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CIO
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Are You Sure You Want to Save That? At most companies, managing electronic records means backing up everything in case disaster strikes. But that can get you in trouble, too, if you don't know what you're saving and why...   |
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July 15, 2002
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KM the Right Way A step-by-step approach that will ensure that your expensive knowledge management system actually gets used. Learn how to judge whether your organization is ready for KM. |
CIO
January 28, 2011
Kim S. Nash |
How Social Networking Creates a Collaboration Culture Thanks to Facebook, people have become willing to share information, creating a workplace culture ready for collaboration. But CIOs need to deploy the right tools. |
InternetNews
April 10, 2007
Andy Patrizio |
SalesForce.com Gets Unstructured Salesforce.com is broadening its database capabilities by adding the ability to work with unstructured data to its AppExchange and CRM applications. |
CIO
September 1, 2001
Megan Santosus |
Thanks for the Memories As Northrop Grumman cut its workforce, the knowledge needed to keep its aircraft flying was in danger of being lost... |
CIO
January 15, 2002
Simone Kaplan |
Management by Any Other Name? The line between the document management and content management markets is growing fuzzier by the day... |
Bio-IT World
January 13, 2003 |
Knowledge Management: Is the Hype Justified? For information to be useful, it needs to be available at the right time. |
CRM
October 2013
Paul Korzeniowski |
CRM and Knowledge Management: Balancing Information and Insight Companies are tying KM systems into CRM solutions to maximize understanding and use of internal resources, but the process can be onerous. |
Information Today
December 2004
Paula Hane |
KMWorld & Intranets 2004 The conference speakers consistently emphasized that knowledge management is not a stand-alone initiative, but one to be integrated within an organization's business and work processes. |
Information Today
November 21, 2013 |
Thomson Reuters Updates West km Thomson Reuters launched West km 5.0, an updated version of its knowledge management tool that helps litigation and transactional legal professionals. |
InternetNews
July 22, 2005
Susan Kuchinskas |
Sifting Through The Blogs As blogging moves into businesses, presenting useful content and links is essential. Search services and recommendation engines are helping blog posts reach interested readers. |
