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CIO
July 15, 2002
Simone Kaplan |
KM the Right Way A step-by-step approach that will ensure that your expensive knowledge management system actually gets used. Learn how to judge whether your organization is ready for KM.   |
CIO
January 28, 2011
Kim S. Nash |
How Social Networking Creates a Collaboration Culture Thanks to Facebook, people have become willing to share information, creating a workplace culture ready for collaboration. But CIOs need to deploy the right tools. |
CIO
May 1, 2002
Stephanie Overby |
Building a Better Battleship The Naval Sea Systems Command finds the best approach to knowledge management is one step at a time... |
Bio-IT World
January 13, 2003 |
Knowledge Management: Is the Hype Justified? For information to be useful, it needs to be available at the right time. |
CRM
October 2013
Paul Korzeniowski |
CRM and Knowledge Management: Balancing Information and Insight Companies are tying KM systems into CRM solutions to maximize understanding and use of internal resources, but the process can be onerous. |
CIO
February 27, 2009
Rick Swanborg |
Mitre's Knowledge Management Journey Internal sponsorship and experimentation key to company's KM success |
CIO
December 1, 2006
Scott Spanbauer |
Knowledge Management 2.0 New, focused, lightweight applications rewrite the rules about knowledge management tools. The best part? People will actually use them. |
eCFO
July 2001
Anthony Sibillin |
Heads Up Managing content, streamlining information distribution, and integrating with enterprise applications are the three main reasons that companies are setting up portals. But one view holds that portals can help firms manage knowledge only when combined with programs that focus on people... |
National Defense
June 2015
Sandra I. Erwin |
Northrop Grumman Aims To Retain Grip on Aviation Northrop Grumman Corp. makes a big play to join the ranks of Lockheed Martin and Boeing as one of the nation's top manufacturers of combat aircraft. |
CFO
November 1, 2003
Lisa Yoon |
Work in Progress As mentoring and ethics training evolve, finance learns how to boost team spirit. |
Information Today
December 2001
John Eichorn |
KMWorld 2001 Conference I'd read all the reports about half-full airliners following the September 11 attacks. So I was somewhat selfishly hoping that my flight from Philadelphia to San Francisco for the KMWorld conference in Santa Clara, California, would be somewhat empty. No dice.... |
Information Today
April 4, 2013 |
ACS Introduces ACS ChemWorx, a New Research Collaboration System Every step of the research process can now be performed within the secure and interoperable ACS ChemWorx environment. |
IndustryWeek
October 1, 2001
David Drickhamer |
Lessons Learned Best Practices is an overused phrase for good ideas that manufacturers can steal. This article provides "how they did it" information from the 2001 IndustryWeek Best Plants winners, which they've generously agreed to share. It may help power future improvements at your facility... |
InternetNews
September 28, 2009 |
Xerox Buys ACS in $6.4B Business Process Play Xerox said this morning that it has entered into an agreement to purchase Affiliated Computer Services, an outsourcing and data-management firm, for $6.4 billion in cash and stock. |
CRM
July 15, 2015
Subramaniam & Sharma |
Do You Feel Your Customers' Pain (Points)? A study finds that agent knowledge is the biggest customer service headache. Here's how to spell relief. |
Military & Aerospace Electronics
October 2004 |
New battery for B-2 bomber increases power fivefold The improved design also boasts better high- and low-temperature performance, and needs less maintenance. Pilots have been flight-testing the design since June, and have logged more than 700 hours of test time. |
CIO
November 1, 2000
Martha Heller |
Do They Care to Share? Getting employees to document what they know is easier said than done... |
CIO
September 15, 2005
Megan Santosus |
Work Smarter Thinking for a Living: How to Get Better Performance and Results from Knowledge Workers by Thomas H. Davenport does a good job establishing the challenges of improving knowledge work in today's business environment. |
CRM
June 2007
Coreen Bailor |
Wise Guide Knowledge management processes increasingly work as part of an organization's resolution of a core contact center conundrum: improving service experience while trimming costs. |
Information Today
May 21, 2012
Barbie E. Keiser |
Contracting Government By Cutting Census Bureau Programs In addition to cutting $20 million from this year's Economic Census, H.R. 5326 contained an amendment proposed by Rep. Daniel Webster (R-Fla.) that would eliminate funding -- for the American Community Survey. |
CIO
December 1, 2001
Meridith Levinson |
People Who Need People Creating an online community can be good for business -- if you know what you're doing and why you're doing it. |
