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CIO August 1, 2003 Todd Datz	American's CIO Carries On Still flying: American Airlines CIO Monte Ford continues to pursue IT goals in a turbulent corporate climate.
CIO February 15, 2006 Stephanie Overby	How to Save an Airline The merger of US Airways and America West is predicated on keeping processes and applications simple -- and cutting $100 million in IT costs.
CIO January 14, 2009 Kim S. Nash	What the Airlines Can Teach You About IT and Business Strategy The airlines are deploying more flexible IT to support new customer-focused business strategies and to manage risk in a volatile economy.
CIO August 30, 2010 Stephanie Overby	How a Global IT Revamp Is Fueling Ford's Turnaround Ford's revamped IT department provides global shared services and is deploying consumer tech in new vehicles to cut costs, attract customers and restore profit.
CIO July 1, 2002 Stephanie Overby	JetBlue Skies Ahead The founders of JetBlue Airways use IT as the backbone of their "high-tech, high-touch" startup. Can you say, "last-mover advantage"?
CIO October 15, 2000 Tracy Mayor	Restoration Hard (and soft)ware How two brand names from generations past, TWA and Allstate, are using IT initiatives to renovate their businesses...
InsideFlyer October 2012	Growing Fees Whether you love 'em or hate 'em (and we know you hate 'em), airlines fees are a lucrative business for the airlines.
eCFO June 2001 Esther Shein	Nightmare at 20,000 Feet For years corporate travelers have paid outrageous sums for last-minute flight reservations on major airlines. But now online travel sites may finally put an end to the huge premiums that airlines charge for close-in bookings...
CFO February 1, 2005 Roy Harris	The Long Haul As airlines struggle to survive, the role of finance in decision-making takes off.
CFO September 1, 2002 Lori Calabro	Making Fares Fairer Why airline pricing can't be fundamentally changed without an overhaul of industry cost structures.
HBS Working Knowledge August 31, 2011 Julia Hanna	Improving Fairness in Flight Delays Airlines and the FAA don't like flight delays any more than passengers, but what's to be done? Researchers propose a "fairness" system that could save travelers time and service providers millions of dollars annually.
The Motley Fool February 25, 2011 Dan Caplinger	How to Deal With Sky-High Airfares The economic recovery has made many people breathe a big sigh of relief. But an improving economy has brought what some would call an unintended consequence: higher airfares.
Knowledge@Wharton	Flight Delayed Again? The Hub's the Rub New research shows that most of the delays due to air-traffic congestion are evidence of trade-offs made by an air travel system in which passengers get something in return for congestion -- more frequent service to a greater number of destinations...
BusinessWeek December 29, 2010 Brad Stone	Will Richard Branson's Virgin America Fly? The fun carrier has shown promise, despite byzantine regulations, powerful rivals, and airlines' tendency to hemorrhage money during recessions and spikes in fuel prices. But Virgin is at a turning point, and its future is far from certain.
The Motley Fool January 3, 2011 Rich Duprey	Can Online Travel Agents Survive This Turbulence? Both sides in this escalating conflict are spending resources to fight a battle they don't want to fight.
The Motley Fool January 6, 2011 Rich Duprey	Sabre Slashes American Airlines The global ticket distribution service joins other online agents in exiling the airline from its system.
CRM April 2010 Eric Barkin	Jetting to Greener Pastures JetBlue's all-you-can-jet promotion was a monster success, but the airline may have to follow a different flight plan with its new environmental campaign.
CFO October 1, 2006 Roy Harris	The Plane Truth As they flew US Airways through bankruptcy, managers of the old America West reduced the fleet and sparked an industry trend.
CFO October 1, 2003 Russ Banham	The Right Price Ford has an ambitious revenue-management strategy, but can it save the company?
The Motley Fool November 16, 2006 John Dutemple	A Modest Proposal for Airlines An open letter to all airline CEOs. As the major airlines plan to consolidate once again, here are suggestions on how to run them right.
CIO October 7, 2009 Charlie Feld	How Customer Focused Tech Keeps Airline's Revenue Aloft Southwest Airlines CIO Jan Marshall describes how front- and back-end systems influence the customer experience and generate revenue.
BusinessWeek May 6, 2010 Paul M. Barrett	Airline Mergers Aren't Storybook Romances The Continental-United tie-up makes sense in a bloated industry, but history shows that big airline mergers yield mediocre results at best.
The Motley Fool October 21, 2005 Tim Beyers	Ford: Just Another Airline Before you go investing in Ford on the faint hope that it might present a value, look at the results and remember the airlines.
BusinessWeek September 29, 2010 Bachman et al.	Southwest Charts a New Flight Plan In a bid to continue growing and lure more lucrative corporate travelers, Southwest Airlines is paying $1.4 billion for AirTran.
BusinessWeek October 1, 2009 Esme E. Deprez	For Airlines, Fees Become Lifelines From baggage to blankets, a la carte charges are becoming significant revenue sources for airlines.
The Motley Fool August 31, 2004 Tim Beyers	Airfares Head North by Northwest The airline attempts to offset revenue shortfalls with a new tax on tickets.
The Motley Fool December 28, 2006 Tom Taulli	Ford to Economy: Rise Up! Gerald Ford's long-term economic strategy laid the groundwork for future growth.
Fast Company April 2000 Amy Wilson	Will These New Airlines Take Off? A roundup of four potential highfliers.
InsideFlyer August 2008	Straight from the horse's mouth- Part 2 Interview insights from executives of Delta Air Lines, Red Lion Hotels, Star Alliance Services GmbH, American Airlines, and Jonathan Miles, author of Dear American Airlines.
Knowledge@Wharton April 9, 2003	War, Disease and the Economy Are Battering the Airlines. What Lies Ahead? The airline industry can't catch a break. The industry has gone from merely trying to figure out how to survive a world of lowered demand to figuring out how to survive unexpected crises approaching from all sides. It's not easy.
The Motley Fool March 29, 2011 Shubh Datta	One American Industry Getting Squeezed by Japan's Earthquake As a gateway to Asia, Japan ranks among the most important hubs for certain U.S. airlines. However, the Japanese crisis appears to have 'broken' that link, exposing the airline industry's latest vulnerability.
BusinessWeek January 24, 2005 Wendy Zellner	Waiting For The First Airline To Die Delta's price war is bound to sink an airline or three. Who will fall soonest?
BusinessWeek September 18, 2006 Holmes, Kiley & Welch	Ford's New Top Gun Alan Mulally helped Boeing reinvent itself in troubled times. But can the plane guy clean up a car wreck as Ford's new CEO?
AskMen.com Mark Jenkins	Resolve & Avoid Air Travel Problems Despite your best plans, problems can arise with airline travel that will throw off your schedule and cause you a wide variety of frustration.
Bank Systems & Technology November 1, 2005 Maria Bruno-Britz	Western Union Flying High With Cash Payments A deal between Western Union, a subsidiary of payments solutions provider First Data, and American Airlines, offers underbanked consumers the ability to purchase American Airline tickets at local Western Union locations.
InsideFlyer March 2007	Low-Fare Airlines Conquer the World A look at the new low-fare carriers in countries outside the Americas, and more specifically, their relation to frequent flyer programs.
Fast Company April 2004 Charles Fishman	The Toll of a New Machine Is automation the face of the jobless recovery and will it make service better for workers and customers alike?
InsideFlyer September 2009	Cover Story A conversation with five industry insiders and one blogger who keeps a close watch on the airline industry.
InsideFlyer November 2010	Southwest Airlines and AirTran Airways Surprise Southwest Airlines has entered into an agreement to buy AirTran Airways and the two airlines are expected to combine once AirTran stockholders and government regulatory agencies approve the merger.
InsideFlyer January 2003	Rolling the Dice on a New Year Our panel of five distinguished experts offers you five tips each on how best to win at the miles and points game this year. We've even added a few comments from a sixth expert you may be familiar with.
The Motley Fool December 8, 2009 Jordan DiPietro	Can Airlines Make a Comeback? Is it time to start investing in airlines again? The Wall Street Journal recently reported that the industry may be headed for a recovery.
Reason January 2005 Matt Welch	Fly the Frugal Skies How low-cost airlines have transformed Europe---and what it means for America.
The Motley Fool September 10, 2004 Salim Haji	Lessons Airlines Can Learn From PCs Without radical strategic change, the legacy carriers won't survive.
The Motley Fool September 18, 2010 John Rosevear	Ford's Turnaround Continues to Impress In a recent presentation, a senior Ford executive gave some details on the state of the company's "One Ford" turnaround efforts. Several points were of interest to investors.
The Motley Fool July 6, 2005 Chuck Saletta	Great Brands Are Tough to Beat Airlines lack brand loyalty, and their dreadful finances bear that out. Value investors avoid companies like these.
Salon.com October 27, 2000 Don George	Online airfare: A biased best buy? Do Web sites that sell plane tickets favor some airlines over others? Should we even care?
BusinessWeek February 21, 2005	Southwest's Kelly on "Our Advantage" An interview with new Southwest Airlines CEO Gary Kelly, who pledges to keep costs low even as he expands the airline in Dallas and Chicago -- and wages a legal battle.
The Motley Fool April 25, 2011 Chuck Saletta	Some Things Will Never Change With This Industry The airline industry remains a painful place to invest your money.
InsideFlyer July 2011	Life in the Air: Part 2 A conversation with mileage-savvy frequent flyers.
BusinessWeek October 7, 2010 Mary Schlangenstein	Why American Airlines Is Stuck at the Gate Once the country's largest carrier, American has been grounded by labor woes and high costs.