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CRM
October 2013
Paul Korzeniowski |
CRM and Knowledge Management: Balancing Information and Insight Companies are tying KM systems into CRM solutions to maximize understanding and use of internal resources, but the process can be onerous.   |
CIO
July 15, 2002
Simone Kaplan |
KM the Right Way A step-by-step approach that will ensure that your expensive knowledge management system actually gets used. Learn how to judge whether your organization is ready for KM. |
Pharmaceutical Executive
June 1, 2005
Jan Malek |
When Two Heads are Better R&D president isn't one job-it's two. By appointing COOs for R&D with broad operational mandates, biotech and pharmaceutical companies can ensure that operational issues get the attention they urgently require. |
D-Lib
August 2007
Oya Y. Rieger |
Select for Success: Key Principles in Assessing Repository Models As web services become ubiquitous in our digital lives, designing flexible and interoperable repositories is essential in order to meet the evolving needs of users - both from end-user and system/service manager perspectives. |
CIO
September 1, 2001
Megan Santosus |
Thanks for the Memories As Northrop Grumman cut its workforce, the knowledge needed to keep its aircraft flying was in danger of being lost... |
D-Lib
November 2002
Richard K. Johnson |
Institutional Repositories Partnering with faculty to enhance scholarly communication using digital collections that capture and preserve the intellectual output of a single or multi-university community. |
Chemistry World
March 25, 2015
Dennis Lendrem |
Be careful what you wish for There is a big debate right now in the pharmaceutical industry, and specifically about measuring R&D productivity. It all comes down to a choice of metrics. |
D-Lib
December 2008 |
The Future of Repositories? Patterns for (Cross-)Repository Architectures Over the past few years, repositories have been created as a product intended to foster dissemination of scholarly works, a shared objective for most academic institutions. |
Bio-IT World
December 10, 2002
Jim Hall |
21st Century R&D Strategy: Atlantic or Pacific? The biopharmaceutical sector is divided by two strategic perspectives. |
D-Lib
February 2008 |
Carrots and Sticks: Some Ideas on How to Create a Successful Institutional Repository An overview of the implementation process of RepositoriUM and the most effective measures conducted to achieve a successful IR implementation. |
D-Lib
August 2006
Ross & McHugh |
The Role of Evidence in Establishing Trust in Repositories Evidence will play a crucial role in the process of repository certification. |
D-Lib
June 2008
Carol Morris |
Strands of a Global Web of Knowledge Come Together at the Third International Open Repositories Conference 2008 Conference presenters shared solutions, and results of inquiries for how repositories can better meet the needs of the global scholarly and scientific communities that they serve. |
Pharmaceutical Executive
February 1, 2011
Frederic Brunner |
Growing Stronger After the Storm To manage through a resource-constrained environment, it is essential to get the most out of procurement planning |
D-Lib
May 2002
William G. LeFurgy |
Levels of Service for Digital Repositories This article outlines conditions that govern the persistence of digital materials and suggests a model for future levels of service for digital repositories... |
D-Lib
February 2006 |
In Brief CLADDIER: Citation, Location And Deposition in Discipline and Institutional Repositories... The Management of Images in a Distributed Environment with Shared Services Project... JISC Digital Repositories Programme team launch wiki and mailing list...etc. |
D-Lib
Jan/Feb 2012
Lewis et al. |
SWORD: Facilitating Deposit Scenarios Digital Repositories have the ability to be integrated into the life blood of research. They can collect, manage, preserve, and make available research outputs. |
D-Lib
August 2006
Robert Tansley |
Building a Distributed, Standards-based Repository Federation: The China Digital Museum Project This article presents the architecture developed for the China Digital Museum Project, a collaborative project involving the Chinese Ministry of Education, Hewlett-Packard Company and several Chinese universities, with Beihang University as the main technical partner. |
D-Lib
Sep/Oct 2010
Adamick & Reznik-Zellen |
Representation and Recognition of Subject Repositories Subject repositories are under-studied and under-represented in library science literature and in the scholarly communication and digital library fields. |
CIO
September 1, 2002
Megan Santosus |
Underwriting Knowledge When insurance giant CNA had to consolidate and share what its employees knew, it turned to the Net -- and knowledge networks. |
CRM
July 15, 2015
Subramaniam & Sharma |
Do You Feel Your Customers' Pain (Points)? A study finds that agent knowledge is the biggest customer service headache. Here's how to spell relief. |
Searcher
May 2004
Miriam A. Drake |
Institutional Repositories Hidden Treasures Librarians are taking leadership roles in planning and building repositories now being created to manage, preserve, and maintain the digital assets, intellectual output, and histories of institutions. |
D-Lib
October 2007
Thomas & McDonald |
Measuring and Comparing Participation Patterns In Digital Repositories: Repositories by the Numbers, Part 1 This article summarizes findings from a study of author/depositor distribution patterns within scholarly digital repositories. |
D-Lib
September 2005
Lynch & Lippincott |
Institutional Repository Deployment in the United States as of Early 2005 Institutional repositories are now clearly and broadly being recognized as essential infrastructure for scholarship in the digital world. |
Information Today
May 2001 |
IT Report from the Field - The KM 2001 Conference "The Search for Corporate Longitude" was the theme of Leif Edvinsson's keynote address at the Knowledge Management 2001 conference held April 3-4 in London's Hammersmith Novotel.. |
CIO
December 1, 2006
Scott Spanbauer |
Knowledge Management 2.0 New, focused, lightweight applications rewrite the rules about knowledge management tools. The best part? People will actually use them. |
D-Lib
Jul/Aug 2009
Carol Minton Morris |
Doing So Much More The Fourth Annual International Conference on Open Repositories (OR09) featured discussion on the global registries initiative, author identification in scholarly repositories, and fedora repositories. |
CRM
June 2007
Coreen Bailor |
Wise Guide Knowledge management processes increasingly work as part of an organization's resolution of a core contact center conundrum: improving service experience while trimming costs. |
Chemistry World
October 1, 2008
Victoria Gill |
GSK to Cut 850 R&D Jobs GlaxoSmithKline has announced that up to 850 R&D jobs will be cut as it implements its new business strategy. |
D-Lib
December 2006
Kaczmarek et al. |
Using the Audit Checklist for the Certification of a Trusted Digital Repository as a Framework for Evaluating Repository Software Applications: A Progress Report In an ongoing evaluation of establishing trustworthy digital repository services, use of an Audit Checklist as a framework may guide repository software application selection decisions. |
D-Lib
May/Jun 2007
Margaret Henty |
Ten Major Issues in Providing a Repository Service in Australian Universities This article identifies the issues relating to repository management that are seen as important by a group of senior academic administrators. These reflect to some degree the way in which repositories have developed in Australia. |
D-Lib
March 2003 |
In Brief The CARL Institutional Repositories Pilot Project... The Australian e-Humanities Gateway... University of Minnesota Electronic Portfolio is Open Source... Nerdi Web on Science and the Internet... etc. |
D-Lib
Sep/Oct 2013
Carol Minton Morris |
2013 Open Repositories Conference Highlights: Repository Island in Sea of Research Data The annual conference offers attendees an opportunity to learn about new ways to access information, innovative repository tools, and emerging community initiatives. |
Information Today
December 2001
John Eichorn |
KMWorld 2001 Conference I'd read all the reports about half-full airliners following the September 11 attacks. So I was somewhat selfishly hoping that my flight from Philadelphia to San Francisco for the KMWorld conference in Santa Clara, California, would be somewhat empty. No dice.... |
Bio-IT World
March 10, 2003
Michael Greeley |
Too Much Informatics Did bioinformatics companies forget about the fundamental law of supply and demand? |
CIO
September 15, 2001
Ian Springsteel |
Are You Sure You Want to Save That? At most companies, managing electronic records means backing up everything in case disaster strikes. But that can get you in trouble, too, if you don't know what you're saving and why... |
D-Lib
December 2008
Pedersen, Christiansen & Razum |
The Use of Digital Object Repository Systems in Digital Libraries (DORSDL2): ECDL 2008 Workshop Report The workshop covered a variety of practical digital library development issues and how their resolution can (or cannot) be carried out in the context of the digital object repository at hand. |
D-Lib
February 2009
Aschenbrenner et al. |
A Workshop Series for Grid/Repository Integration Institutional or thematic repositories have become a prevalent mechanism to manage publications, and increasingly also to manage research outputs and primary data. |
Information Today
October 2000
Paula J. Hane |
IT Interview Michuda Discusses Sopheon/Teltech Merger... |
Information Today
November 2000
Rebecca Jones & Stephen Abram |
KMWorld 2000: An Exponential Experience The KMWorld 2000 conference, held September 13--15 in Santa Clara, California, was praised by many attendees for its quality program, strong production, and coordination... |
D-Lib
August 2007
Carr & Brody |
Size Isn't Everything: Sustainable Repositories as Evidenced by Sustainable Deposit Profiles This article attempts to start developing a workable metric for a reasonable rate of ingest that is consistent with capturing the community's scientific and scholarly output. Such a measure is needed both for evaluating the performance of a single repository. |
IEEE Spectrum
December 2005
Hira & Goldstein |
R&D 100 Automakers top the list, drug companies trim back, and telecoms continue to gut their research budgets. |
Information Today
August 2001
Denise Bruno |
KnowledgeNets 2001 Although the hype surrounding knowledge management (KM) may have lessened over the past few years, the complexity of it certainly has not... |
