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CIO
May 1, 2003
Susan H. Cramm |
Reader Q&A Responses to issues raised by 360-degree assessment programs   |
HBS Working Knowledge
February 23, 2004
Lauren Keller Johnson |
Retooling 360s for Better Performance For better or worse, the 360-degree feedback tool is standard operating procedure in many organizations. Harvard Management Update evaluates the evaluation method---and sees room for improvement. |
Financial Planning
March 1, 2012
Glenn G. Kautt |
Talent Scout The best-managed firms realize that understanding their staff members' skills, knowledge and experience is increasingly important as they seek to improve top- and bottom-line performance while aggressively managing costs in a competitive business environment. |
IndustryWeek
May 20, 2009
John Teresko |
Bookshelf: Management Rewired: Why Feedback Doesn't Work and Other Surprising Lessons From the Latest Brain Science Author Charles S. Jacobs takes a leap from the latest neuroscience to its implications for business-world competitiveness. |
BusinessWeek
September 10, 2007
Kerry Sulkowicz |
Straight Talk At Review Time How do you learn the art of delivering constructive criticism to employees? |
CIO
November 1, 2001
Jeffrey L. Seglin |
Reviews in the Round Ever been asked to review your boss? You might want to get ready. A Society for Human Resource Management survey last year found that 32 percent of human resource professionals were using 360-degree feedback for executives at their companies... |
CIO
August 13, 2008
Karan Sorenson |
Why Mentoring Creates Competitive Advantage Mentoring your team creates an IT department that is better able to compete for talent and business advantage, says the CIO of Johnson & Johnson Pharmaceutical Research & Development. |
On Wall Street
August 1, 2011
Todd Colbeck |
Triple Productivity and Cut Errors Is your practice stuck at a production level you just can't seem to break through? If so, you need help. And that help can come from your staff. |
Fast Company
Baird Brightman |
How to Overcome The 6 Most Toxic Employee Behaviors The old adage that "People are hired for their talents and fired for their behavior" is true. |
CIO
September 28, 2012
Lauren Brousell |
Get More Productive IT Workers in Just 3 Steps Brian Souza provides corporate training on improving employee performance and shares his best advice on how to get the most out of your team. To reach your potential as a leader is to help the people on your team reach theirs. |
Financial Advisor
June 2007
Rebecca Pomering |
Building The Dream Team A performance management system is critical to the health and success of any financial advisory firm. A well-designed performance management system helps managers meet the need for individual challenge and motivation that aligns with the firm's strategic direction. |
CIO
September 1, 2002
Susan H. Cramm |
Reader Q&A: "Show Them That You Care" What's really going to cause a change in this institutionalized behavior of not caring?... I am not familiar with 360-degree leadership assessment but would like to submit to one. We have no budget, however. Any self-help suggestions?... etc. |
Fast Company
March 2000
Tony Schwartz |
Life/Work It takes a strong stomach to listen to how other people see you... How consultants help managers to improve, and the difficult task of getting them to accept criticism. |
CRM
November 29, 2013
Shelley F. Hall |
Five Actions to Sustain Customer Service Improvement Initiatives Keep your company from falling short of success. Lasting fixes that drive customer satisfaction and loyalty take time and thought to develop and deliver. |
T.H.E. Journal
September 2004 |
CompassLearning Odyssey Here is an online assessment and management combo that helps teachers assess student performance, diagnose their strengths and prescribe specific instruction targeting weak areas. |
AFP eWire
February 4, 2008 |
Are Nonprofit Leaders More Effective Than Corporate Execs? Nonprofit leaders scored significantly higher than their for-profit counterparts in a recent study about leadership practices. |
Fast Company
March 2004
Seth Godin |
How to Give Feedback Give great feedback! Most people don't. Here are four rules for making your input count. |
AskMen.com
Dimitri A.C. Ly |
Timeless Management Laws The specific nature of your managerial responsibilities may vary, but some aspects of leadership remain universal. These five have stood the test of time. |
Job Journal
October 28, 2007
Marty Nemko |
Quick Fix: Are You Really That Good? Ask for feedback at work before assuming you're the best of the bunch. |
CIO
September 25, 2013
Christine Comaford |
3 Tips for Communicating With Millennials A leadership coach provides advice on how to engage and give feedback to millennials while keeping them accountable. |
HBS Working Knowledge
July 18, 2011
Carmen Nobel |
Looking in the Mirror: Questions Every Leader Must Ask Because CEOs don't have the benefit of feedback from their superiors, it's crucial that they solicit feedback about their leadership style from subordinates. |
T.H.E. Journal
January 2003
Wayne Moore |
Facts and Assumptions of Assessment: Technology, The Missing Link The infusion of technology in schools has opened the door for opportunities to challenge governing bodies to use the technology to provide student assessment that will measure their abilities for connecting knowledge learned with real-world applications. |
T.H.E. Journal
September 2005 |
Questionmark Perception v4 Questionmark Perception v4 is an assessment tool that allows teachers to publish and manage assessment content. |
CRM
May 12, 2015 |
Reevoo Partners with Feedback Ferret on Travel App Reevoo and Feedback Ferret partnership allow travel companies to capture and act on customer feedback. |
AskMen.com
Pejman Ghadimi |
Being A Fair Leader Being a fair leader means understanding a fundamental component of leadership, no matter what realm it is exercised in. That component is balance. |
The Motley Fool
February 24, 2009
Beth Steinberg |
6 Ways Companies Can Achieve Long-Term Greatness Traditionally, investors measure a company's value primarily by its financial metrics (margins, debt level, growth rates, etc.). While this is obviously important, financials alone are not the only indicators of long-term success. |
T.H.E. Journal
November 2002
Costello & Zarowin |
Technology Connects Assessment, Accountability Standards in Early Childhood Education Districts and states can now utilize observational assessments and technology to make the connection between developmentally appropriate practices and accountability standards. |
On Wall Street
May 1, 2013
Todd Colbeck |
Ways to Keep Employees Engaged Managing staff isn't easy. People don t change and you can t change someone either before or after you ve hired them. |
Financial Advisor
March 2008
Andrew Gluck |
Really, Really Personal Financial Planning Financial DNA is the most comprehensive set of assessment tools created to help advisors in serving their clients. Understanding a client's financial personality can have an important impact in the way you relate to a client and the advice you provide. |
| AskMen.com |
Become A Leader If you really want to make a difference to your company, it's your strengths that will lead the way. Give them the attention they deserve. |
Insurance & Technology
October 5, 2009
Anthony O'Donnell |
MetLife Enhances Life Insurance Portion of Self-Service Employee Benefits Portal The new microsite provides decision support tools, improved design, enhanced metrics and more intuitive navigation, in response to customer feedback. |
Entrepreneur
August 2008
Romanus Wolter |
Let's Get Critical Constructive feedback can be a big boost for your business. |
Investment Advisor
April 2010
Angela Herbers |
Slow Down, Pardner! It's important to involve employees with decision making at the right point in the process. |
Fast Company
July 2005
Jennifer Reingold |
Keeping Your Company in the Pink By tackling the tortured field of health care insurance, athenahealth founders Jonathan Bush and Todd Park have created a culture that is anything but. |
T.H.E. Journal
September 2005 |
Plato eduTest Assessment Plato eduTest Assessment is a comprehensive, standards-based online assessment and reporting solution for grades K-8. |
The Motley Fool
January 9, 2009 |
The Biggest Mistake Leaders Make Helpful tips from proven leader Bill George on how to improve your work effectiveness. |
CRM
February 2011
Donna Fluss |
Customer Service Initiatives for 2011 Tough economy erodes customer loyalty, but there are ways to rebuild it. |
On Wall Street
April 1, 2011
Denise Federer |
Reaching Your Ultimate Emotional Goal By engaging in small, achievable steps, allowing for accurate feedback and making appropriate adjustments, you will achieve your ultimate goal and reach your highest potential. |
CIO
October 1, 2002
Michael Schrage |
Go Full Circle Doing 360-degree reviews of your IT staff will help manage user expectations. |
CIO
October 15, 2002
Alison Bass |
Fed Up with Feedback New software promises to automate performance evaluation. And we don't like it. |
CRM
October 2013
Woody Driggs |
Building a Consistent Customer Experience Focusing on employee engagement and culture will go a long way. |
HBS Working Knowledge
June 13, 2005
Paul Michelman |
What an Executive Coach Can Do for You Is executive coaching at U.S. companies a virtual prerequisite for anyone who aspires to be anyone? |
Registered Rep.
February 1, 2006
Anne Field |
Hire Right Hiring employees at financial firms is a tough task no matter how much help an employer has. But, say advocates of testing, which is a $400 million business, finding good people who'll stay can be made a lot easier using a personality test. |
T.H.E. Journal
May 2003
Sylvia Charp |
Assessment and Accountability Assessment and accountability are not new to educators, but they have been brought to the forefront as a result of the No Child Left Behind Act, which requires states to conduct annual mathematics and reading tests in grades 3-8. |
Job Journal
September 24, 2006
Bob Rosner |
Working Wounded: A Fair Approach to Feedback How to give negative feedback in a positive way. |
T.H.E. Journal
September 2006
Neal Starkman |
Formative Assessment: Building a Better Student By testing academic performance at regular intervals, formative assessment strategies regard every child as a work in progress. |
CRM
December 1, 2015
Jeff Coleman |
4 Ways to Make Your Customer Satisfaction Surveys Actionable To truly understand customer feedback, you need to ask an important question: Why? The only way to do that: follow up. |
CRM
August 19, 2010
Justin Schuster |
5 Essential Steps to Mastering Customer Intelligence Build loyalty, gain a competitive edge, and improve your bottom line. |
CIO
July 1, 2006
Susan Cramm |
The Folly of Finger-Pointing If individuals don't accept personal responsibility when things go wrong, their organizations will become dysfunctional and stay dysfunctional. |
HRO Today
September 2008 |
Employee Recognition: Dissecting Today's Market Are you keeping your workforce engaged? Do they feel valued as your most important corporate asset? How is sponsoring a corporate employee recognition program helping your organization improve performance? |
