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InternetNews
January 2, 2004
Robyn Greenspan |
Ethnic Personalities Apparent Online An examination of the African-American, white, and English-speaking Hispanic Internet population revealed as much diversity online as there is offline.   |
InternetNews
October 13, 2005
Tim Gray |
Yahoo Bars Illicit Chat Rooms Pressure from state Attorneys' General offices leads to the company's actions. |
InternetNews
June 24, 2005
Tim Gray |
Yahoo Shuts Chat Room Doors Yahoo has closed all of its user-created Internet chat rooms amid fears that adults are using the sites to lure minors into sexual acts. |
Entrepreneur
March 2005
Catherine Seda |
Go Live They've got questions, you've got answers. Now you can reach out to your prospects and keep them happy with live chat on your site. |
PC Magazine
October 1, 2003
Jay Munro |
Listen In on Chats Online predators pose many dangers to teens and tweens, especially in real-time chat. NetNanny Chat Monitor 2.0 was designed to help parents deal with such threats. |
PC World
June 21, 2001
Jeff Palfini |
Teenagers Do Their Talking Online Today's teens communicate more using the Internet than they do face-to-face, causing some parents to worry... |
Teacher Magazine
November 2001
Katharine Dunn |
Computer Confidants A growing number of teachers are connecting in virtual staff rooms.... |
Salon.com
October 12, 1999
Michael Alvear |
You've got male Men and women alike are using America Online to pick up, peel off and put out with a kind of glee unseen since the summer of love. But for heterosexuals, AOL is merely a swinger's lounge. For gay men, it's more like a 1970s bathhouse. |
InternetNews
May 15, 2007 |
Rooms With a Digital Media View IM Web site meebo.com launches the latest thing in social networking: watching the tube together, and IM-ing about it. |
U.S. Banker
February 2002
Mark Bruno |
Chat while you bank At the Retail Delivery Show in Anaheim, technologists were bubbling with ideas about how to change automation in banking... |
T.H.E. Journal
August 2001
Alvin Y. Wang & Michael H. Newlin, University of Central Florida |
Online Lectures: Benefits for the Virtual Classroom Most Web-based courses rely primarily on asynchronous communication to deliver course information to students. With this form of interaction, instructors and students do not interact simultaneously. Most courses would benefit from the addition of synchronous communication... |
PC World
March 2004
Scott Spanbauer |
A Grown-Up's Guide to Instant Messaging Here is an overview of available IM services and software, along with some commonsense advice on how to safeguard your privacy and security while you're using them. |
National Defense
July 2011
Eric Beidel |
Arabic Chat Translator Could Transform Social Media Analysis Software developed by a Massachusetts company could help governments analyze Arabic social media and online communications. |
CRM
July 18, 2014
Zach Steindler |
Pair Live Chat with HelpdeskCRM Software Combining the two can unlock both solutions' full potential. |
PC World
May 24, 2001
Tom Spring |
Who's Reading Your Instant Messages? Privacy advocates warn of greater vulnerability as popular application migrates to more devices... |
PC Magazine
March 24, 2006
Oliver Kaven |
ClearOne Chat 50 The ClearOne Chat 50 is a great USB-connected personal speakerphone with very good audio quality for Skype or any other telephony app, as well as your cell phone. |
InternetNews
December 19, 2007
Kenneth Corbin |
A New Generation of Web Savvy 'Super-Communicators' As they spread across the social Web, more teenagers are using multiple communication channels to keep up with their friends. |
InternetNews
January 8, 2007
Nicholas Carlson |
Measures Like a Teen Majority on Social Networks Forget the soda fountain or the mall. MySpace is where it's at. |
Managed Care
August 2004 |
Computer Game Simulates Coverage and Outcomes Consumer-directed health care plans can work, say employers in a recent survey, if the right tactics are used to help workers manage their health and benefits better. |
CRM
January 1, 2006 |
The Pulse: What Web Support Service Will Your Organization Implement in the Next 12 Months as Part of Its Online Self Service Initiative? This reader poll shows businesses plan to implement new Web support services such as natural language search, chat and forums. |
PC Magazine
November 28, 2007
Matthew D. Sarrel |
SMB Boot Camp: Give Your Web Site a Human Touch How live chat can help your business. |
InternetNews
April 20, 2007
Nicholas Carlson |
Teens Are Protecting Themselves Online What, you thought the kids driving YouTube, MySpace, and Facebook wouldn't understand how to work privacy preferences? |
Search Engine Watch
February 7, 2006
Chris Sherman |
Google Integrates Chat with Gmail Continuing its push into communications products and services, Google has incorporated a chat client into Gmail, blending the best features of both technologies. |
PC World
January 2004
Anne Kandra |
Should Parents Become Big Brother? New software allows parents to control virtually everything children do online. |
CRM
April 2015
Oren Smilansky |
Can Chat Apps Stimulate Mobile Commerce? With applications from Line and WeChat taking hold, companies vie for a piece of the e-commerce pie. |
CRM
October 2010
Juan Martinez |
How Can I Help You? Proactive businesses that utilize chat technology to engage Web visitors are seeing higher conversion rates. So why aren't you? |
CRM
May 2007
Coreen Bailor |
Yackety Clack Text chat is no longer exclusively for the tech-adept, buddy-list teen set -- it's picking up steam as an enterprise touch point to facilitate multichannel strategies for service and sales efforts. |
Inc.
June 13, 2002
Anne Stuart |
IM Legal Primer Instant messaging is evolving into a serious business tool -- with serious legal and security risks as well. |
AskMen.com
Sunder Ramachandran |
Business Chat Etiquette Online chat is quickly emerging as an effective tool for business communication. But there is etiquette to be maintained. |
CRM
December 10, 2012
Judith Aquino |
Moxie Software Rolls Out Social Chat App for Facebook Engage+ analyzes users' Facebook profile data for personalized interactions. |
InternetNews
January 12, 2004
Robyn Greenspan |
Voters Caught Up in Political Net More than one-third of Americans have gathered political information online, chipping away at traditional media's dominance for regularly educating citizens about candidates and the campaign. |
Macworld
April 4, 2005
Mathew Honan |
Instant-messaging software Indeed, iChat, AOL, MSN and Yahoo instant messenger applications are all free for your Mac. That doesn't mean they're all the same. Here's an in-depth look at why. |
Linux Journal
May 1, 2007
Marcel Gagne |
Cooking with Linux - When Ajax Held the World on His Shoulders How to install Ajax-based chat programs GroChat and AjaxChat on your webserver. |
InternetNews
January 22, 2004
Janis Mara |
Scion to Younger Buyers: Wanna Chat? The Toyota brand is using live chat on the Scion Web site to lure Gen Y-ers, as it prepares for a national roll-out. |
Searcher
September 2004
Coffman & Arret |
To Chat Or Not to Chat --- Taking Yet Another Look at Virtual Reference, Part 2 Chat reference has not turned out to be the panacea many libraries hoped for. Our funds are too limited and our reference and basic library services far too important to squander money on services that don't work. |
CRM
November 25, 2011
Lief Larson |
Why Legacy Chat Doesn't Cut It How to better engage customers and enhance your brand in today's digital world where many buyers expect real-time engagement online. |
InternetNews
March 10, 2006
Jennifer Schiff |
Hope (For Love Online) Springs Eternal New report from the Pew Internet & American Life Project finds romance, and security concerns thriving online. |
PC World
May 30, 2002
Frank Thorsberg |
Instant Messaging Etiquette Follow our ten tips for proper IM manners... |
CRM
February 14, 2012 |
Get Satisfaction Teams Up with Velaro The partnership between Velaro and Get Satisfaction brings together live chat, social community platform, and knowledge base technologies. |
InternetNews
September 29, 2005
Susan Kuchinskas |
Most Americans Say 'Net is a Danger to Kids A survey finds that 94 percent of consumers agreed that the Internet presents a threat to children. |
InternetNews
December 22, 2009 |
Latinos Closing Digital Divide: Pew New report finds rising Internet usage among minority segment. |
Fast Company
September 2000
Gina Imperato |
Let's Surf the Web Together The Internet is supposed to be all about community. But visiting sites has been a solitary pursuit -- until now. New browser tools allow "tour leaders" to take groups to interesting sites and let users create "trails" to track their journey. |
American Journal of Nursing
July 2011
Dowdell et al. |
Original Research: Online Social Networking Patterns Among Adolescents, Young Adults, and Sexual Offenders The use of online social networks like Facebook continues to increase rapidly among all age groups and segments of our society, presenting new opportunities for the exchange of sexual information as well as unsafe encounters. |
InternetNews
April 1, 2009
David Needle |
Socialtext, Zoho Get More Chatty For a Reason Companies unveil new messaging and update options at Web 2.0 Expo. |
InternetNews
January 2, 2008
Christopher Saunders |
Study: Net Tops in Research Pew Internet survey finds users turning to the Web first - with expectations for still more information being made available online. |
InternetNews
May 7, 2007
David Needle |
Report: Most Aren't Rushing Into Web 2.0 Pew study indicates there are plenty of folks in no rush to use the latest Web services. |
PC Magazine
August 3, 2004 |
Keep Your Kids Safe Parents need to protect their kids online. |
InsideFlyer
October 2005 |
Chat is Back FlyerTalk Live!'s fall chat session, with executives from the Southwest Airlines Rapid Rewards program, will take and answer questions from members. |
CRM
May 2014
Leonard Klie |
Snapfish Finds Live Chat a Snap for Customers and Agents Photo-sharing site uses Live Person to help members with design projects. |
CRM
March 2014
Elizabeth Herrell |
Six Customer Service Investments to Consider Emerging technology trends hold great promise. |
