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CIO
May 15, 2002
Lafe Low
Seven Tips for Developing Value Metrics Rolling out an IT valuation methodology across an enterprise or even within an IT department is a major undertaking. Laying the groundwork, determining the right metrics and the right amount of metrics, and getting the staff involved are all critical to a project's success... mark for My Articles similar articles
IndustryWeek
May 3, 2010
Lessons Learned from IW's Best Plants Conference: Choosing Metrics for Lean Talan Products shares its selection process. mark for My Articles similar articles
CRM
May 10, 2013
Syed Hasan
Choose a Winning Combination of Customer Experience Metrics Improve customer loyalty with the right mix of customer experience management (CEM) solutions. mark for My Articles similar articles
CRM
October 18, 2004
Joshua Weinberger
Metrics Should Define Results Setting benchmarks to determine the success of a CRM initiative is a must. The metrics that matter most are those taken when agents are serving customers. mark for My Articles similar articles
CIO
November 1, 2003
Jack Keen
Evidence Rules Successful business cases have strong supporting data backing them up. Here are some tips for effective evidence building. mark for My Articles similar articles
IndustryWeek
October 1, 2008
Jill Jusko
Measured Success: By The Numbers Customer satisfaction is a popular metric by which to gauge the success of innovation efforts. But it's not the only one. mark for My Articles similar articles
Chemistry World
July 14, 2015
Anthony King
Metrics have their place but peer review remains king The Higher Education Funding Council for England is working on the next assessment of UK universities, the Research Excellence Framework. The outcome of REF affects the distribution of around 1.6 billion pounds of funding to universities. mark for My Articles similar articles
IndustryWeek
May 1, 2008
John Teresko
Seven Emerging Trends in R&D Metrics More companies tracking 'true performance metrics'. mark for My Articles similar articles
CRM
February 20, 2015
Justin Gray
Why Sales and Marketing Need a Unified Dashboard When business teams align, everyone wins. mark for My Articles similar articles
The Motley Fool
October 5, 2011
John Maxfield
1 Killer Statistic of Amazing Retail Stocks A chain's productivity per square foot is one of the strongest indicators of past success. mark for My Articles similar articles
Entrepreneur
February 2009
John Jantsch
Success Must be Measured Four key metrics can help you determine if your brand-building is working. mark for My Articles similar articles
CIO
April 1, 2006
Christopher Koch
The Metrics Trap...And How to Avoid It Calculating IT spending as a percentage of overall revenue is easy, popular... and misleading. There's gotta be a better way. In fact, there are several. mark for My Articles similar articles
CIO
June 1, 2002
Raghavan Rajaji
Lessons in Shareholder Value To deliver real value to the business, CIOs must make all investment decisions with the company's long-term goals in mind mark for My Articles similar articles
IndustryWeek
October 19, 2011
Do Performance Metrics Boost Performance? Survey results show a majority of manufacturers employ performance metrics to improve their performance. mark for My Articles similar articles
IndustryWeek
June 19, 2012
Don't Waste Your Metrics Four keys to making metrics a better part of your evaluation process. mark for My Articles similar articles
Search Engine Watch
July 26, 2010
Nathan Linnell
6 Key Metrics for a Social Media Measurement Dashboard Creating your own social media dashboard gives you the ability to show the impact of your social media efforts, and it will put you in great position to bide time until a truly robust social media measurement tool is available. mark for My Articles similar articles
CRM
October 1, 2009
Lauren McKay
Mistaken Metrics They say you can't manage what you can't measure. But what if you're using the wrong ruler? mark for My Articles similar articles
CIO
November 15, 2002
Susannah Patton
Web Metrics That Matter Web metrics are no longer one-size-fits-all. Now they must match your website's business and audience. Here are the latest tools to gauge your website's effectiveness. mark for My Articles similar articles
CFO
June 1, 2007
Scott Leibs
Measuring Up Many companies still struggle to use metrics effectively. It may be that fresh thinking is what really counts. mark for My Articles similar articles
CRM
January 20, 2012
Justin Gray
How Chasing Your Metrics Has You Chasing Your Tail Don't make these mistakes. mark for My Articles similar articles
The Motley Fool
April 28, 2009
Katrina Chan
5 Numbers You Can't Afford to Miss Today's topic is basic financial metrics and concepts. These concepts will help any investor examine companies with a more critical eye. mark for My Articles similar articles
Pharmaceutical Executive
June 1, 2009
Stealth Pharmas These noteworthy pharmas and biotechs generally fly under the radar (ergo "stealth") of the mainstream media. mark for My Articles similar articles
Chemistry World
August 20, 2014
Anthony Olejniczak
In defense of metrics As research funding fails to keep up with the growth of institutions and researchers, competition for that funding becomes increasingly fierce and purse-holders turn to various types of metrics to inform their decisions. mark for My Articles similar articles
Knowledge@Wharton Marketers Turn to Metrics to Measure the Impact of Their Initiatives The search for better marketing metrics is underway throughout Corporate America. Marketing executives are devoting more attention than ever to ways in which they can link traditional marketing variables to hard-core financial concepts, such as a company's stock price or ROI. mark for My Articles similar articles
IndustryWeek
November 1, 2007
David Blanchard
Why Supply Chain Work Is Like Carpentry "Measure twice; cut once" should be the operating philosophy in every warehouse and distribution center. mark for My Articles similar articles
IndustryWeek
May 1, 2005
Jill Jusko
Innovation: Measuring Success In a recent survey, businesses link innovation to performance metrics. mark for My Articles similar articles
Chemistry World
April 9, 2014
Anthony King
Metrics' role in assessing research reviewed A committee set up by Hefce (Higher Education Funding Council for England) aims to grapple with the thorny issue of using metrics to assess and manage research. Metrics have expanded to altmetrics, which track what people are saying about a paper online. mark for My Articles similar articles
Search Engine Watch
June 28, 2010
Nathan Linnell
Measuring Audience Engagement in Social Media Providing a framework for measuring audience engagement while also soliciting feedback for additional metrics that should be factored into such a calculation. mark for My Articles similar articles
On Wall Street
December 1, 2012
Todd Colbeck
Developing a Great Business Plan How to craft a business strategy that will keep you on track in the New Year. mark for My Articles similar articles
Pharmaceutical Executive
September 1, 2010
Pharm Exec's Ninth Annual Industry Audit Professor Bill Trombetta takes a snapshot of the "Glamour 24" companies shaping the pharma industry this year and beyond. mark for My Articles similar articles
D-Lib
October 2004
Jones et al.
Developing a Web Analytics Strategy for the National Science Digital Library A recent workshop on "Developing a Web Analytics Strategy for the National Science Digital Library (NSDL)" brought together government and industry to discuss how web metrics could be implemented in a pilot study to identify current NSDL use and develop strategies to support the collection of usage data in the future. mark for My Articles similar articles
The Motley Fool
February 28, 2007
Dave Mock
Foolish Fundamentals: Service Provider Metrics Investors, learn the lingo of performance metrics for telecom/wireless service providers. mark for My Articles similar articles
IndustryWeek
June 21, 2011
Revisiting OEE Overall equipment effectiveness is a performance metric that people seem to love or hate. It's a frequently misunderstood metric that provides critical information, says one manufacturing expert. mark for My Articles similar articles
Entrepreneur
December 2008
Chris Penttila
Know Your Return on Innovation Endless ideas and prototypes don't mean anything if they're sitting on shelves. Get your innovations out there, and then get tracking. mark for My Articles similar articles
Bio-IT World
July 2005
David Fishbach
Does EDC Herald the End of CTMS? Clinical trial managements systems (CTMSs) and Electronic data capture systems (EDCs) are compared with respect to their history, advantages and disadvantages. Studies suggest both have enough advantages to survive in some form of integrated solution. mark for My Articles similar articles
CRM
November 2012
Leonard Klie
The New Measure of Customer Service Success Why some traditional performance metrics are wrong and what you need to evaluate now. mark for My Articles similar articles
CRM
November 11, 2011
Leonard Klie
Companies Fail the Test with Metrics New research from the Temkin Group suggests that while executives at many companies feel they are doing a good job with their customer experience metrics, very few of them are actually passing the test. mark for My Articles similar articles
CIO
May 15, 2002
Eric Berkman
How to Use Balanced Scorecard You can't tell when you're winning if you don't keep score. The Balanced Scorecard helps track your company's strategic hits and misses... mark for My Articles similar articles
IndustryWeek
February 16, 2011
What's Missing in Improvement Initiatives A new book outlines five characteristics frequently absent in improvement initiatives. mark for My Articles similar articles
CRM
September 2015
Roxana Strohmenger
Demystifying Customer Experience Quality To deliver a better experience, you have to understand what quality means for your customers mark for My Articles similar articles
The Motley Fool
September 7, 2010
John Keeling
Buy or Short These Health-Care Technology Stocks? Quality of earnings is what matters. mark for My Articles similar articles
The Motley Fool
January 26, 2010
Morgan Housel
6 Companies You Can Buy Today By this metric, unlevered cash flow to total enterprise value, these companies look cheap: UnitedHealth...Dell... Raytheon... Pfizer... Gap... International Paper... mark for My Articles similar articles
Investment Advisor
October 2009
Mike Patton
Fiduciary Scorecard A Fiduciary Scorecard considers a number of different metrics for each fund and compares it to its specific peer group or subcategory. mark for My Articles similar articles
Chemistry World
March 25, 2015
Dennis Lendrem
Be careful what you wish for There is a big debate right now in the pharmaceutical industry, and specifically about measuring R&D productivity. It all comes down to a choice of metrics. mark for My Articles similar articles
CIO
August 8, 2007
Lauren Gibbons Paul
ABC: An Introduction to Service-Level Agreements (SLAs) SLAs are a critical component of any vendor contract. Beyond listing expectations of service type and quality, an SLA provides remedies when requirements aren't met. mark for My Articles similar articles
CRM
July 16, 2015
Totango Launches Early Warning System with SuccessPlays and Account Scorecards The Totango Early Warning System provides automated business process capabilities and dynamic account benchmarking. mark for My Articles similar articles
CFO
February 15, 2006
Craig Schneider
The New Human-Capital Metrics A sophisticated crop of measurement tools could take the guesswork out of human-resources management. mark for My Articles similar articles
Search Engine Watch
March 17, 2010
Alex Cohen
Paid Search Freakonomics: Finding and Ostracizing Losers Effective optimization is about picking on freaks and losers -- segments in your account that deviate from the norm. Here are six useful tools for setting context and hunting down paid search losers. mark for My Articles similar articles
The Motley Fool
March 29, 2005
Nathan Parmelee
Bank of Internet Makes a Quiet Debut Does Bank of Internet have the right mix to gain customers and succeed as an investment? mark for My Articles similar articles
Search Engine Watch
November 23, 2009
Ron Jones
Measuring Success 101, Part 1 Defining a goals and objectives, identifying the right tools and data to analyze, and defining the staff and time needed to track the success metrics are crucial elements for measuring success. mark for My Articles similar articles