerce Satisfaction Despite the beating that the e-commerce industry is taking during the downturn, a handful of firms managed to stand out or improve their customer satisfaction. |
InternetNews
October 27, 2006
Nicholas Carlson |
Retail Gives E-Commerce a Q3 Pop As more Americans connect with broadband and advertising revenues grow online, e-commerce spending is keeping pace. |
InternetNews
November 27, 2006
Nicholas Carlson |
E-Commerce Makes Hay on Black Friday Shoppers clicked their way to record revenues for Internet retailers. |
InternetNews
October 23, 2008
Kenneth Corbin |
Holiday e-Commerce Seen Only Rising 12% Forrester revises its growth expectations for the holiday shopping season. Gas is still playing a role, along with economy. |
InternetNews
June 1, 2005
Susan Kuchinskas |
Satisfied Online Shoppers Adding Up Study of customer satisfaction with top e-tailers finds winners, but the losers are still around. |
InternetNews
February 19, 2008
Kenneth Corbin |
Net Satisfaction on The Rise New research finds that the most satisfied customers are found on the Web. |
InternetNews
December 30, 2008
Christopher Saunders |
Amazon Hangs Tough in Satisfaction Stats Other major online retailers reported a decline in customer satisfaction. Could this mean more rough times ahead for the industry? |
InternetNews
December 31, 2003 |
Early Online Shopping Numbers Show Big Gains The 2003 holiday shopping season proved to be a boon for online retailers with shoppers spending $13 billion just between Nov. 1 and Dec. 12 alone. |
InternetNews
December 31, 2007
Kenneth Corbin |
Holiday E-Commerce Holds Strong Through Home Stretch With just a handful of days left to measure, holiday e-commerce sales are looking good, even with growth rates down from last year. |
InternetNews
February 12, 2010 |
Holiday Season Saw Slight e-Commerce Rebound Capping off a year of flat growth, holiday online shopping showed modest improvement over disastrous 2008 season, according to new data from Web metrics firm comScore. |
InternetNews
February 25, 2004
Robyn Greenspan |
E-commerce Penetration on the Rise Online shopping captured nearly 2 percent of retail sales during the last quarter of 2003, ringing up more than $17 billion. |
InternetNews
December 19, 2006
Nicholas Carlson |
ECommerce Will Always Have Procrastinators ECommerce might make Americans put off shopping just a little longer before Christmas. |
InternetNews
November 30, 2009 |
Black Friday E-Commerce Sales Jump 11% Early spending figures give rise to cautious optimism about holiday shopping season. |
HBS Working Knowledge
October 4, 2004
Marc J. Epstein |
Start to Measure Your E-commerce Success This excerpt from the visiting professor's new book, "Implementing E-commerce Strategies: A Guide to Corporate Success after the Dot.Com Bust," shows how survivors of the dot-com fallout can put metrics to good work. |
IndustryWeek
February 1, 2002
Jill Jusko |
The Promise Remains The consumer packaged goods value chain inches toward b2b e-commerce, but trading partners remain committed... |
InternetNews
September 1, 2009 |
Eying Amazon, Wal-Mart Expands E-Commerce The nation's largest retailer joins partners in unveiling a new e-commerce push that could see it better competing with Amazon. |
CRM
August 12, 2013
Maria Minsker |
Smartphone Users Spent More Time on Retail Sites, Study Reveals Time spent on mobile retail sites is up 400 percent since 2010. Results from a related study revealed that e-commerce in general is performing solidly this year. |
InternetNews
December 27, 2007
Sean Michael Kerner |
Amazon Records Best Year Ever Booming growth for Amazon, although apparently customers aren't quite as happy as they used to be. |
InternetNews
August 12, 2008
Kenneth Corbin |
Inflation, Credit Crunch Hit e-Commerce Analysts see e-commerce growth tailing off, but also note opportunities for those who can weather the storm. |
InternetNews
November 28, 2007
Kenneth Corbin |
Cyber Monday Sales Top $700 Million With all precincts now reporting, the first Monday after Thanksgiving turned out to be a landslide victory for online retailers, despite glitches. |
CRM
July 2011
David Myron |
Our New e-Commerce Reality All's fair in love and war - and retail. Three fast-moving developments are threatening to disrupt e-commerce as we know it. |
The Motley Fool
December 30, 2011
Rebecca Lipman |
Online Retail: Amazon Trouble a Signal of Trouble for Other Online Retailers? Do you think these online retailers will take a hit? Are any of them on your watchlist?: Amazon.com... E-Commerce China Dangdang... eBay... IAC/InterActiveCorp... Overstock.com... |
AskMen.com
July 18, 2003
Chris Rovny |
Fashionable Websites For Men In all honesty, there seems to be a shortage of good online resources pertaining to men's fashion. Here's what does exist, though. |
Inc.
February 2007 |
Let's Go Shopping Social shopping mixes e-commerce and social networking. Here's a guide to some of the most popular destinations. |
The Motley Fool
December 5, 2006
Buz Livingston |
Just Another Manic Monday Cyber Monday is alive and kicking. Monday's unexpected results will go down (at least until next year) as the biggest single day of e-commerce sales. Is this just a flash in the pan where retailers juice the results with specials, or will it spur stronger holiday sales? |
InternetNews
July 6, 2010 |
House Bill Supports E-Commerce Sales Tax New legislation from Bill Delahunt would clarify states' authority to require online retailers to collect sales tax on Internet purchases in states where they don't have physical operations. |
InternetNews
November 19, 2009 |
Nielsen Forecasts Coal in Your Stocking New survey finds consumer intention to shop online this holiday season on the decline. |
InternetNews
March 19, 2008
Kenneth Corbin |
NetSuite's e-Commerce Embrace NetSuite makes its first product offerings specifically targeting online merchants. |
CRM
January 11, 2013
Mikael Lyngso |
Combating Shopping Cart Abandonment Leverage e-commerce data to boost online sales. |
CRM
November 7, 2014
Ken Bisconti |
Get on Your Customers' Holiday Wish Lists with Stellar Customer Service Equip your call center with the visibility to reduce customer struggles. |
CRM
June 1, 2007
Coreen Bailor |
Market Focus: E-Retail: Buying Into the Customer Experience The retailers that focus on delivering a seamless customer experience have a markedly stronger chance of cultivating customer loyalty. Top 3 Vendors in E-commerce: ATG... Comergent... IBM... |
Searcher
September 2000
Simone Friedman |
E-Commerce by the Numbers: Research Sources and Solutions Traditional sources of quantitative industry data are not very useful when it comes to e-commerce and that can make research on e-commerce companies difficult. This article will try to show you where to start your search and to point out some caveats to keep in mind along the way... |
CRM
July 1, 2007
MacGibbon & Schumacher |
Owning E-commerce Technology Simplifying the business will allow e-commerce managers to focus on core competencies that drive the top line. |
CIO
February 15, 2002 |
Department of BIG, Scary Numbers Failed e-commerce projects... Predicted B2C e-commerce revenues... etc. |
InternetNews
February 15, 2008
Kenneth Corbin |
Americans' e-Commerce Conundrum New report finds that Americans love the convenience of shopping online, but worry about security. |
HBS Working Knowledge
October 10, 2011
Lal & Alvarez |
Retailing Revolution: Category Killers on the Brink Big-box retailers that are slow to see the tsunami wave of online competition on the horizon stand to be swept away. |
The Motley Fool
October 11, 2011
Tamara Rutter |
Stocks to Dump This Holiday Season Which retailers have the most to lose this holiday season? |
InternetNews
December 20, 2004
Susan Kuchinskas |
Holiday Shopping Surge is On Online shopping peaks on Mondays, while online spenders don't stop for the holiday. |
InternetNews
June 1, 2007
Stuart J. Johnston |
Web Retail All About Customer Experience Survey shows price doesn't count as much as a good experience with online customers. |
InternetNews
August 17, 2004
Sean Michael Kerner |
Online Shopping Up, Along With Abandoned Carts DoubleClick's e-commerce survey tells the tale of why e-shoppers are leaving their carts in the virtual aisle. |
The Motley Fool
August 20, 2004
Alyce Lomax |
Clicking on Profits E-commerce sales continue to climb. Companies such as Amazon.com, Overstock.com, and eBay are becoming tried-and-true parts of people's shopping experiences and likely will continue on their upward trajectory. |
InternetNews
August 12, 2009 |
Economy Sends E-sales Into Negative Territory Overall online retail spending continues to slip in the second quarter, though some categories still post solid gains. |
InternetNews
December 17, 2007
Kenneth Corbin |
E-Commerce Sales, Outlook Less Than Fantastic So far, it's been a good - if not great - holiday shopping season for most e-retailers. But 2008 could be another story. |
InternetNews
May 5, 2010 |
Most U.S. Users Ignore Advanced Mobile Features Despite the booming interest in smartphones, many Americans don't take advantage of their features, like social networking and mobile e-commerce. |
InternetNews
November 26, 2008
Kenneth Corbin |
Flat Lines Seen for eCommerce Holiday Spend Research firm comScore weighs in on what's weighing down the holiday spending. |
