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CRM
May 28, 2015
Oren Smilansky
LiveHive Releases Group-Email Features for Sales Organizations New email automation tools give sales teams a deeper understanding of prospects' engagement. mark for My Articles similar articles
CRM
May 3, 2013
Shawn Naggiar
Two Concrete Ways Sales Can Benefit from Marketing Automation Answer the questions your sales force needs to ask. mark for My Articles similar articles
CRM
May 15, 2015
Adam Blitzer
Want to Sell Smarter? Don't Overcommit on Low-Value Engagements People are your top resource -- so have them focus on engaging in person. mark for My Articles similar articles
CRM
October 2014
Paul Greenberg
Mastering the Alignment of Sales and Marketing With today's connected customers, engagement is more vital than ever. mark for My Articles similar articles
CRM
September 19, 2014
Doug Winter
In Dating and Sales, Content Is King Five steps to help you seal the deal. mark for My Articles similar articles
CRM
September 22, 2014
Maria Minsker
Verint Engagement Analytics Offers 'Unprecedented' Cross-Channel Analytics The joint Verint-Kana cloud-based solution enhances customer engagement insight. mark for My Articles similar articles
CRM
June 14, 2013
Ashish Vazirani
How Big Data Supports Value-Based Selling First-line sales managers must use data insights to nurture sales teams. mark for My Articles similar articles
CRM
July 24, 2014
Maria Minsker
Salesforce.com Launches Salesforce1 Sales Reach The solution gives sales teams access to powerful marketing tools on the go. mark for My Articles similar articles
CRM
August 7, 2015
Mikita Mikado
Closing Sales in the Age of the Customer Integrity, empathy, personalization, and convenience are key values on the path from prospect to paying customer. mark for My Articles similar articles
CRM
October 7, 2011
Tim Suther
Personalize Content by Knowing Your Audience Here are a few tips that marketers should use when they seek to deliver the best possible personalized content when reaching out to their target audience. mark for My Articles similar articles
CRM
April 9, 2015
Oren Smilansky
Salesforce Pardot Reveals Intelligent Engagement Studio, Sales Cloud Engage New B2B marketing automation tools aim to help reps cultivate higher-quality leads. mark for My Articles similar articles
CRM
July 2014
Sarah Sluis
4 Ways to Master Omnichannel Selling Salespeople must track the customer journey across multiple channels and be more collaborative than ever. mark for My Articles similar articles
CRM
August 6, 2013
Engagor Launches in the U.S., Secures $2.6 Million in Funding The provider of a real-time customer engagement, social media monitoring, and analytics platform opens a San Francisco office. mark for My Articles similar articles
CRM
September 12, 2014
Doug Bewsher
Don't Let Your Sales Team Drown in Big Data Five tips for identifying and reaching your ideal customer. mark for My Articles similar articles
CRM
August 7, 2012
Kelly Liyakasa
Companies Expect Big Data to Significantly Impact Sales Many feel access to a variety of data sources can also mean missed opportunities, report finds. mark for My Articles similar articles
CRM
August 7, 2015
Alex Terry
5 Sales and Marketing Problems that AI Can Solve Lead-qualifying AI will work 247, never call in sick, and will follow up on 100 percent of leads. Best of all: Customers won't know the difference. mark for My Articles similar articles
CRM
February 2011
Barton Goldenberg
Marketing + Sales + CRM = Big Impact A well-done system implementation would link marketing and sales modules and make them accessible from the same platform. mark for My Articles similar articles
CRM
March 13, 2015
Loren McDonald
Content (and Data) Is King of Email Marketing Combine triggered and 'white space' emails for a successful strategy. mark for My Articles similar articles
CRM
April 23, 2015
AnswerDash Launches New Web Analytics Features AnswerDash Analytics provide instant insight into Web users' behavior. mark for My Articles similar articles
CRM
November 23, 2012
Pelin Thorogood
The New Science of Retaining Customers Look to digital analytics to improve buyer loyalty and customer lifetime value. mark for My Articles similar articles
CRM
April 24, 2013
Kelly Liyakasa
Demand Grows for Social B2B Data Companies want to measure ideal customer profiles and lead behavior. mark for My Articles similar articles
CRM
April 19, 2011
Leonard Klie
Sitecore Releases the Customer Engagement Platform The new software solution combines analytics, interaction automation, and personalization across channels. mark for My Articles similar articles
CRM
November 25, 2011
Lief Larson
Why Legacy Chat Doesn't Cut It How to better engage customers and enhance your brand in today's digital world where many buyers expect real-time engagement online. mark for My Articles similar articles
CRM
February 24, 2012
Vijay Muthupalaniappan
Build a Great Customer Experience Using Your CRM Platform Extract, engage, entice. mark for My Articles similar articles
CRM
February 2014
Sarah Sluis
Sales Management Tools and Trends to Watch How to transform selling through coaching, collaboration technology, and sales analytics. mark for My Articles similar articles
CRM
April 9, 2014
Maria Minsker
B2B Marketers Must Stop Relying on Customer Data Found In-House, Forrester Research Finds Marketers should embrace external, non obvious sources to determine how buyers make purchasing decisions. mark for My Articles similar articles
CRM
April 22, 2015
Maria Minsker
Evergage Integrates Its Real-Time Personalization Tool with Google Analytics The integration makes user experience reporting available on a familiar interface. mark for My Articles similar articles
CRM
November 30, 2012
Brian Kardon
How Will CRM Evolve? Companies like Dell, ADP, EMC, and SunTrust are using the power of predictive analytics to enable their sales teams to focus on the customers most likely to buy. mark for My Articles similar articles
CRM
October 11, 2013
LogMyCalls Releases Conversation Analytics Conversation Analytics tracks what happens on the call and extracts marketing and sales data. mark for My Articles similar articles
CRM
December 12, 2013
Maria Minsker
Marketo Acquires Insightera, Puts Israel 'on the Digital Marketing Map' Marketo's acquisition means deeper integration for Insightera customers. mark for My Articles similar articles
CRM
November 2006
Jim Dickie
Above the Sales Funnel Increasing sales performance demands that lead generation optimization be top of mind. mark for My Articles similar articles
CRM
July 14, 2015
Doug Winter
Pulling Back the Curtain on "Content in Context" B2B sales and marketing organizations are beginning to understand the competitive advantage they achieve by serving sales reps contextually relevant collateral for each sales conversation. mark for My Articles similar articles
CRM
September 1, 2006
Marshall Lager
Shoppers and Buyers: Divide, and Conquer Both Analytics tools and methods can boost sales-closure rates by concentrating sales efforts. mark for My Articles similar articles
CRM
October 20, 2011
Limelight Partners with Demandbase to Help B2B Marketers Deliver Personalized Web Site Experiences Combined offering enables B2B marketers to leverage real-time business identity data to tailor site content for each visitor. mark for My Articles similar articles
CRM
July 16, 2013
Spredfast and Brandwatch Partner on Social Intelligence and Engagement Solution Joint customers can now leverage advanced social analytics to drive real-time engagement. mark for My Articles similar articles
CRM
December 5, 2014
Peter Isaacson
Align Sales and Marketing with CRM Insight Gain a complete view of the sales funnel to achieve a common goal. mark for My Articles similar articles
CRM
February 8, 2013
Lou Guercia
When Marketing Automation Is Not Enough Integrating data is the first step. As we see continued growth in marketing automation adoption, those who strategically integrate its presence with existing marketing assets, will excel and outsell their competitors. mark for My Articles similar articles
CRM
March 2015
Maria Minsker
The 2015 CRM Rising Stars: NICE Systems Innovates with Real-Time Analytics The veteran vendor is this year's comeback kid. mark for My Articles similar articles
CRM
November 2012
Leonard Klie
Companies Struggle to Manage Customer Analytics A Forrester report highlights big data challenges companies face. mark for My Articles similar articles
CRM
November 9, 2015
Michael McMillan
Crafting a CRM System to Mobilize Your Salesforce Your reps should use a mobile CRM platform that makes selling fast, fun, and painless. mark for My Articles similar articles
CRM
April 20, 2012
Leonard Klie
HP Helps Organizations Enhance Customer Engagement via Social Networks HP launches Social Enterprise Services to help organizations implement a social CRM program. mark for My Articles similar articles
CRM
September 2012
Jim Dickie
Using CRM to Read Digital Buyer Intent A decline in face-to-face selling calls for new solutions. mark for My Articles similar articles
CRM
October 2014
Brent Leary
Sales Processes and Tools Must Adapt to Customer Behavior New consumer expectations call for updating old practices. mark for My Articles similar articles
CRM
February 2014
Paul Greenberg
CRM in the Age of Customer Engagement When definitions are in flux, flexibility is key. mark for My Articles similar articles
CRM
May 17, 2013
Ashish Vazirani
Improving Marketing and Sales Alignment Social media and the availability of new channels have shifted the balance of power in sales relationships -- often dramatically, sometimes more subtly -- and it's a shift that chief marketing officers are often ill-prepared to handle. mark for My Articles similar articles
CRM
July 29, 2011
Dan McDade
The Sales Lead Paradox Two lead generation strategies and why fewer sales leads are better mark for My Articles similar articles
CRM
December 2014
Leonard Klie
5 Hot Customer Service Technologies The latest innovations add a sense of immediacy to customer interactions. mark for My Articles similar articles
CRM
August 12, 2010
Glen Manchester
Multichannel Is Not Enough: 6 Steps to Engaging Customer Communications Context and relevance are critical elements to maximize customer engagement and loyalty. mark for My Articles similar articles
CRM
January 2016
Maria Minsker
Outlook 2016: How CRM Will Foster an Era of Good Feelings As tools mature and vendors rally around journey-driven solutions, organizations will be better equipped to please customers' ever-evolving demands mark for My Articles similar articles
CRM
February 2015
Maria Minsker
Predictive Analytics Will Be a $2.3 Billion Market by 2019 The technology is maturing to handle the influx of data from mobile devices and the Internet of Things. mark for My Articles similar articles