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The Motley Fool March 30, 2005 Chuck Saletta |
Proving Wall Street Wrong No matter what the textbooks say, it's possible to beat the market with less risk by value investing. |
AskMen.com January 12, 2003 Ash Karbasfrooshan |
Overcoming Mistakes In Business In business, mistakes can lead to dismissal. If you want to learn from your mistakes and not get reprimanded, then do so with your own money; for when other people's money is at stake, it's your neck on the line. |
CRM November 1, 2006 |
The Pulse: Does Your Contact Center Measure Customer Satisfaction, Customer Loyalty, Neither, or Both? 0%: We only measure customer loyalty... 19%: We only measure customer satisfaction... etc. |
CRM June 1, 2006 Coreen Bailor |
Kana Comes Home Perhaps CEO Michael Fields's most intriguing decision was to bring outsourced engineers back in-house at Web self-service specialist KANA Software. |
AskMen.com Ross Bonander |
4 Steps: Learn From A Mistake These 4 steps will help you learn from your own mistakes and those from others. |
CRM April 16, 2013 Kelly Liyakasa |
KANA Software Goes After "Transformational" Enterprise Deployments KANA Enterprise software is tailored for an omnichannel customer experience. |
CRM September 1, 2007 Woody Driggs |
The True Drivers of Loyalty It is a mistake to think that loyalty is all about improving customer satisfaction. |
InternetNews April 19, 2011 |
Microsoft Office 365 Moves to Public Beta If 10,000 beta testers for the upgraded online application services is good, millions have to be that much better. |
American Family Physician October 15, 2000 |
Taking a Beta Blocker for Your Heart Problem What is a beta blocker?... What kinds of heart problems are treated with a beta blocker?... What are some of the possible side effects of beta blockers?... Can I take a beta blocker if I have diabetes?... What is the best way to take beta blockers?... |
CRM January 1, 2006 Lior Arussy |
Is Your Product Really That Great? Loyalty programs won't work if a company's core product or service is perceived to have little or no value. |
InternetNews July 29, 2005 Sean Michael Kerner |
Vista, IE 7 Betas Out in The Open Microsoft's limited beta releases have been pirated and are now available for download. |
CRM March 2015 Maria Minsker |
The 2015 CRM Service Leaders: Contact Center Search Of the billions of customer service calls that remain unresolved every year, many are the result of companies choosing the wrong contact center search solutions for their needs, analysts agree. |
Financial Planning September 1, 2006 Elizabeth O'Brien |
Clients: Fickle to Faithful A new survey shows just exactly what financial planning clients value -- and what it takes to earn their loyalty. |
The Motley Fool July 7, 2005 |
The Scoop on Beta Beta can help you grasp a stock's volatility. |
InternetNews March 17, 2008 Rob Lenihan |
KANA Embeds IBM Open Technology IBM and CRM vendor KANA Software are expanding their strategic alliance agreement by jointly marketing, selling and supporting SOA-based customer service solutions, the companies said Monday. |
CRM January 6, 2014 Maria Minsker |
Verint to Acquire Kana Software for $514M The deal expands Verint's cross-selling opportunities within the customer service market. |
BusinessWeek January 7, 2009 Jack & Suzy Welch |
The Loyalty Fallacy Faithful but marginal employees often think they're safe. Play fair: Enlighten them. |
InternetNews January 5, 2004 Susan Kuchinskas |
KANA Customers Connected at the Hipbone The CRM specialist's acquisition lets call center reps help customers via live chat and co-browsing. |