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InternetNews September 2, 2004 Roy Mark	Study: Workers Find IM a Mixed Blessing As workplace instant messaging use increases, most find it a positive, although concerns linger.
CIO November 1, 2002 John Edwards	Sending a Message Instant messaging software goes corporate.
Inc. October 2005 John Fried	Is Instant Messaging an Instant Menace? IM, e-mail's little brother, isn't just for teenagers anymore. But it causes some problems in a corporate environment.
New Architect March 2003 Joseph C. Panettieri	Instant Payback Despite standards concerns, corporations look to unlock the value in instant messaging
Bank Technology News December 2002 Mark Bruno	Taming the Wild Frontiers of Instant Messaging A technology initially meant for teenagers, instant messaging is sweeping the financial world so fast it's become difficult to control. Hip to a hot new communication tool, financial executives are intent on benefitting from its power firmwide.
PC Magazine December 30, 2003	IM Spam, Spam I Am You don't have to put up with spam coming at you when you're iming. Here's what you need to know.
CIO March 15, 2003 Art Jahnke	Ready for Instant Messaging? IM isn't just for teenagers anymore. But are the downsides too much for corporate America?
PC World May 30, 2002 Frank Thorsberg	Instant Messaging Etiquette Follow our ten tips for proper IM manners...
InternetNews June 21, 2004 Michael Hall	AOL and Yahoo Sound Enterprise IM Retreat Enterprise IM must be feeling pretty lonely about now. Two of the largest public IM providers are pulling back from offering services for big business.
PC World July 19, 2002 Frank Thorsberg	Is IM a Sieve for Corporate Secrets? Businesses find instant messaging both help and headache, when security concerns surface.
InternetNews June 26, 2007 Sean Michael Kerner	Gartner: Instant Messaging Reigns Supreme By 2013, instant messaging will be the primary mechanism for real-time communications, research firm says.
Inc. June 13, 2002 Anne Stuart	IM Legal Primer Instant messaging is evolving into a serious business tool -- with serious legal and security risks as well.
Inc. June 10, 2002 Anne Stuart	IM Etiquette 101 Read these tips for using instant messaging wisely at work.
Wall Street & Technology March 21, 2006 Cory Levine	IM: Real-Time Problems With Wall Street increasingly utilizing instant messaging (IM), financial firms must take the appropriate measures to ensure compliance with SEC rules 17a-3 and 17a-4, as well as individual NYSE and NASD mandates governing electronic communications.
InternetNews November 21, 2005 Tim Gray	Reuters Connects IM Players The new instant messaging service for financial institutions will save a paper trail for compliance purposes.
Wall Street & Technology February 12, 2004 Jim Middlemiss	To Be or Not to Be an IM Shop? Financial-services firms are divided when it comes to allowing instant messaging. Many warn they don't have a choice.
InternetNews March 20, 2006 Ed Sutherland	ScanSafe Intros IM Security Management Instant messaging is a popular way for workers to communicate. It is also gaining popularity as a way for attackers to spread viruses, according to ScanSafe, the latest firm looking to secure enterprise IM.
CIO September 15, 2003 Geoffrey James	Auditing the Chat Line You've got instant messaging. And the accountants and regulators may want to take a look at it someday. Especially if you are in the financial services industry, instant chat missives are subject to the same kinds of document retention rules that govern paper documents and e-mail messages.
Entrepreneur December 2006 Amanda C. Kooser	Get the Message Instant messaging is gaining favor as a business tool.
Bank Systems & Technology December 1, 2006 Nancy Feig	Instant Messaging Gets Delayed Treatment IM is spreading like wildfire in the business world because of its ability to provide real-time communications. One of the biggest questions surrounding business use of IM is whether to host your own service or use public IM services, such as AOL Instant Messenger.
Insurance & Technology May 18, 2004 Julie Gallagher	SPIM Gaining Ground on Spam IM is becoming the conduit of choice for senders of unsolicited messages.
InternetNews October 15, 2004 Sean Michael Kerner	Enterprising the Instant Message Research looks at the use of public Instant Messaging during the workday over those implemented by corporations.
PC Magazine September 2, 2003 Brett Glass	IM Security: Don't Get Fooled Instant-messaging clients leave your PC open to attacks. Here's how to close the holes.
InternetNews March 16, 2005 Tim Gray	FIMA Conference Focuses on IM Security The Financial Services Instant Messaging Association looks to vendors to secure enterprise IM networks.
InternetNews March 3, 2004 Colin C. Haley	IM Making Strides; Interoperability Still Needed Businesses are increasingly using instant messaging, but speed bumps to adoption remain.
InternetNews October 12, 2005 Jim Wagner	Yahoo, Microsoft to Link IM Networks Yahoo and Microsoft are linking up their IM networks to allow MSN and Yahoo Messenger users to communicate across the two platforms, creating a global network of more than 275 million strong.
PC World May 28, 2002 Frank Thorsberg	Worms Crawl Toward Instant Messaging IM users should become more security-conscious as IM spreads across devices and invites viruses...
PC World May 24, 2001 Tom Spring	Who's Reading Your Instant Messages? Privacy advocates warn of greater vulnerability as popular application migrates to more devices...
CFO May 1, 2004 Esther Shein	Will IM Pay? Backers say instant messaging will revolutionize the way businesses work. They may be right.
The Motley Fool April 1, 2004 Tim Beyers	The Business End of IM Instant Messaging gets bigger every day, partly do to the effect spam is having on email. For real investment opportunity to arise in this market, spim must be stopped.
The Motley Fool August 24, 2004 Alyce Lomax	IM Gets Down to Business An AOL survey shows, not surprisingly, that instant messaging (IM) is on the rise. Soon, younger workers may prefer IM to the telephone. Perhaps corporations had better think about their IM policies.
Wall Street & Technology January 5, 2007	IM Invasion A new TowerGroup research note explores the pervasiveness of instant messaging in securities firms and discusses the reasons behind its popularity.
The Motley Fool March 2, 2004 Mark Mahorney	IM Convergence Heats Up Instant messaging is quickly becoming a profitable information hub.
Wall Street & Technology October 27, 2003 Jim Middlemiss	IT Challenge When it comes to instant messaging, financial services firms must grapple with the fundamental question: Do you allow the deployment of multiple platforms or limit users to only one?
Inc. June 10, 2002 Anne Stuart	IM Product Sampler A list of free and commercial-grade IM products.
Wall Street & Technology November 17, 2003 Ivy Schmerken	New Tool of the Trade Despite compliance scrutiny, instant messaging is a hot communications tool on trading floors.
PC World March 2004 Scott Spanbauer	A Grown-Up's Guide to Instant Messaging Here is an overview of available IM services and software, along with some commonsense advice on how to safeguard your privacy and security while you're using them.
Commercial Investment Real Estate Mar/Apr 2006 Sara Drummond	IM Connected Commercial real estate brokers say instant messaging's real-time communication speeds business transactions.
PC World November 2003 Victor R. Garza	Secure Instant Messages Zone Labs' IMsecure Pro is must-have software for security-minded IM users.
PC World October 2002 Frank Thorsberg	How Secure Is Instant Messaging? Companies balance convenience with safety concerns.
InternetNews July 15, 2004 Ryan Naraine	Microsoft Hooks into AOL, Yahoo for Business IM The enterprise IM market gets a new lease on life. Is full interoperability on the way?
InternetNews July 19, 2005 Sean Michael Kerner	IM Accounts to Number in The Billions Instant messaging and enterprise instant messaging should continue to grow.
PC World June 2004 Liane Cassavoy	Viruses Target IM Virus writers and scammers are now plying their trade via instant messaging. Here are the real threats, and tips on avoiding them, including software solutions.
Entrepreneur January 2003 Mark Henricks	Instant Mess Grab the spackle. Instant messaging is the latest crack in your business's security.
Insurance & Technology March 18, 2005 Anthony O'Donnell	You've Got (potentially dangerous) Mail Insurance companies are learning to manage security issues with email and messaging.
InternetNews December 7, 2004 Sean Michael Kerner	IM Threat Center Formed A consortium creates the center to inform and educate IM users about threats.
Bank Technology News January 2004 Karen Krebsbach	IM Regs Loom For Wall Streeters Until the SEC acts, firms will follow NASD guidelines on instant messaging.
InternetNews August 16, 2006	A Web 2.0 Meme For IM Startup meebo has big ambitions about IM that follows you around from Web page to Web page.
U.S. Banker January 2009	IM Everywhere Banks have had to log the instant messages of their employees for several years now. More lightly regulated areas of the financial markets, however, such as hedge funds and the credit default swaps market, have not had the same requirements. That's probably going to change.
InternetNews May 4, 2004 Jim Wagner	Microsoft Readies Next Enterprise IM Server Redmond set to test a new Live Communication Server with features to lure more business users.